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Using the Crowd to Make
Qualitative Predictions
Michael Silverman
Overview
• Quantitative vs Qualitative predictions
• Qualitative predictions in organisations
• Challenges for implementation:
• Administration
• Managerial & Leadership
• Socio-cognitive
• Design
• Case Studies:
• Unilever – Organisational change
• CIPD – Future of the HR Function
• Questions
Using Qualitative Predictions in Organisations
• Understanding potential challenges & risks
• Prioritising work streams, projects and tasks
• Forecasting market & industry trends:
– Develop new products and services
–Inform organisational strategy & structure
Admin
• Lack of participation/detail
• Recruiting participants
• Anonymity
• Conflict & abuse
Managerial
& Leadership
Design
• Loss of control
• IP & security
• Crowd workers
Socio-
Cognitive
• Evaluation mechanisms
• Confidence of evaluations
• Text Analysis
• List-based Interfaces
• Fragmentation
• Group decision making
• Cognitive biases
• Lack of action• Polarisation
Challenges in using Qualitative Predictions
The Evolution of List Based Interfaces
Community Memory, University of California at Berkeley, 1973
Case Study: Predicting the future of HR at the CIPD
Case Study: Predicting Disruption in the Quality Profession
Thank you! For more information, please visit:
www.crowdoscope.com

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Qualitative Predictions

  • 1. Using the Crowd to Make Qualitative Predictions Michael Silverman
  • 2. Overview • Quantitative vs Qualitative predictions • Qualitative predictions in organisations • Challenges for implementation: • Administration • Managerial & Leadership • Socio-cognitive • Design • Case Studies: • Unilever – Organisational change • CIPD – Future of the HR Function • Questions
  • 3. Using Qualitative Predictions in Organisations • Understanding potential challenges & risks • Prioritising work streams, projects and tasks • Forecasting market & industry trends: – Develop new products and services –Inform organisational strategy & structure
  • 4. Admin • Lack of participation/detail • Recruiting participants • Anonymity • Conflict & abuse Managerial & Leadership Design • Loss of control • IP & security • Crowd workers Socio- Cognitive • Evaluation mechanisms • Confidence of evaluations • Text Analysis • List-based Interfaces • Fragmentation • Group decision making • Cognitive biases • Lack of action• Polarisation Challenges in using Qualitative Predictions
  • 5. The Evolution of List Based Interfaces Community Memory, University of California at Berkeley, 1973
  • 6.
  • 7. Case Study: Predicting the future of HR at the CIPD
  • 8. Case Study: Predicting Disruption in the Quality Profession
  • 9. Thank you! For more information, please visit: www.crowdoscope.com