• Website Review
• By: Chris Middings
Chris Middings
Marketing
Indri.co
What We’ll Cover
 Getting traffic to the site
 User experience
What’s Usually Covered
What We’ll Cover
Google Wants Two Things
 One answer, Instantly
 “When you use Google, do you get more than one answer?
Of course you do…Well, that’s a bug. We should be able
to give you the right answer just once. We should know
what you meant. You should look for information. We should
get it exactly right.”
 “I flip through my favorite papers and magazines, the images
as crisp as in print, without a maddening wait for each
page to load.”
- Eric Schmidt, Alphabet Chairman
One Answer, Instantly
 Amazon is headed the same way
From mid-December
to mid-March, orders
placed via the Dash
Button rose 75%
More Mobile Users
More Mobile Time Spent
Less Desktop Time Spent
Getting traffic to the site
 The “year of mobile” is now in the
past
 More users
 More time spent
 Desktop peaked, now declining
They won’t have a desktop
connection
(NTIA)
They won’t even have a desktop
Intel to cut 12,000 jobs as it confronts
decline in desktop computers
 Transforming from PCs to powering the cloud and billions of
smart, connected computing devices
They won’t even have a desktop
Getting traffic to the site
Getting traffic to the site
Mobile Search = Google
http://www.rimmkaufman.com/blog/google-dominance-grows-mobile-search/
Getting traffic to the site
 Remember Mobilegeddon?
April 21, 2015
Getting traffic to the site
Getting traffic to the site
 Mobilegeddon’s Impact
Getting traffic to the site
 x
55% loss in mobile traffic
Getting traffic to the site
 “But I don’t have any mobile traffic”
Self-fulfilling prophecy
Getting traffic to the site
 Now, Accelerated Mobile Pages
 “We want webpages with rich content like video, animations
and graphics to work alongside smart ads, and to load
instantaneously. We also want the same code to work
across multiple platforms and devices so that content
can appear everywhere in an instant—no matter what
type of phone, tablet or mobile device you’re using.”
- https://googleblog.blogspot.com/2015/10/introducing-
accelerated-mobile-pages.html
Getting traffic to the site
AMP pages:
 Load near instantaneously
 Use about 10 times less data
 Have attracted top-tier publishers like The New York
Times, Washington Post, and The Guardian
 “For the publishers who have adopted AMP, they now
have the opportunity to enjoy prime mobile real estate
compared to non-AMP sites.”
- http://adage.com/article/digital/amp-articles-enjoy-prime-
real-estate-google-news/303643/
Getting traffic to the site
Getting traffic to the site
Someone in your company needs
to be in charge of site speed
By Page
Google indexes pages, not
websites
User Experience
 Useful Free Tools
Mobile-Friendly Test
 https://www.google.com/webmasters/tools/mobile-friendly/
PageSpeed Insights
 https://developers.google.com/speed/pagespeed/insights/
Website Grader
 https://website.grader.com/
User Experience: Mobile
 x
User Experience: Mobile
 x
User Experience: Mobile
 x
User Experience: Mobile
 x
User Experience: Mobile
 x
User Experience: Mobile
User Experience: Mobile
User Experience: Mobile
User Experience: SEO
 Why is SEO important?
Title Tags are headlines
Meta Descriptions are body copy
URLs are Calls-to-Action
The best meta descriptions also
contain calls-to-action
User Experience: SEO
 Best Calls-to-Action
 http://info.rocketfuel.com/Programmatic-Creative-Guide.html
User Experience: SEO
 The Title Tag and Meta Description
on your home page is likely the
most read text in your entire
organization
User Experience: SEO
 Title Tag could be better utilized
 Never use your company name in Title Tags
 Users not searching for “home”
 Meta Description is too long
 155 characters maximum
User Experience: SEO
 Right click on the page
 View page source
 Or use Ctrl-U
User Experience: SEO
 Search for <title>
 Search for “description”
User Experience: SEO
 Same meta description as home
page
User Experience
 “It is better to have unique meta
descriptions or no meta
descriptions at all, then to show
duplicate meta descriptions across
pages.”
 Matt Cutts, Google’s head of search spam
(paraphrase)
User Experience: SEO
Watches & Jewelry Search Insights: Share of Traffic to Brand Sites by
Source, January-March 2016, N=66 Brands
-www.l2inc.com/research/watches-and-jewelry-search-insights-2016
User Experience: PPC
Watches & Jewelry Search Insights: Share of Brands Participating in
Given Paid Search Strategy by Category, March 2016
-www.l2inc.com/research/watches-and-jewelry-search-insights-2016
User Experience: PPC
User Experience: SEO
 Title Tag could be better utilized
 Never use your company name in Title Tags
 Meta Description is too long
 155 characters maximum
User Experience: SEO
 Otherwise, Great Meta Descriptions
 Submerge into silken velvets, rich leathers and lavish
brocades with our Victorian reproduction sofas. Enjoy the
elegant details, including hand carved wood and plump
pillows.
 Antique reproduction Victorian tables. Coffee and side tables,
including wickers tables and wood tables.
 Shop Decoratives & Accent at Victorian Trading Co. Unique,
one-of-a-kind treasures and romantic, vintage-inspired items
sure to enchant!
 Shop Dinnerware at Victorian Trading Co. Unique, one-of-a-
kind treasures and romantic, vintage-inspired items sure to
enchant!
 Our museum-quality Victorian Stationery features lovely
imagery rescued from private estates and galleries.
Beautifully packaged and includes envelopes.
User Experience: SEO
 But They Need More Keywords
 Submerge into silken velvets, rich leathers and lavish
brocades with our Victorian reproduction sofas. Enjoy the
elegant details, including hand carved wood and plump
pillows.
 Antique reproduction Victorian tables. Coffee and side tables,
including wickers tables and wood tables.
 Shop Decoratives & Accent at Victorian Trading Co. Unique,
one-of-a-kind treasures and romantic, vintage-inspired items
sure to enchant!
 Shop Dinnerware at Victorian Trading Co. Unique, one-of-a-
kind treasures and romantic, vintage-inspired items sure to
enchant!
 Our museum-quality Victorian Stationery features lovely
imagery rescued from private estates and galleries.
Beautifully packaged and includes envelopes.
User Experience
URLs need to spell out what the
product is:
User Experience
 Zero Sum Game
 In game theory and economic theory, a zero-sum
game is a mathematical representation of a
situation in which each participant's gain (or loss)
of utility is exactly balanced by the losses (or
gains) of the utility of the other participant(s).
 If the total gains of the participants are added up
and the total losses are subtracted, they will sum
to zero.
User Experience
 Zero Sum Game
 Only one company gets the order
 If you get it, your competition doesn’t
 And vice versa
User Experience: SEO
 spyfu.com/seo/competitors/domain
User Experience: SEO
 Keyword Overlap
128 common keywords
User Experience: SEO
 spyfu.com/seo/competitors/domain
User Experience
Someone in your company needs
to be in charge of keywords
By Page
Google indexes pages, not
websites
Site Indexing
This looks OK, but…
Site Indexing
Something is wrong here:
Site Indexing
Something is wrong here:
Site Indexing
Something is wrong here:
Site Indexing
This looks OK, but…
Site Indexing
Something is wrong here:
Site Indexing
Disallow indexing on
development and wholesale sites
http://www.robotstxt.org
Site Indexing
Someone in your company needs
to be in charge of site indexing
User Experience
 Logo prominent, upper left
 Basket prominent, upper right
 Links to most popular product categories
 Clear search field at the top
 Display free shipping (if you offer it)
User Experience
 Include trust symbols, especially in
checkout
 Have the email signup form on every
page
 Links to return and exchange policies
 Breadcrumb navigation
User Experience
 Include calls to action
 Customer reviews/ratings for each product
 Related product links to upsell
User Experience
 Provide product images with zoom
 With ability to scroll through all images with left/right arrows,
rather than closing one image & opening another
 Multiple product images and angles
 Always helpful to show on/by a person for size comparison
 Item information and specs
 Always edit text provided by manufacturers
 A field to change purchase quantities
 That defaults to 1
 An add-to-cart button on each product page
 Also nice to have on category page
 Pricing information with sales or quantity
discounts
User Experience
 Videos
 Globally, consumer internet video traffic will be 80 percent of
all consumer Internet traffic in 2019, up from 64 percent in
2014 (Cisco)
 Live chat
 Items by popularity/best sellers
 Easiest way to find out “what’s this site about?”
 Social share buttons for each product
 Highlight Exclusives
 Minimize clutter
User Experience
Reduce navigation once they are
in the cart
User Experience
Automatically sign them up for
emails when they order
User Experience
Best A/B Tests to Run
 Short vs. Long Headlines
 Short-Form Copy vs. Long-Form Copy
 Bullets vs. normal text
 Pricing: $49 vs. $50 vs. $49.99
 Serif vs. Sans Serif
 Colors, including background images and patterns
 Font Size
 Typefaces
 Calls to Action
 Position
 Color
 Text
 Video vs. Text
 Contact Form Fields
 Number of Steps in Your Checkout Process
• Website Review
• By: Chris Middings

Pub web review 5-11-16 chris middings

  • 1.
    • Website Review •By: Chris Middings
  • 2.
  • 3.
    What We’ll Cover Getting traffic to the site  User experience
  • 4.
  • 5.
  • 6.
    Google Wants TwoThings  One answer, Instantly  “When you use Google, do you get more than one answer? Of course you do…Well, that’s a bug. We should be able to give you the right answer just once. We should know what you meant. You should look for information. We should get it exactly right.”  “I flip through my favorite papers and magazines, the images as crisp as in print, without a maddening wait for each page to load.” - Eric Schmidt, Alphabet Chairman
  • 7.
    One Answer, Instantly Amazon is headed the same way From mid-December to mid-March, orders placed via the Dash Button rose 75%
  • 8.
  • 9.
  • 10.
  • 11.
    Getting traffic tothe site  The “year of mobile” is now in the past  More users  More time spent  Desktop peaked, now declining
  • 12.
    They won’t havea desktop connection (NTIA)
  • 13.
    They won’t evenhave a desktop Intel to cut 12,000 jobs as it confronts decline in desktop computers  Transforming from PCs to powering the cloud and billions of smart, connected computing devices
  • 14.
    They won’t evenhave a desktop
  • 15.
  • 16.
  • 17.
    Mobile Search =Google http://www.rimmkaufman.com/blog/google-dominance-grows-mobile-search/
  • 18.
    Getting traffic tothe site  Remember Mobilegeddon? April 21, 2015
  • 19.
  • 20.
    Getting traffic tothe site  Mobilegeddon’s Impact
  • 21.
    Getting traffic tothe site  x 55% loss in mobile traffic
  • 22.
    Getting traffic tothe site  “But I don’t have any mobile traffic” Self-fulfilling prophecy
  • 23.
    Getting traffic tothe site  Now, Accelerated Mobile Pages  “We want webpages with rich content like video, animations and graphics to work alongside smart ads, and to load instantaneously. We also want the same code to work across multiple platforms and devices so that content can appear everywhere in an instant—no matter what type of phone, tablet or mobile device you’re using.” - https://googleblog.blogspot.com/2015/10/introducing- accelerated-mobile-pages.html
  • 24.
    Getting traffic tothe site AMP pages:  Load near instantaneously  Use about 10 times less data  Have attracted top-tier publishers like The New York Times, Washington Post, and The Guardian  “For the publishers who have adopted AMP, they now have the opportunity to enjoy prime mobile real estate compared to non-AMP sites.” - http://adage.com/article/digital/amp-articles-enjoy-prime- real-estate-google-news/303643/
  • 25.
  • 26.
    Getting traffic tothe site Someone in your company needs to be in charge of site speed By Page Google indexes pages, not websites
  • 27.
    User Experience  UsefulFree Tools Mobile-Friendly Test  https://www.google.com/webmasters/tools/mobile-friendly/ PageSpeed Insights  https://developers.google.com/speed/pagespeed/insights/ Website Grader  https://website.grader.com/
  • 28.
  • 29.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
    User Experience: SEO Why is SEO important? Title Tags are headlines Meta Descriptions are body copy URLs are Calls-to-Action The best meta descriptions also contain calls-to-action
  • 37.
    User Experience: SEO Best Calls-to-Action  http://info.rocketfuel.com/Programmatic-Creative-Guide.html
  • 38.
    User Experience: SEO The Title Tag and Meta Description on your home page is likely the most read text in your entire organization
  • 39.
    User Experience: SEO Title Tag could be better utilized  Never use your company name in Title Tags  Users not searching for “home”  Meta Description is too long  155 characters maximum
  • 40.
    User Experience: SEO Right click on the page  View page source  Or use Ctrl-U
  • 41.
    User Experience: SEO Search for <title>  Search for “description”
  • 42.
    User Experience: SEO Same meta description as home page
  • 43.
    User Experience  “Itis better to have unique meta descriptions or no meta descriptions at all, then to show duplicate meta descriptions across pages.”  Matt Cutts, Google’s head of search spam (paraphrase)
  • 44.
    User Experience: SEO Watches& Jewelry Search Insights: Share of Traffic to Brand Sites by Source, January-March 2016, N=66 Brands -www.l2inc.com/research/watches-and-jewelry-search-insights-2016
  • 45.
    User Experience: PPC Watches& Jewelry Search Insights: Share of Brands Participating in Given Paid Search Strategy by Category, March 2016 -www.l2inc.com/research/watches-and-jewelry-search-insights-2016
  • 46.
  • 47.
    User Experience: SEO Title Tag could be better utilized  Never use your company name in Title Tags  Meta Description is too long  155 characters maximum
  • 48.
    User Experience: SEO Otherwise, Great Meta Descriptions  Submerge into silken velvets, rich leathers and lavish brocades with our Victorian reproduction sofas. Enjoy the elegant details, including hand carved wood and plump pillows.  Antique reproduction Victorian tables. Coffee and side tables, including wickers tables and wood tables.  Shop Decoratives & Accent at Victorian Trading Co. Unique, one-of-a-kind treasures and romantic, vintage-inspired items sure to enchant!  Shop Dinnerware at Victorian Trading Co. Unique, one-of-a- kind treasures and romantic, vintage-inspired items sure to enchant!  Our museum-quality Victorian Stationery features lovely imagery rescued from private estates and galleries. Beautifully packaged and includes envelopes.
  • 49.
    User Experience: SEO But They Need More Keywords  Submerge into silken velvets, rich leathers and lavish brocades with our Victorian reproduction sofas. Enjoy the elegant details, including hand carved wood and plump pillows.  Antique reproduction Victorian tables. Coffee and side tables, including wickers tables and wood tables.  Shop Decoratives & Accent at Victorian Trading Co. Unique, one-of-a-kind treasures and romantic, vintage-inspired items sure to enchant!  Shop Dinnerware at Victorian Trading Co. Unique, one-of-a- kind treasures and romantic, vintage-inspired items sure to enchant!  Our museum-quality Victorian Stationery features lovely imagery rescued from private estates and galleries. Beautifully packaged and includes envelopes.
  • 50.
    User Experience URLs needto spell out what the product is:
  • 51.
    User Experience  ZeroSum Game  In game theory and economic theory, a zero-sum game is a mathematical representation of a situation in which each participant's gain (or loss) of utility is exactly balanced by the losses (or gains) of the utility of the other participant(s).  If the total gains of the participants are added up and the total losses are subtracted, they will sum to zero.
  • 52.
    User Experience  ZeroSum Game  Only one company gets the order  If you get it, your competition doesn’t  And vice versa
  • 53.
    User Experience: SEO spyfu.com/seo/competitors/domain
  • 54.
    User Experience: SEO Keyword Overlap 128 common keywords
  • 55.
    User Experience: SEO spyfu.com/seo/competitors/domain
  • 56.
    User Experience Someone inyour company needs to be in charge of keywords By Page Google indexes pages, not websites
  • 57.
  • 58.
  • 59.
  • 60.
  • 61.
  • 62.
  • 63.
    Site Indexing Disallow indexingon development and wholesale sites http://www.robotstxt.org
  • 64.
    Site Indexing Someone inyour company needs to be in charge of site indexing
  • 65.
    User Experience  Logoprominent, upper left  Basket prominent, upper right  Links to most popular product categories  Clear search field at the top  Display free shipping (if you offer it)
  • 66.
    User Experience  Includetrust symbols, especially in checkout  Have the email signup form on every page  Links to return and exchange policies  Breadcrumb navigation
  • 67.
    User Experience  Includecalls to action  Customer reviews/ratings for each product  Related product links to upsell
  • 68.
    User Experience  Provideproduct images with zoom  With ability to scroll through all images with left/right arrows, rather than closing one image & opening another  Multiple product images and angles  Always helpful to show on/by a person for size comparison  Item information and specs  Always edit text provided by manufacturers  A field to change purchase quantities  That defaults to 1  An add-to-cart button on each product page  Also nice to have on category page  Pricing information with sales or quantity discounts
  • 69.
    User Experience  Videos Globally, consumer internet video traffic will be 80 percent of all consumer Internet traffic in 2019, up from 64 percent in 2014 (Cisco)  Live chat  Items by popularity/best sellers  Easiest way to find out “what’s this site about?”  Social share buttons for each product  Highlight Exclusives  Minimize clutter
  • 70.
    User Experience Reduce navigationonce they are in the cart
  • 71.
    User Experience Automatically signthem up for emails when they order
  • 72.
  • 73.
    Best A/B Teststo Run  Short vs. Long Headlines  Short-Form Copy vs. Long-Form Copy  Bullets vs. normal text  Pricing: $49 vs. $50 vs. $49.99  Serif vs. Sans Serif  Colors, including background images and patterns  Font Size  Typefaces  Calls to Action  Position  Color  Text  Video vs. Text  Contact Form Fields  Number of Steps in Your Checkout Process
  • 74.
    • Website Review •By: Chris Middings