The document discusses myths about the internet and how to communicate with volunteers online. It begins by debunking 5 common myths about the history and nature of the internet, such as that it is a new technology or is only for one-way communication. It then explains that volunteers should be viewed as "cyborgs" since they use tools like social media and smartphones. The document provides examples of online volunteering platforms and concludes by stating that being a cyborg just requires using online communities to develop work as long as you engage with and offer value to the community.