SlideShare a Scribd company logo
Sales Effectiveness
for Retail Employees
A SUCCESS STORY FOR PUMA BY PLAYDAY
What?
• Puma launches
Arsenal co-branded
merchandise
Why?
• Puma needs to train
their retail
employees on their
new products
Where? • All retail stores
across Puma India
The Context
Problems Faced by Puma
Lack of Product
Knowledge among
Salesforce
Geographically
Spread teams
Leadership Requirement to
Go-to-Market in 3 weeks
Offline Training –
Very Expensive
Proposition
Playday to the rescue!
So, What is Playday?
Player
Journey &
Game
Mechanics
(PBL+)
SAAS – Any
Device
Compatible :
PC/Tab/Mob
Assessment
& Analytics
3F
Framework-
Feedback,
Friends & Fun
Playday – The Sales Enablement Product
The Implementation
Playday
deployed
for :-
400+ Retail
Employees
Across 20
Cities –
Pan India
In just 7
days!
 Sample Screenshots
 Post Training Analysis
Completion %
Completed Incomplete
81 %
81 % Users completed the entire training module!
Learning Outcome
Post Training Assessment - 82% users accomplished the
benchmark set by Puma
82%
The Final Result
Effective Salesforce Increase in Sales!
And wait….
The Puma employees loved Playday..!
Contact Us
+91-80-39276000 info@quizworks.in www.goplayday.com

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Puma – Case Study on Product Knowledge