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Joan Delmo presents on product research in 6 steps: define goals, validate ideas with users, categorize users, do market research, collect data, and use specified tools. The research focuses on niche garden/patio tools under 500 reviews, 3lbs or less, eligible for Prime shipping, and 30%+ profit margins. Competitor research includes checking Amazon, Walmart, and Ebay listings. Rectifying issues requires open communication. Joan provides contact details for anyone wanting to know more.











