How experiments allowed us 
to go Freemium
!!! 
About SimpleSite 
• Website builder 
• Founded 2003 in Denmark 
• 80.000 paying subscribers 
• 400.000 trial websites created 
per month 
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!!! 
Overview 
• Data Driven Growth Hacking? 
• A super-strategic experiment 
• Plain blind luck 
• Conclusion 
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Being Data-Driven 
! 
Can it be measured? 
4 
VOLUME METRICS FOCUS 
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!!! 
Working systematically 
• High A/B frequency 
• Let data inform focus 
areas 
• Iterative implementations 
5 
Experiment 
Improvement 
j 
Build 
Measure 
Iteratively 
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Super-strategic: Freemium 
Question: 
6 
!!! 
Premium Freemium? 
How much do we lose? 
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7 
Super-strategic: Freemium 
Question: 
!!! 
Premium Freemium? 
How much do we lose? 
!!! 
Extremely Basic MVP 
! 
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!!! 
!! 
!!! 
Super-strategic: Freemium 
Question: 
Premium Freemium? 
How much do we lose? 
Extremely Basic MVP 
! 
Conclusion: 
10% loss Freemium is GO 
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Blind luck: Questionnaire 
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Blind luck: Questionnaire 
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!!! 
Blind luck: Questionnaire 
Expectation: Fewer customers 
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12 
Blind luck: Questionnaire 
!!! 
Expectation: Fewer customers 
Result: Won 12% 
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13 
Blind luck: Questionnaire 
!!! 
Expectation: Fewer customers 
Result: Won 12% 
The takeaway: 
TEST EVERYTHING 
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Conclusion 
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15 
Conclusion 
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16 
Conclusion 
10 
Questionnaire 
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17 
Conclusion 
10 
Questionnaire 
Freemium 
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Hard, systematic 
work! 
18 
Conclusion 
10 
Questionnaire 
Freemium 
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THANK YOU 
F O R Y O U R T I M E 
NORDIC GROWTH HACKERS - Toldbodgade 31, 3. tv, 1253, København K

How experiments validated SimpleSite's future freemium model