JACK O. VANCEThe Anatomy ofa Corporate Strategyp- MO.docxvrickens
JACK O. VANCE
The Anatomy of
a Corporate Strategy
p- MORE AND MORE companies are coming to real-
ize the significance of a suitable corporate strategy
to the continued prosperity of their enterprises. The
best approaches to the development of a corporate
strategy, however, are not clear. In this article I
want to say a few words about the meaning of strat-
egy, to illustrate two current major forces that un-
derscore the necessity for skillfully developed com-
pany strategies, and then to examine three key fac-
tors of great importance in developing an aggres-
sive corporate strategy.
The Nature of Corporate Strategy.—Corporate
sti-ategy fundamentally is the deployment of re-
sources to achieve an objective. It refers to an im-
portant action which can be taken with respect to
any aspect of a business. Corporate strategy can be
formulated formally in a systematic long-range
planning program or intuitively in the brain of a top
manager of a business. Regardless of where and
how a strategy is developed, it—and the process that
created it—is vital to a business organization be-
F A L L / 1970 / V O L . X I I I / N O . 1
cause it determines tlie major dii-ections a company
takes and the momentum with which it moves.
As Seymour Tilles notes, ". . . while the notion of
a strategy is extremely easy to grasp, working out
an agreed-upon statement for a given company can
be a fundamental contribution to the organization's
future success."^ In addition, in today's intensely dy-
namic environment, the internal and extemal forces
on profitability accentuate the advantages of strate-
gic planning. Therefore, developing and sustaining
an ongoing corporate strategy is vital to the long-
term viability of the organization.
Ceorge Steiner believes that "Developing a strat-
egy is usually a very diflBcult and fateful task. It
usually means questioning old methods, exploring
unfamiliar environmental waters, facing up to an
objective evaluation of strengths and weaknesses,
forcing important changes on people in the firm and
organizational arrangements, and taking high risks
with the firm's capital. This has to be done in a
world of rapid change, and it has to be done contin-
uously."^
Textbooks suggest that, ideally, every corporate
body have a strategy that meets three criteria.
• It recognizes and understands how the forces of
the past have affected the organization.
• It is responsive to the current forces of change.
• It is capahle of implementing programs hased on
the first two considerations.
By constructively integrating the knowledge gained
from past experiences, the organization should be
able to determine and formulate a program that
projects into the future to embrace products, mar-
kets, earnings, debt position, ownership, and rates
of growth. Also, a corporate strategy must be dy-
namic enough to burst through the limiting bounda-
ries imposed by tunnel vision, yet flexible enough to
withstand or thwart a possible distraction or con-
fl ...
The document discusses successful post-merger integration and realizing synergies between merged companies. It notes that while cost-cutting is often a focus, truly achieving synergies requires engaging employees from both companies. It recommends conducting cultural due diligence during mergers and involving employees from both companies in integration project teams. If done properly through clear vision, communication, and focus on cultural and human aspects, mergers can provide opportunities for growth and innovation rather than just reductions.
1. The document provides advice for businesses on preparing for Brexit by assessing potential threats and opportunities, considering options to mitigate threats, and developing strategies to turn challenges into positive outcomes.
2. It recommends businesses ask questions about how Brexit may impact their operations and profitability, how much time they have to prepare, and what options they have.
3. The document also discusses strategies that successful companies used to survive the 2008 recession, such as adding more value for customers, innovating processes, and investing in the business.
The document provides a framework for developing and implementing a corporate sustainability strategy plan. It begins by discussing surveys that found awareness of sustainability's importance is growing among executives, but there is lack of consensus on what matters and how to measure its impact. The plan's goals are to help the company be recognized as accountable, assure capital market access, outperform on sustainability returns, and build reputation. The proposed framework involves 6 phases: 1) creating a sustainability culture, 2) mapping strategy areas, 3) benchmarking governance and finance standards, 4) assessing issues, 5) setting strategies and goals, and 6) an action plan. Benchmarking to standards like the Equator Principles and Dow Jones Sustainability Index can help lower costs
In this paper, I explore how the accelerator model could generate adequate returns by providing a hedge against risks present in the niche private equity model known as the Search Fund.
JACK O. VANCEThe Anatomy ofa Corporate Strategyp- MO.docxvrickens
JACK O. VANCE
The Anatomy of
a Corporate Strategy
p- MORE AND MORE companies are coming to real-
ize the significance of a suitable corporate strategy
to the continued prosperity of their enterprises. The
best approaches to the development of a corporate
strategy, however, are not clear. In this article I
want to say a few words about the meaning of strat-
egy, to illustrate two current major forces that un-
derscore the necessity for skillfully developed com-
pany strategies, and then to examine three key fac-
tors of great importance in developing an aggres-
sive corporate strategy.
The Nature of Corporate Strategy.—Corporate
sti-ategy fundamentally is the deployment of re-
sources to achieve an objective. It refers to an im-
portant action which can be taken with respect to
any aspect of a business. Corporate strategy can be
formulated formally in a systematic long-range
planning program or intuitively in the brain of a top
manager of a business. Regardless of where and
how a strategy is developed, it—and the process that
created it—is vital to a business organization be-
F A L L / 1970 / V O L . X I I I / N O . 1
cause it determines tlie major dii-ections a company
takes and the momentum with which it moves.
As Seymour Tilles notes, ". . . while the notion of
a strategy is extremely easy to grasp, working out
an agreed-upon statement for a given company can
be a fundamental contribution to the organization's
future success."^ In addition, in today's intensely dy-
namic environment, the internal and extemal forces
on profitability accentuate the advantages of strate-
gic planning. Therefore, developing and sustaining
an ongoing corporate strategy is vital to the long-
term viability of the organization.
Ceorge Steiner believes that "Developing a strat-
egy is usually a very diflBcult and fateful task. It
usually means questioning old methods, exploring
unfamiliar environmental waters, facing up to an
objective evaluation of strengths and weaknesses,
forcing important changes on people in the firm and
organizational arrangements, and taking high risks
with the firm's capital. This has to be done in a
world of rapid change, and it has to be done contin-
uously."^
Textbooks suggest that, ideally, every corporate
body have a strategy that meets three criteria.
• It recognizes and understands how the forces of
the past have affected the organization.
• It is responsive to the current forces of change.
• It is capahle of implementing programs hased on
the first two considerations.
By constructively integrating the knowledge gained
from past experiences, the organization should be
able to determine and formulate a program that
projects into the future to embrace products, mar-
kets, earnings, debt position, ownership, and rates
of growth. Also, a corporate strategy must be dy-
namic enough to burst through the limiting bounda-
ries imposed by tunnel vision, yet flexible enough to
withstand or thwart a possible distraction or con-
fl ...
The document discusses successful post-merger integration and realizing synergies between merged companies. It notes that while cost-cutting is often a focus, truly achieving synergies requires engaging employees from both companies. It recommends conducting cultural due diligence during mergers and involving employees from both companies in integration project teams. If done properly through clear vision, communication, and focus on cultural and human aspects, mergers can provide opportunities for growth and innovation rather than just reductions.
1. The document provides advice for businesses on preparing for Brexit by assessing potential threats and opportunities, considering options to mitigate threats, and developing strategies to turn challenges into positive outcomes.
2. It recommends businesses ask questions about how Brexit may impact their operations and profitability, how much time they have to prepare, and what options they have.
3. The document also discusses strategies that successful companies used to survive the 2008 recession, such as adding more value for customers, innovating processes, and investing in the business.
The document provides a framework for developing and implementing a corporate sustainability strategy plan. It begins by discussing surveys that found awareness of sustainability's importance is growing among executives, but there is lack of consensus on what matters and how to measure its impact. The plan's goals are to help the company be recognized as accountable, assure capital market access, outperform on sustainability returns, and build reputation. The proposed framework involves 6 phases: 1) creating a sustainability culture, 2) mapping strategy areas, 3) benchmarking governance and finance standards, 4) assessing issues, 5) setting strategies and goals, and 6) an action plan. Benchmarking to standards like the Equator Principles and Dow Jones Sustainability Index can help lower costs
In this paper, I explore how the accelerator model could generate adequate returns by providing a hedge against risks present in the niche private equity model known as the Search Fund.
Elevate your enterprise cfo role reportCor Ranzijn
Companies in virtually every industry are undergoing a secular change to new, platform- based businesses. To thrive, organizations need to digitally reinvent their enterprise business
and operating models. CFO"s continue to be instrumental in providing the analytical insights to help the enterprise invest capital into new opportunities. Essential to this process is a highly collaborative, in-synch C-suite. The CFO’s newest mandate – to help steer the strategic direction
of the enterprise and do so iteratively – requires changes to their finance organizations. Startlingly, nearly half of CFOs report their own finance organizations fall short of what’s required.
This document provides a summary of Petra Söderling's learning diary from a study program in strategic innovations and entrepreneurship in Palo Alto, California from November 15-19, 2010. The diary summarizes lectures and discussions from professors on topics including strategic leadership of corporate innovation, building robust business clusters, dynamic capabilities, discovering business models, and lessons for CEOs. Key lessons included the importance of culture and mentality in strategy, the role of clusters and networks in innovation, using simple rules and rhythm in dynamic strategy, and the impact of leadership style on strategic decision making.
Venture capital valuation of small life science companies by Salim Gabro & Ro...Salim Gabro
Life science companies are research-intense companies with a high level of unpredictability of the product development. This is due to high dependency on the success of clinical studies, regulatory affairs, and immaterial property, which makes the industry special in comparison with most other industries. Valuation becomes challenging looking at companies that are not publicly listed. What is the value of a company with no established market price and a high level of future uncertainty?
This study focused on the valuation of small life science companies applicable for characteristics typical in venture capital, exemplified by a case study company with negative earnings.
Within this scope, a literature study was performed and the best suitable valuation methods were chosen.
An acquisition occurs when two companies combine to form a new company. Acquisitions can be financed through cash payments or by issuing stock in the acquiring company. Strategic planning is important for acquisitions and involves analyzing strengths, weaknesses, opportunities, and threats. Due diligence is the process of reviewing the target firm's financial, legal, and operational areas to evaluate risks before finalizing an acquisition.
Mc kinsey the eight essentials of innovationChien Do Van
The document discusses eight essential attributes that are present in companies that are high performers in innovation. It summarizes each of the eight essentials: Aspire, Choose, Discover, Evolve, Accelerate, Scale, Extend, and Mobilize. Aspire involves setting an innovation vision and targets. Choose focuses on prioritizing innovation opportunities and managing risk through a portfolio approach. Discover is about generating insights through customer learning and external networks.
How is COVID-19 Reshaping the role of Institutional strategy? By.Dr.Mahboob KhanHealthcare consultant
While workers around the globe are keeping essential services running, it is imperative for business leaders, particularly senior strategy executives, to reflect on the lasting implications of COVID-19 and what they can do to best position their people, their businesses, and society to recover and thrive in the long term. Five key shifts can help chief strategy officers (CSOs) successfully guide their organizations through the pandemic.
Module CLC AssignmentCollaborative Learning Community C.docxgilpinleeanna
Module CLC Assignment
Collaborative Learning Community: Constructivist Teaching: Then and Now
Group Name
Grand Canyon University: EED 364
Date
(INTRO)
REFLECTION
Within your collaborative group, locate three separate science lesson plans from different grade levels that are aligned to the same discipline and core idea across the NGSS. In a 500-750-word discussion: deconstruct the lesson plans and describe the components within the lesson plans that reflect how the students are actually engaging in science practices. Use the ASPA subheadings below to evaluate the lessons.
Asking questions (for science) and defining problems (for engineering)
Developing and using models
Planning and carrying out investigations
Analyzing and interpreting data
Using mathematics and computational thinking
Constructing explanations (for science) and designing solutions (for engineering)
Engaging in arguments from evidence
Obtaining, evaluating, and communicating information.
Conclusion
Reference
Why Best Buy has always had the best
strategy
Two new roads in search of continuous renewal
I
n the few decades since corporate strategy really took off as a serious academic
discipline, several luminaries such as Michael Porter have made their mark by
developing a theory, refining it and testing it, and in turn having a huge impact on how
the subject is studied by business students and practitioners alike. Other academics have
tried to challenge the theories, pick arguments or just plain put down these seminal theorists.
Others tinker with the formulae to try and make their own impact. However some try to
genuinely expand on the original and attempt to take it into new directions and dimensions
that, crucially, take account of the rapid changes in business practices.
An example of early corporate strategy theory is a matrix devised by Gary Hamel and CK
Prahalad that shows the importance of core competencies to an organization, and can be
used to develop strategies to take advantage of those core competencies. This is done by
plotting existing and new competencies alongside existing and new markets, which reflects
the competencies needed to consolidate position and compete in the new areas. But are
these the only choices open to firms where competencies are concerned?
Accident or design?
In the 1980s and 1990s there was a CEO of a UK pest control business nicknamed ‘‘Mr 20
percent’’ on account of his promises to grow the company by this much each year. He pulled
the trick off for several years, but not unsurprisingly he eventually became unstuck – but how
much of his and the company’s success down to cunning strategy, or luck? Similarly, did
Steve Jobs know how successful the iPod would be when he signed off Jonathan Ive’s iconic
design in 2001? And therefore, were future designs and functions based around it to gain
continuous growth? The answer is of course a mixture of the two, however some strategists
think that firms can at least ...
The document proposes holding a 1-day strategic creativity workshop for portfolio companies using the KAI method. The workshop would help companies generate at least 20 strategic business ideas each to overcome hurdles to growth. Management teams would learn patterns of strategic success and receive a playbook to guide future strategy decisions and rapid responses to competition. The KAI method consultants would facilitate the workshop and help prioritize strategic options for companies to pursue.
Ignacio Velez-Pareja : From the Slide Rule to the Black BerryFuturum2
1. The document discusses using financial modeling as a tool for business valuation and value management, rather than just for transactions like selling or buying a company.
2. It proposes developing a comprehensive financial model with traditional statements plus a cash budget to estimate how decisions impact future cash flows and value. This allows management to proactively shape the future rather than just reacting to the past.
3. The model incorporates factors like inflation, growth, and policies to evaluate risks and test scenarios. It is based on double-entry accounting to help ensure accuracy and identify errors.
The document proposes a one-day strategic creativity workshop hosted by Kai Method for venture capital firms and their portfolio companies. The workshop would help portfolio companies generate at least 20 innovative strategic business ideas to overcome hurdles to growth. It is argued that a 1% conversion rate of generated ideas into additional revenue could yield a 75% return on investment for the venture capital firm. Key details of the workshop format and benefits for participating management teams and venture capital firms are provided.
Capital Markets Strategies for Sustained Competitive Advantage, in the Jamaic...Edward Wilson
NCB Capital Markets Limited is one of the major players in the investment banking sector in Jamaica. The current economic climate threatens the viability of this industry and only the most efficient and strategic will survive as the region in general and the nation in particular rides out this economic storm. There are however, numerous opportunities that are presented within the pangs of the crisis. The leadership of NCB . ought to be aware of this and position for full advantage.
The document discusses doing innovation with less resources by making better choices, prioritizing activities, increasing speed, and maintaining culture and pace of innovation. It outlines 12 schools of innovation and discusses lean innovation approaches like efficient product development and design processes that eliminate waste. The document also provides examples of applying lean principles to research and development.
FOR DISCLOSURES AND OTHER IMPORTANT INFORMATION, PLEASE RE.docxAKHIL969626
FOR DISCLOSURES AND OTHER IMPORTANT INFORMATION, PLEASE REFER TO THE BACK OF THIS REPORT.
November 1, 2016
GLOBAL FINANCIAL STRATEGIES
www.credit-suisse.com
Measuring the Moat
Assessing the Magnitude and Sustainability of Value Creation
Authors
Michael J. Mauboussin
[email protected]
Dan Callahan, CFA
[email protected]redit-suisse.com
Darius Majd
[email protected]
“The most important thing to me is figuring out how big a moat there is around
the business. What I love, of course, is a big castle and a big moat with piranhas
and crocodiles.”
Warren E. Buffett
Linda Grant, “Striking Out at Wall Street,” U.S. News & World Report, June 12, 1994
Sustainable value creation is of prime interest to investors who seek to
anticipate expectations revisions.
This report develops a systematic framework to determine the size of a
company’s moat.
We cover industry analysis, firm-specific analysis, and firm interaction.
mailto:[email protected]
mailto:[email protected]
mailto:[email protected]
November 1, 2016
Measuring the Moat 2
Table of Contents
Executive Summary ................................................................................................................................ 3
Introduction ............................................................................................................................................ 4
Competitive Life Cycle ................................................................................................................. 4
Economic Moats ......................................................................................................................... 7
What Dictates a Company’s Destiny? ........................................................................................... 8
Industry Analysis ................................................................................................................................... 10
The Lay of the Land .................................................................................................................. 11
Industry Map ................................................................................................................. 11
Profit Pool .................................................................................................................... 13
Industry Stability ............................................................................................................ 15
Industry Classification .................................................................................................... 17
Industry Structure – Five Forces Analysis .................................................................................... 18
Entry and Exit ............................................................................................................... 19
Competitive Rivalry .................................. ...
Here are a few examples of dishonesty in Othello:
1. Iago deceives Othello into believing that Desdemona has been unfaithful with Cassio by fabricating "evidence" and manipulating Othello's insecurities. This ultimately destroys Othello and Desdemona's marriage through jealousy and distrust.
2. Iago lies to Roderigo, telling him he can help Roderigo win Desdemona's love while secretly plotting to steal Roderigo's money and use him as a pawn in his schemes against Cassio and Othello.
3. Iago lies to Cassio, getting him drunk and instigating a fight that leads to Cass
Factors Influencing the Growth of Venture CapitalIntroduct.docxmecklenburgstrelitzh
Factors Influencing the Growth of Venture Capital
Introduction
Many people dream of starting their businesses. There are several reasons why entrepreneurs would be willing to start their businesses. However, many of them get stuck because of a lack of capital since many financial institutions don't lend in the absence of collateral security. Some get lucky enough to get financial support from their savings or families and friends. But for others, there is only one alternative to obtain funds and start their businesses, and that is through venture capital. This is a part of private equity capital that is normally given for new start-ups that promise potential growth in the aim of getting a return on investment. In other words, venture capital investment is generally refers to cash in exchange for a share in the invested business.
Structure of Venture Capital
Venture capitalists (VC) refer to an investment firm or a person making venture investments. Apart from the issuance of capital, venture capitalists (VCs) also play a role in managing the business at an early stage, thus adding expertise skills. Kwak (2019) tells us that because there is a high risk of losing all investment in a given start-up company, most venture capital investments are done a pool format, where investors combine their portfolios into one large fund that invests in different start-ups. By doing this, they spread out risks hence improve their return on investments
According to Wallmeroth, Wirtz & Groh (2018), venture capital is generally used as a tool for economic development in underdeveloped countries. For the past few decades, venture capital has attained substantial growth especially in the developing economies where a considerable increase in economic activities has been observed of late. The main reason for this could be the search for different profitable markets that have gone through economic maturity, given that the developed markets have shown a slight decrease in profitability levels due to trade wars currently at play. Despite venture capital being widely disseminated worldwide, but the activity is mostly concentrated in America. In this paper, I will aim to understand the factors that drive the growth of venture capital.
Motives that drive Venture Capital
The venture capital market contains three elements namely management organization, capitalists, and invested corporations. In simplifying the dynamic market, capitalists invest their investments which are controlled by management organizations, which in turn, buy a stake in investment firms for a specified period (Maula, Autio & Murray, 2010).
· Organization Innovativeness
To clearly illustrate motives for venture capital, it’s essential to analyze the level of growth and development as a result of the effectiveness of measures at the organizational level. Generally, the organizations’ interest in creating venture funds has been largely influenced by the venture capital climate. Most companies gene.
Factors Influencing the Growth of Venture CapitalIntroduct.docxlmelaine
Factors Influencing the Growth of Venture Capital
Introduction
Many people dream of starting their businesses. There are several reasons why entrepreneurs would be willing to start their businesses. However, many of them get stuck because of a lack of capital since many financial institutions don't lend in the absence of collateral security. Some get lucky enough to get financial support from their savings or families and friends. But for others, there is only one alternative to obtain funds and start their businesses, and that is through venture capital. This is a part of private equity capital that is normally given for new start-ups that promise potential growth in the aim of getting a return on investment. In other words, venture capital investment is generally refers to cash in exchange for a share in the invested business.
Structure of Venture Capital
Venture capitalists (VC) refer to an investment firm or a person making venture investments. Apart from the issuance of capital, venture capitalists (VCs) also play a role in managing the business at an early stage, thus adding expertise skills. Kwak (2019) tells us that because there is a high risk of losing all investment in a given start-up company, most venture capital investments are done a pool format, where investors combine their portfolios into one large fund that invests in different start-ups. By doing this, they spread out risks hence improve their return on investments
According to Wallmeroth, Wirtz & Groh (2018), venture capital is generally used as a tool for economic development in underdeveloped countries. For the past few decades, venture capital has attained substantial growth especially in the developing economies where a considerable increase in economic activities has been observed of late. The main reason for this could be the search for different profitable markets that have gone through economic maturity, given that the developed markets have shown a slight decrease in profitability levels due to trade wars currently at play. Despite venture capital being widely disseminated worldwide, but the activity is mostly concentrated in America. In this paper, I will aim to understand the factors that drive the growth of venture capital.
Motives that drive Venture Capital
The venture capital market contains three elements namely management organization, capitalists, and invested corporations. In simplifying the dynamic market, capitalists invest their investments which are controlled by management organizations, which in turn, buy a stake in investment firms for a specified period (Maula, Autio & Murray, 2010).
· Organization Innovativeness
To clearly illustrate motives for venture capital, it’s essential to analyze the level of growth and development as a result of the effectiveness of measures at the organizational level. Generally, the organizations’ interest in creating venture funds has been largely influenced by the venture capital climate. Most companies gene ...
Melissa HinkhouseWeek 3-Original PostNURS 6050 Policy and A.docxwkyra78
Melissa Hinkhouse
Week 3-Original Post
NURS 6050: Policy and Advocacy for Improving Population Health
Walden University
In 2010 The Affordable Care Act (ACA) was enacted; the hope was to expand access to medical care, make coverage more affordable, and decrease the number of people without medical insurance. The Affordable Care Act (ACA) expanded and improved health insurance coverage in two primary ways. First, the number of individuals receiving insurance coverage grown by increasing access to coverage through Medicaid expansion and providing subsidies to purchase private insurance on the health care exchanges. Second, the ACA upgraded the quality and scope of coverage by improving benefit design, including implementing the essential health benefits (Willison & Singer, 2017). People who did not have coverage through their employer or Medicaid were required to purchase insurance through the Marketplace. The Marketplace was created as a one-stop-shop for people to view multiple plans and purchase insurance. Just because you have access to health care insurance does not mean you are going to receive quality health care (Teitelbaum, 2018).
Both parties have asked that the ACA be repealed or replaced for multiple reasons. Every Republican presidential candidate for 2016 has called for the repeal of the ACA. Some, but not all, Republican candidates have proposed health policies that they would like to put in place after repeal, but there is no broad agreement on a replacement for the ACA (Buettgens & Blumberg, 2016). The federal government would spend $90.9 billion less on health care for the nonelderly in 2021 if the ACA were repealed (Buettgens & Blumberg, 2016). State governments as a whole would spend $5.2 billion more on health care for the nonelderly in 2021 if the ACA were repealed (Buettgens & Blumberg, 2016). Healthcare is a priority to many Americans for obvious reasons; it was more costly for those with preexisting conditions before the ACA to obtain Medical Insurance. With the ACA the income guidelines for Medicaid where changed so additional people qualified that didn’t prior. As a Behavioral Health Nurse, I am a fan of anyone and everyone having access to Healthcare Services. I have seen to many times my patient not have the money for their medications because insurance was canceled so they go off their medications, they become unstable and ended up in the Emergency Department and admitted Inpatient, costing more money, hurting themselves and their loved ones.
Politicians are aware that election time is the best time to play the tug of war game with the heavy ticket items to capture someone votes. Republicans ran hard on promises to get rid of the law in every election since it passed in 2010. But when the GOP finally got control of the House, the Senate and the White House in 2017, Republicans found
they could not reach agreement
on how to "repeal and replace" the law (Kaiser Health News, 2018). And political strategists s.
Melissa Hinkhouse
Advanced Pharmacology NURS-6521N-43
Professor Dr. Vicki Gardin
Discussion Board Week 1-Original Post
11/30/2020
I have worked in an outpatient behavioral health clinic for the past seven years with many different providers. I live in a rural community, many patients wait six to twelve months to be seen. Patients being treated for Attention Deficit Disorder must be officially tested before being seen by a Psychologist. For this discussion board post, I have changed the name of my patient to Paul to ensure patient confidentially. The provider I worked with this particular patient will also be referred to as PMHNP to ensure provider confidentiality.
Paul was a ten-year-old Caucasian male referred to our clinic diagnosed per DSM criteria, confirmed via Psychologist testing with ADHD. When he saw the Psychologist, he was also diagnosed with mild depression and anxiety. He struggled with concentration, hyperactivity, impulse control, and disorganization. He presented to his appointment with his mother and father, clean, well-nourished, pleasant, interactive with staff, reported no medication allergies, current medication Zyrtec for seasonal allergies. Paul just had his well-child exam and is current on vaccinations and his primary care provider completed lab work to include CBC, CMP, TSH, Vit D, B12, and A1C, all have returned normal. Family history reported father has a history of ADHD (never medicated), brother has a history of depression and anxiety (never medicated treating with psychotherapy), no other significant family history to report. Paul’s current weight at his appointment was 30kg.
PMHNP spent one hour with Paul and his parents for the initial new patient appointment (Thursday). It was decided Paul would be prescribed Strattera (atomoxetine) 40mg once a day for one week then increase to 80mg once a day. I returned to work on Monday and received a call from Paul’s mom, she said he was acting strange. He was tearful, had been in his room with the door closed for most of the weekend, she stated on Sunday she went into his room and he was crying and said he was just thinking about dying and his parents dying. She stated he had already had his meds Sunday so she kept him with her that entire day and made Sunday night a campout night in the Livingroom so he would think it was fun and she could keep a close eye on him. I had a cancelation that morning for him to come to see PMHNP and he was in to see her within twenty minutes and removed from Strattera. His parents decided medications were no longer the route they wanted to try for treatment and a referral was made for psychotherapy.
The only medication Paul takes on occasion is Zyrtec which is in an antihistamine drug class, Strattera is a selective norepinephrine reuptake inhibitor; there is no known drug interaction between the two medications. Reflecting on his age and the medication, Strattera has a black box labeled for suicidal ideation with adolescents dia.
Meiner, S. E., & Yeager, J. J. (2019). Chapter 17Chap.docxwkyra78
Meiner, S. E., & Yeager, J. J. (2019).
Chapter 17
Chapter_017.pptx
Chapter 18
Chapter_018.pptx
Chapter 19
Chapter_019.pptx
Chapter 20
Chapter_020.pptx
Watch
None.
Supplemental Materials & Resources
Visit the
CINAHL Complete
under the
A-to-Z Databases
on the
University Library's
website and locate the article(s) below:
O’Keefe-McCarthy, S. (2009). Technologically-mediated nursing care: The impact on moral agency. Nursing Ethics, 16(6), 76-796.
Teutsch, S., & Rechel, B. (2012). Ethics of resource allocation and rationing medical care in a time of fiscal restraint: US and Europe. Public Health Reviews, 34(1), 1-10.
QUESTION
Define presbycusis, name signs and symptoms, etiology and differential diagnosis.
Create 3 interventions-education measures with a patient with Presbycusis.
List, define and elaborate on three different retinal and macular diseases age-related.
Submission Instructions:
Your initial post should be at least 500 words, formatted and cited in current APA style with support from at least 2 academic sources
Your assignment will be graded according to the grading rubric.
.
member is a security software architect in a cloud service provider .docxwkyra78
member is a security software architect in a cloud service provider company, assigned to a project to provide the client with data integrity and confidentiality protections for data in transit that will be using applications in the cloud. Your client is an HR company that is moving HR applications and HR data into a community cloud, sharing tenancy with other clients. Your company has set up a software as a service, SAS, offering for its client base.
The data that the HR company will be pushing to and from the cloud will contain sensitive employee information, such as personally identifiable information, PII. You will have to address sensitive data and transit issues of the client data using the HR applications stored in the cloud, and provide a life cycle management report that includes solutions to the cloud computing architect of your company.
Software Development Life Cycle
Technology development and implementation usually follow a software development life cycle (SDLC) methodology. This approach ensures accuracy of information for analysis and decision making, as well as appropriate resources for effective technology management.
You and your team members will use components of the SDLC methodology to develop a
life cycle management report
for the cloud computing architect of a company. This is a group exercise, representing the kind of collaboration often required in the cybersecurity technology community.
There are 11 steps to lead you through this project. Similar steps are typically used in organizational SDLC projects. Most steps should take no more than two hours to complete, and the entire project should take no more than three weeks to complete. Begin with the workplace scenario, and then continue with Step 1: “Initiating the Project.”
Life Cycle Management Report:
A 10- to 15-page double-spaced Word document on data protection techniques for a cloud-based service with citations in APA format. The page count does not include figures or tables. There is no penalty for using additional pages if you need them. Include a minimum of six references. Include a reference list with the report.
As the cloud security architect, you must understand the security development life cycle process. Review the following resources to learn about the security development life cycle process:
security development life cycle
software development methodologies
Click the following links to learn more about critical infrastructure sectors:
Critical Infrastructure Sectors
. Read their descriptions and consider which sector you support in your role.
Process Control Systems: Cybersecurity and Defense
To be completed by a designated team member:
You will begin your Life Cycle Management Report now.
Choose a fictional or actual organization. Describe the mission of the organization and the business need to move to a cloud environment.
Identify the scope of the security architecture and include a topology. To narrow your scope, focus on is.
Melissa ShortridgeWeek 6COLLAPSEMy own attitude has ch.docxwkyra78
Melissa Shortridge
Week 6
COLLAPSE
My own attitude has changed from lack of understanding to enlightenment over the years. In elementary school I never experienced students with disabilities in my classrooms, growing up. But as the years went on and legislation changed students with disabilities started trickling into general education classrooms. They were always ignored by other students and often times had an aide to assist them with assignments. As an adult my heart has opened up to accept all types of people. In the Pennhurst documentary, it was reiterated, they are just people (Baldini, 1968). Which is my outlook on how to treat everyone. Every single person is a human being, treat them the way you wish to be treated. Everyone no matter their race, disability or socio-economic status deserves to be treated humanely.
As an educator I have worked with several different types of students. Students from low socio-economic areas, behavioral issues, vision impairments, hearing impairments, with autism, hyper activity and down syndrome, and with all of these students I have given them my best effort to show them that they are students first. Slavin and Schunk (2017) said it best, “Each student has many characteristics, and the disability is only one of them. To define the child in terms of the disability does him or her an injustice” (p. 235). It is our role as an educator to incorporate different learning styles to give each student, regardless of disabilities, the education that they deserve.
Welcoming students with disabilities into my classroom will be an important aspect in my role as an educator. Allowing each student to feel love and acceptance by peers is important for any students success. Van Brummelen (2009) states, “ It is important to appreciate students with special needs for who they are. Always look beyond their disabilities and teach them as whole persons” (p. 208). Being an advocate for my students with learning disabilities will garner them respect and dignity that they need to be self sufficient. In the Pennhurst documentary, the children did not have complete proper advocacy from the people that worked with them. They were simply shuffled along and not given the proper education and care that they needed to be self-sufficient (Baldini, 1968). “Defend the weak and the fatherless; uphold the cause of the poor and oppressed. Rescue the weak and the needy; deliver them from the hand of the wicked” (Psalm 82:3-4, New International Version). It is our Godly duty to defend individuals who can not defend themselves. In His eyes we are all created equal and in that we all deserve equal treatment and opportunities.
References
Baldini, B. (1968). Suffer the Little Children: Pennhurst Pennsylvania State Home for Disabled Children [Video file]. Retrieved from
https://youtu.be/YG33HvIKOgQ
Slavin, R.E., & Schunk D.H. (2017). Learning Theories: EDUC 500 (1st ed.) Boston, MA: Pearson.
Van Brummelen, H. (2009). Walking wit.
Melissa is a 15-year-old high school student. Over the last week.docxwkyra78
Melissa is a 15-year-old high school student. Over the last week, she had been feeling tired and found it difficult to stay awake in class. By the time the weekend had arrived, she developed a sore throat that made it difficult to eat and even drink. Melissa was too tired to get out of bed, and she said her head ached. On Monday morning, her mother took her to her doctor. Upon completing the physical exam, he told Melissa the lymph nodes were enlarged in her neck and she had a fever. He ordered blood tests and told Melissa he thought she had mononucleosis, a viral infection requiring much bed rest.
Innate and adaptive immune defenses work collectively in destroying invasive microorganisms. What is the interaction between macrophages and T lymphocytes during the presentation of antigen?
Melissa’s illness is caused by a virus. Where are type I interferons produced, and why are they important in combating viral infections?
Humoral immunity involves the activation of B lymphocytes and production of antibodies. What are the general mechanisms of action that make antibodies a key component of an immune response?
.
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Collaborative Learning Community: Constructivist Teaching: Then and Now
Group Name
Grand Canyon University: EED 364
Date
(INTRO)
REFLECTION
Within your collaborative group, locate three separate science lesson plans from different grade levels that are aligned to the same discipline and core idea across the NGSS. In a 500-750-word discussion: deconstruct the lesson plans and describe the components within the lesson plans that reflect how the students are actually engaging in science practices. Use the ASPA subheadings below to evaluate the lessons.
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Developing and using models
Planning and carrying out investigations
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Engaging in arguments from evidence
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Conclusion
Reference
Why Best Buy has always had the best
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Two new roads in search of continuous renewal
I
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November 1, 2016
GLOBAL FINANCIAL STRATEGIES
www.credit-suisse.com
Measuring the Moat
Assessing the Magnitude and Sustainability of Value Creation
Authors
Michael J. Mauboussin
[email protected]
Dan Callahan, CFA
[email protected]redit-suisse.com
Darius Majd
[email protected]
“The most important thing to me is figuring out how big a moat there is around
the business. What I love, of course, is a big castle and a big moat with piranhas
and crocodiles.”
Warren E. Buffett
Linda Grant, “Striking Out at Wall Street,” U.S. News & World Report, June 12, 1994
Sustainable value creation is of prime interest to investors who seek to
anticipate expectations revisions.
This report develops a systematic framework to determine the size of a
company’s moat.
We cover industry analysis, firm-specific analysis, and firm interaction.
mailto:[email protected]
mailto:[email protected]
mailto:[email protected]
November 1, 2016
Measuring the Moat 2
Table of Contents
Executive Summary ................................................................................................................................ 3
Introduction ............................................................................................................................................ 4
Competitive Life Cycle ................................................................................................................. 4
Economic Moats ......................................................................................................................... 7
What Dictates a Company’s Destiny? ........................................................................................... 8
Industry Analysis ................................................................................................................................... 10
The Lay of the Land .................................................................................................................. 11
Industry Map ................................................................................................................. 11
Profit Pool .................................................................................................................... 13
Industry Stability ............................................................................................................ 15
Industry Classification .................................................................................................... 17
Industry Structure – Five Forces Analysis .................................................................................... 18
Entry and Exit ............................................................................................................... 19
Competitive Rivalry .................................. ...
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Factors Influencing the Growth of Venture Capital
Introduction
Many people dream of starting their businesses. There are several reasons why entrepreneurs would be willing to start their businesses. However, many of them get stuck because of a lack of capital since many financial institutions don't lend in the absence of collateral security. Some get lucky enough to get financial support from their savings or families and friends. But for others, there is only one alternative to obtain funds and start their businesses, and that is through venture capital. This is a part of private equity capital that is normally given for new start-ups that promise potential growth in the aim of getting a return on investment. In other words, venture capital investment is generally refers to cash in exchange for a share in the invested business.
Structure of Venture Capital
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According to Wallmeroth, Wirtz & Groh (2018), venture capital is generally used as a tool for economic development in underdeveloped countries. For the past few decades, venture capital has attained substantial growth especially in the developing economies where a considerable increase in economic activities has been observed of late. The main reason for this could be the search for different profitable markets that have gone through economic maturity, given that the developed markets have shown a slight decrease in profitability levels due to trade wars currently at play. Despite venture capital being widely disseminated worldwide, but the activity is mostly concentrated in America. In this paper, I will aim to understand the factors that drive the growth of venture capital.
Motives that drive Venture Capital
The venture capital market contains three elements namely management organization, capitalists, and invested corporations. In simplifying the dynamic market, capitalists invest their investments which are controlled by management organizations, which in turn, buy a stake in investment firms for a specified period (Maula, Autio & Murray, 2010).
· Organization Innovativeness
To clearly illustrate motives for venture capital, it’s essential to analyze the level of growth and development as a result of the effectiveness of measures at the organizational level. Generally, the organizations’ interest in creating venture funds has been largely influenced by the venture capital climate. Most companies gene.
Factors Influencing the Growth of Venture CapitalIntroduct.docxlmelaine
Factors Influencing the Growth of Venture Capital
Introduction
Many people dream of starting their businesses. There are several reasons why entrepreneurs would be willing to start their businesses. However, many of them get stuck because of a lack of capital since many financial institutions don't lend in the absence of collateral security. Some get lucky enough to get financial support from their savings or families and friends. But for others, there is only one alternative to obtain funds and start their businesses, and that is through venture capital. This is a part of private equity capital that is normally given for new start-ups that promise potential growth in the aim of getting a return on investment. In other words, venture capital investment is generally refers to cash in exchange for a share in the invested business.
Structure of Venture Capital
Venture capitalists (VC) refer to an investment firm or a person making venture investments. Apart from the issuance of capital, venture capitalists (VCs) also play a role in managing the business at an early stage, thus adding expertise skills. Kwak (2019) tells us that because there is a high risk of losing all investment in a given start-up company, most venture capital investments are done a pool format, where investors combine their portfolios into one large fund that invests in different start-ups. By doing this, they spread out risks hence improve their return on investments
According to Wallmeroth, Wirtz & Groh (2018), venture capital is generally used as a tool for economic development in underdeveloped countries. For the past few decades, venture capital has attained substantial growth especially in the developing economies where a considerable increase in economic activities has been observed of late. The main reason for this could be the search for different profitable markets that have gone through economic maturity, given that the developed markets have shown a slight decrease in profitability levels due to trade wars currently at play. Despite venture capital being widely disseminated worldwide, but the activity is mostly concentrated in America. In this paper, I will aim to understand the factors that drive the growth of venture capital.
Motives that drive Venture Capital
The venture capital market contains three elements namely management organization, capitalists, and invested corporations. In simplifying the dynamic market, capitalists invest their investments which are controlled by management organizations, which in turn, buy a stake in investment firms for a specified period (Maula, Autio & Murray, 2010).
· Organization Innovativeness
To clearly illustrate motives for venture capital, it’s essential to analyze the level of growth and development as a result of the effectiveness of measures at the organizational level. Generally, the organizations’ interest in creating venture funds has been largely influenced by the venture capital climate. Most companies gene ...
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Melissa HinkhouseWeek 3-Original PostNURS 6050 Policy and A.docxwkyra78
Melissa Hinkhouse
Week 3-Original Post
NURS 6050: Policy and Advocacy for Improving Population Health
Walden University
In 2010 The Affordable Care Act (ACA) was enacted; the hope was to expand access to medical care, make coverage more affordable, and decrease the number of people without medical insurance. The Affordable Care Act (ACA) expanded and improved health insurance coverage in two primary ways. First, the number of individuals receiving insurance coverage grown by increasing access to coverage through Medicaid expansion and providing subsidies to purchase private insurance on the health care exchanges. Second, the ACA upgraded the quality and scope of coverage by improving benefit design, including implementing the essential health benefits (Willison & Singer, 2017). People who did not have coverage through their employer or Medicaid were required to purchase insurance through the Marketplace. The Marketplace was created as a one-stop-shop for people to view multiple plans and purchase insurance. Just because you have access to health care insurance does not mean you are going to receive quality health care (Teitelbaum, 2018).
Both parties have asked that the ACA be repealed or replaced for multiple reasons. Every Republican presidential candidate for 2016 has called for the repeal of the ACA. Some, but not all, Republican candidates have proposed health policies that they would like to put in place after repeal, but there is no broad agreement on a replacement for the ACA (Buettgens & Blumberg, 2016). The federal government would spend $90.9 billion less on health care for the nonelderly in 2021 if the ACA were repealed (Buettgens & Blumberg, 2016). State governments as a whole would spend $5.2 billion more on health care for the nonelderly in 2021 if the ACA were repealed (Buettgens & Blumberg, 2016). Healthcare is a priority to many Americans for obvious reasons; it was more costly for those with preexisting conditions before the ACA to obtain Medical Insurance. With the ACA the income guidelines for Medicaid where changed so additional people qualified that didn’t prior. As a Behavioral Health Nurse, I am a fan of anyone and everyone having access to Healthcare Services. I have seen to many times my patient not have the money for their medications because insurance was canceled so they go off their medications, they become unstable and ended up in the Emergency Department and admitted Inpatient, costing more money, hurting themselves and their loved ones.
Politicians are aware that election time is the best time to play the tug of war game with the heavy ticket items to capture someone votes. Republicans ran hard on promises to get rid of the law in every election since it passed in 2010. But when the GOP finally got control of the House, the Senate and the White House in 2017, Republicans found
they could not reach agreement
on how to "repeal and replace" the law (Kaiser Health News, 2018). And political strategists s.
Melissa Hinkhouse
Advanced Pharmacology NURS-6521N-43
Professor Dr. Vicki Gardin
Discussion Board Week 1-Original Post
11/30/2020
I have worked in an outpatient behavioral health clinic for the past seven years with many different providers. I live in a rural community, many patients wait six to twelve months to be seen. Patients being treated for Attention Deficit Disorder must be officially tested before being seen by a Psychologist. For this discussion board post, I have changed the name of my patient to Paul to ensure patient confidentially. The provider I worked with this particular patient will also be referred to as PMHNP to ensure provider confidentiality.
Paul was a ten-year-old Caucasian male referred to our clinic diagnosed per DSM criteria, confirmed via Psychologist testing with ADHD. When he saw the Psychologist, he was also diagnosed with mild depression and anxiety. He struggled with concentration, hyperactivity, impulse control, and disorganization. He presented to his appointment with his mother and father, clean, well-nourished, pleasant, interactive with staff, reported no medication allergies, current medication Zyrtec for seasonal allergies. Paul just had his well-child exam and is current on vaccinations and his primary care provider completed lab work to include CBC, CMP, TSH, Vit D, B12, and A1C, all have returned normal. Family history reported father has a history of ADHD (never medicated), brother has a history of depression and anxiety (never medicated treating with psychotherapy), no other significant family history to report. Paul’s current weight at his appointment was 30kg.
PMHNP spent one hour with Paul and his parents for the initial new patient appointment (Thursday). It was decided Paul would be prescribed Strattera (atomoxetine) 40mg once a day for one week then increase to 80mg once a day. I returned to work on Monday and received a call from Paul’s mom, she said he was acting strange. He was tearful, had been in his room with the door closed for most of the weekend, she stated on Sunday she went into his room and he was crying and said he was just thinking about dying and his parents dying. She stated he had already had his meds Sunday so she kept him with her that entire day and made Sunday night a campout night in the Livingroom so he would think it was fun and she could keep a close eye on him. I had a cancelation that morning for him to come to see PMHNP and he was in to see her within twenty minutes and removed from Strattera. His parents decided medications were no longer the route they wanted to try for treatment and a referral was made for psychotherapy.
The only medication Paul takes on occasion is Zyrtec which is in an antihistamine drug class, Strattera is a selective norepinephrine reuptake inhibitor; there is no known drug interaction between the two medications. Reflecting on his age and the medication, Strattera has a black box labeled for suicidal ideation with adolescents dia.
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Meiner, S. E., & Yeager, J. J. (2019).
Chapter 17
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Chapter 19
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Chapter 20
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Supplemental Materials & Resources
Visit the
CINAHL Complete
under the
A-to-Z Databases
on the
University Library's
website and locate the article(s) below:
O’Keefe-McCarthy, S. (2009). Technologically-mediated nursing care: The impact on moral agency. Nursing Ethics, 16(6), 76-796.
Teutsch, S., & Rechel, B. (2012). Ethics of resource allocation and rationing medical care in a time of fiscal restraint: US and Europe. Public Health Reviews, 34(1), 1-10.
QUESTION
Define presbycusis, name signs and symptoms, etiology and differential diagnosis.
Create 3 interventions-education measures with a patient with Presbycusis.
List, define and elaborate on three different retinal and macular diseases age-related.
Submission Instructions:
Your initial post should be at least 500 words, formatted and cited in current APA style with support from at least 2 academic sources
Your assignment will be graded according to the grading rubric.
.
member is a security software architect in a cloud service provider .docxwkyra78
member is a security software architect in a cloud service provider company, assigned to a project to provide the client with data integrity and confidentiality protections for data in transit that will be using applications in the cloud. Your client is an HR company that is moving HR applications and HR data into a community cloud, sharing tenancy with other clients. Your company has set up a software as a service, SAS, offering for its client base.
The data that the HR company will be pushing to and from the cloud will contain sensitive employee information, such as personally identifiable information, PII. You will have to address sensitive data and transit issues of the client data using the HR applications stored in the cloud, and provide a life cycle management report that includes solutions to the cloud computing architect of your company.
Software Development Life Cycle
Technology development and implementation usually follow a software development life cycle (SDLC) methodology. This approach ensures accuracy of information for analysis and decision making, as well as appropriate resources for effective technology management.
You and your team members will use components of the SDLC methodology to develop a
life cycle management report
for the cloud computing architect of a company. This is a group exercise, representing the kind of collaboration often required in the cybersecurity technology community.
There are 11 steps to lead you through this project. Similar steps are typically used in organizational SDLC projects. Most steps should take no more than two hours to complete, and the entire project should take no more than three weeks to complete. Begin with the workplace scenario, and then continue with Step 1: “Initiating the Project.”
Life Cycle Management Report:
A 10- to 15-page double-spaced Word document on data protection techniques for a cloud-based service with citations in APA format. The page count does not include figures or tables. There is no penalty for using additional pages if you need them. Include a minimum of six references. Include a reference list with the report.
As the cloud security architect, you must understand the security development life cycle process. Review the following resources to learn about the security development life cycle process:
security development life cycle
software development methodologies
Click the following links to learn more about critical infrastructure sectors:
Critical Infrastructure Sectors
. Read their descriptions and consider which sector you support in your role.
Process Control Systems: Cybersecurity and Defense
To be completed by a designated team member:
You will begin your Life Cycle Management Report now.
Choose a fictional or actual organization. Describe the mission of the organization and the business need to move to a cloud environment.
Identify the scope of the security architecture and include a topology. To narrow your scope, focus on is.
Melissa ShortridgeWeek 6COLLAPSEMy own attitude has ch.docxwkyra78
Melissa Shortridge
Week 6
COLLAPSE
My own attitude has changed from lack of understanding to enlightenment over the years. In elementary school I never experienced students with disabilities in my classrooms, growing up. But as the years went on and legislation changed students with disabilities started trickling into general education classrooms. They were always ignored by other students and often times had an aide to assist them with assignments. As an adult my heart has opened up to accept all types of people. In the Pennhurst documentary, it was reiterated, they are just people (Baldini, 1968). Which is my outlook on how to treat everyone. Every single person is a human being, treat them the way you wish to be treated. Everyone no matter their race, disability or socio-economic status deserves to be treated humanely.
As an educator I have worked with several different types of students. Students from low socio-economic areas, behavioral issues, vision impairments, hearing impairments, with autism, hyper activity and down syndrome, and with all of these students I have given them my best effort to show them that they are students first. Slavin and Schunk (2017) said it best, “Each student has many characteristics, and the disability is only one of them. To define the child in terms of the disability does him or her an injustice” (p. 235). It is our role as an educator to incorporate different learning styles to give each student, regardless of disabilities, the education that they deserve.
Welcoming students with disabilities into my classroom will be an important aspect in my role as an educator. Allowing each student to feel love and acceptance by peers is important for any students success. Van Brummelen (2009) states, “ It is important to appreciate students with special needs for who they are. Always look beyond their disabilities and teach them as whole persons” (p. 208). Being an advocate for my students with learning disabilities will garner them respect and dignity that they need to be self sufficient. In the Pennhurst documentary, the children did not have complete proper advocacy from the people that worked with them. They were simply shuffled along and not given the proper education and care that they needed to be self-sufficient (Baldini, 1968). “Defend the weak and the fatherless; uphold the cause of the poor and oppressed. Rescue the weak and the needy; deliver them from the hand of the wicked” (Psalm 82:3-4, New International Version). It is our Godly duty to defend individuals who can not defend themselves. In His eyes we are all created equal and in that we all deserve equal treatment and opportunities.
References
Baldini, B. (1968). Suffer the Little Children: Pennhurst Pennsylvania State Home for Disabled Children [Video file]. Retrieved from
https://youtu.be/YG33HvIKOgQ
Slavin, R.E., & Schunk D.H. (2017). Learning Theories: EDUC 500 (1st ed.) Boston, MA: Pearson.
Van Brummelen, H. (2009). Walking wit.
Melissa is a 15-year-old high school student. Over the last week.docxwkyra78
Melissa is a 15-year-old high school student. Over the last week, she had been feeling tired and found it difficult to stay awake in class. By the time the weekend had arrived, she developed a sore throat that made it difficult to eat and even drink. Melissa was too tired to get out of bed, and she said her head ached. On Monday morning, her mother took her to her doctor. Upon completing the physical exam, he told Melissa the lymph nodes were enlarged in her neck and she had a fever. He ordered blood tests and told Melissa he thought she had mononucleosis, a viral infection requiring much bed rest.
Innate and adaptive immune defenses work collectively in destroying invasive microorganisms. What is the interaction between macrophages and T lymphocytes during the presentation of antigen?
Melissa’s illness is caused by a virus. Where are type I interferons produced, and why are they important in combating viral infections?
Humoral immunity involves the activation of B lymphocytes and production of antibodies. What are the general mechanisms of action that make antibodies a key component of an immune response?
.
1. The document describes measuring the angle θ between momentum vectors of particles π- and Σ- produced in a particle interaction using a bubble chamber photograph. The angle can be determined by drawing tangents to the particle tracks and measuring the angle between them.
2. An alternative method to measure the angle not requiring a protractor is described using ratios of distances along the tangents.
3. Instructions are given to estimate uncertainties in measurements taken from repeated readings using calculations of average and standard deviation.
Measurement of the angle θ For better understanding .docxwkyra78
Measurement of the angle θ
For better understanding I am showing you a different particle track diagram bellow. Where at
point C particle 𝜋 − 𝑎𝑛𝑑 Σ− are created and the Σ− decays into 𝜋 ∓ 𝑎𝑛𝑑 K− particles
The angle θ between the π− and Σ− momentum vectors can be determined by drawing tangents
to the π− and Σ− tracks at the point of the Σ− decay. We can then measure the angle between
the tangents using a protractor. Alternative method which does not require a protractor is also
possible. Let AC and BC be the tangents to the π− and Σ− tracks respectively. Drop a
perpendicular (AB) and measure the distances AB and BC. The ratio AB/BC gives the tangent of
the angle180◦−θ. It should be noted that only some of the time will the angle θ exceed 90◦ as
shown here.
Determining the uncertainty of Measurements
In part B, It is asked to estimate the uncertainty of your measurements of 𝜃 and r.
Uncertainty of measurement is the doubt that exists about the result of any measurement. You
might think that well-made rulers, clocks and thermometers should be trustworthy, and give
the right answers. But for every measurement - even the most careful - there is always a margin
of doubt.
It is important not to confuse the terms ‘error’ and ‘uncertainty’.
Error is the difference between the measured value and the ‘true value’ of the thing being
measured.
Uncertainty is a quantification of the doubt about the measurement result
Since there is always a margin of doubt about any measurement, we need to ask ‘How big is the
margin?’ and ‘How bad is the doubt?’ Thus, two numbers are really needed in order to quantify
an uncertainty. One is the width of the margin, or interval. The other is a confidence level, and
states how sure we are that the ‘true value’ is within that margin.
You can increase the amount of information you get from your measurements by taking a
number of readings and carrying out some basic statistical calculations. The two most
important statistical calculations are to find the average or arithmetic mean, and the standard
deviation for a set of numbers.
The ‘true’ value for the standard deviation can only be found from a very large (infinite) set of
readings. From a moderate number of values, only an estimate of the standard deviation can be
found. The symbol s is usually used for the estimated standard deviation.
Suppose you have a set of n readings. Start by finding the average:
For the set of readings x={16, 19, 18, 16, 17, 19, 20, 15, 17 and 13}, the average is �̅� =
∑ 𝑥𝑖
𝑛
=
17.
Next find (𝑥𝑖 − �̅�)
2
Then 𝑠 = √
(𝑥𝑖−�̅�)
2
𝑛−1
= 2.21
Lifetime calculation
In part C you are asked to determine the life time of the neutral particles from their
momentums.
The Σ− lifetime can be approximately determined using the measured values of the Σ− track
lengths. The average momentum of the Σ− particle can be found from its initial and fin
Meaning-Making Forum 2 (Week 5)Meaning-Making Forums 1-4 are thi.docxwkyra78
Meaning-Making Forum 2 (Week 5)
Meaning-Making Forums 1-4 are this course's unique final project.
Be fully engaged in Phase Two!
After reviewing the readings, presentations, lecture notes, articles, and web-engagements, and previous assignments, artificially move your predetermined careseeker (i.e., Crossroads’ Careseekers: Bruce, Joshua, Brody, Justin, or Melissa) through Phase Two.
NOTE: These research-based forums require that you draw upon ALL
of the course readings and learning activities to date, in order to substantively develop each phase in our
Solution
-based, Short-term, Pastoral Counseling (SbStPC) process. Noticeably support each core assertion.
Rapport and Relational Alignment.
Briefly discuss how you will continue to build rapport and shift your relational style in order to best align with the careseeker’s style (i.e., use DISC language) and current behavioral position (i.e., attending, blaming, or willing).
Phase Two Distinctive Features.
Narrate movement of careseeker through Phase Two’s distinctive features (i.e., purpose, goal, chief aim, role/responsibility, use of guiding assumptions) and apply pertinent insights and techniques from ALL the readings, previous assignments, and the Bible.
Supportive Feedback Break.
What portrait, definition(s), key thought(s), and/or assessment insight from the
Quick Reference Guide
might be utilized in the supportive feedback technique?
Phase Two Marker.
Describe a marker that indicates you have collaboratively ‘imagineered” a picture of life without the problem. In what way does this marker indicate the careseeker is in a willing position and ready for Phase Three?
Food for Thought:
When learning a new people skill or counseling technique, is it normal to “feel” awkward and fake? Use at least 1 example and thoughtfully explain how this “feeling” might be normalized.
TIPS:
Carefully Follow Meaning-Making Forum Guidelines & Tips!
Make sure to use headings (5) so that the most inattentive reader may easily follow your thoughts.
Use the annotated outline approach. Bullets should have concise, complete, well-developed sentences or paragraphs.
Foster a “noble-minded” climate for investigating claims through well-supported core assertions (i.e., consider the validation pattern of the Bereans; Acts 17:11).
Noticeably support assertions to facilitate further investigation and to avoid the appearance of plagiarism.
Since you have the required materials (e.g.,
Masterpiece)
, abridge any related citations (Nichols, p. 12) and do not list the required source in a References’ section.
Secondary sources must follow current APA guidelines for citations and References.
Make every effort to prove that you care about the subject matter by proofreading to eliminate grammar and spelling distractions.
A substantive thread (at least 450 words)
.
MBA6231 - 1.1 - project charter.docxProject Charter Pr.docxwkyra78
MBA6231 - 1.1 - project charter.docx
Project Charter
Project Charter
Student Name
Institution
Course Code
Project Title: Michael Joseph Place, The place to be
Project Start Date: 25/7/2018
Projected Finish Date: 25/12/2018
Budget Information: $ 4,500.00
Project Manager: Student name,[email protected], 210- 105 - 6676
Business Need
The project manager will be hosting an evening lounge event that will be targeting the clientele to an upscale lounge to be built in downtown. Through such an event the city will have a positive exposure.
There will be need for effective marketing, music, modern décor and most likely investors. The menu for food and drinks will need to be within budget. The venue needs to have amiable space and adequate seats for all guests.
The first step to this project involves coming up with a plan on a piece of paper. Once this is done the next step will involve selection of vendors to various goods and services. Once everything has been put to perspective the next stage will be to involve investors who will include local business owners. These investors will be encouraged to do so with the exchange for them to market and advertise their products at the event. We will have three packages for investors including Silver, Gold and Platinum packages.
Project Objectives
The proposal is to have a social entertainment evening lounge in Chicago. The project managers will be showcasing the new concept of entertainment by holding a series of events known as “The Place to be!”
· The events will be used to showcase the atmosphere that the new lounge will be offering
· The events will offer the professional audiences an opportunity to network while at the same time being entertained.
· The events will be targeting an audience of 150 attendants
· To have an environment where attendants can dance, dine and drink socially while discussing business.
Approach
This project will be managed in accordance with the PMI approach as modified.
Assumptions/Constraints/Dependencies
The assumption is that with the provision of an exquisite and upscale venue that is mature in Chicago, IL, will be successful due to the fact that there is no such a venue within a 100 mile radius.
One of the likely constraint is finding a venue that grabs attention of the targeted crowd.
The success of these events depends on attracting two sets of individuals. One of them is investors and the other is private professionals who will attend a social event at night.
Initial Risk Factors
· Obtaining a liquor license on time for the event is the major risk factor.
· Failure of attendees despite investing money and time is another risk.
· Failing to complete the organizational plans within 30 days before the event series begin.
· Not attracting any viable investors
Regulatory cost/impact
One of the needed licensing is from the city council where I will be required to get a special event license. This will enable us to have alcohol i.
Medication Errors Led to Disastrous Outcomes1. Search th.docxwkyra78
Medication Errors Led to Disastrous Outcomes
1. Search the internet and learn about the cases of nurses Julie Thao and Kimberly Hiatt.
2. List and discuss lessons that you and all healthcare professionals can learn from these two cases.
3. Describe how the principle of beneficence and the virtue of benevolence could be applied to these cases. Do you think the hospital administrators handled the situations legally and ethically?
4. In addition to benevolence, which other virtues exhibited by their colleagues might have helped Thao and Hiatt?
5. Discuss personal virtues that might be helpful to second victims themselves to navigate the grieving process.
.
Meet, call, Skype or Zoom with a retired athlete and interview himh.docxwkyra78
Meet, call, Skype or Zoom with a retired athlete and interview him/her about his or her transition experiences.
Please use this
interview guide
Actions
when conducting your interview.
Submit a minimum 400 word written reflection with the following:
Brief summary of the athlete's sport career transition
Main takeaways from the conversation
Advice you received and what you learned
Connection to course material
.
Medication Administration Make a list of the most common med.docxwkyra78
Medication Administration
Make a list of the most common medication administration errors and suggest steps that can be taken to prevent these errors.
APA format is required for this written assignment. This is a safe assign homework, no more that 20% of similarities permitted.
.
media portfolio”about chapter 1 to 15 from the book Ci.docxwkyra78
“media portfolio”
about chapter 1 to 15
from the book
Ciccarelli, S., & White, J. (2017).
Psychology
(5th Edition), Pearson.
which can include
newspaper,
magazine clippings
, and other media
that illustrate
psychological concepts covered in this course.
o
It is encouraged to be creative as possible and consider a wide variety of
sources which include: newspapers, magazines, editorials, advice and
medical columns, cartoons, etc. The sky is the l
imit!
o
A minimum of 15 clippings
should be included and should cover each
chapter
in the text book
(Chapters 1 through 15).
o
Each clipping should be explained by providing the source and how it is
related to a particular psychological concept, theory, or research finding
from the text or class lectures.
o
Sources should be in APA format!
Each “media clipping” should be on letter sized (8 ½ x 11) sized paper,
Paper can colored, etc...be creative!
.
Mediation
Name
AMU
Date
Mediation
Recently, I had a dispute with a friend based on sharing of roles and duties at work. If I were to use a mediation to solve the conflict I would have used facilitative mediation instead of evaluative mediation. Facilitative mediation refers to the types of solving conflicts where the mediator creates a process to assist the parties in reaching into a mutual agreement. Evaluative mediation on the other hand refers to the type of mediation where the judge helps the parties in reaching into a resolution through using the weakness of the case (Shrout & Bolger, 2017). The nature of the dispute plays a very huge role when choosing the type of mediation style to use. Since some cases can not fit well or makes it hard to find a solution when using a certain mediation style. For instance work related disputes and family related disputes require mediation that won’t seem to favor one party.
I would use transformative mediation, since it is mostly bases on improving the personal power of each party (Folberg & Taylor, 2016). Also transformative mediation mainly helps in creating a sense of understanding between the two parties through communication so as to solve the dispute. And lastly the reason why I would use the mediation is because; the process that is used does not favor one party. During the process, the mediator listens to both parties and from this he or she is able to help in making the two understand each other and be able to come into a mutual agreement.
References
Folberg, J., & Taylor, A. (2016). Mediation: A comprehensive guide to resolving conflicts without litigation.
Preacher, K. J., & Hayes, A. F. (2014). SPSS and SAS procedures for estimating indirect effects in simple mediation models. Behavior research methods, instruments, & computers, 36(4), 717-731.
Shrout, P. E., & Bolger, N. (2017). Mediation in experimental and nonexperimental studies: new procedures and recommendations. Psychological methods, 7(4), 422.
.
Media coverage influences the publics perception of the crimina.docxwkyra78
Media coverage influences the public's perception of the criminal justice system and the policy agendas of those within the system. This often results in changes within the operational structure of the police, courts, and corrections centers. These changes include the firing of employees, the initiation of internal investigations, and the privatization of services. Respond to the following questions, and support your positions using credible research:
Assignment Guidelines
Address the following in 1,250–1,750 words:
How is the criminal justice system portrayed in the media? Explain.
What impact do the media have on a viewer's perception as to the system's efficacy in dealing with crime? Explain.
Does coverage of sensationalistic and violent crime create fear among the general public? Explain.
Does this fear influence criminal justice policy attitudes? Explain in detail.
Is there a correlation between gender, education, income, age, and perceived neighborhood problems and police effectiveness in dealing with crime? Explain in detail.
In this assignment, external research is essential to successful submission. You must utilize at least 5–7 academic or scholarly external resources to support your arguments.
Be sure to reference all of your sources using APA style.
.
Media Content AnalysisPurpose Evaluate the quality and value of.docxwkyra78
Media Content Analysis
Purpose: Evaluate the quality and value of claims made and information presented by various authors.
Task: Write an essay in which you critically analyze at least 3 published commentaries/presentations related to an issue connected to social media. For each commentary/presentation, your analysis must include an evaluation of the evidence and reasoning presented as well as an examination of the value the commentary/presentation has for its intended audience and others. Compare and contrast various authors’ claims and perspectives.
Points: 200 (160 points from rubric-based assessment; 40 points for submitting a Reviewed Draft*).
Requirements:
Review a minimum of three substantive articles, videos, or presentations that have been published in major print or multimedia sources (e.g., a magazine article; a blog; a YouTube video),
Provide a brief, meaningful summary of each of the published presentations.
Analyze the quality of the claim, evidence, and reasoning in each presentation, with a focus on the validity and value of the presentations.
Use APA format – including in-text parenthetical citations along with a reference list at the end of the assignment.
Answer the following questions in your analysis:
What are the purpose, claims, evidence, and reasoning of each presentation?
What are the qualifications and authority of each author?
In what ways do the authors reflect bias? How do the authors account for their bias?
Are there any significant statements or omissions that might affect the reliability of the information or arguments presented?
Presentation Format:
1000 - 2,000 words
12 point, Times New Roman or Arial Font
Double-Spaced
APA format for body and References page
Follow the paragraph format below to be sure that you have covered all the requirements for the topic you have chosen:
Paragraph #1 1st article title, author and their qualifications along with a summary of it. 20 points
Paragraph #2 2nd article title/presentation, author and their qualifications along with a summary of it 20 points
Paragraph #3 3rd article title/presentation, author and their qualifications and of course a summary of it. 20 points
Paragraph #4 compare and contrast the purpose and the claims of each of the three authors 20 points
Paragraph #5 compare and contrast the evidence shown and the reasoning of each author/presentation 30 points
Paragraph #6 in what ways do the author's reflect bias/fallacies and how do they account for them? 20 points
Paragraph #7 Are there any significant statements or omissions that might affect the reliability of the
information or arguments presented? Which one drew your attention and why? 20 points
APA References alphabetized, double spaced and indented on t.
Mayan gods and goddesses are very much a part of this text. Their i.docxwkyra78
Mayan gods and goddesses are very much a part of this text. Their interactions with one another and later with humans form a major part of our reading. How are the gods and goddesses portrayed in this text? How are those portrayals similar to or different from other representations of gods we have encountered?
.
Media and SocietyIn 1,100 words, complete the followingAn.docxwkyra78
Media and Society
In 1,100 words, complete the following:
Analyze two ways that media affect culture and society. Identify at least one positive and one negative implication arising from technology’s effect on society.
Media has changed exponentially over the past 25 years with the introduction of the Internet and social media. How can people enhance their media literacy? Identify one to two challenges that media will introduce for society in the next 20-30 years and how people can use their media literacy to meet these challenges.
Prepare this assignment according to the guidelines found in the APA Style Guide, located in the Student Success Center. An abstract is not required.
This assignment uses a rubric. Please review the rubric prior to beginning the assignment to become familiar with the expectations for successful completion.
You are required to submit this assignment to LopesWrite. Refer to the
LopesWrite Technical Support articles
for assistance.
FOLLOW THE RUBRIC- CHECK YOUR FINAL PAPER WITH THE ATTACHED RUBRIC!
.
MBA 5110 – Business Organization and ManagementMidterm ExamAns.docxwkyra78
MBA 5110 – Business Organization and Management
Midterm Exam
Answer each of the following questions in this document, inserting your answers between each question. You may use your textbook and notes, but you may not consult with another individual. You may not use the Internet for assistance in answering these questions. Each question should be answered with a minimum of one paragraph, properly formatted according to APA 6th edition guidelines and referencing your textbook. Please list your textbook in a reference section at the end of this document. Submit this Word document with your answers to Moodle.
1. How have organizational structures and management styles changed over the past century?
2. Explain the concept of open and closed systems and how this relates to organization theory.
3. Define each of Porter’s Competitive Strategies and give an example of a company using each of these strategies.
4. Compare vertical and horizontal organizational structures in terms of effectiveness and adaptability in the rapidly changing business environment.
5. Choose one of the following theories and explain the theory. Give an example of a company that demonstrates the chosen theory and how the company uses the theory.
Theories: Chaos Theory, Resource-Dependence Theory, Population-Ecology Perspective, Contingency Theory, or Organizational Learning Theory
Response 1 PD
Question 1
A set of beliefs, norms and values that is shared by a group, culture is a systemic sense that can create a common commitment to an organization’s mission. With identifying markers that extend beyond the individual, it can be represented in a fabric of shared themes and feelings. Whether displayed in forms of dress, symbols, verbal phrases or typical behaviors, its permeance can be silent in its mode of action, yet quite visible to internal and external stakeholders (Daft, 2018).
Serving two fundamental and critical functions, the culture of an organization can be a catalyst in uniting members in how they relate to one another within the organization and how the members follow the same process in relation to the outside environment (Daft, 2018). However, although it is often associated with ethical decision making (Kara, Rojas-Mendez & Turan), the element of inequality can create fear and discourse if an unrealistic and bias culture themes are dictated, thus resulting in disagreement or conflict with management. Therefore, the perception of stakeholders or groups of interest regarding the cultural practices of the organization may not be entirely correct (Gonzalez-Rodriguez, Diaz-Fernández & Biagio, 2019).
Directly related to the perception of the value system of the organization and its management, the acceptable cultural differences that shape the internal behavior of members can have an impact in external relationships (Gonzalez-Rodriguez, Diaz-Fernández & Biagio, 2019). However, as Daft (2018) noted, a mechanistic or controlling system may block any organic input,.
This presentation was provided by Racquel Jemison, Ph.D., Christina MacLaughlin, Ph.D., and Paulomi Majumder. Ph.D., all of the American Chemical Society, for the second session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session Two: 'Expanding Pathways to Publishing Careers,' was held June 13, 2024.
Gender and Mental Health - Counselling and Family Therapy Applications and In...PsychoTech Services
A proprietary approach developed by bringing together the best of learning theories from Psychology, design principles from the world of visualization, and pedagogical methods from over a decade of training experience, that enables you to: Learn better, faster!
Philippine Edukasyong Pantahanan at Pangkabuhayan (EPP) CurriculumMJDuyan
(𝐓𝐋𝐄 𝟏𝟎𝟎) (𝐋𝐞𝐬𝐬𝐨𝐧 𝟏)-𝐏𝐫𝐞𝐥𝐢𝐦𝐬
𝐃𝐢𝐬𝐜𝐮𝐬𝐬 𝐭𝐡𝐞 𝐄𝐏𝐏 𝐂𝐮𝐫𝐫𝐢𝐜𝐮𝐥𝐮𝐦 𝐢𝐧 𝐭𝐡𝐞 𝐏𝐡𝐢𝐥𝐢𝐩𝐩𝐢𝐧𝐞𝐬:
- Understand the goals and objectives of the Edukasyong Pantahanan at Pangkabuhayan (EPP) curriculum, recognizing its importance in fostering practical life skills and values among students. Students will also be able to identify the key components and subjects covered, such as agriculture, home economics, industrial arts, and information and communication technology.
𝐄𝐱𝐩𝐥𝐚𝐢𝐧 𝐭𝐡𝐞 𝐍𝐚𝐭𝐮𝐫𝐞 𝐚𝐧𝐝 𝐒𝐜𝐨𝐩𝐞 𝐨𝐟 𝐚𝐧 𝐄𝐧𝐭𝐫𝐞𝐩𝐫𝐞𝐧𝐞𝐮𝐫:
-Define entrepreneurship, distinguishing it from general business activities by emphasizing its focus on innovation, risk-taking, and value creation. Students will describe the characteristics and traits of successful entrepreneurs, including their roles and responsibilities, and discuss the broader economic and social impacts of entrepreneurial activities on both local and global scales.
Level 3 NCEA - NZ: A Nation In the Making 1872 - 1900 SML.pptHenry Hollis
The History of NZ 1870-1900.
Making of a Nation.
From the NZ Wars to Liberals,
Richard Seddon, George Grey,
Social Laboratory, New Zealand,
Confiscations, Kotahitanga, Kingitanga, Parliament, Suffrage, Repudiation, Economic Change, Agriculture, Gold Mining, Timber, Flax, Sheep, Dairying,
Elevate Your Nonprofit's Online Presence_ A Guide to Effective SEO Strategies...TechSoup
Whether you're new to SEO or looking to refine your existing strategies, this webinar will provide you with actionable insights and practical tips to elevate your nonprofit's online presence.
How Barcodes Can Be Leveraged Within Odoo 17Celine George
In this presentation, we will explore how barcodes can be leveraged within Odoo 17 to streamline our manufacturing processes. We will cover the configuration steps, how to utilize barcodes in different manufacturing scenarios, and the overall benefits of implementing this technology.
This presentation was provided by Rebecca Benner, Ph.D., of the American Society of Anesthesiologists, for the second session of NISO's 2024 Training Series "DEIA in the Scholarly Landscape." Session Two: 'Expanding Pathways to Publishing Careers,' was held June 13, 2024.
Problem Set 71. Calculating Net Asset Value. Given the info.docx
1. Problem Set 7
1. Calculating Net Asset Value. Given the information below,
calculate the net asset value for the Boston Equity mutual fund.
Total assets
$225,000,000
Total liabilities
5,000,000
Total number of shares
4,400,000
2. Calculating the Rate of Return of Investment Using
Financial Leverage. Suppose Shaan invested just $10,000 of his
own money and had a $90,000 mortgage with an interest rate of
8.5 percent. If after three years he sold the property for
$120,000.
a. What is his gross profit?
b. What is his net profit/loss?
c. What is the rate of return on investment?
3. Shelly’s assets include money in the checking and savings
accounts, investments in stocks and mutual funds, personal
property, such as furniture, appliances, an automobile, coin
collection and jewelry. Shelly calculates that her total assets
are $108,800. Her current unpaid bills, including an auto loan,
credit card balances, and taxes total $16,300. Calculate
Shelly’s net worth.
4. Barry and his wife Mary have accumulated over $4 million
during their 45 years of marriage. They have three children and
five grandchildren.
A- How much money can Barry and Mary gift to their children
3. Analysis Robert M. Grant introduces three stories of
outstanding corporate success proposing that in each case
success was due neither to access to superior resources nor
accounted for by sheer luck. Though he continues, “In all three
stories lucky breaks provided opportunities at critical junctures.
But none of the three organisations was subject to a consistent
run of good fortune. More important was the ability of all three
[organisations] to recognise the opportunities when they
presented themselves and to have the clarity of direction and the
flexibility necessary to exploit these opportunities.” (1991, p. 3)
It is the openness towards opportunities, the mental and
organisational flexibility that allows taking advantage of them,
that are part of what differentiates innovative organisations
from their less innovative counterparts.
In this chapter we first expand on the differences between
emergent and planned approaches to strategy and what this
means for innovation. We then take a closer look at what an
innovation strategy is, what innovation best practice in the
context of strategy looks like and follow up by discussing a few
strategy frameworks that:
1. help companies to define their starting point and context
(Porter’s five forces)
2. provide insights for how companies can align their
organisation to an innovation ambition (Higgins’ application of
Peters and Waterman’s 7S framework to innovation)
3. suggest an approach that helps strategy implementation
The chapter concludes with taking a closer look at design from
a strategic perspective.
Strategy – Emergent or Planned?
4. The strategic aim of a business is to earn a return on capital,
and if in any particular case the return in the long run is not
satisfactory, then the deficiency should be corrected or the
activity abandoned for a more favourable one.
Alfred P. Sloan Jr (1963)
There are probably two distinctive approaches to strategy
development, the first is planned – top management devises the
strategy, middle management translates it, and supervisors and
employees implement it. This approach is also referred to as the
rational model of the strategy process. The problem with this
approach is that it represents a linear process, not allowing for
feedback to be integrated in a flexible and timely fashion.1 The
second approach on the other hand combines top-down planning
with structures that allow for reactions to insights and activities
from all levels of the organisation. This approach is also
referred to as an emergent strategy. Table 6.1summarises the
description of the sections on ‘strategy as rational decision
making’ (planned strategy) and ‘emergent strategy’.
1An approach to strategy development that addresses issues of
nonlinearity, taking a more holistic and dynamic approach is
called ‘strategy dynamics’.
Table 6.1 Planned versus emergent strategy
Planned strategy
Emergent strategy
Starting point
External and internal context of the organisation (traditional
SWOT analysis)
Action within the organisation, trial and error learning though
still aimed at implementing an overriding strategy
Leading to
Identification of key success factors (external) and distinctive
5. competencies (internal)
Insights from experiments that in turn influence future action
Resulting in
The creation, evaluation and implementation of a strategy
Review and revision of the overriding strategy
Flow
Top down
Bottom up as well as top down
Level of uncertainty (driven by complexity and rate of change)
Low
High
Source: Based on Hatch, M.J. (1993). The dynamics of
organizational culture. Academy of Management Review, 18,
657 and Mintzberg, H. (1990). The design school: reconsidering
the basic premises of strategic management. Strategic
Management Journal, 11, 171–95.
One could argue that in today’s fast-moving environment there
is little choice but to follow an emergent strategy development
process. It is important to point out that emergent strategy
should not be confused with not having a direction or strategy at
all. When embracing the white-label strategy ihavemoved.com
did not change what their company was all about. They knew
what they wanted to provide: a web-based offering that would
provide a one-stop-shop address changing service to home
movers. Had they insisted on providing the website itself that
was offering the services they would not have entered into
collaborative agreements with other companies. In a way, what
they have changed is the way they deliver their service, not
what the company stands for. So it is not only the ability and
willingness to respond to unforeseen opportunities that lie at the
core of innovative organisations but also a strategy that is
formulated broadly enough to allow flexibility when necessary.
It is probably the lack of a broad enough vision that prevented
Xerox from exploiting the inventions coming out of its research
lab in Palo Alto (seeChapter 1).
6. By the way, it is often the shift from a product to a service
based strategy that can make the difference and create a
competitive advantage. Think about train operators in the US.
Had they thought of themselves as being in the business of
transporting people from one place to another rather than being
in the train business their chances for survival would have been
much higher. Another example is Castle Cement, a UK-based
provider of cement. In the past customers had called Castle
Cement if and when their silos were empty or nearly empty.
This required an immediate response and delivery from Castle
Cement, often leading to half empty trucks racing around the
countryside to ensure fast delivery. Rethinking the way it sold
its product Castle Cement turned the process on its head:
instead of delivering on demand they started to offer a
guarantee that ‘your silo will always be full’. This meant that
they were monitoring their customers’ silos, planning deliveries
well ahead which meant that load rates of their delivery
vehicles went up, and routes could be planned to maximise
efficiencies.
However, being flexible and responsive can also be quite
threatening. What if the new opportunity threatens the core of
the existing business? In an interview by the
magazine QuisicPeter Skarzynski, co-founder and CEO of the
strategic consultancy Strategos, was asked, “You’ve been
quoted as saying that for companies to innovate, they may have
to stop doing some things that made them successful in the first
place.” His response was, “They have to critically look at the
things that have made them successful and understand which of
those keep them from radical growth, keep them from
transforming the industry. So yes, sometimes it means stopping
or changing the very thing that drove the success.”2 The larger
the organisation, the larger the part of the organisation that is
under threat, the less likely it is that the opportunity will be
taken up.
7. 2For full interview see http://www.quisic.com/cgi-
bin/ic/ic_article_display.pl?nav=2&channel_id=1&content_id=1
04.
It seems to me that the description of characteristics of a
success generating a new product development process given by
Robert G. Cooper (1994) is equally appropriate for a company’s
strategy. The four characteristics identified by Cooper are:
· Fluid: it is fluid and adaptable, constantly reviewing the
company’s environment to enable early identification and fast
response to changes or opportunities.
· Fuzzy gates: it features conditional Go decisions (rather than
absolute ones) which are dependent on the situation.
· Focused: it builds on the company’s skills and capabilities
(rather than on existing products and markets) and focuses
resources on the ‘best bets’.
· Flexible: it does not stick religiously to its formulated strategy
if changes in the wider environment render it obsolete.
I would also like to emphasise that one approach does not
exclude the other and argue that both are needed. A company
needs to have its overriding goal or ambition, but needs to be
flexible in how it achieves it. No good in insisting in the
production of typewriters when the world has moved on to
personal computers – unless one wants to become a specialist
and niche player. As has been pointed out, sometimes
organisations need to give up what has made them successful in
the past to be able to succeed into the future.
Companies aiming to become more innovative have to embrace
the thought of allowing their strategy to emerge. To be
8. innovative is to pursue opportunities that were neither known
nor available before, and which cannot possibly be planned or
scheduled. As research by Slevin and Covin (1997) found,
“Planned strategies are positively related to sales growth among
firms with mechanistic structures and operating in hostile
environments. Emergent strategies, on the other hand, are more
positively related to sales growth among firms with organic
structure and operating in benign environments.”3
3See also Table 3.2 in Chapter 3 for a comparison between
different types of organisational structure whereby ‘mechanistic
structure’ corresponds with ‘functional structure’ and ‘organic
structure’ with ‘matrix structure’.
These are fundamentally issues of whether or not companies are
ready to embrace discontinuous or disruptive change and we
will take a closer look at this topic in Chapter 31.
Strategy and Innovation
Before looking at strategy best practice in the context of
innovation in particular, some more general insights into
strategy best practice in general. In his aforementioned book on
strategy analysis Grant (1991) identifies the following four
characteristics of successful strategies:
· They are directed towards unambiguous long-term goals.
· They are based on insightful understanding of the external
environment.
· They are based on intimate self-knowledge of the
organisation’s capabilities.
· They are implemented with resolution, coordination and
effective harnessing of the capabilities and commitment of all
members of the organisation.
9. To become a successful innovator the first and last points are
the most important. We have just discussed the importance of
flexibility while maintaining an overall strategic direction. The
first point also implies clarity and sharedness, and we will come
back to that in a moment. The last requires determination and
commitment – something that research by Repenning (2002) has
found to be fundamental to innovation success. His research
into understanding the dynamics of innovation implementation
led him to the following conclusion, “Managers should not
adopt an innovation unless they are prepared to be both fully
committed to the effort and patient in the month between
adopting the innovation and crossing the motivation threshold.
A half-hearted approach or early termination can severely limit
the value of an otherwise useful innovation” (See Box 6.1).
What is true at the project level is equally true for the company
level. Managers should not embark on the journey of creating a
more innovative organisation unless they understand the
implications, and are prepared to continue on the path and
commit the necessary resources.
Box 6.1. Repenning’s experiment
Repenning conducted two experiments concerning the
implementation of an innovation that were identical up to a
certain point in time, and the only aspect varying after that was
the level of senior management commitment. In one scenario
visible senior management commitment was discontinued after
24 months, under the other scenario it was continued. Perhaps
not surprisingly, in the first scenario the commitment among
employees dropped to zero in a short period of time, leading to
a failure, whereas in the second scenario employees remained
committed, leading to a successful implementation of the
innovation.
To clarify, in a vision a company states its goal. Its strategy is,
as defined by James Brian Quinn in Strategies for Change:
10. Logical Incrementalism (1980), “The pattern that integrates an
organisation’s major goals, policies, and action sequences into a
cohesive whole. A well-formulated strategy helps to marshal
and allocate an organisation’s resources into a unique and
viable posture based upon its relative internal competences and
shortcomings, anticipated changes in the environment, and
constant moves by intelligent opponents.” Or in much simpler
terms, a strategy is a plan for action. So if to become more
innovative is part of an organisation’s goal, managers will have
to develop a plan of action to achieve this. Putting it into the
annual report and adding it to the company’s values is not
sufficient. Most importantly, it ignores that becoming (more)
innovative is about changing behaviour, and an innovation
strategy provides ‘a plan for action’ on how to achieve this.
Such a plan for translation of innovation intent into action is
often made explicit in an organisation’s innovation strategy.
In order to be effective an innovation strategy should provide
the following:
· An explanation of how it fits in and feeds into the overall
business strategy.
· A definition of what is meant by innovation in general and
further definitions and information on different types and levels
of innovation (see Box 1.2 in Chapter 1); it should further
provide information in which of these different types and levels
of innovation the organisation wants to engage in.
· A company-wide portfolio that outlines what types and levels
of innovation the organisation wants to pursue, and what kind of
resources, time frames, responsibilities, success criteria etc. are
associated with each of the different portfolio segments.
· A structure through which innovation is managed and
executed.
11. In order to develop such a strategy and reap its benefits it is
essential that it is well communicated, and that buy-in is
ensured early on in the process. Once such a strategy has been
developed it will serve as a decision framework for the
selection of project and the allocation of resources (people,
time, money etc.). Box 6.2 outlines the three stages of
innovation strategy development.
Box 6.2. Innovation strategy development
Definitions and framing (why and what)
· Situational analysis – to understand the context for innovation
within the organisation as well as the external environment.
· A clear link to company vision and strategy – how does
innovation help us to achieve our ambition? Innovation is
ultimately a means to help an organisation achieve its goals and
ambitions.
· Goals and objectives – what we want to achieve through
innovation.
· Definition of innovation (with types and levels); definitions
are often organisation specific, they also help to create a shared
language.
· Define ‘focus areas for innovation’ (or platforms/themes)
around which innovation should be focused (often tie in with
trends or insights/deductions from trends).
Portfolio and structures (how)
· Approaches to idea management – where do we get our ideas
from (internal/external), how do we collect, assess and manage
them, who is reviewing and responding to them?
· Different dimensions and clusters of the portfolio, outlining in
12. which innovation types/levels (innovation fields) the
organisation plans to engage; how much of
overall resources will be allocated to each innovation field; the
result is highly organisation specific.
· What kind of people and capabilities do we need for each of
the different innovation fields and how do we build this up over
time? How do we recruit (for diversity), assess (for creativity,
different team roles and skills, e.g. Belbin, MBTI, KAI, IDEO
10 faces of innovation etc. – see appendices), train, reward,
remunerate, incentivise people (careful with financial rewards).
· Metrics and measures of success, varying and specific to the
different innovation fields (see appendices for more).
· The processes through which innovation is managed, e.g. idea
management, stage gate, prototyping, capturing and
sharing learnings from success and failure.
· The structures through which innovation will be managed, e.g.
innovation roles, reporting relationships and responsibilities,
where and how decision making takes place.
· Information on how innovations (of different kinds)
are transferred into mainstream business.
Creating a receptive and fertile ground
· A strategy for how buy-in and involvement will be assured,
particularly among middle and senior managers
· Identifying aspects of corporate culture that help or hinder
innovation, and how they might be migrated/changed over time.
· How the physical work environment be used to encourage and
foster innovation.
Such a strategy can also be used to develop a time-bound plan
13. for culture change (with the aim of creating an innovative
organisation), defining steps towards the ultimate goal.
While this book focuses on innovation, I do not want to ignore
the fact that there are other positioning strategies companies can
pursue. Jones (1997) identifies four different types of new
product strategies (see Table 6.2), each of which will require a
different approach, structures and strategies to realise its
respective ambition.
Table 6.2 Product strategies
Type
Characteristic
Examples
Offensive
Innovators
Pilkington – float glass
Research intensive
Du Pont – Teflon
High risk/uncertainty
Polaroid – instant film
Current information
Hoover – vacuum cleaner
Defensive
Followers
Matsushita – VHS video
Incremental innovation
IBM – personal computers
Production quality
WordPerfect – computer software
14. Market focus
Nissan – cars
Imitative
Low-cost manufacture
Compaq – computers
Licensed technology
Molson – dry beer
No R&D
Daewoo – cars
Localised markets
Samsung – microwave ovens
Traditional
Established markets
Barbor – clothing
Constant demand
Aga – cookers
Niche market
Zippo – cigarette lighters
Low technology
Mont Blanc – pens
Source: Jones, T. (1997). New Product Development, an
Introduction to a Multifunctional Process. Oxford: Butterworth
Heinemann. Reproduced by permission of Butterworth
Heinemann; T. Jones.
Looking back at the characteristics of planned and emergent
strategy (Table 6.1) and comparing them to the characteristics
of the four different new product strategies shown in Table
6.2 we find that an emergent strategy is much better suited for
15. achieving innovation.
However, somethings even the most innovative organisations
need to balance are the diverging need of innovation on the one
hand and operations on the other. It is the conflict between
creativity and implementation introduced in the first
chapter. Table 6.3 compares aspects of an operating
organisation with those of an innovating organisation. However,
how many organisations that claim to be innovative truly have
all characteristics of the innovating organisation? And another
question is, is there an innovative organisation that could
survive long term without also providing the conditions of an
operating organisation?
Table 6.3 Comparing operating and innovation organisations
Operating organisation
Innovating organisation
Structure
Bureaucratic, specialisation and division of labour; hierarchical
control
Flat organisation without hierarchical control; task oriented
project teams
Processes
Operating units controlled and coordinated by top management
which undertakes strategic planning, capital allocation and
operational planning
Processes directed towards generation, selection, funding and
development of ideas; strategic planning flexible, financial and
operating controls loose
Reward systems
Financial compensation, promotion up the hierarchy, power and
status symbols
Autonomy, recognition, equity participation in new ventures
People
16. Recruitment and selection based upon the needs of the
organisation structure for specific skills, functional and staff
specialists, general managers, and operators
Key need is for idea generators who combine required technical
knowledge with creative personality traits; managers must act
as sponsors and orchestrators
Source: Based on Jay R. Galbraith and Robert K. Kazanjian
(1986) as adapted by Grant, R.M. (1991). Contemporary
Strategy Analysis: Concepts, Techniques, Applications.
Cambridge, MA: Basil Blackwell, p 240. Reproduced by
permission of Professor R. Grant.
What does this mean for managers? For one it means that large,
operating-orientated organisations that also want to be
innovative have to find a way to balance the demands of both
the operation and the innovating company which I have
emphasised before. It might also mean that large operating
organisations are just incapable of dealing with radical
innovation – in the existing structures – and that in order to
allow truly radical innovation to flourish they have to create
alternative structures that meet the requirements of an
innovating organisation. Again this is an issue we will return to
in Chapter 31.
Finally, some insights into strategy best practice for innovation.
Research into innovative organisation tends to highlight three
aspects about strategy and vision that differentiate the
innovative from the less innovative organisation:
· clarity
· sharedness
· attainability
If having a clear and shared vision and strategy is important for
17. any organisation that wants to achieve an ambition, it is
essential for an organisation aspiring to change – and what does
the ambition to become more innovative imply but the need for
change. While the implications of ‘clarity’ and ‘sharedness’ are
quite straightforward – everyone in the organisation needs to
know and understand, and share the same interpretation of the
strategy – attainability is a bit more ambivalent and without
explanation might be interpreted wrongly.
One could understand this third aspect either to read: it has to
be easily achievable or, it has to be just about achievable.
Theresa Amabile, whose framework was introduced in Chapter
1 refers to this with ‘pressure’ (represented by workload
pressure and challenging work). The goal set needs to be
attainable, but at the same time it needs to provide a stretch, a
challenge. Something too easily attained does often not seem
worth pursuing, whereas something too unrealistic puts people
off. Having said this, if the external pressure is sufficient it is
surprising what people can achieve. Think about the public
pressure to perform created by Kennedy’s public announcement
that he wanted to put men on the moon, or the challenge to
engineers at NASA during the Apollo 13 flight, when the lives
of their colleagues and the entire mission depended on their
ability to create a pump that could convert carbon dioxide into
oxygen out of the most bizarre array of objects imaginable. It is
often that need, the urge, the crisis, however you would like to
call it, that is missing in organisations wanting to become more
innovative, companies where people tend to think, ‘everything
is going just fine, thank you, why change?’
People need a reason to change – and not just one that appeals
to their minds. Kotter and Cohen (2002) emphasise, “People
change what they do less because they are given analysis that
shifts their thinking than because they are shown a truth that
influences their feelings.” It is ‘getting people’s hearts as well
as their minds’ that matters and management writer Charles
18. Prather has translated this into a formula for change:4
4‘Leading Innovation: enabling your organisation’, presentation
given at the 2002 Innovation Network conference in
Minneapolis, 22–25 September 2002.
Change = Vision × X × Felt need to change
Change only happens when there is a vision of where to go,
when there is a felt need for change, and when there are some
specific steps to be taken (‘X’). If any part of the equation is
zero, there is no change. This also enforces the point made
earlier, that a clear strategy and vision is so important in
realising an innovative organisation.
By the way, Rosabeth Moss Kanter’s book The Change
Masters (1985) explores the dilemma of change, and provides a
host of useful insights as to why change may not be happening,
and how to overcome the hurdles. Though the list of ‘rules for
stifling innovation’ she provides in her book (see Box 6.3)
might make you smile, I am sure there are some – if not many –
that are true for organisations that you know.
Box 6.3. Rosabeth Moss Kanter’s ‘Rules for Stifling
Innovation’
1. Regard any new idea from below with suspicion because it’s
new, and because it’s come from below.
2. Insist that people who need your approval to act first go
through several other levels of management to get their
signatures.
3. Ask departments or individuals to challenge and criticise
each other’s proposals (that saves you the job of deciding; you
just pick the survivor).
4. Express your criticism freely, and withhold your praise (that
19. keeps people on their toes). Let them know they can be fired at
any time.
5. Treat identification of problems as signs of failure, to
discourage people from letting you know when something in
their area isn’t working.
6. Control everything carefully, make sure people count
anything that can be counted, frequently.
7. Make decisions to reorganise or change policies in secret,
and spring them on people unexpectedly (that also keeps people
on their toes).
8. Make sure that requests for information are fully justified
and make sure that it is not given out to managers freely (you
don’t want data to fall into the wrong hands).
9. Assign to lower level managers, in the name of delegation
and participation, responsibility for figuring out how to cut
back, lay off, move people around, or otherwise implement
threatening decisions you have made. And get them to do it
quickly.
10. And above all, never forget that you, the higher-ups, already
know everything important about this business.
So attainability means finding a balance between realistic but
boring and unrealistic but exciting, and providing people with a
motivation and ambition to achieve it.
One final point on innovation and strategy; there is often a
debate as to whether it is better to be a first mover or fast
follower – and the verdict is still out. In order for it to make
sense to be first mover the reward needs to justify the risk. In
some industries being a first mover has distinct advantages, for
20. example, if this helps to set an industry standard or creates
other significant barriers to entry. Exclusive access to a key
resource can be such a barrier. In other situations, where the
first mover can be easily and quickly copied, it might pay to be
a fast follower and let the first mover establish and educate the
market. We talk of a fast follower advantage when an
organisation entering a market as second or third develops a
leading position despite a later entry.
Hence there are advantages and disadvantages associated with
each strategy and which are summarised below.
First mover advantages
· Technological leadership; e.g. through patent registration; this
can be observed in the pharmaceutical industry.
· Pre-emption of scarce assets; e.g. geographical or shelf space;
an example of the former might be if there is only room for a
few competitors as for example for particular ferry routes.
· Scale effects; e.g. reducing unit cost through large production
runs.
· Network externalities; e.g. the product is part of a wider
offering, e.g. phones for free as part of buying network
services.
· Buyer switching cost, e.g. the learning is specific to the first
mover’s product/the user has to make an up-front investment
that would have to be repeated when switching, e.g. switching
from one software to another.
· Brand loyalty; e.g. the first mover shapes and influences tastes
and expectations of the users.
21. · Experience effects; e.g. the first mover moves up the learning
curve and followers have difficulties catching up.
Two obvious disadvantages to being the first mover are cost,
e.g. investment in R&D and market education, and risk, e.g.
there are no knowledge and mistakes of others to learn from.
Fast follower advantage5
5The advantage of the fast follower is explored in detail in the
book Fast Second by Constantinos Markides and Paul Geroski –
see book recommendations at the end of this chapter.
· Free-rider effect; taking advantage of the learning and
education of the market that has already taken place; the fast
follower can focus on improving the product.
· Technological or market uncertainty have been resolved; it is
often the fast follower who takes a product from niche to mass
market.
· Government interference; e.g. change in subsidies to avoid
monopoloes or introduction of deregulation.
· Resource homogeneity; if resources are the homogeneous and
available to all then a first mover cannot establish a resource-
based advantage
Table 6.4 gives examples of successful first movers as well as
successful fast followers.
Table 6.4 To follow or to lead?
Product
Innovator
Follower
Winner
22. Jet airliner
De Haviland (Comet)
Boeing (707)
Follow
Plate glass
Pilkington
Corning
Lead
VCRs
AMpex/Sony
Matsushita/Panasonic
Follow
Diet cola
R.C. Cola
Coca-Cola
Follow
Instant camera
Polaroid
Kodak
Lead
Disposable nappy
Procter & Gamble
Kimberley-Clark
Lead
Paper copier
Xerox
Canon
?
Web browser
Netscape
Microsoft
Follow
Useful Concepts and Frameworks for Strategy Development
With all the above, managers are still facing three important
questions:
23. 1.
Outward looking – no organisation operates in a vacuum. How
do we understand our context and define our starting point?
2.
Inward looking – what are the aspects that our innovation
strategy should address?
3.
Once we have established our innovation strategy, how do we
ensure implementation?
The three frameworks I am suggesting are:
1.
Porter’s five forces to help companies to define their starting
point and understand their industry context.
2.
Higgins’ application of Peters and Waterman’s 7S framework to
innovation to provide some insights for how companies can
align their organisation to an innovation ambition.
3.
Hay and Williamson’s strategic staircase to provide valuable
insights into strategy development and implementation.
Before developing an innovation strategy for their organisation
managers should make sure that they understand the context in
which they operate and what their position in the playing field
is relative to other players. Porter’s (1980) five forces
framework allows organisations to do just that by requiring
managers to take a closer look at customers, suppliers, possible
new entrants, possible substitutes for existing products and its
industry’s overall competitive position. Figure 6.1summarises
the aspects to be considered for each of the five forces. The
insights gained from the analysis can inform both the
company’s overall as well as its specific innovation strategy.
Figure 6.1 Porter’s five forces.
24. Source: Porter, M.E. (1980). Competitive Strategy: Techniques
for Analyzing Industries and Competitors. New York: Free
Press. Reproduced by permission of The Free Press.
Once context and positioning have been established the
company’s overall strategy can be developed. Closely linked to
the overall strategy should be the company’s innovation
strategy. The 7S framework developed by McKinsey consultants
Peters and Waterman in 1982 provides a useful reference point
to make sure that all aspects of the organisation are aligned to
the innovation ambition.
Higgins (1996) used the 7S framework to suggest how to
implement an innovation strategy. He states that “Everything in
business must start with strategy. Your organisation’s
innovation strategy reflects the demands of its future
environment, and how the organisation plans on reacting to or
changing that environment to meet its needs. Strategy leads to
everything else. The other S’s must be pointed in the same
direction as strategy.” He too suggests that the strategy
determines and must be supported by values, which need to be
set by top management and shared throughout the organisation.
Based on the strategy and values, managers then need to set to
work to develop and select the right structure, the right systems,
the right style, and the right staff with the right skills. Table
6.5 lists what managers need to consider for each of the seven
‘S’.
Table 6.5 The 7S framework
7S
To consider
Strategy
Should reflect the demands of future environment, and how the
organisation plans to react to or change that environment to
25. meet its needs; everything else must follow
Structure
Teams, innovation centres, lines for communication, alliances,
idea evaluation
Systems
Align rewards and remuneration, management information
systems, celebration of innovation and creativity, idea
assessment beyond – financial evaluation, systems for
implementing process, marketing, and management innovations
Style
Accepting of failure, suspending judgement, transformational
leaders
Staff
Recruit creative people, develop innovation champions, train
people, provide time for reflection, provide physical facilities
Shared values
Strategy determines the shared values; changing existing values
will take time
Skills
Create opportunities, improve and innovate continuously, start
knowledge management and organisational learning initiatives,
invest in R&D
Source: Based on Higgins, J.M. (1996). A plan for
innovation. R&D Innovator, 5. Reproduced by permission of
Innovative Leader.
Once the context is understood, and plans have been made for
how to change the organisation’s 7S to reflect the innovation
ambition, there is still the most difficult step – there are still
two problems. First, how to develop the strategy from which the
other six ‘S’ follow, and second, how to implement it and fill
the strategy with life.
I would like to refer to two articles written by Michael Hay and
Peter Williamson in 1991 and 1997, respectively. Both articles
investigate why strategy often fails at the implementation stage,
26. and suggest an approach that might help to overcome the
problems.
In their first article the authors identified lack of clarity, a
preference to continue in accustomed ways and the fact that
most organisations seem to use the past as predictor for the
future as the main reasons underlying implementation failure.
They found that many organisations describe a large number of
priorities, each with several key performance measures, which
means that it is difficult for managers to prioritise their efforts.
If everything is first priority, where to focus resources? If
innovation is not top priority innovative projects tend to get
axed at the first signs of difficulties, partly because they are
seen to be high risk, partly because benefits cannot be reaped in
the short term.
In addition Hay and Williamson found that the different
priorities can stay in direct conflict with each other, which they
felt made implementation efforts even more difficult. In her
book When Giants Learn to Dance Rosabeth Moss Kanter
(1989) picks up on some of the contradictions managers face:
· Think strategically and invest in the future – but keep the
numbers up today.
· Be entrepreneurial and take risks – but do not cost the
business anything by failing.
· Know every detail of your business – but delegate more
responsibility to others.
· Speak up, be a leader, set the direction – but be participative,
listen well, cooperate.
· Continue to do everything you are currently doing even better
– and spend more time communicating with employees, serving
27. on teams, and launching new products.
While I agree that the contradictions are difficult to manage, I
also believe that increasingly innovative companies and
individuals have learned to do just that. Innovative
organisations manage their existing business through structured
and efficient processes while at the same time providing some
flexibility and slack for creativity and innovation to flourish.
But back to strategy development. In their second article Hay
and Williamson probe deeper into possible causes of
implementation failure. Interviewing managers about strategy
and delving into statements made about strategy they found that
managers’ perception of what strategy means and involves is the
true show-stopper to implementation (see Table 6.6).
Table 6.6 A deep-seated scepticism characterises the view from
below
On the surface
Revealed below
Strategy is about the long term
Far enough in the future so that you don’t need to do anything
about it now
Strategy depends on forecasts
Strategy is about crystal ball gazing
Strategy influences profitability
Budgets are about profitability, strategy is about mountains of
paper and thick folders
Strategy is about a common mission, pulling together
Everyone agrees we should have a strategy as long as it doesn’t
constrain any of our individual departments
Strategy needs periodic review
Strategic planning is a comfortable part of the corporate ritual;
a once-a-year ‘binge’ and it’s back to the in-tray
Realising that what seems to get distilled from the strategy are
28. targets and forecasts they comment, “but what often gets lost in
this distillation process is the broader strategic perspective”.
And it is just this broader perspective that is essential to
innovation. From the above they distil three reasons for
implementation failure:
1. Confusion about what exactly a ‘strategy’ is and,
specifically, the difference between the various levels at which
it operates. How, for example, should a mission, individual
objectives and the budget be linked?
2. An abiding sense that episodic bouts of strategy and the
reality of managerial life rarely connect. How therefore is one
to link strategy to action?
3. Frustration that the constituent parts of the organisation more
often pull apart than together with department X thwarting the
best efforts of department Y and vice versa. In other words, can
strategy be coordinated and made consistent across the
organisation?
The approach they suggest involves the following sequential
approach:
· Step 1: Provide clear definition of goals, explain what they
actually mean for day-to-day management, be specific about
actions and targets.
· Step 2: Establish what the specific goals mean in terms of
requirements on the firm’s resources.
· Step 3: Think about what your company would look like when
the strategy has been achieved. Then identify what specific
actions you need to take to achieve your goal, working back
from the future and considering all resources, skills, capacity,
structure etc. required (now also known as ‘backcasting’).
29. With that process in mind they then suggest that companies
develop the following in a strictly ordered fashion:
· A vision – that has two dimensions: external and internal;
defining a vision provides the firm with an essential set of
bearings: a map of the changing terrain on which it is
competing; underpinning the vision there has to be a set of
guiding beliefs and values.
· A mission – that should encapsulate an organisation’s raison
d’être or guiding purpose; the destination to which that purpose
leads; and the rationale behind the purpose.
· A plan – that focuses on how it is to be done, identifying
specific steps.
· Key initiatives – each step of the plan needs to be broken
down into specific initiatives.
· Individual objectives – employees’ objectives need to be
derived from the set of initiatives being pursued; where
individual objectives and strategic requirements are at odds
with each other, then strategy will surely fail.
· Budgets – the revenues and costs identified in a budget have
to be linked to individual initiatives.
In order to qualify what Hay and Williamson call a ‘first-class
strategy’ it should provide the following:
· Inspiration in the form of a worthwhile, relevant goal.
· A linkage that helps individuals to connect their own task with
the initiatives being undertaken elsewhere in the company.
30. · Guidance to individuals about the trade-offs and prioritisation
decisions they have to make on a daily basis.
· Discretion for the individual to manoeuvre by loosening some
existing constraints and generating some new options.
· The facilitation of communication by establishing a common
language which everyone in the company can use.
If a strategy fulfils the criteria above it should provide a sound
foundation from which managers can build an innovative
organisation.
Design and Strategy
A design strategy is the effective allocation and coordination of
design resources and activities to accomplish a firm’s objectives
of creating its appropriate public and internal identities, its
product offerings, and its environments.
Olson et al. (1998)
In the final section of this chapter I would like to talk about
design’s role in and connection with business strategy. For the
last 20 years management gurus have promoted the strategic
value of design, starting with Kotler and Rath declaring in 1984
that design is “a powerful but neglected tool” quoting
companies such as IBM or furniture maker Herman Miller as
examples for companies that have used design to achieve a
superior market position. Tom Peters (1995) soon joined the
ranks of the illustrious promoters of design – and slowly it
seems that their arguments are being taken on board.
Sony – one of the first companies to put design at the core of its
strategy
For years Sony has been able to charge a premium of around
25% over competitors’ products with similar technology. Design
31. is widely acknowledged to have been the enabler of this. Norio
Ohga, successor of Sony’s legendary co-founder Akio Morita,
had set up a centre as early as 1964 to bring together the
product planning group and the design centre, the first Japanese
company to do so.
There still remains some confusion about what design actually
means, what its use involves, and how it can actually contribute
to a company’s competitiveness. However, as examples of Sony
for some time and Procter & Gamble more recently show, more
and more companies are starting to understand its potential and
contribution in the context of innovation. Fewer organisations
confuse design with styling – the latter being something that is
applied to an existing product towards the end of its
development process whereas the former is an integral part of a
product’s development process right from the outset.
Having said that, differences in education, resulting in different
mindsets and different approaches to problem solving, are still
to blame for a slow take-up of design’s offerings. Managers are
taught to think rationally, to analyse and measure. They are
taught to avoid risk and focus on answering questions.
Designers on the other hand are taught to express themselves
(be emotional), to explore and experiment. They have a great
tolerance for ambiguity and focus on understanding the
question. Managers are concerned with facts and figures
whereas designers are driven by intuition and inspiration. The
lack of acknowledgement and understanding of the differences
leads many managers to view design and creativity as something
close to a black art, something that cannot be managed and is
therefore better left alone. Creating an awareness for the
differences and bringing designers on board as early as possible
can help to maximise the benefits that can be gained by
harnessing the differences.6
6For a comparison of designers’ and managers’ preference
please refer to Table 1.3, Chapter 1.
32. It also helps to communicate clearly the benefits that design and
designers can bring to a business. Kotler and Rath explain that
design and the conscious management of design can add value
by:
· Creating corporate distinctiveness in an otherwise product and
image surfeited marketplace.
· Creating a personality for a newly launched product so that it
stands out from its more prosaic competitors.
· Reinvigorating product interest for products in the mature
stage of its life cycle.
· Communicating value to the consumer.
· Making selection easier (standing out) and increasing
consumer satisfaction.
· Helping to inform consumers in a more efficient way.
Kotler and Rath continue to identify what constitutes effective
design, namely performance, quality, durability, appearance,
cost benefits but state that to achieve this it is necessary that
senior management recognises and understands the contribution
design can make, and that designers are an integral part of the
new product development team, right from the outset.
Considering the above and referring back to the Porter
framework design can hence help:
· To create barriers to entry by providing product differentiation
and creating emotional switching costs.
· To reduce suppliers’ bargaining power by high levels of
33. differentiation, enhancing product quality, increasing hurdles
for possible substitutes.
· To reduce buyers’ bargaining power by higher levels of
differentiation, increased desirability and product quality, and
decreasing price sensitivity by preventing direct comparability
(due to differentiation and quality).
· To reduce customers’ receptivity to substitutes and decrease
price sensitivity.
· To reduce the impact of the number of players and excess
capacity, e.g. Apple computers are less likely to be affected by
excess capacity than bog standard computers.
But even if management realises the value of design, the next
questions then are, how can it be harnessed, where does it apply
and what part can design play in realising a company’s
strategy? Cooper and Press (1995) have identified three
distinctive areas of design activity in an organisation and
associate specific design strategy issues with each:
Corporate identity is the reality of what the company says and
does, be this visual, verbal, environmental or behavioural.
Corporate image is how the organisation is perceived. These
perceptions may not necessarily reflect the reality.
Corporate identity is translated into corporate image via direct
(advertising, corporate literature, etc.) and indirect (employee
behaviour, service quality, etc.) corporate communications.
Tangible elements of corporate identity are the physical
manifestations of visual identity and communications, e.g.
corporate logo/name, publications, web site, exhibitions,
buildings. Intangible elements are management style,
34. procedures, general attitude and service quality. Intangible and
tangible messages have to be consistent whereby the intangible
ones are the most important as people will trust their experience
more than what they are told.
Summary of design management process
(based on Olson et al., 2000):
1. Clearly articulate the firm’s competitive strategy to designers
and design managers.
2. Develop a detailed understanding of the design requirements
inherent in the adopted competitive strategy.
3. Ensure open lines of communication among the design group
and other functional units.
4. Create, review and approve design briefs.
5. Compare performance outcomes against the objectives
established in design briefs.
· The development of corporate identity – this is about
communications and of course identity; it requires the
understanding of the corporate values, the relationship between
corporate image and corporate goals, whether the focus lies on
the corporation, the division or the product line, what the
necessary design competencies are, and what the intangible
messages of the corporation are. To implement these strategic
issues designers need to work with members of the PR,
advertising, HR, finance, R&D, marketing and IS departments.
· The design of saleable products and services – this is about
the relationship between the factors involved in product or
service design (price, quality, standardisation) and corporate
goals and requires the understanding of price point constraints
35. and production costs and capacities, about having insights into
the features that are valued by customers, about having the
competencies necessary to design and deliver the planned
products, and understanding the intangible messages that
designed products and services carry. To implement these
strategic issues, designers need to work with members of the
marketing, R&D, operations, and, to a lesser extent, finance and
accounting departments.
· The design of operating environments – this is about the
relationship between corporate values, image, environment and
goals. It requires the understanding of the competitive strategy
adopted by the firm or division, knowing how work is
conducted within the firm and the critical interrelationships
between functions, understanding consumer shopping
preferences, having the competencies necessary to design
corporate environments, and understanding the intangible
messages that corporate environments carry. To implement
these strategic issues, designers need to work with members of
the marketing, operations, and HR departments, as well as
architectural firms and public zoning agents.
However, having said all that, and emphasised the contributions
design can make, I would like to give voice to a designer (!)
who, while many seem to suggest that design should take over
the world, suggests that “In a successful relationship, you will
often find a dominant partner and a quiet one – a leader and a
supportive follower. In the business–design relationship,
business must be the leader, and design must be the supportive
follower.” For that to happen, Turner (2000) realises, design has
to redefine “its relationship with business – not in terms of
design strategy versus business strategy, but at a much more
fundamental level”. He suggests that design takes the role of
coordinator, facilitator and interpreter, rather than that of the
leader it often aspires to. He also suggests that, as design
touches so many parts of a business, “It can bridge the gap
36. between a company’s ambitions and the things that go on every
day in the factory, the showroom, or the office in a way a
mission statement never can.” This certainly is a strong
argument for design, and for the potential to become reality
companies need to integrate design into their DNA – or treat
design as, what Gorb and Dumas (1987) refer to as ‘design as
infusion’ (see Table 1.3
HYPERLINK "javascript:findAnchor('ch01')" Chapter 1),
which means everyone in the organisation understands and
values the contribution design can make.
I would like to conclude this section with some questions senior
management might want to ask about design that I have
extracted and adapted from the British Standard 7000, ‘Guide to
Managing Product Design’:
· Have the corporate objectives for design and new product
development been properly defined and, thereafter, periodically
reviewed?
· Are these corporate objectives understood by all involved and
have they inspired enthusiasm?
· Is the company’s product strategy compatible with its
corporate objectives?
· Have significant resources been provided to match the product
strategy?
· Are procedures in place to ensure that up-to-date information
about market requirements are available to the design and
development team?
· Are the collaborative, information and evaluation links
between the design and development team and other parts of the
37. organisation operating properly?
· Are the organisational policies and procedures for managing
the design and development process adequate?
· Is there a sincere and visible commitment to high standards of
product design?
· Are achievements and expenditure being monitored against
time?
· Are results being properly evaluated and is this evaluation
being communicated to all concerned?
Reading Suggestions
On strategy
Grant, R.M. (1991). Contemporary Strategy Analysis: Concepts,
Techniques, Applications. Cambridge, MA: Basil Blackwell.
Comment:
Introduction to strategy analysis and development, it makes
several references to innovation and the innovating
organisation.
Markides, C. & Geroski, P. (2004). Fast Second: How Smart
Companies Bypass Radical Innovation to Enter and Dominate
New Markets. San Francisco: Jossey Bass.
Comment:
Arguing for and elaborating on the fast follower advantage.
Warren, K. (2007). Strategic Management Dynamics.
Chichester, UK: John Wiley & Sons, Ltd.
Comment:
A book on the theory and practice of applying system dynamics
38. to strategy development in a business context.
On change
Moss Kanter, R. (1985). The Change Masters. New York:
Touchstone Books.
Comment:
One of the classics on change, with particular insights for and
emphasis on innovation.
Moss Kanter, R. (1989). When Giants Learn to Dance. New
York: Simon & Schuster.
Comment:
On how large organisations manage to become innovative, and
thrive on change.
Some Useful Websites
www.strategos.com
Comment:
Strategos is the consultancy set up by management guru Gary
Hamel, site provides a listing of its publications as well as
insights into its research findings
www.smsweb.org
Comment:
This is the website of the Strategic Management Society which
provides a list of useful links
(www.smsweb.org/reference/web_sites.html), as well as
influential books on strategy
(www.smsweb.org/reference/inf_books.html)
http://www.systemdynamics.org.uk/(UK)
http://www.systemdynamics.org/(US)
Comment:
Websites of the organisations promoting a dynamic approach to
39. strategy development. As they state, “System dynamics is a
methodology for studying and managing complex feedback
systems, such as one finds in business and other social
systems.”
Problem Set 6
1. For each of the following situations, what amount would
the insurance company pay?
a. Wind damage of $835; the insured has $500 deductible.
b. Theft of a stereo system worth $1,300; the insured has a
$250 deductible.
c. Vandalism that does $425 of damage to a home; the
insured has a $500 deductible.
2. Beverly and Kyle Nelson currently insure their cars with
separate companies paying $650 and $575 a year. If they insure
both cars with the same company, they would save 10 percent
on the annual premiums. What would be the future value of the
annual savings over ten years based on an annual interest rate of
6 percent?
3. As of 2008, per capita spending on health care in the
United States was about $8,000. If this amount increased by 5
percent a year, what would be the amount of per capital
spending for health care in 10 years?
4. Sarah’s comprehensive major medical health insurance plan
at work has a deductible of $750. The policy pays 85 percent of
any amount above the deductible. While on a hiking trip, she
contracted a rare bacterial disease. Her medical costs for
treatment, including medicines, tests, and a six-day hospital
stay, totaled $8,893. A friend told her that she would have paid
less if she had a policy with a stop-loss feature that capped her
out-of-pocket expenses at $3,000. Was her friend correct? Show
your computations. Then determine which policy would have
40. cost Sarah less and by how much.
5. The Kelleher family has health insurance coverage that pays
80 percent of out-of-hospital expenses after a $500 deductible
per person. If one family member has doctor and prescription
medication expenses of $1,100, what amount would the
insurance company pay?
6. You are the wage earner in a “typical family,” with $40,000
gross annual income. Use the easy method to determine how
much life insurance you should carry.
Problem Set 5
1. Tammy Monahan is considering the purchase of a home
entertainment center. The product attributes and weights she
plans to consider are:
portability .1
sound projection .6
warranty .3
Tammy rated the brands as follows:
portability
sound projection
warranty
Brand A
6
8
7
Brand B
9
6
8
Brand C
5
9
41. 6
Using the Consumer Buying Matrix presented in Chapter 8,
conduct a quantitative product evaluation rating for each brand.
What other factors is Tammy likely to consider when making
her purchase?
2. Based on the following, calculate the costs of buying and of
leasing a motor vehicle.
Purchase Costs
Leasing Costs
Down payment $1,500
Security deposit $500
Loan payment $450 for 48 months
Lease payment $450 for 36 months
Estimated value at
End of loan $4,000
End of lease charges $600
Opportunity cost interest rate: 4 percent
3. You can purchase a service contract for all of your major
appliances for $180 a year. If the appliances are expected to last
for 10 years, and you earn 5 percent on your savings, what
would be the future value of the amount you would pay for the
service contract?
4. You estimate that you can save $3,800 by selling your own
home rather than using a real estate agent. What would be the
future value of that amount if invested for five years at 7
percent?
5. John Walters is comparing the cost of credit to the cash price
42. of an item. If John makes a $60 down payment, and pays $34 a
month for 24 months, how much more would that be than the
cash price of $695?