Talkdesk Webinar Series: Drive Growth by Reducing Customer Effort TalkdeskInc
https://www.talkdesk.com/resources/webinars/
Today’s customers are smarter, pickier and more demanding of customer service. After a poor service experience, 71% of customers end their relationship with you, and 61% go to a competitor. Ouch!
In this webinar we covered:
- How customer service impacts your bottom line.
- Why you should care about customer effort.
- Three steps to target and reduce effort from your customer's experience.
CNBS is an SAP solutions provider focusing on real-time integration with E-Commerce, payment portals, and mobility solutions. We help mid-sized enterprise companies increase efficiencies and lower operational cost by making SAP data more accessible and easy to use.
CNBS was founded in 2009 and has a global team of SAP consultants, project managers, and developers. Among our customers are many Fortune 500 companies. We pride ourselves on our amazing customer satisfaction track record and the expertise of our staff.
Beeinfotech is a professional web design and development company located in Coimbatore, We are expert in services like web development, web design and web design solutions.
Implementing Live Chat in Your Contact CenterLarisa Thomas
Are you thinking about implementing Live Chat in your contact center? There are some things you should consider before rushing in - things that will help you decide if Live Chat is really the right solution for your organization.
Talkdesk Webinar Series: Drive Growth by Reducing Customer Effort TalkdeskInc
https://www.talkdesk.com/resources/webinars/
Today’s customers are smarter, pickier and more demanding of customer service. After a poor service experience, 71% of customers end their relationship with you, and 61% go to a competitor. Ouch!
In this webinar we covered:
- How customer service impacts your bottom line.
- Why you should care about customer effort.
- Three steps to target and reduce effort from your customer's experience.
CNBS is an SAP solutions provider focusing on real-time integration with E-Commerce, payment portals, and mobility solutions. We help mid-sized enterprise companies increase efficiencies and lower operational cost by making SAP data more accessible and easy to use.
CNBS was founded in 2009 and has a global team of SAP consultants, project managers, and developers. Among our customers are many Fortune 500 companies. We pride ourselves on our amazing customer satisfaction track record and the expertise of our staff.
Beeinfotech is a professional web design and development company located in Coimbatore, We are expert in services like web development, web design and web design solutions.
Implementing Live Chat in Your Contact CenterLarisa Thomas
Are you thinking about implementing Live Chat in your contact center? There are some things you should consider before rushing in - things that will help you decide if Live Chat is really the right solution for your organization.
What is the secret to achieving customer delight? What are the factors that contribute to customer delight? How are successful companies managing to delight their customers? Learn what it takes to master the art of customer delight through these 8 steps.
Starting e commerce business-here are 10 questions to ask yourselfEcreations india
Considering starting e-commerce business but not finding any developers! No problems there are many online vendors who can help you. But e commerce web Development Company is your best shot. Now is the time to ask 10 questions and get their answer to grow your business exponentially.
The Road Ahead: Pep Boys' In-Store InnovationDigiday
Pep Boys is a heritage brand that customers feel really good about. But as today's perpetually connected consumers become more challenging to reach, Pep Boys set out to be at the forefront of innovation (rather than falling behind the times). In store innovation (digital lounge), revolutionized traditional marketing tactics (direct mail) and a connected digital marketing program are fueling their drive to connect with today's perpetually connected consumers now and on the road ahead.
The Client Engagement Secret to Change your FINANCIAL ADVICE practice Forever!Harvey James
Discover the secret that you need to know so that your Australian Financial Advice practice can THRIVE from 2016 onwards by really engaging your Clients and delivering tangible value
MY SOFT IT is leading Web design company in Dhaka. We provide Website Design, Web Development, Ecommerce website, Software Development, Digital Marketing, Graphics and Brand identity design and Custom CMS, Search Engine Optimization, PPC, Mobile Apps Development in Bangladesh. We understand web design and software development completely. We have an authentic professional and highly skilled, experienced new technology who from the imagination of our client requirement.
Management in businesses and organizations is the function that coordinates the efforts of people to accomplish goals and objectives by using available resources efficiently and effectively.
Management includes planning, organizing, staffing, leading or directing, and controlling an organization to accomplish the goal or target. Resourcing encompasses the deployment and manipulation of human resources, financial resources, technological resources, and natural resources. Management is also an academic discipline, a social science whose objective is to study social organization.
From Customer Success Summit 2017 - Dan Davidge, VP Marketing and Customer Success at AnswerDash, discusses "Helping Your Customers Help Themselves".
Learn more about Customer Success Summit: http://customersuccesssummit.com
Totango is the leading enterprise- grade customer success platform that helps recurring revenue businesses proactively impact business outcomes with customer success. With solutions to empower Customer Success Teams or entire companies, Totango enables everyone to participate in customer success.
Learn more at www.totango.com.
Tips for eCommerce Web Design & Functionalities that will Drive SalesPixel Crayons
Read the full blog here: https://bit.ly/3hFP4ns
Connect with us through:
Contact us : https://bit.ly/2Ew2GDx
Facebook : https://www.facebook.com/PixelCrayons
Twitter : https://twitter.com/pixelcrayons
LinkedIn : https://www.linkedin.com/company/pixe...
Instagram : https://www.instagram.com/pixelcrayons/
Pinterest : https://in.pinterest.com/pixelcrayons/
Drupal e commerce solution ,Drupal e-commerce solution development company in...NS Web Technology
Drupal Ecommerce Solution from NS Web integrates loaded multiple functionality platform of Drupal (shopping cart, discussion forum, blog etc..) to scale your business with high-end flexible digital experience.
With suiting Drupal structure & guidelines NS Web Bangalore Drupal Ecommerce development team helps you customize Drupal Ecommerce features, plugins, widgets and other functionalities to your business need.
http://www.nsweb.in/drupal-e-commerce-solution.html
What is the secret to achieving customer delight? What are the factors that contribute to customer delight? How are successful companies managing to delight their customers? Learn what it takes to master the art of customer delight through these 8 steps.
Starting e commerce business-here are 10 questions to ask yourselfEcreations india
Considering starting e-commerce business but not finding any developers! No problems there are many online vendors who can help you. But e commerce web Development Company is your best shot. Now is the time to ask 10 questions and get their answer to grow your business exponentially.
The Road Ahead: Pep Boys' In-Store InnovationDigiday
Pep Boys is a heritage brand that customers feel really good about. But as today's perpetually connected consumers become more challenging to reach, Pep Boys set out to be at the forefront of innovation (rather than falling behind the times). In store innovation (digital lounge), revolutionized traditional marketing tactics (direct mail) and a connected digital marketing program are fueling their drive to connect with today's perpetually connected consumers now and on the road ahead.
The Client Engagement Secret to Change your FINANCIAL ADVICE practice Forever!Harvey James
Discover the secret that you need to know so that your Australian Financial Advice practice can THRIVE from 2016 onwards by really engaging your Clients and delivering tangible value
MY SOFT IT is leading Web design company in Dhaka. We provide Website Design, Web Development, Ecommerce website, Software Development, Digital Marketing, Graphics and Brand identity design and Custom CMS, Search Engine Optimization, PPC, Mobile Apps Development in Bangladesh. We understand web design and software development completely. We have an authentic professional and highly skilled, experienced new technology who from the imagination of our client requirement.
Management in businesses and organizations is the function that coordinates the efforts of people to accomplish goals and objectives by using available resources efficiently and effectively.
Management includes planning, organizing, staffing, leading or directing, and controlling an organization to accomplish the goal or target. Resourcing encompasses the deployment and manipulation of human resources, financial resources, technological resources, and natural resources. Management is also an academic discipline, a social science whose objective is to study social organization.
From Customer Success Summit 2017 - Dan Davidge, VP Marketing and Customer Success at AnswerDash, discusses "Helping Your Customers Help Themselves".
Learn more about Customer Success Summit: http://customersuccesssummit.com
Totango is the leading enterprise- grade customer success platform that helps recurring revenue businesses proactively impact business outcomes with customer success. With solutions to empower Customer Success Teams or entire companies, Totango enables everyone to participate in customer success.
Learn more at www.totango.com.
Tips for eCommerce Web Design & Functionalities that will Drive SalesPixel Crayons
Read the full blog here: https://bit.ly/3hFP4ns
Connect with us through:
Contact us : https://bit.ly/2Ew2GDx
Facebook : https://www.facebook.com/PixelCrayons
Twitter : https://twitter.com/pixelcrayons
LinkedIn : https://www.linkedin.com/company/pixe...
Instagram : https://www.instagram.com/pixelcrayons/
Pinterest : https://in.pinterest.com/pixelcrayons/
Drupal e commerce solution ,Drupal e-commerce solution development company in...NS Web Technology
Drupal Ecommerce Solution from NS Web integrates loaded multiple functionality platform of Drupal (shopping cart, discussion forum, blog etc..) to scale your business with high-end flexible digital experience.
With suiting Drupal structure & guidelines NS Web Bangalore Drupal Ecommerce development team helps you customize Drupal Ecommerce features, plugins, widgets and other functionalities to your business need.
http://www.nsweb.in/drupal-e-commerce-solution.html
Variable neighborhood Prediction of temporal collective profiles by Keun-Woo ...EuroIoTa
Temporal collective profiles generated by mobile network users can be used to predict network usage, which in turn can be used to improve the performance of the network to meet user demands. This presentation will talk about a prediction method of temporal collective profiles which is suitable for online network management. Using weighted graph representation, the target sample is observed during a given period to determine a set of neighboring profiles that are considered to behave similarly enough. The prediction of the target profile is based on the weighted average of its neighbors, where the optimal number of neighbors are selected through a form of variable neighborhood search. This method is applied to two datasets, one provided by a mobile network service provider and the other from a Wi-Fi service provider. The proposed prediction method can conveniently characterize user behavior via graph representation, while outperforming existing prediction methods. Also, unlike existing methods that utilize categorization, it has a low computational complexity, which makes it suitable for online network analysis.
Počítačové sítě I, lekce 7: Přístupové metodyJiří Peterka
Verze 4.0 mé kurzovní přednášky na MFF UK Praha (kód předmětu NSWI090), připravená pro zimní semestr školního roku 2014/2015. Zdroj s možností tisku na http://www.earchiv.cz/l226/index.php3
Hybrid neural networks for time series learning by Tian Guo, EPFL, SwitzerlandEuroIoTa
Time series is prevalent in the IoT environment and used for monitoring the evolving behavior of involved entities or objects over time. Analyzing and mining such time series data serve for revealing insightful long-term and instantaneous information behind the data, e.g., trend, event, correlation and causality and so on.
Inspired by the recent successes of neural networks, in this talk we present a novel end-to-end hybrid neural network for learning the local and global contextual features of time series. In particular, we explore the idea of hybrid neural networks in a specific time series learning problem, namely learning the local trend of time series. Local trends of time series characterize the intermediate upward and downward patterns of time series. Learning and forecasting the local trend in time series data play an important role in many real applications, ranging from investing in the stock market, resource allocation in data centers and load schedule in the smart grid. We propose TreNet, a hybrid neural network which leverages convolutional neural networks (CNNs) to extract salient features from local raw data of time series and a long-short term memory recurrent neural network (LSTM) to capture such dependency of local trends. Preliminary experimental results on real datasets demonstrate the superiority of TreNet over conventional CNN, LSTM, HMM method and various kernel based baselines.
Internal Communication Ideas - 10 Simple Secrets to Totally Rock Your Interna...Axero Solutions
A good internal communication strategy makes good business sense.
If your employees are communicating effectively, you’ll have a highly-committed and well-performing workforce. Effective communication also creates a can-do culture and leads to a learning organization.
If you want to totally rock how your management team and employees communicate, here are 10 internal communication ideas to get you started.
We’ve come up with a list of common business communication questions and how their solutions will fit into your internal communication strategy.
This is the final opportunity execution report for the online grocery store start up idea from team pune. link for high fidelity is also in the report.
Brisbane Shopify Meetup - 31st January 2018Reload Media
Slides from the Brisbane Shopify Meetup in January 2018. Featuring Belinda Sharpin (Honey Birdette), Steven Visic (Smart Send) and Joshua Bitossi (Shopify Plus).
Selling SaaS or Whitelabel gifting app and portal suitable for large retailers who want to implement gifting to drive traffic to stores or in customer support. Also suitable for launch in for example India where several companies have asked us to launch. Ready to integrate with gifting code/redeem partners in 150 countries.
Customer Loyalty Program - Small BusinessesJoval Gan
Advocado is a cloud base Customer Loyalty Program that focus on helping small businesses to increase customer loyalty, cashflow and sales revenue immediately. Advocado also allow our merchants to collect data so that they can conduct CRM on their customers.
The Power of Commission Payment Choice - Fragmob Technology ConferenceHyperwallet
The direct selling industry is about to hit a critical moment in its evolution. Because, like it or not, the world of independent employment is changing rapidly. New economy companies, like Uber, Lyft, TaskRabbit, and Upwork, are challenging direct sellers for their human resources, attracting young, eager, independent workers in record numbers. Thankfully, advances in technology and improvements to commission payments platforms are making it easier for direct selling companies to adapt and provide their workforce with cutting-edge field tools.
Here goes a innovative platform that aims to enable a new way of retail to happen. We believe in Green Commerce as the future.
Have a look at our corporate presentation and do not hesitate to get in touch with us.
Hawken School, Cleveland, Ohio. High School seniors utilize Steve Blank's Lean Launch Pad and Alex Osterwalder's Business Model Generation to turn their ideas into ventures, which they pitch Shark Tank-style to local accelerators and serial investors. 131126
How To Get More Customers With Direct Debit BillingMeera Krishnan
Are you looking for solutions to increase your business cash flow? Or perhaps you are looking to create flexible payment plans to cater to your business needs?
Building Sustainable Internet Retail Enterprise - Keynote Session by Sandeep ...iamwire
Keynote Session by Sandeep Agarwal at Internet Retail Expo 2013: 4th Edition of India's Largest Internet Retail Show.
Official Event Website: http://www.internetretailexpo.com
Top mailing list providers in the USA.pptxJeremyPeirce1
Discover the top mailing list providers in the USA, offering targeted lists, segmentation, and analytics to optimize your marketing campaigns and drive engagement.
In the Adani-Hindenburg case, what is SEBI investigating.pptxAdani case
Adani SEBI investigation revealed that the latter had sought information from five foreign jurisdictions concerning the holdings of the firm’s foreign portfolio investors (FPIs) in relation to the alleged violations of the MPS Regulations. Nevertheless, the economic interest of the twelve FPIs based in tax haven jurisdictions still needs to be determined. The Adani Group firms classed these FPIs as public shareholders. According to Hindenburg, FPIs were used to get around regulatory standards.
Digital Transformation and IT Strategy Toolkit and TemplatesAurelien Domont, MBA
This Digital Transformation and IT Strategy Toolkit was created by ex-McKinsey, Deloitte and BCG Management Consultants, after more than 5,000 hours of work. It is considered the world's best & most comprehensive Digital Transformation and IT Strategy Toolkit. It includes all the Frameworks, Best Practices & Templates required to successfully undertake the Digital Transformation of your organization and define a robust IT Strategy.
Editable Toolkit to help you reuse our content: 700 Powerpoint slides | 35 Excel sheets | 84 minutes of Video training
This PowerPoint presentation is only a small preview of our Toolkits. For more details, visit www.domontconsulting.com
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Understanding User Needs and Satisfying ThemAggregage
https://www.productmanagementtoday.com/frs/26903918/understanding-user-needs-and-satisfying-them
We know we want to create products which our customers find to be valuable. Whether we label it as customer-centric or product-led depends on how long we've been doing product management. There are three challenges we face when doing this. The obvious challenge is figuring out what our users need; the non-obvious challenges are in creating a shared understanding of those needs and in sensing if what we're doing is meeting those needs.
In this webinar, we won't focus on the research methods for discovering user-needs. We will focus on synthesis of the needs we discover, communication and alignment tools, and how we operationalize addressing those needs.
Industry expert Scott Sehlhorst will:
• Introduce a taxonomy for user goals with real world examples
• Present the Onion Diagram, a tool for contextualizing task-level goals
• Illustrate how customer journey maps capture activity-level and task-level goals
• Demonstrate the best approach to selection and prioritization of user-goals to address
• Highlight the crucial benchmarks, observable changes, in ensuring fulfillment of customer needs
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
2. Maya, Peter, and Hasan always miss their online orders.
62%have missed multiple to all packages delivered to their homes.
Regular delivery hours 9am - 5pm.
Customer
Problem
3. 50%abandon purchases due to inadequate delivery options.
76% want to receive their product at a time they choose.
50%of customer service calls are “where’s my package”.
Retailer
Problem
5. API based scheduled evening delivery service.
Integrated into e-commerce websites.
Solution
6. How it
works
If the customer’s shipping address is within our
serviceable area, they will have the option of selecting
Parscit as their delivery method.
10. Team
Maya Botti
Co-Founder
Certificate in Law
&
Engineering Student
Peter Psyharis
Co-Founder
Accounting Student
Hasan Ahmed
Co-Founder
Software Engineering
Student
11. Looking For
Mentorship
In the fields of
ecommerce, delivery,
and logistics.
Angel Funding
Help us grow our
service!
Introductions within
the ecommerce
industry
Retailers who would
be interested in a
partnership.
Point 1: What are the online orders you are missing?
Only 23% of retailers offer this option.
http://parcelindustry.com/article-4533-temando-survey-says-us-retailers-do-not-fully-meet-consumers’-shipping-demands.html
E-commerce retailers: Canadian startups
Customers shop online and choose parscit as their shipping option at checkout
Customers can select a two hour time frame to receive their package
Retailer processes delivery and sends it to Parscit
Upon receipt we notify the customer that we have their package and verify if the time they selected for delivery is still good
We hand delivery every package when customers are actually home to receive them.
Retailers either absorb the cost or offer it as a premium to their customers. 5$ mention!!
Customers shop online and choose parscit as their shipping option at checkout
Customers can select a two hour time frame to receive their package
Retailer processes delivery and sends it to Parscit
Upon receipt we notify the customer that we have their package and verify if the time they selected for delivery is still good
We hand delivery every package when customers are actually home to receive them.
Retailers either absorb the cost or offer it as a premium to their customers. 5$ mention!!
Why choose parscit
MAKE PHASES instead for plan of action
Analytics: What time of day people prefer deliveries, repeat customers, what people are buying that are high demand and urgent.
Keeping some items in stock at our warehouse for specific companies so that we can offer same day deliveries of key items.
Change timline: get clients, cold calls, api ready, launch in the New Year.
Dashboard application, app for drivers.