SlideShare a Scribd company logo
“Every day, we go to work hoping to do 
two things: share great coffee with our friends 
and help make the world a little better.”
History 
It was true when the first Starbucks opened in 1971, and 
it’s just as true today. From just a narrow shop front, 
Starbucks offered some of the world’s finest fresh-roasted 
whole bean coffees. The name, inspired by Moby Dick, 
evoked the romance of the high seas and the seafaring 
02 
tradition of the early coffee traders. 
02
03 
• In 1981, Howard Schultz 
(Starbucks chairman, 
president and chief executive 
officer) had first walked into a 
Starbucks store. 
• In 1983 he had a vision to 
bring the Italian coffeehouse 
tradition back to the United 
States. 
• He left Starbucks for a short 
period of time to start his own 
Il Giornale coffeehouses and 
returned in August 1987 to 
purchase Starbucks with the 
help of local investors.
04 
From the beginning, 
Starbucks set out to be 
a different kind of 
company. 
Their mission to inspire 
and nurture the human 
spirit – one person, 
one cup, and one 
neighbourhood at a 
time.
Today, with more than 17.000 stores in 50 countries, 
8,870 Company‐owned 8,139 Licensed stores 
Starbucks is the premier roaster and retailer of 
specialty coffee in the world. 
05
06 
They’ve always believed in serving the best coffee 
possible. It's their goal for all of our coffee to be 
grown under the highest standards of quality, using 
ethical sourcing practices.
Processes and Equipment 07 
• Sorting 
• Roasting 
• Blending
08 
There are three critical steps in processing 
the beans: sifting and sorting, roasting, and 
blending
09 
The first stage of roasting dries the 
beans 
Roasting:
10 
Blending: 
The beans are then transported to the blending 
machines using pneumatic conveyors. Next, 
blending is done to mix the roasted coffee beans 
and create distinct coffee favors.
11 
Source: ColomboPage News Desk, Sri Lanka. 
After blending, the beans are then 
Packaging: 
pneumatic conveyors. Beans will be which allows the gases to 
escape, without the beans being exposed to the damaging air. 
Finally, the packaged coffee is placed in boxes that are 4x2x2 ft 
and palletized into pallets with dimensions,4x4x4 ft.
Other Products 12 
• Handcrafted Beverages: 
Fresh‐brewed coffee, hot 
and iced espresso 
beverages, coffee and 
non‐coffee blended 
beverages. 
• Merchandise: Coffee‐ and 
tea‐brewing equipment, 
mugs and accessories, 
packaged goods, music, 
books and gift items. 
• Fresh Food: Baked 
pastries, sandwiches, 
salads, oatmeal, yogurt 
parfaits and fruit cup 
• Starbucks Ice Cream: 
Super‐premium coffee and 
coffee‐free flavors.
Material Handling System Equipment 13 
Material handling 
systems increase 
efficiency of material 
flow, reduce material 
handling costs, improve 
facility utilization, 
improve safety and 
working conditions, 
facilitate manufacturing 
process, and increase 
productivity.
Marketing Strategy 15 
The Starbucks Corporation and its successful 
marketing strategies are definitely something that 
anyone interested in business can learn about.
Customer Saticfaction 16
Innovation 17
BrandMarketing 18
production management starbucks

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production management starbucks

  • 1. “Every day, we go to work hoping to do two things: share great coffee with our friends and help make the world a little better.”
  • 2. History It was true when the first Starbucks opened in 1971, and it’s just as true today. From just a narrow shop front, Starbucks offered some of the world’s finest fresh-roasted whole bean coffees. The name, inspired by Moby Dick, evoked the romance of the high seas and the seafaring 02 tradition of the early coffee traders. 02
  • 3. 03 • In 1981, Howard Schultz (Starbucks chairman, president and chief executive officer) had first walked into a Starbucks store. • In 1983 he had a vision to bring the Italian coffeehouse tradition back to the United States. • He left Starbucks for a short period of time to start his own Il Giornale coffeehouses and returned in August 1987 to purchase Starbucks with the help of local investors.
  • 4. 04 From the beginning, Starbucks set out to be a different kind of company. Their mission to inspire and nurture the human spirit – one person, one cup, and one neighbourhood at a time.
  • 5. Today, with more than 17.000 stores in 50 countries, 8,870 Company‐owned 8,139 Licensed stores Starbucks is the premier roaster and retailer of specialty coffee in the world. 05
  • 6. 06 They’ve always believed in serving the best coffee possible. It's their goal for all of our coffee to be grown under the highest standards of quality, using ethical sourcing practices.
  • 7. Processes and Equipment 07 • Sorting • Roasting • Blending
  • 8. 08 There are three critical steps in processing the beans: sifting and sorting, roasting, and blending
  • 9. 09 The first stage of roasting dries the beans Roasting:
  • 10. 10 Blending: The beans are then transported to the blending machines using pneumatic conveyors. Next, blending is done to mix the roasted coffee beans and create distinct coffee favors.
  • 11. 11 Source: ColomboPage News Desk, Sri Lanka. After blending, the beans are then Packaging: pneumatic conveyors. Beans will be which allows the gases to escape, without the beans being exposed to the damaging air. Finally, the packaged coffee is placed in boxes that are 4x2x2 ft and palletized into pallets with dimensions,4x4x4 ft.
  • 12. Other Products 12 • Handcrafted Beverages: Fresh‐brewed coffee, hot and iced espresso beverages, coffee and non‐coffee blended beverages. • Merchandise: Coffee‐ and tea‐brewing equipment, mugs and accessories, packaged goods, music, books and gift items. • Fresh Food: Baked pastries, sandwiches, salads, oatmeal, yogurt parfaits and fruit cup • Starbucks Ice Cream: Super‐premium coffee and coffee‐free flavors.
  • 13. Material Handling System Equipment 13 Material handling systems increase efficiency of material flow, reduce material handling costs, improve facility utilization, improve safety and working conditions, facilitate manufacturing process, and increase productivity.
  • 14.
  • 15. Marketing Strategy 15 The Starbucks Corporation and its successful marketing strategies are definitely something that anyone interested in business can learn about.