Over 10 years customer service and banking experience. Over 2 years of work from home/ call center experience. 5 years of supervisory experience. I took a break from work since May of 2016 due to a high risk pregnancy. I am currently seeking to find work from home as an administrator, data collector, data entry agent, or chat support agent.
Over 10 years customer service and banking experience. Over 2 years of work from home/ call center experience. 5 years of supervisory experience. I took a break from work since May of 2016 due to a high risk pregnancy. I am currently seeking to find work from home as an administrator, data collector, data entry agent, or chat support agent.
1. Shaquilla Christmas
3711 Guilder LN, Richmond, VA 23234 | 804-497-6987 | S.christmas6654@vc.edu
Education
Virginia College, Associates of Applied Science in Medical Assisting 03/2017
Certification Personal Care Aide 02/2015
Skills & Abilities
Microsoft Word and Excel
Sports Management
Leadership Development
Money handling
Detail oriented
Customer Service
Patient care
Claim Forms
Vitals
Handling patient records
Preparing the exam room
Patient care
Wound care
Scheduling
Experience
October 2016- Present ( Customer Service Representative, General Dynamics)
o Greet Customers
o Assist Customers with Data Matching Issues
o Assist Customers with filling out applications
o Problem Solving
May 2016 - Present (Security Officer, Securitas)
o Observe Location
o Detect Trespassers For any Suspicious Activities
o Report Incidents
o Daily Patrols Around Assigned Sites
o Customer Service
May 2015 - May 2016 ( Bakery Associate, Walmart )
o Greet Customers
o Baked Goods
o Inventory
November 2015-May 2016 (Customer service representative, Minacs)
o Assisted Physicians with completing prior Authorization
o Assisted with status of Medications
Accomplishments
Mayor Youth Academy 06/2010
Young Adult Police Commissioner 09/2010-2014
JROTC 09/2010-2014
Awards
President's List 2015-2016
Dean's List 2015-2016
Perfect Attendance 2014
Best Cadet of the Year 2014