Growth Hacking
DIY ticketing
BILLETTO TRANSFORMS YOUR CITY INTO A NEW EVENT MEDIUM.
- ENGAGING MILLENNIALS IN EVENTS. EVERY DAY. EVERY HOUR.
DIY ticketing
Goal: 100% YoY towards 1B$ turnover
DIY ticketing
Market Potential
DIY ticketing
Challenges Q1
● Establish a growth hack team
● Define your growth model
● Data / tracking
● 3. party tools
DIY ticketing
Challenge
● Find potential organisers
● International scalable to create enough
volume
● acq cost < LTV
DIY ticketing
Add a growth hack team
● Use data to argue for more resources
● Team with 100% focus is necessary to
succeed
DIY ticketing
Model to describe our growth
Ticket price x no of tickets x probability it will sell
Bookings > actuals
DIY ticketing
Bookings vs actuals vs target
DIY ticketing
Tracking / Black boxes
Traffic Sign Up Event creation Retention
Sign Up Sell ticketsBLACK BOX
7%
DIY ticketing
Dashboard - data warehouse
Traffic data from Google Analytics
Account data from Billetto db
Possible to track and optimize if
our email retention works. Both
for creating events but also to
follow up on them selling tickets
Cost from Adwords
Choose source + country
Bookings from Sales Force
DIY ticketing
3 party tools
Use 3 party tools to move fast and don't get stuck in unnecessary development
● Unbounce for landing pages (not for SEO)
● Sales Force as CRM (expensive but game changer)
● Flowdock (strong tool for internal communication)
● Vero / Mailchimp / Mandril
DIY ticketing
af@billetto.dk
DIY ticketing

Anders Fink, Billetto @Nordic growth hacker event #3

  • 1.
  • 2.
    BILLETTO TRANSFORMS YOURCITY INTO A NEW EVENT MEDIUM. - ENGAGING MILLENNIALS IN EVENTS. EVERY DAY. EVERY HOUR. DIY ticketing
  • 3.
    Goal: 100% YoYtowards 1B$ turnover DIY ticketing
  • 4.
  • 5.
    Challenges Q1 ● Establisha growth hack team ● Define your growth model ● Data / tracking ● 3. party tools DIY ticketing
  • 6.
    Challenge ● Find potentialorganisers ● International scalable to create enough volume ● acq cost < LTV DIY ticketing
  • 7.
    Add a growthhack team ● Use data to argue for more resources ● Team with 100% focus is necessary to succeed DIY ticketing
  • 8.
    Model to describeour growth Ticket price x no of tickets x probability it will sell Bookings > actuals DIY ticketing
  • 9.
    Bookings vs actualsvs target DIY ticketing
  • 10.
    Tracking / Blackboxes Traffic Sign Up Event creation Retention Sign Up Sell ticketsBLACK BOX 7% DIY ticketing
  • 11.
    Dashboard - datawarehouse Traffic data from Google Analytics Account data from Billetto db Possible to track and optimize if our email retention works. Both for creating events but also to follow up on them selling tickets Cost from Adwords Choose source + country Bookings from Sales Force DIY ticketing
  • 12.
    3 party tools Use3 party tools to move fast and don't get stuck in unnecessary development ● Unbounce for landing pages (not for SEO) ● Sales Force as CRM (expensive but game changer) ● Flowdock (strong tool for internal communication) ● Vero / Mailchimp / Mandril DIY ticketing
  • 14.