patient experience improvement

1. Q-Rounding

2. facilitates patient experience by delivering an SMS text message to patients every day of stay
with a simple feedback form.
Analytics, reporting and tools to interpret the natural language offer an insight into a Web
dashboard
What Q-Rounding Does
Flags the proper parties with bad patient experiences to make service recovery easier

3. Who Uses Q-Rounding
Hospitals/health systems
Any hospital that wants its
patient experience to be
improved

4. How Q-Rounding Can Help
*Provides immediate visibility and praises to patients without occupying the
crucial time of staff
*Alerts administrative and clinical personnel to disgruntled patients so that
the problem may be resolved before it increases
*Help medical professionals give consistent, high quality hospital experience
*Improved patient safety and satisfaction

5. How Q-Rounding Works
STEP.1 Q-Rounding text provides a daily link to a feedback form for patients in a hospital
environment.
STEP.3 Patient answers are shown on the online dashboard in real time and hospital staff
are offered options for triage recovery.
STEP.2 Patients on their smartphone or tablet report any complaints or praises

6. When a patient expresses worry or compliments, the feedback is recorded and added into the
easy-to-read but strong web dashboard of Q-Rounding.
With just a fast glance of the data, suppliers in the middle of patient rounds may receive active
insights and go deeper to find trends and patterns when things are sluggish.
And it is not essential to waste time filling out documentation or tracking documents—within
the Q-Rounding platform, all relevant information can be maintained to create a clear audit
trail.
Even the greatest hospitals can have a disappointed patient.
But you can't always avoid a problem
BENEFITS OF Q-ROUNDING

7. Phone Number
(646) 875-8829
Email Address
info@q-reviews.com
WEBSITE
WWW.Q-REVIEWS.COM
FOR MORE
INFORMATION