This document discusses various elements of a promotional mix, including advertising, personal sales, sales promotion, public relations, and merchandising. It defines each element and provides examples. Advertising is described as a paid, non-personal form of communication through mass media to achieve attention, interest, desire, and action objectives. Sales promotion includes tactics like free samples, discounts, and contests to encourage purchases. Public relations involves developing positive relationships through programs that improve a company's image. Personal sales involves direct communication between salespeople and customers to develop relationships and make sales.