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11
The Premier Employee
Purchase Program
May2016
Presented By:
IAML Services, Inc.
450 Newport Center Drive,
Suite 390
Newport Beach, CA 92660
22
Agenda
The Employee Benefits and Experience
The Employer Benefits and Experience
Let Us Introduce Ourselves1
2
3
3
Who We Are
What We Do
We make it possible for employees to buy the products and services they
need and want through a simple payroll deduction plan. We also provide
financial wellness tools and resources that give them control of their financial
decisions.
How We Support Our Clients
Purchasing Power supports our clients by providing a no-cost and no-
liability benefit that impacts recruitment, engagement, and ultimately
retention and productivity to help lower your business costs.
4
A Proven Business Model
A+ BBB Rating
The employee purchase program of choice for Pep
Boys, Quicken Loans, Time Warner Cable and more.
95% Client Retention Rate
7.6 Million Employees Have Access
Award-Winning Customer Service
$1.3 Billion in Orders Taken
1.2 Million Orders Processed
25 Million Payroll Deductions
* As of 01.2015
5
Products
Popular Brand Names
Popular Brand Names
Popular Brand Names
Popular Brand Names
Popular Brand Names
6
Services
We’ve partnered with four leading online learning institutions to offer their education
programs at competitive prices.
Test Preparation Degree Programs Certifications Tutoring
Cruises
All-Inclusive
Resorts
Hotel
Packages
Destination
Packages
Our purpose is to provide a responsible way for people to access the products they need
and want. But we also provide them with tools that educate and empower them to take
control of their finances.
• Online self-help resources
• Financial education
• In development a new gamification platform
7
A Real Life Example
Meet Amber
She fits the profile of our typical customer
Amber needs to buy a new refrigerator. She’s low on cash, and her credit score is below prime.
What are her options?
8
Amber’s Options
Subprime/
In-Store
Credit Card
Payday
Loan
Rent-to-Own
Retirement
Savings/
Withdrawal
9
Amber’s Not Alone
Many employees share her frustrations:
of 401(k) savers
have an
outstanding loan
against their
account.
70M
do not qualify for
prime credit and
can’t turn to
friends and family
for help.
36%
do not have at
least $2,000 in
emergency
savings.
21%
10
How We Help
A manageable, convenient alternative
 Payroll Deduction
 Greater Financial Flexibility
 No Late Fees
 No Credit Checks
 No Hidden Costs
 No Interest
 Upfront Shipping
93% of our
customers say our
program reduces
their financial
stress.
11
How Does it Work
Responsible Spending
• Tenure and salary requirements
• Spending and order limits
Easy, Informed Shopping
• Upfront pricing
• No hidden fees
Return Policy
• Allows for most products to be returned within 30 days
• Modified return policies on larger items, like furniture and televisions
12
Employer Benefits
Engagement Retention
Productivity Recruitment
Keep Costs Down
13
260+ Clients7.6 Million Employees
What our customers say about our program:
Our Proven Results
14
We Make It Simple
Streamlined
Implementation
Ease of
Administration
File Transfer
Flow
• Typically 2-4 hours a month
• 8-10 hours of your time over a 4-6 week period
• Involves your Payroll, HR & IT departments
15
We Make It Simple
Employee Communications
• Created and delivered by us
• No cost to you
• Mailers, flyers, onsite events, and emails
Main Promotional Campaigns
• Spring: March 15 – April 15
• Back to School: July 15 – August 15
• Holiday: November 1 – December 15
Full Program Support
• Designated Account Manager and Client
Services Manager
• Performance reports
• Updates on new products and services
• Minimizes your administrative burden
Benefit Fairs
Emails
Flyers Mailers
16
Program Optimization
0.1%
1.5%
2.4%
4.0%
Nothing Mail & Email
Only
Mail + Email
AND Benefit
Fair OR Train
the Trainer
All
TouchPoints*
Penetration Rates (First 30 Days)
by Launch Touch Points
Penetration rates improve as we add more touch points at the client launch.
More communication channels Higher program utilization
17
Thank You! For More Information:
IAML Services, Inc.
949­760­1700
www.iaml.com
450 Newport Center Drive, Suite 390
Newport Beach, CA 92660
Newport Beach, CA 92660

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Purchasing Power Presentation

  • 1. 11 The Premier Employee Purchase Program May2016 Presented By: IAML Services, Inc. 450 Newport Center Drive, Suite 390 Newport Beach, CA 92660
  • 2. 22 Agenda The Employee Benefits and Experience The Employer Benefits and Experience Let Us Introduce Ourselves1 2 3
  • 3. 3 Who We Are What We Do We make it possible for employees to buy the products and services they need and want through a simple payroll deduction plan. We also provide financial wellness tools and resources that give them control of their financial decisions. How We Support Our Clients Purchasing Power supports our clients by providing a no-cost and no- liability benefit that impacts recruitment, engagement, and ultimately retention and productivity to help lower your business costs.
  • 4. 4 A Proven Business Model A+ BBB Rating The employee purchase program of choice for Pep Boys, Quicken Loans, Time Warner Cable and more. 95% Client Retention Rate 7.6 Million Employees Have Access Award-Winning Customer Service $1.3 Billion in Orders Taken 1.2 Million Orders Processed 25 Million Payroll Deductions * As of 01.2015
  • 5. 5 Products Popular Brand Names Popular Brand Names Popular Brand Names Popular Brand Names Popular Brand Names
  • 6. 6 Services We’ve partnered with four leading online learning institutions to offer their education programs at competitive prices. Test Preparation Degree Programs Certifications Tutoring Cruises All-Inclusive Resorts Hotel Packages Destination Packages Our purpose is to provide a responsible way for people to access the products they need and want. But we also provide them with tools that educate and empower them to take control of their finances. • Online self-help resources • Financial education • In development a new gamification platform
  • 7. 7 A Real Life Example Meet Amber She fits the profile of our typical customer Amber needs to buy a new refrigerator. She’s low on cash, and her credit score is below prime. What are her options?
  • 9. 9 Amber’s Not Alone Many employees share her frustrations: of 401(k) savers have an outstanding loan against their account. 70M do not qualify for prime credit and can’t turn to friends and family for help. 36% do not have at least $2,000 in emergency savings. 21%
  • 10. 10 How We Help A manageable, convenient alternative  Payroll Deduction  Greater Financial Flexibility  No Late Fees  No Credit Checks  No Hidden Costs  No Interest  Upfront Shipping 93% of our customers say our program reduces their financial stress.
  • 11. 11 How Does it Work Responsible Spending • Tenure and salary requirements • Spending and order limits Easy, Informed Shopping • Upfront pricing • No hidden fees Return Policy • Allows for most products to be returned within 30 days • Modified return policies on larger items, like furniture and televisions
  • 13. 13 260+ Clients7.6 Million Employees What our customers say about our program: Our Proven Results
  • 14. 14 We Make It Simple Streamlined Implementation Ease of Administration File Transfer Flow • Typically 2-4 hours a month • 8-10 hours of your time over a 4-6 week period • Involves your Payroll, HR & IT departments
  • 15. 15 We Make It Simple Employee Communications • Created and delivered by us • No cost to you • Mailers, flyers, onsite events, and emails Main Promotional Campaigns • Spring: March 15 – April 15 • Back to School: July 15 – August 15 • Holiday: November 1 – December 15 Full Program Support • Designated Account Manager and Client Services Manager • Performance reports • Updates on new products and services • Minimizes your administrative burden Benefit Fairs Emails Flyers Mailers
  • 16. 16 Program Optimization 0.1% 1.5% 2.4% 4.0% Nothing Mail & Email Only Mail + Email AND Benefit Fair OR Train the Trainer All TouchPoints* Penetration Rates (First 30 Days) by Launch Touch Points Penetration rates improve as we add more touch points at the client launch. More communication channels Higher program utilization
  • 17. 17 Thank You! For More Information: IAML Services, Inc. 949­760­1700 www.iaml.com 450 Newport Center Drive, Suite 390 Newport Beach, CA 92660 Newport Beach, CA 92660