This document discusses benchmarking and best practices. It explains that benchmarking involves measuring performance against best-in-class companies to determine how they achieve high performance levels and using this information to set strategic targets and implement improvements. The phases of benchmarking are outlined as planning, analysis, integration, action, and maturity. Examples of best practices from Toyota, Pizza Hut, the Indian Army, and ants are provided. Potential harvested and innovative best practices for a college are proposed, such as using solar power, vermicomposting, digitalizing processes, and establishing an incubation center.

1. Presented by
Chappa kishore
Chetan Balsao patil
Vaibhav sutrave

2. 2
“measuring our performance against that of best-in- class companies, determining how the best-in-class
achieve those performance levels and using the information as a basis for our own company’s targets,
strategies and implementation .”
Why Benchmarking?
To
Assist in setting
strategic targets
Promote
improvements in
performance
Achieve quality
awards
Improve
Employee
moraleReduce costs
Establish a
competitive
advantage
Obtain an external
perspective of what
is possible
Enhance
customer
satisfaction

3. 3
Financial Ratios
Productivity ratios
Customer related results
Operating results
Human resource measures
Market share data
Structural measures
Quality measures
Phases of
BenchmarkingPlanning
Analysis
Integration
Action
Maturity
• Identify the product, service or process to be benchmarkedPlanning
• Determine the gap between the form’s current performance and the of
benchmarked and identify the causes of significant gaps
Analysis
• : Establish goals and obtain the support of managers who must provide
the resources for accomplishing the goals
Integration
• Develop action plans, and team assignment, implement the plans,
monitor progress and recalibrate benchmark as improvements are
made.
Action
• : Leadership position attended, best practices fully integrated into
process.
Maturity

4. • The Toyota Way is supported by two main
pillars:
a) Respect for people and
b) Continuous Improvement.
Together, they define how the people of Toyota
treat others and how they perform their work in
order to deliver the company’s values to
customers, shareholders, associates, business
partners, and the global community
Toyata
Operational
excellence Lean
manufacturing
and JIT
Largest
automobile
company in
world
Pioneer in
Hybrid
technology
255 Bn US
dollar
annual
revenue

5. THE TOYOTA WAY 26/49
Problem Solving
(Continuous Improvement and Learning)
People & Partners
(Respect, Challenge and Grow Them)
Process
(Eliminate Waste)
Philosophy
(Long Term Thinking)
+Continual org learning.
+Go & see yourself.
+Decision slowly by consensus and implement rapidly.
+Grow leaders who live the philosophy.
+Respect, develop and challenge people, teams and
suppliers.
+Create process flow to surface problems
+Use pull system to avoid over production
+Stop when there is a quality problem. (Jidoka)
+ Level out the workload. (heijunka)
+Standardize tasks for continuous improvement.
+Use visual control so no problems are hidden.
+Use only reliable technology.
+Base management decisions on a long term philosophy,
even at the expense of short term financial gains.
“14 Principles OF THE TOYOTA WAY

6. we can learn an important lesson about success from an insect that has survived for millions of years and
has kept life simple, but highly effective - Ants.
If you want to pursue a successful life, then this proven philosophy should be adopted. It is a four-part
strategy and it goes something like this:
They never quit - if an ant is headed in one direction, no matter what you do to stop them, they find
another way to continue in that direction. They’ll go around, climb over, climb under - they just keep
looking for another way. What a great philosophy to have - never quit heading in the direction you have
chosen regardless of the obstacles.
They think Winter all Summer - great perspective to have. How naive to think that Summer will last
forever. So ants gather their Winter supplies in the middle of Summer.
They think Summer all Winter - another very important process. The Ant believes the current Winter
won’t last long; we’ll soon be out of here. And the first warm day - out they go. If it gets cold, back in they
go. But as soon as it gets warm again, out they go. They just can’t wait to get out.
They do all they possibly can - to collect as much food as they can in Summer in preparation for the
Winter. What a great philosophy to have, the ‘All-You-Possibly-Can’ thinking.
So perhaps, simply by following in the Ant’s footsteps, we can bring about success...
Never give up - look ahead - stay positive and do all you can to build a great future

7. Basic Army Leadership
• An Army leader is anyone who by virtue of assumed role or assigned responsibility inspires and
influences people to accomplish organizational goals
• Leadership is the process of influencing people by providing purpose, direction, and motivation while
operating to accomplish the mission and improving the organization
What an Army Leader is
•A leader of character
–Who lives the Army Values, expresses empathy, and embraces the Warrior Ethos
•A leader of presence
–With military bearing, who’s physically fit, composed and confident, and resilient
•A leader of intellectual capacity
–With mental agility, sound judgment, innovation, interpersonal tact, domain knowledge

8. Leads
• Leads Others
• Extends influence
• Leads by example
• Communicates
Develops
• Creates Positive
Environment
• Prepares Self
• Develops Leaders
Achieves
• Gets Results

9. Pizza Hut
Bank
• Uncompromising quality
• Customer focus
Of
• Customer satisfaction
• Recognition
Best practise
• Belief in people
• Team work

10. Harvested best practises adapted for my college
• Standardize the committee selection process for the students for all the batches
• Use of Solar power:
since our college is situated in Mumbai ,there is required amount of
sunlight, its better to set up solar panel at roof top, the sunlight can be used to
produce electricity instead of using electricity produced by the govt. we can save
and utilize the natural resources for other purposes
. Vermi Compost formation:
There is minimum 50 kgs of solid food waste is daily happening in our
college .This can be used to make the compost and then after it can be used as
fertilizer. This fertilizer saves Urea cost and its more eco friendly

11. Innovative best practises for the college
• Digitalising the process : Most of the students are applying for leave, their
documents etc.. At the middle of course. They should provide Online request for
taking documents from concerned departments. It reduces usage of paper and
Tracking be easier.
• Inter disciplinary Choice based credit system: CBCS should be implemented .If it
happens , PGDMM students can pursue Marketing or Finance subjects along with
their core subjects. Similarly ,Other course students also pursue based on their
interest. It increases the skills of the student. Which enhances the placement
opportunity for the students globally. They will be more competitive in future.

12. • Combined grooming sessions for the students:
when the students join in the college grooming process be
taken by the respective Student activity committee. GD’s and PI should be conduct
to all the students combine manner. But not separately. It will improve their skills
more.
Establishment of incubation centre:
Govt is planning to establish incubation centre in each and
every university. If that facility available in our college there is more chance of
increasing the start ups . The entrepreneurs will e drastically increase
Object-oriented: Both the college authorities and students should know their
goals as well as goals of the college. Management should prepare the specific goals
for the enhancement of college and should prepare specific steps for the completion.

13. Lessons learned……!!!!!!
Learned bench marking and it’s phases
An organisation is ‘known’ by the best practises as it follows.
An Organisation excel only if it respond to change
Learned of benefits of best practise for enhancing the organisation
Got to know the best practises resident by the Toyota, Pizza hut, Indian army and ants
Tried to find out best possible harvest and best innovative practises to be implement in our college
Explored new ideas which may be implemented in our college