Professional Communication
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I designed this presentation (through the aid of a heavily tweaked template) to create an interactive introduction to professional communication for university level students. The motivation behind many of my slides comes from Dale Carnegie's classic, "How To Win Friends and Influence People." The presentation has also been adapted for university staff, meaning that it can be tailored to a variety of contexts.
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Professional Communication
- 1. Presented By: Reggie Leonard II Professional Communication
- 2. more Friends You can make more friends in two months by becoming interested in other people than you can in two years trying to get other people interested in you. Dale Carnegie Make
- 3. Definitions • Work until a task is completed competently • Interpersonal skills including civility • Appropriate appearance • Punctuality and regular attendance • Communication skills • Honesty • Focused/attentive 44% Employers who believe recent grads exhibit professionalism WHAT IS PROFESSIONAL COMMUNICATION?
- 4. Persuade SOMEBODY Tomorrow you may want to persuade somebody to do something. Before you speak, pause and ask yourself: How can I make this person want to do it? Dale Carnegie YOU MAY want to
- 5. YOU 101 Personal Brand Communication Skills LinkedIn Profile Portfolio Business Cards Resume Wardrobe Social Media Email Address
- 6. What do you see? Branding Mark Z. Steve J. Nike Gatorade Starbucks
- 7. What is your brand? ERNST HAAS Who you are speaks so loudly, that I can’t hear what you say. Corey Booker
- 8. I’ll need 4 volunteers for 2 different scenarios. After you read your scripts, we will process what we witnessed, and filter it through past experiences. Communication In Action Activity Time ROLE PLAY Context Communication & Grab an index card from the pile and act out your expression when it is your turn. Without using words, we are often communicating more than we realize. ACT-IT-OUT 01 02 03 What’s Your Point? Non-Verbal Communication
- 9. Scenarios Let’s Go Through Some.
- 10. What Would You Say? Scenarios 01 02 03 If you knew you were going to miss a class and wanted to alert your professor, how might you write that email? What about if you missed a class and wanted to request an extension on an assignment? If you were requesting an appointment to meet with a professor, an academic advisor, a career counselor, or some other academic support office, how would you request this meeting? What information would you be sure to include? If you were applying for a position that required a recommendation letter or letter of reference, how might you write that email? To make it more realistic, choose a professor whom you would prefer to write this letter for you and address it to them directly. Recommendation Letter Appointment Request Missing Class
- 11. The Numbers You Matter 55% of first impressions are based on appearance. 55% First Impressions The amount of time people take to decide whether or not they would like to do business with a given establishment. 10 Seconds
- 12. People will never forget How you made People will forget what you said, people will forget what you did, but people never forget how you made them feel. Maya Angelou Them feel