The document outlines the key aspects of professional character and ethics, highlighting attributes such as integrity, reliability, and competence. It emphasizes the importance of appearance, accountability, and effective communication in professional settings. Additionally, it covers ethical standards including honesty, confidentiality, respect, and loyalty that are essential for maintaining professionalism.

1. M A D E B Y : H A R O O N R A F I Z A D A
E M P L O Y M E N T D E V E L O P M E N T C O U N S E L O R
Professional Character and
Ethics

2. Outlines
 Professional Character
• Appearance
• Reliability
• Competence
• Maintaining the poise
• Accountability
 Ethics
• Honesty
• Confidentiality
• Respectfulness
• Loyalty

4. What is Professional
Character ?
High integrity the primary attributes
Normally dress appropriately
Exhibit an optimistic attitude
Reliable
Accountable
Organized
poised

5. Aspects of Character
 Appearance
 Reliability
 Competence
 Maintaining Your Poise
 Phone and Written correspondence
 Accountability

6. Appearance
 Neat and Clean appearance
 As per company’s dressing code
 Dressing for meetings
 Good posture and gesture for presentation
 Cultural diversity

8. What do you see ?

9. Reliability
 You should be counted on
 Responding promptly
 Getting jobs done on time
 Fulfilling promises
 Building up trust

10. Competence
 Becoming experts
 Unique among colleagues
 Taking extra courses
 Setting high educational profile
 Attending professional workshops
 Working on skills

12. Maintaining the Poise
When:
 Face difficult situation
 Rude behavior
 Load of work
 Many clients
 Bundles of tasks

13. Is it a store room ?

14. Phone and written correspondence
 Introducing with full name, company name
and title.
 Listen carefully
 Speak as much as required
 Keep emails concise
 Polite and formal tone
 Respond as soon as possible

15. Accountability
 Be accountable for your action
 Accept your mistakes
 Fix up the made mistake
 Do not blame
 Be cooperative
 Be participative in resolving problems

16. What you understand ?

17. What is professional Ethics ?
Professional ethics encompass the personal,
organizational and corporate standards of
behavior expected of professionals.

18. Components
 Honesty
 Confidentiality
 Respectfulness
 Loyalty

19. Honesty
 Absence of lying
 No cheating
 No theft
 Being trustworthy
 Sincerity
 Integrity

20. Confidentiality
 Protection of personal information
 Clients’ personal data
 Know what you need to know
 Confidential files include:
Family contact
Name, age and address
Bank details
Reports
Personal Plans
Financial Records

21. Confidential matters never to ask

22. Respectfulness
• Deep feeling of admiration
• Inspiration
• Earned not by force
• Personal qualities
• Good nature and behavior
• Give and get law
• Respect to all colleagues

23. Loyalty
 Devotion
 Professionalism, Loyalty and Money
 Doing tasks with loyalty
 Loyalty with seniors
 Loyalty to your job