Aamir
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This document discusses the concept of professionalism. It begins by defining a profession as a recognized career like doctor, lawyer, or engineer that requires expertise and education. It then defines a professional as someone who is highly educated and trained in their field, such as doctors, engineers, or journalists. Professionalism encompasses conduct and qualities that characterize a profession and its members. Some key traits of professionalism include accountability, competence, reliability, ethics, and maintaining composure even in difficult situations. The document provides examples of professional behavior such as following company policies, taking responsibility, addressing conflicts through proper channels, and cooperating with colleagues.
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- 3. Profession 3 Profession is a term describing a job type, usually reserved for a recognized specific career, i.e. Doctors, Lawyers, Engineers, Psychologists, Social Workers, Vets, Military Officers. It conveys expertise and/or education.
- 4. Professional An individual who is a member of a profession is a professional .The term is mainly used for those who besides having skill sets are highly educated and trained in their respective areas .for instance doctors ,engineers, academicians, journalists, social activists etc. 4
- 5. Professionalism The conduct, aims, or qualities that characterize or mark a profession or a professional person is known as professionalism. Professionalism encompasses a number of different attributes, and together these attributes identify and define a professional. 5
- 7. “ 7 Accountability Professionals are accountable for their actions at all times. If you make a mistake, own up to it and try to fix it if possible. Don't try to place the blame on a colleague. If your company made the mistake, take responsibility and work to resolve the issue . Appearance A professional is neat in appearance. Be sure to meet or even exceed the requirements of your company's dress code, and pay special attention to your appearance when meeting with prospects or clients. Reliability As a professional, you will be counted on to find a way to get the job done. Responding to people promptly and following through on promises in a timely manner is also important, as this demonstrates reliability.
- 8. “ 8 Demeanor Your demeanor should exude confidence but not cockiness. Be polite and well-spoken whether you're interacting with customers, superiors or co-workers. You need to keep your calm, even during tense situations. Competence Professionals strive to become experts in their field, which sets them apart from the rest of the pack. This can mean continuing your education by taking courses, attending seminars and attaining any related professional designations.
- 9. Traits Organizational Skills Written Correspondence Phone Etiquette Maintaining Your Poise Ethics
- 10. “ 10 Organizational Skills A professional can quickly and easily find what is needed. Your work area should be neat and organized, and your briefcase should contain only what is needed for your appointment or presentation. Written Correspondence During written correspondence, keep your letters brief and to the point. Your tone should be polite and formal without being "stuffy." This also applies to email correspondence. Phone Etiquette Your phone etiquette is also an important component of professional behavior. This means identifying yourself by your full name, company and title when you place a call. Be sure not to dominate the conversation and listen intently to the other party.
- 11. “ 11 Ethics Professionals such as doctors, lawyers and public accountants must adhere to a strict code of ethics. Even if your company or industry doesn't have a written code, you should display ethical behavior at all times. Maintaining Your Poise A professional must maintain his poise even when facing a difficult situation. For example, if a colleague or client treats you in a belligerent manner, you should not resort to the same type of behavior.
- 13. “ 13 Professional conduct can enhance your standing among colleagues and customers. Managers and executives talk of acting like a professional, and examples of professionalism will help to demonstrate the point more clearly. Adjust your attitude towards your work and you will find that those around you will respond positively.
- 14. “ 14 Following Policy A professional takes the time to understand company policies and abides by those guidelines. For example, if the company dress code requires tattoos and body piercings to be covered in the workplace, the professional employee understands that the company wishes to portray a particular image to the public. It is not a statement against tattoos, it is a policy designed to prevent employees from alienating customers and vendors who would prefer to not see tattoos.
- 15. “ 15 Being Responsible Managers and executives associate professionalism with reliability and responsibility. A professional employee meets deadlines, submits excellent work and is available for corrections. Displaying responsibility and reliability makes a positive impression with company managers and executives, which can lead to pay raises and promotions.
- 16. “ 16 Cooperating A professional attends to his own responsibilities and offers assistance to colleagues when possible. Being a catalyst for effective teamwork is part of taking a professional approach. Your teammates come to rely on you because of your skills and reliability. Being there to assist your co-workers while maintaining your own workload is the sign of a professional.
- 17. “ 17 Addressing Conflict Conflict in the workplace can happen at a company for any number of reasons. The professional approach to a conflict is to alert management to the issue and allow the company to follow its policy to properly address the situation. A professional does not escalate the situation by taking sides or by trying to resolve the conflict without using proper company procedures.
Editor's Notes
- In simpler terms Profession = a field of study, a career, a job path. Examples: medicine, law, and accounting
- In addition, most professionals are subject to strict codes of conduct enshrining rigorous ethical and moral obligations. Professional standards of practice and ethics for a particular field are typically agreed upon and maintained through widely recognized professional associations. Some definitions of "professional" limit this term to those professions that serve some important aspect of public interest and the general good of society.
- In addition, most professionals are subject to strict codes of conduct enshrining rigorous ethical and moral obligations. Professional standards of practice and ethics for a particular field are typically agreed upon and maintained through widely recognized professional associations. Some definitions of "professional" limit this term to those professions that serve some important aspect of public interest and the general good of society.