3. What is it???
THIS THEORY IS A UNIFIED AND COHERENT
SET OF PROPOSTIONS, ASSUMPTIONS,
AND CLAIMS THAT ATTEMPT TO EXPLAIN
HOW AND WHY COMMUNICATION IS
RELATED TO THE QUALITY OF
THE DECISIONS GROUPS MAKE!
4. Would you have ever guessed……..
…….has been very influential in guiding
researchers’ views about how communication
affects group decision making AND how
communication might be structured to increase the
likelihood that groups will arrive at HIGH QUALITY
DECISIONS!
7. THE FUNCTIONAL THEORY OF GROUP DECISION QUALITY IS VERY
IMPORTANT IN THE COMMUNICAITION WORLD..
8. Groups who study this theory want to know if
decisions reached were good or bad!!
The issue of group decision quality is the focus of
Hirokawa’s functional theory. The principles of this
theory involve the communication characteristics of
group interaction that lead to QUALITY DECISIONS.
9.
10. IN THE COMMUNICATION WORLD
HIROKAWA’S FUNCTION THEORY MAINTAINS THAT A GROUP
NEEDS TO FULFILL THESE 4 CRITICAL FUNCTIONS TO REACH A
HIGH-QUALITY DECISION…
Achieving a thorough understanding of the problem that
requires a decision
Discovering a range of realistic possible solutions
Identifying the criteria for a high quality decision
LAST BUT NOT LEAST..
Assessing the positive and negative consequences of possible
solutions to select the solution with the most desirable
consequences
11. CRITICIZED on the broader context in which group
members conduct their work…
Groups are texting and communicating in the
hallway, rather than in a group setting with the
entire group
This communication is not accounted for!
12. NO MATTER WHAT THE PROBLEM IS…
Groups should work together to arise at the best
possible solution to their problems!!!
