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Programmatic
Planning
Brand vs Performance
Frith Fraser
Director, Platform Solutions, MediaMath
What is Programmatic?
Programmatic trading refers to the use of
software to purchase and execute digital
advertising, as opposed to the traditional
process that involves RFPs and manual
insertion orders.
Types of Programmatic Buying
http://www.iab.net/media/file/IAB_Digital_Simplified_Programmatic_Sept_2013.pdf
WOMEN IN PROGRAMMATIC 3
Aim to deliver 100% of your branding impressions to consumers who are actually in
your target audience—with 0% waste!
• Reach those targets seamlessly across publishers and media channels, with the ability to
globally control reach & frequency across every digital touchpoint
• Maximize the impact of your messaging with the ability to control the environment in which
your message is delivered
• Leverage advanced brand measurement capabilities
• Optimize to the brand outcomes using sophisticated machine-learning algorithms
• Understand which segments, media properties and creative executions drive the desired
outcomes most effectively
• Generate insights from powerful and transparent reporting, including integrated analytics from
partners like Nielsen and comScore
Brand Awareness & Engagement
WOMEN IN PROGRAMMATIC 4
Objective
This well recognized pharmaceutical company came to a
DSP with the goal of driving purchase intent for one of their
over-the-counter (OTC), seasonal products
Solution
 The advertiser worked with a DSP to access real-time
media buying, and implement contextual marketing and
re-marketing efforts
 Using Nielsen’s Online Brand Effect, we were able to
access real-time brand metrics to measure and optimize
brand lift in purchase intent, maximizing ROI
Success
Users exposed to the campaign generated an overall
140.1% brand lift in purchase intent
Health and OTC brands spend millions of dollars to reach niche audiences, but once they reach
them, marketers still need to ensure they impact their brand opinions.
How a client achieved brand
awareness via Programmatic?
WOMEN IN PROGRAMMATIC 5
Define the goals that matter for your bottom line, down to transaction-level ROI, and
optimize every media dollar spent against those goals
• Integrate your offline & CRM data both to target offline audiences and to optimize to offline
conversion events from in-store purchases to hotel stays to test drives to mortgage approvals
• Implement custom attribution models at the impression level
• Leverage advanced machine learning algorithms to identify and activate the highest-performing
combinations of users, media, and creative
• Optimize retargeting along multiple dimensions including audience, product, recency, frequency, and
more
• Scale prospecting efforts to efficiently drive conversions among new customers
• Automatically adapt your buying as the market moves
• Understand the underlying drivers of performance with fully transparent algorithm outputs
Direct Response & Conversion
WOMEN IN PROGRAMMATIC 6
Objective
The advertiser’s main objective was to achieve a sub-$5 CPA
for restaurant look-ups, driving additional traffic to their website
Solution
• Leverage a DSP to efficiently optimize buys
• Use re-marketing to reach consumers at the point they
were most likely to act
• Via contextual targeting and 3rd party targeting, hone in on
higher performing audience segments
Success
• Enabled the client to achieve close to 2,000 conversions
per day, at a CPA of $1.58 -- 68% lower than goal.
How a client achieved direct
response goals via
Programmatic?
WOMEN IN PROGRAMMATIC 7
• Focus on the right goal for the right product
Direct Response
• Return on marketing investment
• Offline attribution/custom attribution
Branding
• Reach frequency of audience
• Brand Survey responses – intent,
preference, awareness
• Engagement metrics
• Understanding audiences
• Look beyond the click
• Does CPC answer your marketing goal?
WOMEN IN PROGRAMMATIC 8
What is the best metric?
What media will you use to hit
your advertisers goals?
PRIVATE DEALS
WOMEN IN PROGRAMMATIC 9
What targeting will you use?
Search Keywords
Weather
Contextual
Lookalike
3rd party data
Geography
CRM data
Social data
Viewability
Reach and Frequency
Retargeting
WOMEN IN PROGRAMMATIC 10
Location
Time Targeting
Private Marketplaces
Automated Guaranteed
What creative executions will
your recommend?
WOMEN IN PROGRAMMATIC 11
Case Studies
Brand Awareness & Performance
Case Study: Brand Awareness
WOMEN IN PROGRAMMATIC 13
Advertiser: Global Bank
Budget: $75,000
Campaign Start Date: 1-May-15
Campaign End Date: 30-Jun-15
Market: Singapore
Target Audience: C-Level Execs, Business Owners, High Net Worth Individuals
Brand Objective:
-Overall brand goal is to make BrandX top of mind for TA
-Send the message that BrandX is a leader in driving business success across
SMEs and large enterprises; BrandX is the authority in global financial trends;
BrandX is your trusted partner in achieving your financial goals, growing your
wealth and empowering your business and community.
Primary Goal: Brand Preference (vs competitors) Uplift of 30%
Secondary Goal: Reach & Frequency: Maximum Uniques at 2+
Other Information:
-This is basically a corporate branding campaign - no specific product or service
will be promoted
-Site is desktop and mobile optimised
-Contains video content on client success stories, interviews with BrandX C-
Levels and Client C-Levels, industry best practices, whitepapers and other
articles
Case Study: Performance
WOMEN IN PROGRAMMATIC 14
Advertiser Name: Local Online Grocery Store
Budget: $100,000
Campaign Start Date: 1-May-15
Campaign End Date: 31-Jul-15
Market: Singapore
Target Audience: Working mums, Young Professionals, Expats
Primary Goal: ROI: 200%
Secondary Goal: CPA: $30 (on Confirmation / Thank You Page)
Additional Goals: n/a
Attribution Window:
Post Click: 30 Days
Post View: 7 Days
Other Information:
-Relatively new to market; brand launch done
-Open to tagging the site - site is also mobile optimized
-User journey: Homepage > Browse through and add items to basket >
Shopping Cart > Login (if not already logged in) > Payment Page >
Confirmation / Thank You
-Average cost of basket: $90
-Login via Facebook / Site Registration
-Payment via Credit Card & Paypal
Brief Response
• Challenges to the brief – any questions to the client?
Any issues you foresee?
• Media Recommendations – banner? Video? Rich?
• Strategies – Targeting, tactics, etc
Any assumptions, caveats welcome
3rd party measurement or solutions if any
• Creative format recommendations
• Open to providing recommendations beyond the
budget

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Programmatic planning: Brand vs. Performance

  • 1. Programmatic Planning Brand vs Performance Frith Fraser Director, Platform Solutions, MediaMath
  • 2. What is Programmatic? Programmatic trading refers to the use of software to purchase and execute digital advertising, as opposed to the traditional process that involves RFPs and manual insertion orders.
  • 3. Types of Programmatic Buying http://www.iab.net/media/file/IAB_Digital_Simplified_Programmatic_Sept_2013.pdf WOMEN IN PROGRAMMATIC 3
  • 4. Aim to deliver 100% of your branding impressions to consumers who are actually in your target audience—with 0% waste! • Reach those targets seamlessly across publishers and media channels, with the ability to globally control reach & frequency across every digital touchpoint • Maximize the impact of your messaging with the ability to control the environment in which your message is delivered • Leverage advanced brand measurement capabilities • Optimize to the brand outcomes using sophisticated machine-learning algorithms • Understand which segments, media properties and creative executions drive the desired outcomes most effectively • Generate insights from powerful and transparent reporting, including integrated analytics from partners like Nielsen and comScore Brand Awareness & Engagement WOMEN IN PROGRAMMATIC 4
  • 5. Objective This well recognized pharmaceutical company came to a DSP with the goal of driving purchase intent for one of their over-the-counter (OTC), seasonal products Solution  The advertiser worked with a DSP to access real-time media buying, and implement contextual marketing and re-marketing efforts  Using Nielsen’s Online Brand Effect, we were able to access real-time brand metrics to measure and optimize brand lift in purchase intent, maximizing ROI Success Users exposed to the campaign generated an overall 140.1% brand lift in purchase intent Health and OTC brands spend millions of dollars to reach niche audiences, but once they reach them, marketers still need to ensure they impact their brand opinions. How a client achieved brand awareness via Programmatic? WOMEN IN PROGRAMMATIC 5
  • 6. Define the goals that matter for your bottom line, down to transaction-level ROI, and optimize every media dollar spent against those goals • Integrate your offline & CRM data both to target offline audiences and to optimize to offline conversion events from in-store purchases to hotel stays to test drives to mortgage approvals • Implement custom attribution models at the impression level • Leverage advanced machine learning algorithms to identify and activate the highest-performing combinations of users, media, and creative • Optimize retargeting along multiple dimensions including audience, product, recency, frequency, and more • Scale prospecting efforts to efficiently drive conversions among new customers • Automatically adapt your buying as the market moves • Understand the underlying drivers of performance with fully transparent algorithm outputs Direct Response & Conversion WOMEN IN PROGRAMMATIC 6
  • 7. Objective The advertiser’s main objective was to achieve a sub-$5 CPA for restaurant look-ups, driving additional traffic to their website Solution • Leverage a DSP to efficiently optimize buys • Use re-marketing to reach consumers at the point they were most likely to act • Via contextual targeting and 3rd party targeting, hone in on higher performing audience segments Success • Enabled the client to achieve close to 2,000 conversions per day, at a CPA of $1.58 -- 68% lower than goal. How a client achieved direct response goals via Programmatic? WOMEN IN PROGRAMMATIC 7
  • 8. • Focus on the right goal for the right product Direct Response • Return on marketing investment • Offline attribution/custom attribution Branding • Reach frequency of audience • Brand Survey responses – intent, preference, awareness • Engagement metrics • Understanding audiences • Look beyond the click • Does CPC answer your marketing goal? WOMEN IN PROGRAMMATIC 8 What is the best metric?
  • 9. What media will you use to hit your advertisers goals? PRIVATE DEALS WOMEN IN PROGRAMMATIC 9
  • 10. What targeting will you use? Search Keywords Weather Contextual Lookalike 3rd party data Geography CRM data Social data Viewability Reach and Frequency Retargeting WOMEN IN PROGRAMMATIC 10 Location Time Targeting Private Marketplaces Automated Guaranteed
  • 11. What creative executions will your recommend? WOMEN IN PROGRAMMATIC 11
  • 13. Case Study: Brand Awareness WOMEN IN PROGRAMMATIC 13 Advertiser: Global Bank Budget: $75,000 Campaign Start Date: 1-May-15 Campaign End Date: 30-Jun-15 Market: Singapore Target Audience: C-Level Execs, Business Owners, High Net Worth Individuals Brand Objective: -Overall brand goal is to make BrandX top of mind for TA -Send the message that BrandX is a leader in driving business success across SMEs and large enterprises; BrandX is the authority in global financial trends; BrandX is your trusted partner in achieving your financial goals, growing your wealth and empowering your business and community. Primary Goal: Brand Preference (vs competitors) Uplift of 30% Secondary Goal: Reach & Frequency: Maximum Uniques at 2+ Other Information: -This is basically a corporate branding campaign - no specific product or service will be promoted -Site is desktop and mobile optimised -Contains video content on client success stories, interviews with BrandX C- Levels and Client C-Levels, industry best practices, whitepapers and other articles
  • 14. Case Study: Performance WOMEN IN PROGRAMMATIC 14 Advertiser Name: Local Online Grocery Store Budget: $100,000 Campaign Start Date: 1-May-15 Campaign End Date: 31-Jul-15 Market: Singapore Target Audience: Working mums, Young Professionals, Expats Primary Goal: ROI: 200% Secondary Goal: CPA: $30 (on Confirmation / Thank You Page) Additional Goals: n/a Attribution Window: Post Click: 30 Days Post View: 7 Days Other Information: -Relatively new to market; brand launch done -Open to tagging the site - site is also mobile optimized -User journey: Homepage > Browse through and add items to basket > Shopping Cart > Login (if not already logged in) > Payment Page > Confirmation / Thank You -Average cost of basket: $90 -Login via Facebook / Site Registration -Payment via Credit Card & Paypal
  • 15. Brief Response • Challenges to the brief – any questions to the client? Any issues you foresee? • Media Recommendations – banner? Video? Rich? • Strategies – Targeting, tactics, etc Any assumptions, caveats welcome 3rd party measurement or solutions if any • Creative format recommendations • Open to providing recommendations beyond the budget

Editor's Notes

  1. Digiday defines programmatic as Programmatic ad buying typically refers to the use of software to purchase digital advertising, as opposed to the traditional process that involves RFPs, human negotiations and manual insertion orders. RTB is not the same as programmatic, it is in fact a way to execute on programmatic.
  2. Digiday defines programmatic as Programmatic ad buying typically refers to the use of software to purchase digital advertising, as opposed to the traditional process that involves RFPs, human negotiations and manual insertion orders. RTB is not the same as programmatic, it is in fact a way to execute on programmatic.
  3. Brand marketers are looking to reach, engage, and excite audiences about their brands in new and powerful ways. Unfortunately, they have had to rely on blunt instruments to execute and measure those efforts, such as demographic indexes of media properties based on extrapolations of small data sets. Brand marketing has been relegated to the world of diluted averages , with no way to ensure your brand message actually hits its mark or accurately measure the true impact of your brand spend. Until now.   With MediaMath’s TerminalOne Marketing Operating System™, you can reimagine performance around your branding efforts:  Forecast precisely the number of consumers in your target audience and determine exactly how many impressions you can deliver at any price point Deliver 100% of your branding impressions to consumers who are actually in your target audience—with 0% waste! Reach those targets seamlessly across publishers and media channels, with the ability to globally control reach & frequency across every digital touchpoint Maximize the impact of your messaging with the ability to control the environment in which your message is delivered – ensuring contextually relevant content, ad viewability, avoidance of brand-unfriendly content, and more Integrate disparate buys across all your media partners into a single platform enabling centralized workflow, management, and reporting Leverage advanced brand measurement capabilities, including solutions from all leading brand measurement vendors in the marketplace, to quantify lift in metrics such as brand awareness, affinity, purchase intent, etc. Optimize to the brand outcomes you are looking to drive by using sophisticated machine-learning algorithms to understand which segments, media properties and creative executions drive desired outcomes most effectively Generate insights from powerful and transparent reporting spanning your entire brand marketing efforts, including reach & frequency analysis, overlaps among audiences and media partners, detailed audience profiling, integrated analytics from partners like Nielsen and comScore, and much more  
  4. Addtl point of success Brand lift increased with increasing ad exposure frequency Of the ad units used, the 728x90 unit drove brand lift at 1.9X the campaign average
  5. Direct response marketers understand the importance of data-driven marketing, and using sophisticated models to de-average results and drive maximum impact. As the size, speed, and complexity of data has grown, direct-response marketers have faced multiple challenges in adapting these approaches, including migrating from shallow metrics like clicks to deeper metrics like ROI that truly drive their business, or merging siloed media & CRM data from online & offline sources to inform targeting, optimization, and analytics. Staying ahead of the data and harnessing its full power has proven challenging even for the most sophisticated direct response marketers. Until now.    With MediaMath’s TerminalOne Marketing Operating System™, you can reimagine performance around your direct response efforts:    Define the goals that matter for your bottom line, down to transaction-level ROI, and optimize every media dollar spent against those goals Integrate your offline & CRM data both to target offline audiences and to optimize to offline conversion events from in-store purchases to hotel stays to test drives to mortgage approvals  Implement custom attribution models at the impression level to ensure maximum incremental value to your business from every touchpoint Leverage advanced machine learning algorithms customized for your goals and your data to identify and activate the highest-performing combinations of users, media, and creative Optimize retargeting along multiple dimensions including audience, product, recency, frequency, and more Scale prospecting efforts to efficiently drive conversions among new customers Automatically adapt your buying as the market moves based on changing consumer behavior, competitive dynamics, variations in media supply, seasonality, and more Understand the underlying drivers of performance with granular data exports and fully transparent algorithm outputs
  6. PROBLEM: During the first half of 2013, a casual dining restaurant was looking to efficiently drive additional traffic to their website, and also achieve a sub-$5 CPA for restaurant look-ups. SOLUTION: Through MediaMath's sophisticated marketing operating system, TerminalOne, the client was able to employ multiple strategies to reach the most relevant audiences.  By leveraging MediaMath's proprietary algorithm, the client was able to optimize their buys, and by using re-marketing, they were able to reach consumers at the point they were most likely to act.  Finally, through contextual targeting and 3rd party targeting, the client was able to hone in on higher performing audience segments. RESULTS: By utilizing the strategies above, MediaMath enabled the client to achieve close to 2,000 conversions per day, at a CPA of $1.58, 68% lower than goal. 
  7. Goal: Reach a particular audience, people who expressed interest in alcohol- make whiskey more popular
  8. CROSS-CHANNEL MEDIA Access premium and RTB programmatic media across channels such as display, video, mobile, and social – all around the globe ### TerminalOne is integrated with over 30 supply sources (and growing!) TerminalOne has access to over 80 billion impressions opportunities daily Sources span across all major digital channels including: Display Video Social (FBX) Mobile Email (LiveIntent) Open Inventory includes traditional exchanges, SSPs, premium networks and direct publishers TerminalOne can also support IOs negotiated directly with publishers