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TITLE OF CASE STUDY
REDUCTION OF
LATECOMERS TO
THE COLLEGE
Title of QCC Case Study Report : REDUCTION OF LATECOMERS TO
THE COLLEGE
Name of the QCC : FUMA QUALITY CIRCLE
(EMERGING EXCELLENCE) ROSE
QUALITY CIRCLE
Name of the College and Address : Meenakshi Mission Hospital
College
Lake area, Melur Road, Madurai,
Tamil Nadu,.
Country : India
College Profile
No. of students : 256
No of lecturers : 12
No. of QCC in the College : 2
Date of starting QCC movement : June 4,2012
Other quality concepts implemented : Kaizen, 5S
BRIEF HISTORY OF INSTITUTION & QC
QCC Profile
Date of Formation : June 4,2011
Section / Department : College
Coordinator : Mrs. Sumithra devi
Facilitator : Mrs. Meena
Leader / Dy. Leader : Mr.Karunakaran / Mr.Balaji
Members : Ms. Manikanda eswari,
Ms.Prabhahari ,Ms.Vijaya lakshmi
Meeting Periodicity : Every Mondays& Fridays,
Duration of meeting : 3 pm to 4 pm.
Meeting conducted : During College hours
No. of problems completed : Nil
Contact Person and Designation : Mr.Ramachandran- Quality Service
Co-Ordinator
Phone with STD Code : 0452 - 2588741 - ( 10 lines )
Fax : 0452 -2586353
Email : mmhrc @sancharnet.in
BRIEF HISTORY OF INSTITUTION & QC
BRIEF HISTORY OF CASE STUDY
Brief case of the problem : Reducing the Latecomers to college
Analysis of the problem :Identified primary causes by brain storming
Root causes of the problem :No time management, No adequate bus
facilities, Locked up, Family situation
Solution Implementation : Origination of TATA Forum . Appreciation award
will be given to the students if they are attending
classes on time without fail.
BRIEF HISTORY OF CASE STUDY
 Gains : a) Attainment of 100% result & attendance which brought
satisfaction to students, teachers & parents.
b) Exposure of students skills & talents which shaped them
to apply practical situations
c) Mutual understanding between staffs & students.
 Statistical tools used : a) Brain Storming b) Data Collection c) Pareto diagram
d) Flow diagram e) Bar graph f) Mile stone chart g) Gantt
chart h) Tree diagram
 Methods : a) Category analysis b) Ranking methods c) Causes
enumeration method d) why? Why? Analysis e) PDCA
BRIEF HISTORY OF CASE STUDY
MEENAKSHI MISSION HOSPITALCOLLEGE
HISTORY:-
MBA( Hospital Administration) was started in the year
2006, which is a part of Meenakshi mission hospital and research
centre.
VISION:-
“Developing health care professionals of today’s
relevance with insight to tomorrow’s need.”
MISSION:-
“ Internationally renowned centre for health care
education.”
Quality Policy
Meenakshi Mission Hospital And Research Centre in
pursuit of excellence is committed to comply with applicable
requirements for developing and providing World Class Health
Care at an affordable Cost.
We shall foster an environment in which every person is
motivated to continually improve the efficiency and effectiveness
in the management of healthcare services.
QUALITY POLICY
TEAM INTRODUCTION
 DATE OF FORMATION OF CIRCLE – 04.06.2011
 DATE & TIME OF MEETING -EVERY MONDAY &
FRIDAY
(3PM – 4P.M)
 WORKING AREA - COLLEGE
 PROBLEM SORTED SO FAR – 1
 NO. OF MEETINGS – 33
 ATTENDANCE – 92%
 DATE OF SELECTING THE
PRESENT PROBLEM – 18.6.2011
 NO. OF MEETINGS CONDUCTED
FOR THE PRESENT PROBLEM - 25
WE ARE NEW BORN TO QC
TEAM MEMBERS INTRODUCTION
Mrs.Meena – Facilitator
Mr.B.Karunakaran – Leader Mr.N.Balaji – Deputy Leader
Ms.S.D.Prabhahari – Member Ms.M.S.Manikanda Eswari – Member
Ms.J.Vijayalakshmi - Member
S.Sumithra Devi – Co-ordinator
PDCA cycle with 12 steps
1
0
11
1
2
4
5
6
7
89
PLAN
CHECK
ACT
PRPROBLEM SOLVING CONTENTS
DO
1. LACK OF STUDENT UNITY
2. IRREGULARITY IN ATTENDING CLASS
3. LATE COMING
4. FREQUENT ABSENTEEISM
5. NO ACTIVE PARTICIPATION
6. LACK OF INTERPERSONAL RELATIONSHIP
7. LACK OF SELF-CONFIDENCE
8. LACK OF COMMUNICATION SKILL
9. STAGE FEAR
10. PROBLEM TO FACE REALITIES
11. NO PROPER TIME MANAGEMENT
12. NOT MAINTAINING CLASSROOM DECORUM
13. STUDENTS POOR PHYSICAL APPEARANCE
14. NO SCHEDULED PROPER CLASSES
A
A
A
A
A
A
A
A
A
A
A
A
A
B
51 PROBLEMS IDENTIFIED BY BRAINSTORMING
The First Meeting was Held On 10.06.2012 We found 51 Problems
Through brainstorming and the problems are listed below
STEP
1
15. LATEST TECHNOLOGIES ARE NOT USED IN TEACHING
16. LACK OF DISCIPLINE
17. MESS FOOD IS NOT UPTO THE COST
18. LACK OF EXTRACURRICULAR ACTIVITIES
19. LACK OF HOSPITAL VISIT
20. LACK OF ADEQUATE REFERRAL BOOKS IN LIBRARY
21. BOOKS ARE NOT ISSUED FROM LIBRARY TO TAKE PHOTOCOPY
22. NO PARENTS MEET
23. NO WI-FI WITHIN COLLEGE CAMPUS
24. REDUCED NUMBER OF INTER-COLLEGE MEET
25. STUDENTS ARE NOT SATISFIED WITH THE MARKS
GIVEN BY LECTURERS
26. EGOISM IS NOTICED AMONG STUDENTS A
B
A
C
C
C
C
B
B
C
B
A
27. LACK OF PARTICIPATION OF STUDENTS
IN SEMINARS & CONFERENCES
28. UNIVERSITY INFORMATIONS ARE
NOT CONVEYED TO STUDENTS IN TIME
29. LACK OF SELF-MOTIVATION
30. LACK OF CO-ORDINATION
31. NO SEPARATE PARKING AREA FOR STUDENTS
32. NO SEPARATE AUDITORIUM FOR COLLEGE
33. BOYS HOSTEL IS NOT ATTACHED WITHIN
THE COLLEGE PREMESIS
34. NO SEPARATE CAFATERIA FOR COLLEGE
35. LECTURERS ARE NOT TOO STRICT
36. NO AUDIO VISUAL ROOM
37. NO LOCKERS FOR STUDENTS
38. NO UPDATED KNOWLEDGE AMONG STUDENTS
39. NO COLLEGE FM TO EXPOSE INDIVIDUAL TALENTS
40. NO ADEQUATE TIME ALLOTED FOR
ANCILLARY PAPERS
B
B
A
A
C
C
C
C
B
C
C
A
C
B
41. NO COLLEGE VEHICLE
42. CLASSES ARE NOT IN INTERACTIVE MANNER
43. INADEQUATE GUEST LECTURERS CLASSES
44. LACK OF FORCED MOTIVATION TOWARDS POOR
PERFORMANCE STUDENTS
45. NO PROPER LIASON BETWEEN STAFFS AND STUDENTS
46. STUDENTS ARE NOT TAKING CLASS NOTES PROPERLY
47. COMMUNICATION GAP BETWEEN SENIORS & JUNIORS
48. NO MUTUAL UNDERSTANDING BETWEEN BOYS & GIRLS
49. GOSSIPING IS MORE AMONG STUDENTS
50. ASSIGNMENT SUBMISSION & PRESENTATIONS
ARE NOT PROFESSIONALISTIC
51. STUDENTS ANSWERS ARE NOT CLEAR IN THE EXAMINATION
C
B
C
B
B
A
A
A
A
A
A
PIE-CHART
SELECTION OF PROBLEM
Category Number of Problems %
A Problems which can be solved
within the department
25 51%
B Problems which requires
intervention by other
departments
12 24%
C Problems which require
management approval
14 25%
STEP-2.
A
B
C
24%
51%
25%
A- Problems Which Can Be Solved Within The Department 25
B- Problems Which Requires Other Department’s Intervention 12
C- Problems Which Requires Management Approval 14
STEP - 2
We Selected ‘A’ Category Problem for our case study
‘A’ CATEGORY PROBLEMS
1. LACK OF STUDENT UNITY
2. IRREGULARITY IN ATTENDING CLASS
3. LATE COMING
4. FREQUENT ABSENTEEISM
5. NO ACTIVE PARTICIPATION
6. LACK OF INTERPERSONAL
RELATIONSHIP
7. LACK OF SELF-CONFIDENCE
8. STAGE FEAR
9. PROBLEM TO FACE REALITIES
10. NO PROPER TIME MANAGEMENT
11. NOT MAINTAINING CLASSROOM
DECORUM
12. STUDENTS POOR PHYSICAL
APPEARANCE
13. LACK OF SELF-MOTIVATION
14. LACK OF CO-ORDINATION
15. NO UPDATED KNOWLEDGE AMONG
STUDENTS
16. LACK OF COMMUNICATION SKILL
17. STUDENTS ARE NOT TAKING CLASS
NOTES PROPERLY
18. COMMUNICATION GAP BETWEEN
SENIORS & JUNIORS
19. NO MUTUAL UNDERSTANDING
BETWEEN BOYS & GIRLS
20. GOSSIPING IS MORE AMONG STUDENTS
21. ASSIGNMENT SUBMISSION &
PRESENTATIONS
ARE NOT PROFESSIONALISTIC
22. STUDENTS ARE NOT SATISFIED WITH
THE MARKS GIVEN BY LECTURERS
23. EGOISM IS NOTICED AMONG STUDENTS
24. STUDENTS ANSWERS ARE NOT CLEAR
IN THE EXAMINATION
25. LACK OF DISCIPLINE
GROUPING OF PROBLEM SELECTION
BY BRAIN STORMING
IN SELECTED CATEGORY
TEAM WORK: 1-LACK OF UNITY
2-LACK OF INTERPERSONEL RELATIONSHIP
3-COORDINATION
4-CLASS DECORUM
5- PARTICIPATION
6- NO MUTUAL RELATION BETWEEN BOYS & GIRLS
7-IMPROPER COMMUNICATION BETWEEN SENIORS & JUNIORS
8-NO ACTIVE PARTICIPATION
PERSONALITY DEVELOPMENT:
1-LACK OF SELF CONFIDENCE
2-STAGE FEAR
3-PROBLEM TO FACE REALITIES
4-POOR PHYSICAL APPEARANCE
5-SELF MOTIVATION
6- GOSSIPING
7- EGOISM
8- LAGGING COMMUNICATION SKILL
9-NOT MAINTAINING CLASS ROOM DECORUM
ACADEMIC PERFORMANCE:
1- LATECOMING
2-NO PROPER TIME MANAGEMENT
3-FREQUENT ABSENTEISM
4-IRREGULARITY IN ATTENDING CLASSES
5- ASSIGNMENT SUBMISSION & PRESENTATIONS ARE NOT PROFESSIONALISTIC
6- IRRELEVENT ANSWERS IN EXAM
7- MARKS ARE NOT SATISFACTORY FOR STUDENTS
8- LACK OF PARTICIPATION IN SEMINARS & CONFERENCES
RANKING METHOD TO PRIORITISE
PROBLEM GROUP
GROUP
MEMBERS
A B C D E
RANK
SELECTION
PRIORITY
TEAM WORK
ACADEMIC
PERFORMANCE
PERSONALITY
DEVELOPMENT
3
1
2
2
3
1
1
2
3
3
1
2
3
1
2
12
8
10
III
II
We have selected “ACADEMIC PERFORMANCE” on priority basis
I
A- Karuna karan B- Balaji C- Prabha hari D- Manikanda Eswari E-
Vijaya Lakshmi
LOCATING THE PROBLEM
15
9
6
3
0
3
6
9
12
15
18
21
24
27
30
NO.OF.PERSONS
A B C D
A – LATE COMING C – FREQUENT ABSENTEEISM
B – NEGLIGENCE D – IRREGULARITY IN ATTENDING
CLASSES
DATA COLLECTION FOR
ACADEMIC PERFORMANCE
S.NO ACADEMIC
PERFORMANCE
JUNE
4 – 23
/DAY
JUNE 24-
JULY-
13/DAY
JULY-14
AUG-
3/DAY
AVG
PUPILS/DA
Y
1. Late coming 10 15 10 15
2. Negligence 10 8 9 9
3. Frequent
absenteeism
9 4 5 6
4. Irregularity in
attending classes
2 4 3 3
DURATION : JUNE – AUG (2011)
TOTAL NO OF STUDENTS : 60
PARETO TABLE
S.N
O
ACADEMIC
PERFORMANCE
AVG
(PUPILS)
/DAY
CUMUL
ATIVE(P
UPILS)
PERCEN
TAGE(%)
CUMULATIV
E %
1. Late coming 15 15 46 46
2. Negligence 9 24 27 73
3. Frequent
absenteeism
6 30 18 91
4. Irregularity in
attending class
3 33 9 100
PARETO DIAGRAM
0
3
6
9
12
15
18
21
24
27
30
X
Y
100%
90
80
70
60
50
40
30
20
10
33
9%
15
46%
27%
18 %
6
3
9
73%
LATE
COMING
NEGLIGENCE ABSENTISM IRREGULARITY
BasedonParetoPrincipleWe
SelectedLATECOMING
80%
OBJECTIVE AND TARGET
15
3
0
3
6
9
12
15
18
21
24
27
30
33
NO.OF.PERSONS
BEFORE
IMPLEMENTATION
TARGET
We foot fort our effort to reduce the late comers from present condition 15
persons(100%) to 3 persons (20%) within period of one month.
Mile Stone Chart
Quality Circle Activity Planning
QUALITY CIRCLE NAME :
FUMA QUALITY CIRCLE
PROJECT NO : 1
MEETING DAY : MONDAY & FRIDAY
TIME : 3.00PM TO 4.00PM
DEPT : COLLEGE LEADER:
Mr.karunakaran.B
FACILITATOR:
Mrs.Meena
REASON FOR SELECTION : Attaining 100% result & attendance
DATE OF BEGINING : 4.6.2012 DATE OF COMPLETION : 19.8.2012
NO. OF PROJECTS COMPLETED : Nil
MR.BALAJI.N DY LEADER
MEMBERS NAME :
• Ms.Prabhahari.S.D
• Ms.Vijayalakshmi.J
• Ms.Manikanda eswari.
SL.
NO. PROCEDURE
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
TARGET
MEETING
1
2
3
4
5
6
7
8
9
10
Define the problem
Analysis of the
problem
Identifying the causes
Root cause analysis
Development of solution
Trial implementation
Follow up
Data analysis
2
2
2
2
2
4
4
4
2
ACTIVITY MEETING
- PLAN 25Total Meetings
Standardization
Regular implementation
1
PROJECT: REDUCE
LATECOMERS TO COLLEGE
WHY WE SELECTED THIS PROBLEM?
AFFECTS 100% RESULT & GOODWILL OF INSTITUTION
POOR PER FORMENCE IN EXAMINATION & LACK OF ATTENDENCE
TOTAL CONCEPT OF SUBJECT IS UNKNOWN
NO CLEAR IDEAABOUT THE SUBJECT KNOWLEDGE
DISTRACTION OF LECTURES & OTHER STUDENTS
LATE COMING
DEFINE THE PROBLEM
HIGH LIGHTING LATECOMING
EFFECT ON
INDIVIDUAL
LETHARGY
POOR SELF
DISCIPLINE
PARTIAL
KNOWLEDGE
IN SUBJECT
NO TIME
MANAGEMENT
STEP 3
DEFINE THE PROBLEM
HIGH LIGHTING LATECOMING
EFFECT
ON
RESULT
NO 100%
RESULT
BURDEN FOR
STUDENTS
DEPRESSED
PARENTS
NON
COMPLETION
OF COURSE IN
TIME
DEFINE THE PROBLEM
HIGH LIGHTING LATECOMING
EFFECT ON
INSTITUTION
SPOILS
GOODWILL
MORE
PRESSURE ON
MANAGEMENT
NO PROPER
LIASON
BETWEEN
LECTURES &
STUDENTS
HESITATION
OF
FORECOMERS
TO JOIN
WHAT IS THE
PROBLEM?
LATE COMING
WHERE DOES IT
HAPPENS?
CLASS ROOM
WHEN DOES IT
OCCUR?
DURING 1st HOUR IN
MORNING SESSION
WHO IS
ACCOUNTABLE?
STUDENTS
HOW DOES IT
OCCUR?
- LETHARGY OF
STUDENTS
-NON-AVAILABILITY
OF BUS
STEP 4
LATE
COMERS
PRODUCTION PROCESS CLASSIFICATION TYPE
C & E DIAGRAM
NO TIME MANAGEMENT
NO BUS FACILITY
LOCKED UP FAMILY
SITUATION
STEP 5
C & E DIAGRAM
LATE
COMERS
CAUSES IDENTIFIED THROUGH BRAIN STORMING
NO TIME MANAGEMENT
NO BUS FACILITIES
FAMILY SITUATION
LOCKED UP
NO FREQUENT BUSES
NO PROPER ROAD
LONG DISTANCE
NO ECONOMICAL BUS
LETHARGY LONG DISTANCE
INDISCIPLINE
NON SYSTEMATIC
WAITING FOR FRIENDS
PARTY
SOCIAL NETWORKING
HANGOVER
SECOND SHOW MEDIA
ECONOMIC PROBLEM
FAMILY FUNCTION
FAMILY PROBLEM
BEFORE IMPLEMENTATION
LOW LEVEL OF STUDENT PRESENTATION
BEFORE QC
STUDENTS ATTENDANCE DATA
BEFORE QC
STUDENTS 1st-INTERNAL MARK LIST
DATA
WHY? WHY? ANALYSIS
NO TIME MANAGEMENT SELF
DISCIPLINE
LETHAGICNESS LACK OF INTEREST
NO BUS FACILITY
NO COLLEGE BUS
PROVIDED
LESS NO OF
STUDENTS
RURALAREA /
LONG DISTANCE
LOCKED UP
PREVIOUS DAY
COMMITMENTS
CHATING WITH
FRIENDS
LACK OF
INTEREST
FAMILY
SITUATION
LOW FAMILY
INCOME
PART TIME JOB
IRREGULARITY
IN CLASS
PRIMARY CAUSES SUB CAUSE SUB SUB CAUSE ROOT CAUSE
STEP 6
DATAANALYSIS FOR LATECOMERS
0
3
6
9
12
15
18
21
AUG 4 TO AUG
13
AUG 14 TO
AUG 23
AUG 24 TO SEP
2
3 2 2
NO.OF.PERSONS
IMPLEMENTATION PERIOD
STEP 7
“We cannot always build the future for our youth, but we
can build our youth for the future”
To begin with that, TATA forum was started in a full
swing by the FUMA Quality circle which has got all
the components like facing interviews, extracting
individual talents, group discussion, debates to boom
the students.
(EVERY DAY MORNING 9.30AM-10AM)
INTRODUCTION OF TAPPING
TALENT (TATA) FORUM
STEP 8
‘TATA’ACTIVITIES
GROUP DISCUSSION
ACTIVITIES OF TATA
EXPLORATION OF INDIVIDUAL TALENT
ACTIVITIES OF ‘TATA’
EXPLORATION OF INDIVIDUAL TALENT
‘TATA’ACTIVITIES
PUBLICATION OF STUDENTS ACTIVITIES IN
MAGIZHCHI
DEPLOYMENT MEASURE TREE CHART
LATE
COMERS
PRIMARY
MEANS
SECONDARY
MEANS
NO TIME
MANAGEMENT
NO BUS
FACILITY
LOCKED UP
ORIGINATION OF
TATA FORUM
VECHILE
ARRANGED
ORIGINATION OF
TATA FORUM
F OE E ACTION
RES
TY
ITYIMP
DISCUS
SED
WITH
PRINCIP
AL &
STUDEN
TS
DISCU
SSED
WITH
PRINCI
PAL
DISCUS
SED
WITH
PRINCIP
LE &
STUDEN
TS
LEA
DER
& DY
LEA
DER
QC
ME
MB
ER
LEA
DER
&DY
LEA
DER
15
DA
YS
10
DA
YS
10
DA
YS
F-FEASIBLE. OE-OVER ALL EFFECTIVE
-V. GOOD -GOOD. -IMPLEMENTED
E-EFFECTIVE .ITY-ITINERARY. IMP-IMPLEMENTATION
RESTY- RESPONSIBILITY
STEP 9
DATA COLLECTION
AFTER IMPLEMENTATION
DURATION: AUG 4 - SEP 2
S.NO PROMBLES AUG 4 TO
AUG 13
AUG 14 TO
AUG 23
AUG 24 TO
SEP 2
AVERAGE
1. Late coming 3 2 1 2
2. Negligence 1 1 1 1
3. Frequent
absenteeism
1 0 2 1
4. Irregularity
in attending
classes
2 1 0 1
AFTER IMPEMENTATION OF ‘TATA’
PARETO TABLE FOR LATECOMERS
S.NO PROBLEM AVERAGE
PERSONS
(per day)
CUMULAT
IVE
PERCENT
AGE(%)
CUMULATI
VE
1. Late coming 2 2 6% 6%
2. Negligence 1 3 3% 9%
3. Frequent
absenteeism
1 4 3% 12%
4. Irregularity
in attending
class
1 5 3% 15%
0
3
6
9
12
15
18
21
24
27
30
X
Y
100%
90
80
70
60
50
40
30
20
10
PARETO CHART
6%
3 % 3 % 3 %
LATE
COMING
NEGLIGENCE FREQUENT
ABSENTEEISM
IRREGULARITY IN
ATTENDING CLASS
Late comers are reduced
from 15 to 2 persons (15%)
33
AFTER IMPLEMENTATION
MAXIMUM % OF STUDENTS PRESENT
AFTER QC
STUDENTS ATTENDANCE DATA
AFTER QC
STUDENTS 2nd-INTERNAL MARK LIST
DATA
DATAANALYSIS AND COMPARISON
15
2
0
3
6
9
12
15
18
21
24
NO.OF.PERSONS
BEFORE QC AFTER QC
Average computed from 1 month data
Foreseeing Probable Resistance
 Students may not give importance
to the TATA forum ,they feel it is
waste of time .
 Students may not believe that
through the TATA forum they
cannot improve their individuals
talents.
Solutions
 Importance of participating in
TATA forum was taught.
 Students individual talents are
recognized and published in
magizhchi journal and
awarded according to their
performance.
PROBLEM RECTIFICATION METHOD
BY PDCA
SYSTEM IS
IMPLEMENTED
TO REDUCE THE
LATECOMERS
LATECOMERS
DECREASED
INTRODUCTION OF
TATA (TAPPING
TALENT FORUM)
& HOSPITAL
VEHICLE
ARRANGED
ACTION PLAN
CHECK DO
STEP 10
TARGET VS ACHIEVED
15
3
2
0
3
6
9
12
15
18
21
24
NO.OF.PERSONS
BEFORE TARGET ACHIEVED
100%
20% 15%
IMPLEMENTATION
Trial (Month of June)
• TATA forum activities are continued
• Data collected
• Getting appreciation from the management
Regular (Month of July & Aug)
• Checking the attendance
• FUMA members are checking whether the students attending the classes regularly
• Continuing the TATA forum activities
Follow up & Review (Month of sep, oct, nov)
• Monitoring the late comers continuously
• continuing TATA forum activities
• Recognition of students who are exposing their talents
• Late comers are reduced from 15 to 2 persons
STEP 11
FOLLOW UPAND REVIEW
4
3
0
3
6
9
12
15
NO.OF.PERSONS
SEP3 TO SEP10 SEP11 TO SEP18
STEP 12
STANDARDISATION
 The TATA Forum motivated the students to maintain
time management.
 For adequate bus facility hospital Van was arranged to
pick up the students to avoid late coming.
 By extracting the hidden talents from students through
TATA, they were not locked in unwanted events.
QUALITY CIRCLE NAME :
FUMA QUALITY CIRCLE
PROJECT NO :1
PROJECT : REDUCE LATECOMERS
TO COLLEGE
MEETING DAY :MONDAY & FRIDAY
TIME : .3.00 to 4.00pm
DEPT : MEENAKSHI
MISSION COLLEGE
LEADER:
Mr. KARUNAKARAN.B
FACILITATOR:
Mrs.MEENA
REASON FOR SELECTION : POOR ACADEMIC PERFORMANCE
DATE OF BEGINNING : 04-06-2012 DATE OF COMPLETION :03.09.2012
NO. OF PROJECT COMPLETED :NIL
DEPUTY LEADER:Mr.BALAJI.N
MEMBERS NAME:
MS. S.D.PRABHAHARI
MS. M.S.MANIKANDA ESWARI
MS. J.VIJAYALAKSHMI
GANTT CHART
SL.
NO. PROCEDURE
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25
TAR-
GET
1
2
3
4
5
6
7
8
9
10
Define the problem
Analyzing the
problem
Identifying the causes
Root cause analysis
Development of solution
Trial implementation
Follow up and review
Standardization
Data analysis
2
2
2
2
2
4
4
ACTIVITY MEETING
- PLAN
Total weeks
-ACTION
Regular implementation
Achi-
eved
1
1
1
2
4
3
4
4
11
25 23
2
3
3
STEP-12.
BENEFITS OF TIME MANAGEMENT
 Late comers are reduced and attainment of 100%
results and attendance.
 Self-confident, discipline is developed among every
individual.
 Students are self-motivated to develop their
individual talents.
 Shaped themselves to face realities and to overcome
impedance in life.
The above benefits were obtained by effective utilization of
TATA forum by students. They put forth their full-fledged
involvement and commitment in both academic and extra
curricular activities.
TANGIBLE BENEFITS
 TATA forum has reduced the number of persons
without time-management to 4 persons.
 Hospital Van facility has reduced the number of
students suffering from inadequate bus facility
to 1 person.
 Students with frequent locked-ups have
overcome this situation by developing their
extra-curriculars and reduced to 3 persons.
INTANGIBLE BENEFITS
 Unity, co-ordination and IPR is noticed among
students.
 Students started updating their knowledge by
sharing information among friends.
 Professionalism was enlightened.
 Self-confidence, self-motivation and decorum
was developed in students.
 Students participation and strength to face
realities increased.
SPECIAL GAINS TO STUDENTS
 We received special appreciation from our
lecturers and principal for maintaining discipline
and achievement of 100% result.
 We personally got impressed by seeing our
friends and competitively ripened.
 Management also kindly endorsed our noble
idea by which students who lacked attendance
percentage was tallied by considering TATA
forum.
 Students extra-curricular ’s were recognized and
published in our college journal (Magizhchi).
CONCLUSION
“Time is what we want most, but what we
use worst.”
TATA forum will work continuously to
reduce this problem and develop our
Future Managers.
ACKNOWLEDGEMENT
We are indebted to our founder Dr.N.Sethuraman and our
Executive Director Mrs.Dr.Rajam Sethuraman and our
vice chairman Dr.Guru Shankar Sethuraman for
encouraging us to present our quality circle project at
chapter convention.
We owe a special dept of gratitude to our principal
Dr.P.Balakrishnan and Mr.Ramachandran, co-ordinator ,
Quality circle for his guidance and insightful comments
to realize quality circle concepts.
We acknowledge Nursing Superintendent and our college
staffs who has helped FUMA quality circle to realize its
dream. Further we express our sincere thanks to all who
favoured us directly and indirectly.
Quality circle

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Quality circle

  • 1.
  • 2. TITLE OF CASE STUDY REDUCTION OF LATECOMERS TO THE COLLEGE
  • 3. Title of QCC Case Study Report : REDUCTION OF LATECOMERS TO THE COLLEGE Name of the QCC : FUMA QUALITY CIRCLE (EMERGING EXCELLENCE) ROSE QUALITY CIRCLE Name of the College and Address : Meenakshi Mission Hospital College Lake area, Melur Road, Madurai, Tamil Nadu,. Country : India College Profile No. of students : 256 No of lecturers : 12 No. of QCC in the College : 2 Date of starting QCC movement : June 4,2012 Other quality concepts implemented : Kaizen, 5S BRIEF HISTORY OF INSTITUTION & QC
  • 4. QCC Profile Date of Formation : June 4,2011 Section / Department : College Coordinator : Mrs. Sumithra devi Facilitator : Mrs. Meena Leader / Dy. Leader : Mr.Karunakaran / Mr.Balaji Members : Ms. Manikanda eswari, Ms.Prabhahari ,Ms.Vijaya lakshmi Meeting Periodicity : Every Mondays& Fridays, Duration of meeting : 3 pm to 4 pm. Meeting conducted : During College hours No. of problems completed : Nil Contact Person and Designation : Mr.Ramachandran- Quality Service Co-Ordinator Phone with STD Code : 0452 - 2588741 - ( 10 lines ) Fax : 0452 -2586353 Email : mmhrc @sancharnet.in BRIEF HISTORY OF INSTITUTION & QC
  • 5. BRIEF HISTORY OF CASE STUDY Brief case of the problem : Reducing the Latecomers to college Analysis of the problem :Identified primary causes by brain storming Root causes of the problem :No time management, No adequate bus facilities, Locked up, Family situation Solution Implementation : Origination of TATA Forum . Appreciation award will be given to the students if they are attending classes on time without fail. BRIEF HISTORY OF CASE STUDY
  • 6.  Gains : a) Attainment of 100% result & attendance which brought satisfaction to students, teachers & parents. b) Exposure of students skills & talents which shaped them to apply practical situations c) Mutual understanding between staffs & students.  Statistical tools used : a) Brain Storming b) Data Collection c) Pareto diagram d) Flow diagram e) Bar graph f) Mile stone chart g) Gantt chart h) Tree diagram  Methods : a) Category analysis b) Ranking methods c) Causes enumeration method d) why? Why? Analysis e) PDCA BRIEF HISTORY OF CASE STUDY
  • 7. MEENAKSHI MISSION HOSPITALCOLLEGE HISTORY:- MBA( Hospital Administration) was started in the year 2006, which is a part of Meenakshi mission hospital and research centre. VISION:- “Developing health care professionals of today’s relevance with insight to tomorrow’s need.” MISSION:- “ Internationally renowned centre for health care education.”
  • 8. Quality Policy Meenakshi Mission Hospital And Research Centre in pursuit of excellence is committed to comply with applicable requirements for developing and providing World Class Health Care at an affordable Cost. We shall foster an environment in which every person is motivated to continually improve the efficiency and effectiveness in the management of healthcare services. QUALITY POLICY
  • 9. TEAM INTRODUCTION  DATE OF FORMATION OF CIRCLE – 04.06.2011  DATE & TIME OF MEETING -EVERY MONDAY & FRIDAY (3PM – 4P.M)  WORKING AREA - COLLEGE  PROBLEM SORTED SO FAR – 1  NO. OF MEETINGS – 33  ATTENDANCE – 92%  DATE OF SELECTING THE PRESENT PROBLEM – 18.6.2011  NO. OF MEETINGS CONDUCTED FOR THE PRESENT PROBLEM - 25
  • 10. WE ARE NEW BORN TO QC
  • 11. TEAM MEMBERS INTRODUCTION Mrs.Meena – Facilitator Mr.B.Karunakaran – Leader Mr.N.Balaji – Deputy Leader Ms.S.D.Prabhahari – Member Ms.M.S.Manikanda Eswari – Member Ms.J.Vijayalakshmi - Member S.Sumithra Devi – Co-ordinator
  • 12. PDCA cycle with 12 steps 1 0 11 1 2 4 5 6 7 89 PLAN CHECK ACT PRPROBLEM SOLVING CONTENTS DO
  • 13. 1. LACK OF STUDENT UNITY 2. IRREGULARITY IN ATTENDING CLASS 3. LATE COMING 4. FREQUENT ABSENTEEISM 5. NO ACTIVE PARTICIPATION 6. LACK OF INTERPERSONAL RELATIONSHIP 7. LACK OF SELF-CONFIDENCE 8. LACK OF COMMUNICATION SKILL 9. STAGE FEAR 10. PROBLEM TO FACE REALITIES 11. NO PROPER TIME MANAGEMENT 12. NOT MAINTAINING CLASSROOM DECORUM 13. STUDENTS POOR PHYSICAL APPEARANCE 14. NO SCHEDULED PROPER CLASSES A A A A A A A A A A A A A B 51 PROBLEMS IDENTIFIED BY BRAINSTORMING The First Meeting was Held On 10.06.2012 We found 51 Problems Through brainstorming and the problems are listed below STEP 1
  • 14. 15. LATEST TECHNOLOGIES ARE NOT USED IN TEACHING 16. LACK OF DISCIPLINE 17. MESS FOOD IS NOT UPTO THE COST 18. LACK OF EXTRACURRICULAR ACTIVITIES 19. LACK OF HOSPITAL VISIT 20. LACK OF ADEQUATE REFERRAL BOOKS IN LIBRARY 21. BOOKS ARE NOT ISSUED FROM LIBRARY TO TAKE PHOTOCOPY 22. NO PARENTS MEET 23. NO WI-FI WITHIN COLLEGE CAMPUS 24. REDUCED NUMBER OF INTER-COLLEGE MEET 25. STUDENTS ARE NOT SATISFIED WITH THE MARKS GIVEN BY LECTURERS 26. EGOISM IS NOTICED AMONG STUDENTS A B A C C C C B B C B A
  • 15. 27. LACK OF PARTICIPATION OF STUDENTS IN SEMINARS & CONFERENCES 28. UNIVERSITY INFORMATIONS ARE NOT CONVEYED TO STUDENTS IN TIME 29. LACK OF SELF-MOTIVATION 30. LACK OF CO-ORDINATION 31. NO SEPARATE PARKING AREA FOR STUDENTS 32. NO SEPARATE AUDITORIUM FOR COLLEGE 33. BOYS HOSTEL IS NOT ATTACHED WITHIN THE COLLEGE PREMESIS 34. NO SEPARATE CAFATERIA FOR COLLEGE 35. LECTURERS ARE NOT TOO STRICT 36. NO AUDIO VISUAL ROOM 37. NO LOCKERS FOR STUDENTS 38. NO UPDATED KNOWLEDGE AMONG STUDENTS 39. NO COLLEGE FM TO EXPOSE INDIVIDUAL TALENTS 40. NO ADEQUATE TIME ALLOTED FOR ANCILLARY PAPERS B B A A C C C C B C C A C B
  • 16. 41. NO COLLEGE VEHICLE 42. CLASSES ARE NOT IN INTERACTIVE MANNER 43. INADEQUATE GUEST LECTURERS CLASSES 44. LACK OF FORCED MOTIVATION TOWARDS POOR PERFORMANCE STUDENTS 45. NO PROPER LIASON BETWEEN STAFFS AND STUDENTS 46. STUDENTS ARE NOT TAKING CLASS NOTES PROPERLY 47. COMMUNICATION GAP BETWEEN SENIORS & JUNIORS 48. NO MUTUAL UNDERSTANDING BETWEEN BOYS & GIRLS 49. GOSSIPING IS MORE AMONG STUDENTS 50. ASSIGNMENT SUBMISSION & PRESENTATIONS ARE NOT PROFESSIONALISTIC 51. STUDENTS ANSWERS ARE NOT CLEAR IN THE EXAMINATION C B C B B A A A A A A
  • 17. PIE-CHART SELECTION OF PROBLEM Category Number of Problems % A Problems which can be solved within the department 25 51% B Problems which requires intervention by other departments 12 24% C Problems which require management approval 14 25% STEP-2. A B C 24% 51% 25%
  • 18. A- Problems Which Can Be Solved Within The Department 25 B- Problems Which Requires Other Department’s Intervention 12 C- Problems Which Requires Management Approval 14 STEP - 2 We Selected ‘A’ Category Problem for our case study
  • 19. ‘A’ CATEGORY PROBLEMS 1. LACK OF STUDENT UNITY 2. IRREGULARITY IN ATTENDING CLASS 3. LATE COMING 4. FREQUENT ABSENTEEISM 5. NO ACTIVE PARTICIPATION 6. LACK OF INTERPERSONAL RELATIONSHIP 7. LACK OF SELF-CONFIDENCE 8. STAGE FEAR 9. PROBLEM TO FACE REALITIES 10. NO PROPER TIME MANAGEMENT 11. NOT MAINTAINING CLASSROOM DECORUM 12. STUDENTS POOR PHYSICAL APPEARANCE 13. LACK OF SELF-MOTIVATION 14. LACK OF CO-ORDINATION 15. NO UPDATED KNOWLEDGE AMONG STUDENTS 16. LACK OF COMMUNICATION SKILL 17. STUDENTS ARE NOT TAKING CLASS NOTES PROPERLY 18. COMMUNICATION GAP BETWEEN SENIORS & JUNIORS 19. NO MUTUAL UNDERSTANDING BETWEEN BOYS & GIRLS 20. GOSSIPING IS MORE AMONG STUDENTS 21. ASSIGNMENT SUBMISSION & PRESENTATIONS ARE NOT PROFESSIONALISTIC 22. STUDENTS ARE NOT SATISFIED WITH THE MARKS GIVEN BY LECTURERS 23. EGOISM IS NOTICED AMONG STUDENTS 24. STUDENTS ANSWERS ARE NOT CLEAR IN THE EXAMINATION 25. LACK OF DISCIPLINE
  • 20. GROUPING OF PROBLEM SELECTION BY BRAIN STORMING IN SELECTED CATEGORY TEAM WORK: 1-LACK OF UNITY 2-LACK OF INTERPERSONEL RELATIONSHIP 3-COORDINATION 4-CLASS DECORUM 5- PARTICIPATION 6- NO MUTUAL RELATION BETWEEN BOYS & GIRLS 7-IMPROPER COMMUNICATION BETWEEN SENIORS & JUNIORS 8-NO ACTIVE PARTICIPATION PERSONALITY DEVELOPMENT: 1-LACK OF SELF CONFIDENCE 2-STAGE FEAR 3-PROBLEM TO FACE REALITIES 4-POOR PHYSICAL APPEARANCE 5-SELF MOTIVATION 6- GOSSIPING 7- EGOISM 8- LAGGING COMMUNICATION SKILL 9-NOT MAINTAINING CLASS ROOM DECORUM ACADEMIC PERFORMANCE: 1- LATECOMING 2-NO PROPER TIME MANAGEMENT 3-FREQUENT ABSENTEISM 4-IRREGULARITY IN ATTENDING CLASSES 5- ASSIGNMENT SUBMISSION & PRESENTATIONS ARE NOT PROFESSIONALISTIC 6- IRRELEVENT ANSWERS IN EXAM 7- MARKS ARE NOT SATISFACTORY FOR STUDENTS 8- LACK OF PARTICIPATION IN SEMINARS & CONFERENCES
  • 21. RANKING METHOD TO PRIORITISE PROBLEM GROUP GROUP MEMBERS A B C D E RANK SELECTION PRIORITY TEAM WORK ACADEMIC PERFORMANCE PERSONALITY DEVELOPMENT 3 1 2 2 3 1 1 2 3 3 1 2 3 1 2 12 8 10 III II We have selected “ACADEMIC PERFORMANCE” on priority basis I A- Karuna karan B- Balaji C- Prabha hari D- Manikanda Eswari E- Vijaya Lakshmi
  • 22. LOCATING THE PROBLEM 15 9 6 3 0 3 6 9 12 15 18 21 24 27 30 NO.OF.PERSONS A B C D A – LATE COMING C – FREQUENT ABSENTEEISM B – NEGLIGENCE D – IRREGULARITY IN ATTENDING CLASSES
  • 23. DATA COLLECTION FOR ACADEMIC PERFORMANCE S.NO ACADEMIC PERFORMANCE JUNE 4 – 23 /DAY JUNE 24- JULY- 13/DAY JULY-14 AUG- 3/DAY AVG PUPILS/DA Y 1. Late coming 10 15 10 15 2. Negligence 10 8 9 9 3. Frequent absenteeism 9 4 5 6 4. Irregularity in attending classes 2 4 3 3 DURATION : JUNE – AUG (2011) TOTAL NO OF STUDENTS : 60
  • 24. PARETO TABLE S.N O ACADEMIC PERFORMANCE AVG (PUPILS) /DAY CUMUL ATIVE(P UPILS) PERCEN TAGE(%) CUMULATIV E % 1. Late coming 15 15 46 46 2. Negligence 9 24 27 73 3. Frequent absenteeism 6 30 18 91 4. Irregularity in attending class 3 33 9 100
  • 26. OBJECTIVE AND TARGET 15 3 0 3 6 9 12 15 18 21 24 27 30 33 NO.OF.PERSONS BEFORE IMPLEMENTATION TARGET We foot fort our effort to reduce the late comers from present condition 15 persons(100%) to 3 persons (20%) within period of one month.
  • 27. Mile Stone Chart Quality Circle Activity Planning QUALITY CIRCLE NAME : FUMA QUALITY CIRCLE PROJECT NO : 1 MEETING DAY : MONDAY & FRIDAY TIME : 3.00PM TO 4.00PM DEPT : COLLEGE LEADER: Mr.karunakaran.B FACILITATOR: Mrs.Meena REASON FOR SELECTION : Attaining 100% result & attendance DATE OF BEGINING : 4.6.2012 DATE OF COMPLETION : 19.8.2012 NO. OF PROJECTS COMPLETED : Nil MR.BALAJI.N DY LEADER MEMBERS NAME : • Ms.Prabhahari.S.D • Ms.Vijayalakshmi.J • Ms.Manikanda eswari. SL. NO. PROCEDURE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 TARGET MEETING 1 2 3 4 5 6 7 8 9 10 Define the problem Analysis of the problem Identifying the causes Root cause analysis Development of solution Trial implementation Follow up Data analysis 2 2 2 2 2 4 4 4 2 ACTIVITY MEETING - PLAN 25Total Meetings Standardization Regular implementation 1 PROJECT: REDUCE LATECOMERS TO COLLEGE
  • 28. WHY WE SELECTED THIS PROBLEM? AFFECTS 100% RESULT & GOODWILL OF INSTITUTION POOR PER FORMENCE IN EXAMINATION & LACK OF ATTENDENCE TOTAL CONCEPT OF SUBJECT IS UNKNOWN NO CLEAR IDEAABOUT THE SUBJECT KNOWLEDGE DISTRACTION OF LECTURES & OTHER STUDENTS LATE COMING
  • 29. DEFINE THE PROBLEM HIGH LIGHTING LATECOMING EFFECT ON INDIVIDUAL LETHARGY POOR SELF DISCIPLINE PARTIAL KNOWLEDGE IN SUBJECT NO TIME MANAGEMENT STEP 3
  • 30. DEFINE THE PROBLEM HIGH LIGHTING LATECOMING EFFECT ON RESULT NO 100% RESULT BURDEN FOR STUDENTS DEPRESSED PARENTS NON COMPLETION OF COURSE IN TIME
  • 31. DEFINE THE PROBLEM HIGH LIGHTING LATECOMING EFFECT ON INSTITUTION SPOILS GOODWILL MORE PRESSURE ON MANAGEMENT NO PROPER LIASON BETWEEN LECTURES & STUDENTS HESITATION OF FORECOMERS TO JOIN
  • 32. WHAT IS THE PROBLEM? LATE COMING WHERE DOES IT HAPPENS? CLASS ROOM WHEN DOES IT OCCUR? DURING 1st HOUR IN MORNING SESSION WHO IS ACCOUNTABLE? STUDENTS HOW DOES IT OCCUR? - LETHARGY OF STUDENTS -NON-AVAILABILITY OF BUS STEP 4
  • 33. LATE COMERS PRODUCTION PROCESS CLASSIFICATION TYPE C & E DIAGRAM NO TIME MANAGEMENT NO BUS FACILITY LOCKED UP FAMILY SITUATION STEP 5
  • 34. C & E DIAGRAM LATE COMERS CAUSES IDENTIFIED THROUGH BRAIN STORMING NO TIME MANAGEMENT NO BUS FACILITIES FAMILY SITUATION LOCKED UP NO FREQUENT BUSES NO PROPER ROAD LONG DISTANCE NO ECONOMICAL BUS LETHARGY LONG DISTANCE INDISCIPLINE NON SYSTEMATIC WAITING FOR FRIENDS PARTY SOCIAL NETWORKING HANGOVER SECOND SHOW MEDIA ECONOMIC PROBLEM FAMILY FUNCTION FAMILY PROBLEM
  • 35. BEFORE IMPLEMENTATION LOW LEVEL OF STUDENT PRESENTATION
  • 38. WHY? WHY? ANALYSIS NO TIME MANAGEMENT SELF DISCIPLINE LETHAGICNESS LACK OF INTEREST NO BUS FACILITY NO COLLEGE BUS PROVIDED LESS NO OF STUDENTS RURALAREA / LONG DISTANCE LOCKED UP PREVIOUS DAY COMMITMENTS CHATING WITH FRIENDS LACK OF INTEREST FAMILY SITUATION LOW FAMILY INCOME PART TIME JOB IRREGULARITY IN CLASS PRIMARY CAUSES SUB CAUSE SUB SUB CAUSE ROOT CAUSE STEP 6
  • 39. DATAANALYSIS FOR LATECOMERS 0 3 6 9 12 15 18 21 AUG 4 TO AUG 13 AUG 14 TO AUG 23 AUG 24 TO SEP 2 3 2 2 NO.OF.PERSONS IMPLEMENTATION PERIOD STEP 7
  • 40. “We cannot always build the future for our youth, but we can build our youth for the future” To begin with that, TATA forum was started in a full swing by the FUMA Quality circle which has got all the components like facing interviews, extracting individual talents, group discussion, debates to boom the students. (EVERY DAY MORNING 9.30AM-10AM) INTRODUCTION OF TAPPING TALENT (TATA) FORUM STEP 8
  • 42. ACTIVITIES OF TATA EXPLORATION OF INDIVIDUAL TALENT
  • 43. ACTIVITIES OF ‘TATA’ EXPLORATION OF INDIVIDUAL TALENT
  • 45. DEPLOYMENT MEASURE TREE CHART LATE COMERS PRIMARY MEANS SECONDARY MEANS NO TIME MANAGEMENT NO BUS FACILITY LOCKED UP ORIGINATION OF TATA FORUM VECHILE ARRANGED ORIGINATION OF TATA FORUM F OE E ACTION RES TY ITYIMP DISCUS SED WITH PRINCIP AL & STUDEN TS DISCU SSED WITH PRINCI PAL DISCUS SED WITH PRINCIP LE & STUDEN TS LEA DER & DY LEA DER QC ME MB ER LEA DER &DY LEA DER 15 DA YS 10 DA YS 10 DA YS F-FEASIBLE. OE-OVER ALL EFFECTIVE -V. GOOD -GOOD. -IMPLEMENTED E-EFFECTIVE .ITY-ITINERARY. IMP-IMPLEMENTATION RESTY- RESPONSIBILITY STEP 9
  • 46. DATA COLLECTION AFTER IMPLEMENTATION DURATION: AUG 4 - SEP 2 S.NO PROMBLES AUG 4 TO AUG 13 AUG 14 TO AUG 23 AUG 24 TO SEP 2 AVERAGE 1. Late coming 3 2 1 2 2. Negligence 1 1 1 1 3. Frequent absenteeism 1 0 2 1 4. Irregularity in attending classes 2 1 0 1
  • 47. AFTER IMPEMENTATION OF ‘TATA’ PARETO TABLE FOR LATECOMERS S.NO PROBLEM AVERAGE PERSONS (per day) CUMULAT IVE PERCENT AGE(%) CUMULATI VE 1. Late coming 2 2 6% 6% 2. Negligence 1 3 3% 9% 3. Frequent absenteeism 1 4 3% 12% 4. Irregularity in attending class 1 5 3% 15%
  • 48. 0 3 6 9 12 15 18 21 24 27 30 X Y 100% 90 80 70 60 50 40 30 20 10 PARETO CHART 6% 3 % 3 % 3 % LATE COMING NEGLIGENCE FREQUENT ABSENTEEISM IRREGULARITY IN ATTENDING CLASS Late comers are reduced from 15 to 2 persons (15%) 33
  • 49. AFTER IMPLEMENTATION MAXIMUM % OF STUDENTS PRESENT
  • 53. Foreseeing Probable Resistance  Students may not give importance to the TATA forum ,they feel it is waste of time .  Students may not believe that through the TATA forum they cannot improve their individuals talents. Solutions  Importance of participating in TATA forum was taught.  Students individual talents are recognized and published in magizhchi journal and awarded according to their performance.
  • 54. PROBLEM RECTIFICATION METHOD BY PDCA SYSTEM IS IMPLEMENTED TO REDUCE THE LATECOMERS LATECOMERS DECREASED INTRODUCTION OF TATA (TAPPING TALENT FORUM) & HOSPITAL VEHICLE ARRANGED ACTION PLAN CHECK DO STEP 10
  • 56. IMPLEMENTATION Trial (Month of June) • TATA forum activities are continued • Data collected • Getting appreciation from the management Regular (Month of July & Aug) • Checking the attendance • FUMA members are checking whether the students attending the classes regularly • Continuing the TATA forum activities Follow up & Review (Month of sep, oct, nov) • Monitoring the late comers continuously • continuing TATA forum activities • Recognition of students who are exposing their talents • Late comers are reduced from 15 to 2 persons STEP 11
  • 58. STANDARDISATION  The TATA Forum motivated the students to maintain time management.  For adequate bus facility hospital Van was arranged to pick up the students to avoid late coming.  By extracting the hidden talents from students through TATA, they were not locked in unwanted events.
  • 59. QUALITY CIRCLE NAME : FUMA QUALITY CIRCLE PROJECT NO :1 PROJECT : REDUCE LATECOMERS TO COLLEGE MEETING DAY :MONDAY & FRIDAY TIME : .3.00 to 4.00pm DEPT : MEENAKSHI MISSION COLLEGE LEADER: Mr. KARUNAKARAN.B FACILITATOR: Mrs.MEENA REASON FOR SELECTION : POOR ACADEMIC PERFORMANCE DATE OF BEGINNING : 04-06-2012 DATE OF COMPLETION :03.09.2012 NO. OF PROJECT COMPLETED :NIL DEPUTY LEADER:Mr.BALAJI.N MEMBERS NAME: MS. S.D.PRABHAHARI MS. M.S.MANIKANDA ESWARI MS. J.VIJAYALAKSHMI GANTT CHART SL. NO. PROCEDURE 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 TAR- GET 1 2 3 4 5 6 7 8 9 10 Define the problem Analyzing the problem Identifying the causes Root cause analysis Development of solution Trial implementation Follow up and review Standardization Data analysis 2 2 2 2 2 4 4 ACTIVITY MEETING - PLAN Total weeks -ACTION Regular implementation Achi- eved 1 1 1 2 4 3 4 4 11 25 23 2 3 3 STEP-12.
  • 60. BENEFITS OF TIME MANAGEMENT  Late comers are reduced and attainment of 100% results and attendance.  Self-confident, discipline is developed among every individual.  Students are self-motivated to develop their individual talents.  Shaped themselves to face realities and to overcome impedance in life. The above benefits were obtained by effective utilization of TATA forum by students. They put forth their full-fledged involvement and commitment in both academic and extra curricular activities.
  • 61. TANGIBLE BENEFITS  TATA forum has reduced the number of persons without time-management to 4 persons.  Hospital Van facility has reduced the number of students suffering from inadequate bus facility to 1 person.  Students with frequent locked-ups have overcome this situation by developing their extra-curriculars and reduced to 3 persons.
  • 62. INTANGIBLE BENEFITS  Unity, co-ordination and IPR is noticed among students.  Students started updating their knowledge by sharing information among friends.  Professionalism was enlightened.  Self-confidence, self-motivation and decorum was developed in students.  Students participation and strength to face realities increased.
  • 63. SPECIAL GAINS TO STUDENTS  We received special appreciation from our lecturers and principal for maintaining discipline and achievement of 100% result.  We personally got impressed by seeing our friends and competitively ripened.  Management also kindly endorsed our noble idea by which students who lacked attendance percentage was tallied by considering TATA forum.  Students extra-curricular ’s were recognized and published in our college journal (Magizhchi).
  • 64. CONCLUSION “Time is what we want most, but what we use worst.” TATA forum will work continuously to reduce this problem and develop our Future Managers.
  • 65. ACKNOWLEDGEMENT We are indebted to our founder Dr.N.Sethuraman and our Executive Director Mrs.Dr.Rajam Sethuraman and our vice chairman Dr.Guru Shankar Sethuraman for encouraging us to present our quality circle project at chapter convention. We owe a special dept of gratitude to our principal Dr.P.Balakrishnan and Mr.Ramachandran, co-ordinator , Quality circle for his guidance and insightful comments to realize quality circle concepts. We acknowledge Nursing Superintendent and our college staffs who has helped FUMA quality circle to realize its dream. Further we express our sincere thanks to all who favoured us directly and indirectly.