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NYU SCHOOL OF PROFESSIONAL STUDIES
GRADUATE PROGRAM IN PUBLIC RELATIONS
AND CORPORATE COMMUNICATION
SPRING 2015 SOCIAL MEDIA PROJECT FOR
GENERAL MOTORS
KIM CARPENTER, GM COMMUNICATIONS
EAST COAST GROUP MANAGER
East Coast
SOCIAL MEDIA
ENGAGEMENT
BREAKING DOWN THE #NUMBERS
2X 21%
Tweets with
#hashtags receive
twice the
engagement than
the ones without.
Tweets with up to
two #hashtags
receive 21% more
engagement than
the ones with more.
#HASHTAGS
Do’s
1. Use the same #hashtag
on all social media
platforms.
2. #Engage with fans and
followers throughout
the event.
3. Tie the brand name to
the #hashtag event.
4. If more than 1 word,
#CapitalizeTheLetters
Don’ts
1. Create #hashtag for
every word in a post
(hashtag abuse)
2. Use inaccurate,
unauthorized
#hashtags
3. #TurnASentenceIntoAH
ashtag.
2X @
2X @
#GMforDaddy and #FathersDay
or #DaddyLovesGM and #FathersDay
2X @
#GMforDaddy and #FathersDay
or #DaddyLovesGM and #FathersDay
#ForeverSummer
SOCIAL VIDEO IS HERE TO STAY
2/3 90%
Nearly two-thirds of
people are visual
learners, and visual
data is processed
much faster by the
brain than is text.
Adding videos to
landing pages can
increase
conversions by
nearly 90%.
140,000,000 app users
140,000,000 app users
Equal to the population of France and Germany
combined
VIDEO
SHARING
PLATFORMS
• Recently acquired
by Twitter
• Digitally native
and active
audience
• Real-time
streaming and
further video use
• Six-second
sharing app,
owned by Twitter
• 25% of U.S.
smartphone users
• Call for action!
• Emotionality
• Positivity
• Surprise
• Interest
• Action
• Approach: Educate Audience
GOING SOCIAL ON VINE AND SNAPCHAT
User-generated
content
GM generated content
Tell a story
. . .
CAMPAIGNS
• New York Fashion Week:
Men’s
• Tribeca Film Festival
• Social Media Week
NEW YORK FASHION WEEK:
MEN’S
• Runaway
Show
• Influencer
Dinner
• Media
Event
TRIBECA FILM FESTIVAL
TRIBECA FILM
FESTIVAL
• Partnership
• Celebrity
Transportation
• Loan Program
Summary
ThankYou
Questions?

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Social Media Project for GM

Editor's Notes

  1. Mention the statistics during the presentation, and why we chose these platforms