Omer Gartzman is a product manager at Wix, which produces an HTML5 website builder. He discusses Wix's transition from using Flash to building fully HTML5 sites. Some key points discussed include the capabilities and advantages of both Flash and HTML5, how Wix evaluated which technology to use by considering its target users and business goals, and the challenges of maintaining compatibility while continuously improving features. Wix now has over 1 million HTML5 websites and 1 million new users per month due to its focus on creating stunning website designs and supporting business success.
4. HTML5 - what is all it about?
HTML5 or Flash
Wix case study - From Flash to HTML5
Product Manager Challenges and Successes
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5. Very “techy”, “Old” Internet
www.w3c.org.il as geocities
Many buzzword since –
Javascript, Ajax, jQuery
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6. It has a logo!
It is a multimedia platform used to add
animation, video (Wikipedia)
Flash is leading in Graphic quality, Graphic
abilities.
Flash is leading in hardware integration
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7. It is not about <header> or <canvas>
What is it about?
◦ CSS3, animations, transitions
◦ Geolocation
◦ SVG / Canvas
◦ Responsive design
◦ Mobile ready
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8. It has a logo!
It is about Branding.
It doesn’t matter if the embedded video use Flash
or <video> tag.
HTML5 Customer perceived value
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9. We still see Flash around.
24 of the top 25 Facebook games are built
using Flash technology...
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10. Capabilities
Designers still use it
Compatibility - develop once
HTML- develop and test on every browser
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11. HTML5, CSS effects and filters
Cooperate with Apple, showing all they new
technology on iOS.
Adobe develop to future browsers!
Adobe CSS Filters http://www.adobe.com/devnet/html5/articles/css-shaders.html
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12. Do not look at technology –
look at your business!
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17. Cutting edge product aimed for Innovators?
Go for HTML5 !
Some editors do not work on IE at all…
moqups.com on IE9:
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18. Lets say I want to build a website for Buick..
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19. Buick buyers
by age
In 2011, 40% of all buyers were aged 55 years or older
http://blog.polk.com/blog/blog-posts-by-tom-libby/buick-goes-against-trend-and-attracts-younger-buyers
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21. No wonder, the home page is
www.buick.com/ flash.html
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22. Are you prepared to give up the Laggards?
Maybe you build an application for a Laggard
enterprise, who uses IE6? (21% in China... *)
* www.ie6countdown.com
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24. Flash:
◦ Shorter TTM
◦ product horizon closer
HTML5:
◦ might be harder
◦ lower compatible user base
◦ Promising future
When in doubt, I will choose HTML5
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26. check your target market browser distribution
add features in the future
take care of your base
IE9 is still here, and IE10 transition will take time
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27. Site vs. Native App dilemma
Mobile site serves other functions
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28. Dedicated mobile version
- large scale web application
- commercial site
- User interaction
Your site is your mobile site
- blog
- small scale website
- non-functional site
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29. Wix product
Wix editor output
Wix customers
Wix market
Business horizon - we build a platform!
Time to market - critical
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30. Started in 2006, first beta 2008
People love it
People pay for it
www.phxdanceacademy.com
www.projectmagicaustralia.com
www.undiscoveredhiphopradio.com
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34. Deliver on time Which layout to support?
Stunning websites How many colors?
Browser support How many font styles?
How many gallery types?
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43. Ok, I had a good starting point
Riding on the shoulders of flash giants
50 Templates
Continuous effort to improve
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44. Usability testing had no impact on the release
Actual develop in
Idea / Real
short
feature design content cycles
Feedback
A/B tests
Continuous Prioritization
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45. Product core capabilities
eCommerce
Wix App Market
More languages
More content
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46. Your product (mostly) isn't stand alone
Internal products
Billing
HTML5 Website
Builder
Marketing funnel Support
Company website Back office
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47. Millions of users
Millions of sites
Offer new capabilities while maintaining
backward compatibility
A/B test each new feature
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48. Know your users
Know your product
Don't be afraid to go to the offensive
Get defensive when needed
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49. Success = Business success
Success ≠ Superior technology
Success ≠ State of the art platform…
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50. More than 1 Million HTML5 websites
1 Million new users each month
Stunning websites
Big players starting to use Wix HTML5 sites
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51. Ok, ok, stunning websites, and what about the investors ?
Conversion
Churn
User Value
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מדדים להצלחת המצגתענייןחידושזווית ראיה חדשה על נושאים קיימים
Background - , MFC, Java Swing, 3D UI for mobile app, and a bit JSP/HTMLWix was known as a Flash website builderNow, Wix create the web, building HTML5 websites
What is HTML?www.w3c.org.il as old HTML
What is Flash?hardware integration - (webcam, communication (P2P sockets) )
It is about Branding. HTML is so 90s. HTML5 is “Superman” BrandThe HTML5 brand can have a value to the customerUsing local storage has no value to the customer, but using HTML5 has!
Play some Zinga games
every browser – sometimes even IE6
But, Adobe - where are they heading? they look to the future.They cooperate with Apple, showing all they new technology on iOS. They develop to future browsers!
Do a Product manager survey - to get to know the audience
Recommend “Mind the product” blogניהול מוצר - צומת בין עסקים, טכנולוגיה וחוויית משתמש (רמז - רק מנהל מוצר מגדיר את עצמו בדיאגרמה)Regarding HTML5 - as a product manager, I care not only about the technology, but also about UX, capabilities, and not how it is implemented. thus for me, HTML5 is a brand.
What is your product? a website – what type of website? Commercial site can be FlashShaker – Nice Israeli startup
What is the output of the editor?- some “old school” website builders are still Flash
This is the business sideExplain about the chart
Trying to market to the majority?Think hard….Are you prepared to miss IE users?
Let analyze a bitDon’t push me to the corner, it is just a quick exampleThis is a Wix template, By the way
Buick buyers by age.Buyers, not current users
Lets look at browser usageSo.... lets say that 50% of your customers uses IE (Who knows which version....)
All of you here are Innovators and Early Adopters, what about your users?Are you prepared to give up the Laggards with old browsers?
Time to market is critical for the product successIn the classic model, delay will lead to lower revenue level, the market is more dense, other products are more mature, and decline in the same point in timeAre you waiting for a feature? Do you believe it will raise your profits? Still declines in the same point in time
Flash might be shorter to ship - but the product horizon is closerHTML5 might be harder lower compatible user base – but the future is promising
Where are we on the chart?Short lived project, quick POC, V1 of your product – consider FlashBuilding a platform? Go for HTML5
When choosing HTML5, be careful with advanced capabilitiescheck your target market browser distributionBe prepare to add features in the future, but take care of your baseIE9 is still here, and IE10 transition will take time
Mobile doesn’t have to be a considerationMobile site has different design and purposeMobile site contains different information (how to find, contact details)Examples: Facebook - different capabilities on mobileZinga - Farmville express - Harvest your crops on the go
commercial site, for example. different kind of ad integrationUser interaction dictate separate mobile version, as in Farmville expressYour site is your mobile site -> this type of sites are built users website builders.
Wix product - an online editor, website builder.Wix editor output - a completely functional website Wix customers - SOHO, designers, long tail of diverse segments GENERIC productWix market - mass market, same browser distribution as general browsing. Working assumption IE9 support is a must, IE8 support for viewing the websitesBusiness horizon - very long, we build a platform!Time to market - critical
Some historyThis is what the users want!
Looking at the competition
Wix slogan - Create Your Stunning websiteNot create a websiteCreate YourCreate Stunning
disclaimer - almost anything we did on the HTML5 editor, could have been done using Flash
What will the users want? What do they need? Not who we should think the web should look like.
Site Stylesheet - -colors, fontsAnd much more
Content is the King
Wix App market - integrating 3rd party applicationsGreat opportunity
Off topic building application that might be integrated into website?Flash apps can also be integrated
After 6 months of development,On March 20thHTML editor launch
shoulders of flash giants – Marketing, Servers, CDNs, Operations, SupportWe have launch with just the minimumNo Undo, no eCommerce,
Getting real. Release. Then think.Usability - We still work on feed backs from usability sessions, Israel and SF
Product backlog = Core 5 year plan Wix App Market3rd Party appMore content - More relevant content = templates.
A/b test - A better feature with bugs loses to inferior feature.
Check your users, see how they use your product, understand what they miss.Today I hardly surprised by a feedback from users. I know my product weak spots, I know where it hurts, and I know sometimes you have to be on the offensive and leave some wounded users.MVP – THE Current buzzwordSometimes I am a detail freak, and you must know to roll out a 80% feature.
Pinterest – great product, work on IE8Other products – top innovative, but not enough relevant content
shoulders of flash giants – Marketing, Servers, CDNs, Operations, SupportConversion – up 25%Churn – Down 40%User Value – up 33%
shoulders of flash giants – Marketing, Servers, CDNs, Operations, SupportConversion – up 25%Churn – Down 40%User Value – up 33%