April 2015
Quality
Assurance in
VET in Catalonia
1
Objective
PQiMC
Quality
Assurance in
VET in
Catalonia
2
Distribution of responsibilities
in education (non-university
education)
Central
government
Schools
Autonomous
communities
Local administrations
3
Our Project
MISSION
The Mission of the PQiMC is to help and to support public
VET providers of Catalonia which offer at least 2 cycles of
vocational training and providers of artistic and
specialised training to define, establish, implant, and keep
their own management system based on the principles of
quality:
 the implementation of the continuous improvement in all the activities of
the organisation
 the satisfaction of those who receive or use, directly or indirectly, the
services offered by the VET provider: puppils, families, enterprises,
universities, social environment,…
 the satisfaction of the human team of the centre
 the excellence in results
4
European
Development
Leonardo
da Vinci
• Peer Review Extended
• Peer Review Extended II
• Teach, learn and quality
Events
• Launch Conference of ENQA VET (Dublin, October
2005)
• Launch Conference of ECVET and EQARF
(Brussels, November 2009)
• ENQA-VET Conference “Quality VET- a key to
success” (Stockholm, December 2009)
Leonardo
da Vinci
• Partners in the TLQ transfers of Innovation.
• International Closing Conference in Almada
(Portugal, Mai 2012)
5
Types of schools
in the Project
Compulsory
Secondary Education
and post compulsory
(Bachelor’s degree),
intermediate VET,
advanced VET
6
Other
characteristics
7
Statistical data
Target group:
220 schools
Participating
group: 149
schools
8
approx.
the 83%
of the
students
in VET
Who is involved?
1 NETWORK OF QUALITY COORDINATORS (18)
18 NETWORKS OF QUALITY, distributed in 9 levels
101 certified VET providers ISO 9001
16 certified VET providers e2cat excellence model
149 VET providers
144 VET with an strategic plan
9
147 VET with a complete process management
Summary in April
2015
10
organizational
structure
Introduction
processing
certification
consolidation
continuous improvement
Introduction
Self assessment
Report writing
External evaluation
Recognition of excellence
11
CONTINUOUS IMPROVEMENT
Plan Do
CheckAct
PROCESS, PROCEDURES AND ACTIVITIES
SCHOOL
QUALITY
AUDIT
Tools used
12
Quality Assurance
Management System
ISO
EFQM
Innovation
Continuous Improvement
SCHOOL
To the Excellence
Improvement
Plan
Improvement
Plan
Strategic Plan
EXCELLENCE
Quality Management
13
ROADMAP
9
Level
8
Level
7
Level
6
Level
5
Level
4
Level
3
Level
2
Level
1
Level
E
Certification
ISO
1st PHASE
+300
e2cat
+400
EFQM
QMS based on ISO/e2cat
2nd PHASE
3rd PHASE
QMS ISO
Towards Excellence
Implantation QMS
1st Strategic Plan
Continuous improvement Plans
10
Level
2nd Strategic Plan 3rd Strategic Plan
+400
e2cat
14
FIRST PHASE: Level 1
Review all
strategic
documentation
First Strategic Plan
Mission, Vision,
Values
Improvement
Team
Training to the
staff
First external
evaluation
Manual of the
service of
teaching/learning
15
FIRST PHASE: Level 2
First internal audit
covering
Teaching/Learning
process, using peer
review methodology
(PEER LEARNING)
Process: strategic,
key, support
Improvement
Team
Training to the staff
Manual of Quality
Management
16
FIRST PHASE: Level 3
First internal audit
covering all
processes, using
peer review
methodology
Procedures:
strategic, key,
support
Improvement
Team
Training to the staff
Manual of
Indicators
First external audit
covering all processes.
ISO 9001
17
And now …
Excellence
model:
e2cat
18
E2cat model:
6 axis
19
The RADAR logic
20
evaluation e2cat
External visit
managed by
the Qualicat
organization
STEPS:
• Self-evaluation using
e2cat matrix
• Writing the memory
e2cat
• Visit of Qualicat team
• Final report
• Acknowledgment
21
Quality in the
classroom
Process
managem
ent
e2cat
Strategic
Plan
Autonomy
22
good practices
conferences
23
Who
are we?
Escola Municipal de Música Mestre Just
i Bertran d'Igualada
Institut Gabriela Mistral
Escola de Viticultura i Enologia Mercè
Rossell i Domènech
EOI de Cornellà de Llobregat
Institut Escola de Sobrestants
Institut Jaume Balmes
Institut Puig Castellar
EOI del Maresme
Institut Joan Coromines
EOI Viladecans
INS Moisès Broggi (Barcelona)
INS Ausiàs March (Barcelona)
INS Rubió i Tudurí (Barcelona)
EASD Deià (BCN)
INS Les Vinyes (Sta. Coloma de
Gramanet)
EOI Barcelona Drassanes
ECA de Vallfogona de Balaguer
ECA dels Pirineus (Bellestar)
ECA de Les Borges Blanques
ECA Gandesa
ECA d'Alfarràs
ECA Pallars (Talarn)
ECA de Tàrrega (Tàrrega)
ECA Manresa
ECA de l'Empordà (Monells)
INS Martí l'Humà (Montblanc)
INS Baix Camp (Reus)
INS F.X. Lluch i Rafecas (Vilanova i La
Geltrú)
INS Ramon Berenguer IV (Cambrils)
INS Joaquim Mir (Vilanova i G)
EOI Tàrrega
INS Guissona
INS Pont de Suert
INS Tremp
INS Francesc Ribalta (Solsona)
INS Ronda (Lleida)
INS Priorat (Falset)
INS La Pobla de Segur (La Pobla de
Segur)
INS de Premià de Mar (Premià de Mar)
INS La Serreta (Rubí)
INS Montserrat Roig (Terrassa)
INS Leonardo da Vinci (St Cugat
INS L'Estatut (Rubí)
INS Vallvera (Salt)
EOI Figueres
INS Olivar Gran (Figueres)
INS Mollerussa (Mollerussa)
EC Nauticopesquera de Catalunya (L'Ametlla
de Mar)
INS Joan Ramon Benaprès (Sitges)
INS Miquel Martí i Pol (Cornellà del
Llobregat)
ECA Amposta (Amposta)
INS Horticultura i Jardineria (Reus)
INS El Palau (Sant Andreu de la Barca)
INS La Bastida (Santa Coloma de G.)
INS Escola HiT(Girona)
INS Badia del Vallès (Badia del Vallès)
INS Castellarnau (Sabadell )
INS Montilivi (Girona)
INS La Garrotxa (Olot)
INS Santa Eugènia (Girona)
INS La Romànica (Barberà del Vallès)
INS Manolo Hugué (Caldes de Montbui)
INS Escola del Treball (Granollers)
INS Baix Empordà (Palafrugell)
INS J.V. Foix (Rubí)
INS Serrallarga (Blanes)
INS Guillem Catà (Manresa)
ECA Forestal (Sta. Coloma F.)
INS La Ferreria (Montcada i R.)
INS Ribera Baixa (Prat de Ll.)
INS Miquel Biada (Mataró)
INS Palau Ausit (Ripollet)
Institut Obert de Catalunya
INS Pompeu Fabra (Badalona)
INS Antoni Pous i Argila (Manlleu)
INS Ferran Tallada (BCN)
INS La Guineueta (BCN)
INS Rambla Prim (BCN)
INS Josep Serrat i Bonastre (BCN)
INS Lluïsa Cura (BCN)
INS Joan Brossa (BCN)
INS Severo Ochoa (Esplugues de Llobregat)
INS Anna de Gironella (BCN)
EASD de Vic (Vic)
INS HiT BCN (Barcelona)
INS Alexandre Satorras (Mataró)
INS Thos i Codina (Mataró)
INS Illa dels Banyols (El Prat de Llobregat)
INS de Sales (Viladecans)
INS S'Agulla ( Blanes)
INS Bosc de la Coma (Olot)
EOI de Tarragona (Tarragona)
Escola d'Hoteleria i Turisme de Lleida
(Lleida)
INS Jaume I (Salou)
ECA Solsonès (Solsona)
INS d'Aran (Vielha)
INS Ramon Barbat (Vilaseca)
INS Torre Vicens (Lleida)
INS Aubenç (Oliana)
INS Andreu Nin (El Vendrell)
INS Joan Brudieu (La Seu d'Urgell)
INS Alfons Costafreda (Tàrrega)
Conservatori de Música de Tarragona
INS Vic (Vic)
INS Nicolau Copèrnic (Terrassa)
INS Gallecs (Mollet del Vallès)
INS Escola de Mitjans Audiovisuals (Barcelona)
INS Mollet (Mollet del Vallès)
INS Provençana ( L'Hospitalet de Llobregat)
INS Narcís Monturiol (Figueres)
INS Escola Industrial (Sabadell)
INS Santa Eulalia ( Terrassa)
INS Llobregat (L'Hospitalet de Llobregat)
INS Terrassa (Terrassa)
INS Carles Vallbona (Granollers)
INS Poblenou (BCN)
INS Salvador Seguí (BCN)
INS El Calamot (Gavà)
INS Bernat el Ferrer (Molins de Rei)
INS Guindàvols (Lleida)
INS Quercus (Sant Joan de Vilatorrada)
INS La Pineda (Badalona)
INS Narcís Monturiol (Barcelona)
INS Milà i Fontanals (Igualada)
INS Lacetània (Manresa)
INS Escola d'Hoteleria i Turisme (Cambrils)
INS La Caparrella (Lleida)
INS La Mercè (Barcelona)
INS Montsià (Amposta)
INS Escola Bonanova (Barcelona)
INS Josep Brugulat (Banyoles)
INS Comte de Rius (Tarragona)
INS de l'Ebre (Tortosa)
INS Vidal i Barraquer (Tarragona)
INS Pere Martell (Tarragona)
INS Esteve Terradas (Cornellà Llobregat)
INS Marianao (St. Boi de Llobregat)
INS Jaume Huguet (Valls)
INS Cal·lípolis (Tarragona)
INS Giola (Llinars del Vallès)
INS Escola del Treball (Barcelona)
INS Escola del Treball (Lleida)
INS Narcís Xifra (Girona)
INS Camps Blancs (Sant Boi de Llobregat)
24
Some results
25
 We have seen up to 15% of
process improvements, even more
than 20% in applying models of
excellence
 More satisfaction of stakeholders:
organizations, families, partners,
etc.
 Internal and external recognition
 Presentation Awards
THE PROJECT IN INTERNET
http://www.xtec.cat/web/innovacio/pqmc
26
27
to finalize,
our principles …
J. A. Andrés Villena
Projecte de Qualitat i Millora Contínua
joseantonio.andres@gencat.cat
Thanks for
your attention!
28

Quality management in VET -Catalonia-

  • 1.
  • 2.
  • 3.
    Distribution of responsibilities ineducation (non-university education) Central government Schools Autonomous communities Local administrations 3
  • 4.
    Our Project MISSION The Missionof the PQiMC is to help and to support public VET providers of Catalonia which offer at least 2 cycles of vocational training and providers of artistic and specialised training to define, establish, implant, and keep their own management system based on the principles of quality:  the implementation of the continuous improvement in all the activities of the organisation  the satisfaction of those who receive or use, directly or indirectly, the services offered by the VET provider: puppils, families, enterprises, universities, social environment,…  the satisfaction of the human team of the centre  the excellence in results 4
  • 5.
    European Development Leonardo da Vinci • PeerReview Extended • Peer Review Extended II • Teach, learn and quality Events • Launch Conference of ENQA VET (Dublin, October 2005) • Launch Conference of ECVET and EQARF (Brussels, November 2009) • ENQA-VET Conference “Quality VET- a key to success” (Stockholm, December 2009) Leonardo da Vinci • Partners in the TLQ transfers of Innovation. • International Closing Conference in Almada (Portugal, Mai 2012) 5
  • 6.
    Types of schools inthe Project Compulsory Secondary Education and post compulsory (Bachelor’s degree), intermediate VET, advanced VET 6
  • 7.
  • 8.
    Statistical data Target group: 220schools Participating group: 149 schools 8 approx. the 83% of the students in VET
  • 9.
    Who is involved? 1NETWORK OF QUALITY COORDINATORS (18) 18 NETWORKS OF QUALITY, distributed in 9 levels 101 certified VET providers ISO 9001 16 certified VET providers e2cat excellence model 149 VET providers 144 VET with an strategic plan 9 147 VET with a complete process management
  • 10.
  • 11.
  • 12.
    CONTINUOUS IMPROVEMENT Plan Do CheckAct PROCESS,PROCEDURES AND ACTIVITIES SCHOOL QUALITY AUDIT Tools used 12
  • 13.
    Quality Assurance Management System ISO EFQM Innovation ContinuousImprovement SCHOOL To the Excellence Improvement Plan Improvement Plan Strategic Plan EXCELLENCE Quality Management 13
  • 14.
    ROADMAP 9 Level 8 Level 7 Level 6 Level 5 Level 4 Level 3 Level 2 Level 1 Level E Certification ISO 1st PHASE +300 e2cat +400 EFQM QMS basedon ISO/e2cat 2nd PHASE 3rd PHASE QMS ISO Towards Excellence Implantation QMS 1st Strategic Plan Continuous improvement Plans 10 Level 2nd Strategic Plan 3rd Strategic Plan +400 e2cat 14
  • 15.
    FIRST PHASE: Level1 Review all strategic documentation First Strategic Plan Mission, Vision, Values Improvement Team Training to the staff First external evaluation Manual of the service of teaching/learning 15
  • 16.
    FIRST PHASE: Level2 First internal audit covering Teaching/Learning process, using peer review methodology (PEER LEARNING) Process: strategic, key, support Improvement Team Training to the staff Manual of Quality Management 16
  • 17.
    FIRST PHASE: Level3 First internal audit covering all processes, using peer review methodology Procedures: strategic, key, support Improvement Team Training to the staff Manual of Indicators First external audit covering all processes. ISO 9001 17
  • 18.
  • 19.
  • 20.
  • 21.
    evaluation e2cat External visit managedby the Qualicat organization STEPS: • Self-evaluation using e2cat matrix • Writing the memory e2cat • Visit of Qualicat team • Final report • Acknowledgment 21
  • 22.
  • 23.
  • 24.
    Who are we? Escola Municipalde Música Mestre Just i Bertran d'Igualada Institut Gabriela Mistral Escola de Viticultura i Enologia Mercè Rossell i Domènech EOI de Cornellà de Llobregat Institut Escola de Sobrestants Institut Jaume Balmes Institut Puig Castellar EOI del Maresme Institut Joan Coromines EOI Viladecans INS Moisès Broggi (Barcelona) INS Ausiàs March (Barcelona) INS Rubió i Tudurí (Barcelona) EASD Deià (BCN) INS Les Vinyes (Sta. Coloma de Gramanet) EOI Barcelona Drassanes ECA de Vallfogona de Balaguer ECA dels Pirineus (Bellestar) ECA de Les Borges Blanques ECA Gandesa ECA d'Alfarràs ECA Pallars (Talarn) ECA de Tàrrega (Tàrrega) ECA Manresa ECA de l'Empordà (Monells) INS Martí l'Humà (Montblanc) INS Baix Camp (Reus) INS F.X. Lluch i Rafecas (Vilanova i La Geltrú) INS Ramon Berenguer IV (Cambrils) INS Joaquim Mir (Vilanova i G) EOI Tàrrega INS Guissona INS Pont de Suert INS Tremp INS Francesc Ribalta (Solsona) INS Ronda (Lleida) INS Priorat (Falset) INS La Pobla de Segur (La Pobla de Segur) INS de Premià de Mar (Premià de Mar) INS La Serreta (Rubí) INS Montserrat Roig (Terrassa) INS Leonardo da Vinci (St Cugat INS L'Estatut (Rubí) INS Vallvera (Salt) EOI Figueres INS Olivar Gran (Figueres) INS Mollerussa (Mollerussa) EC Nauticopesquera de Catalunya (L'Ametlla de Mar) INS Joan Ramon Benaprès (Sitges) INS Miquel Martí i Pol (Cornellà del Llobregat) ECA Amposta (Amposta) INS Horticultura i Jardineria (Reus) INS El Palau (Sant Andreu de la Barca) INS La Bastida (Santa Coloma de G.) INS Escola HiT(Girona) INS Badia del Vallès (Badia del Vallès) INS Castellarnau (Sabadell ) INS Montilivi (Girona) INS La Garrotxa (Olot) INS Santa Eugènia (Girona) INS La Romànica (Barberà del Vallès) INS Manolo Hugué (Caldes de Montbui) INS Escola del Treball (Granollers) INS Baix Empordà (Palafrugell) INS J.V. Foix (Rubí) INS Serrallarga (Blanes) INS Guillem Catà (Manresa) ECA Forestal (Sta. Coloma F.) INS La Ferreria (Montcada i R.) INS Ribera Baixa (Prat de Ll.) INS Miquel Biada (Mataró) INS Palau Ausit (Ripollet) Institut Obert de Catalunya INS Pompeu Fabra (Badalona) INS Antoni Pous i Argila (Manlleu) INS Ferran Tallada (BCN) INS La Guineueta (BCN) INS Rambla Prim (BCN) INS Josep Serrat i Bonastre (BCN) INS Lluïsa Cura (BCN) INS Joan Brossa (BCN) INS Severo Ochoa (Esplugues de Llobregat) INS Anna de Gironella (BCN) EASD de Vic (Vic) INS HiT BCN (Barcelona) INS Alexandre Satorras (Mataró) INS Thos i Codina (Mataró) INS Illa dels Banyols (El Prat de Llobregat) INS de Sales (Viladecans) INS S'Agulla ( Blanes) INS Bosc de la Coma (Olot) EOI de Tarragona (Tarragona) Escola d'Hoteleria i Turisme de Lleida (Lleida) INS Jaume I (Salou) ECA Solsonès (Solsona) INS d'Aran (Vielha) INS Ramon Barbat (Vilaseca) INS Torre Vicens (Lleida) INS Aubenç (Oliana) INS Andreu Nin (El Vendrell) INS Joan Brudieu (La Seu d'Urgell) INS Alfons Costafreda (Tàrrega) Conservatori de Música de Tarragona INS Vic (Vic) INS Nicolau Copèrnic (Terrassa) INS Gallecs (Mollet del Vallès) INS Escola de Mitjans Audiovisuals (Barcelona) INS Mollet (Mollet del Vallès) INS Provençana ( L'Hospitalet de Llobregat) INS Narcís Monturiol (Figueres) INS Escola Industrial (Sabadell) INS Santa Eulalia ( Terrassa) INS Llobregat (L'Hospitalet de Llobregat) INS Terrassa (Terrassa) INS Carles Vallbona (Granollers) INS Poblenou (BCN) INS Salvador Seguí (BCN) INS El Calamot (Gavà) INS Bernat el Ferrer (Molins de Rei) INS Guindàvols (Lleida) INS Quercus (Sant Joan de Vilatorrada) INS La Pineda (Badalona) INS Narcís Monturiol (Barcelona) INS Milà i Fontanals (Igualada) INS Lacetània (Manresa) INS Escola d'Hoteleria i Turisme (Cambrils) INS La Caparrella (Lleida) INS La Mercè (Barcelona) INS Montsià (Amposta) INS Escola Bonanova (Barcelona) INS Josep Brugulat (Banyoles) INS Comte de Rius (Tarragona) INS de l'Ebre (Tortosa) INS Vidal i Barraquer (Tarragona) INS Pere Martell (Tarragona) INS Esteve Terradas (Cornellà Llobregat) INS Marianao (St. Boi de Llobregat) INS Jaume Huguet (Valls) INS Cal·lípolis (Tarragona) INS Giola (Llinars del Vallès) INS Escola del Treball (Barcelona) INS Escola del Treball (Lleida) INS Narcís Xifra (Girona) INS Camps Blancs (Sant Boi de Llobregat) 24
  • 25.
    Some results 25  Wehave seen up to 15% of process improvements, even more than 20% in applying models of excellence  More satisfaction of stakeholders: organizations, families, partners, etc.  Internal and external recognition  Presentation Awards
  • 26.
    THE PROJECT ININTERNET http://www.xtec.cat/web/innovacio/pqmc 26
  • 27.
  • 28.
    J. A. AndrésVillena Projecte de Qualitat i Millora Contínua joseantonio.andres@gencat.cat Thanks for your attention! 28