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Enterprise Excellence Framework
- 2. Who is usingthe Shingo Model?
- 3. Why did youchoose the Shingo Model?
- 4. What does excellencemean to you?
- 5. 1. What isyour reality? (Where are you on your journey?) 2. What is your road map? (What are you planning to move you forward?) 3. What are your road blocks? (What are the things which may stop you?)
- 6. What are youtaking away from this week that may help you overcome your road blocks?
- 7. Do you wantto be the best in the world? We can help you get there…
- 8. Levels of recognitionachieved by clients of The Manufacturing Institute 2008 2009 2011 2012 2013 2014Rexam Plastic Packaging Jundiai, Brazil Rexam Beverage Cans Recife, Brazil Leyland Trucks Leyland, UK Silver Medallion Lake Region Medical Ireland Rexam Beverage Cans Aguas Claras, Brazil Rexam Beverage Cans Manaus Ends, Brazil Rexam Beverage Cans Cuiaba, Brazil Rexam do Brasil Ltda. Extrema, Brazil Rexam Beverage Cans Rio De Janeiro BrazilBronze Medallion Rexam Healthcare Neuenburg, Germany Silver Medallion Rexam, Beverage Cans, Enzesfeld, Austria DePuy Synthes Cork, Ireland Abbott Vascular Clonmel, Ireland Newsprinters Eurocentral, Scotland Vistaprint Melbourne AustraliaBronze Medallion BAE Systems Samlesbury, UK Ultraframe, Clitheroe, UK Bronze Medallion Bronze Medallion Shingo Prize Shingo Prize Silver Medallion Silver Medallion Silver Medallion Shingo Prize Shingo Prize Bronze Medallion Bronze Medallion Bronze Medallion First International partner for the Shingo Prize Bronze Medallion
- 10. Bringing the ShingoModel to life
- 11. Explore The starting pointfor senior managers and leaders to understand the Shingo Principles and the practical ways in which to apply them within your organisation. For all leaders or Managers seeking to sustainably transform their business 4 days - 2 days classroom 2 days on-site at Shingo ‘journey’ site
- 12. Content • Introduction tothe concepts behind Enterprise Excellence • Understand why this is a sustainable approach to delivering customer value • Identify practical applications to enable your processes • Host site assessment, learning and feedback Who is it for? Outcomes • Understand the real value for an organisation following this approach • Broad knowledge of the concepts • Starting point for transformation Explore • Any Leaders or Managers seeking to transform their business
- 13. Leader Direction, motivation andalignment – find out how to develop a winning leadership culture, driving the right behaviours with a compelling vision, strategy and structure. For all business Leaders 4 days – 2 days classroom 2 days on site at a Shingo recognised site
- 14. Content • Leadership’s roleas the key influencers of culture • Developing and deploying a clear and compelling business vision • Focus on the behavioural and human side of change • Assessment exercises at host site Who is it for? • Business Leaders Outcomes Leader • Capability to influence and lead cultural change within businesses
- 15. Manager Managers play apivotal role in all world-class organisations: this workshop will demonstrate how to empower, encourage and lead individuals to create value and eliminate waste. For functional and departmental Managers and EE professionals 4 days – 2 days classroom 2 days on site at a Shingo recognised site
- 16. Content • Systems thinkingfor improved performance • Leading improvement activities • Coaching and leading • Best practice in value chain elements • Host site assessment learning & feedback Who is it for? • Leaders or Managers charged with improving performance in the value chain Outcomes • Capability to apply systems thinking and principle driven behaviour to improve performance of value chains Manager
- 17. Champion Successful change programmesare driven by champions, who can galvanise the enthusiasm to embrace and sustain change. Learn how to facilitate and drive improvement to ensure site objectives are aligned with top-level strategies. For all Leaders & Managers charged with implementing change 3 days - 2 days classroom 1 days on-site at Shingo ‘journey’ site
- 18. Content • Focuses onthe human/emotional side of change • The transition people have to make when faced with change • Key process steps for sustaining successful change. • Host Site Assessment Learning & Feedback Who is it for? • Any Leaders or Managers charged with leading or implementing change Outcomes • Equipped to enable people to make transition • Understanding of change models and processes • Interactive learnings from host site’s real life journey Champion
- 19. Master The ultimate level,the Master has the skills and knowledge to assess their own organisation against the guiding Shingo principles. Achieve this and you will have the power to ensure excellence can thrive within your business. Anyone who has a key role in influence the advancement of EE 14 days, 6 days classroom, 4 days assessment, 4 days report writing
- 20. Content • Content andcreation of an assessment framework • Assessment practice coached by trained and experienced EE assessors • Use of and calibration to the EE scoring methodology • Enterprise Excellence report writing and presentation of findings to leadership teams Who is it for? • EE professionals • Managers and key staff who want to broaden their EE knowledge, practice and experience Outcomes • Capability to assess any organisation against the Shingo model and principles Master
- 22.
- 24. ‘Why’ ..... to................................................the....‘How’ PUBLIC WORKSHOP PROGRAMME
- 25. EXF Public Programme ProductDescription & Outcome Availability Duration Pricing Discover Delivered as an affiliate of Shingo Institute . Delegates learn about the Shingo Principles, Systems Tools approach and how to identify behaviours aligned with Shingo thinking. They assess the host site and give feedback on findings and opportunities. 2 days on site £950 Explore Builds on the Discover workshop, deepens the understanding of principles and of what is meant by a systemic approach. Delegates assess the host site through the application of a systemic model to learn how to identify findings and opportunities that will have biggest leverage in the Excellence journey 4 days at a Shingo recognised site 2 days classroom 2 days assessment £1900 Champion Focuses on the human/emotional side of change and the transition people have to make when faced with change, explores the key steps required for sustaining successful change. Delegates deploy and develop their learning further by assessing the host site and giving feedback on findings and opportunities. 3 days at a Shingo recognised site 2 days classroom 1 day assessment £1425 Leader Assesses the role of leader in the dynamic modern world, most leadership thinking hasn’t changed for over 100 years. The course looks at the role of leadership in developing culture and systems thinking in organisations. Delegates deploy and develop their learning further by assessing the host site and giving feedback on findings and opportunities. 4 days at a Shingo Prize site 2 days classroom 2 days assessment £2500 Manager Getting the balance right between developing capability and delivering results. Deepening the understanding of systems thinking and collaboration across the enterprise. Delegates deploy and develop their learning further by assessing the host site and giving feedback on findings and opportunities. 4 days at a Shingo recognised site 2 days classroom 2 days assessment £1900 Master Development of internal assessors. Delegates develop the necessary skills to develop an assessment model and through hands on practical training. Delegates learn to become Enterprise Excellence assessors from experienced TMI Practitioners at client host sites. Leads to accreditation and includes licence to used TMI assessment model. Cohorts 10-12 delegates, 10 days assessment training £14,000
- 26. 4 days -2 days classroom 2 days on-site at a Shingo recognised site Provides the ‘How’ to the Shingo ‘Why’. Explores each of the guiding principles to deepen understanding and practical application. Introduces a systemic approach through which to view an organisation. Structures the learning allowing delegates to explore the workplace through the application of assessment exercises to both synthesise and analyse the host site presenting back findings and opportunities. 3 days - 2 days classroom 1 days on-site at Shingo ‘journey’ site Focuses on the ‘behavioural’ and human side of change, increasing awareness of how to manage the emotional transition individuals have to make when faced with change. Looks at the key steps required to ensure change is both effective and sustained. Structures the learning to provide assessment exercises within the host site presenting back findings and opportunities. 4 days - 2 days classroom Masterclass with 2-3 Shingo recognised company leaders 2 days on-site at a Shingo Prize site Challenges the role of leadership in today’s world of constant dynamic change. Assesses how leadership is a key influencer of culture and how leadership behaviours are used to engage ‘followers’. Deepens understanding of the ‘higher level’ systems of leadership. Structures the learning to provide assessment exercises within the host site presenting back findings and opportunities. 4 days - 2 days classroom 2 days on-site at a Shingo recognised site Challenges the role of management in today’s high pressured results driven environment and how managers must balance this with the development of people. Deepen understanding of the approaches to facilitate collaboration and teamwork across the enterprise. Structures the learning to provide assessment exercises within the host site presenting back findings and opportunities. Cohorts 10-12 delegates, 1-5 companies 20 days covering ALL workshops 10 days assessment training Certification Development of individual internal assessors. Background of understating gained through suite of workshops along with practical assessment training. Cohort sites interchange to provide live environments for training and development. Accreditation gained through practical demonstration and on-line examination. 2 days on-site Introduction to the Shingo model. The relationship between Principles, Systems and Tools that represent the transformation model. Awareness and importance of principles and their consequences. Structures the learning to provide assessment exercises within the host site presenting back findings and opportunities.
Editor's Notes
- #8 These are some of the businesses TMI have been working with to help them on their journey, there is an increasing recognition that the Shingo approach to Enterprise Excellence is a way of doing things that can help you stay on top of your game in the long term.
- #9 First international partner for Shingo We have worked with and supported 18 businesses to excellence and recognition and are working with many more to support their own journey. We are very proud to have The first Shingo recognition in UK The first in Ireland The first Shingo prize winner in UK (Newsprinters) The first Shingo prize winner in Ireland (Abbott) The first Shingo recognition award in Australia
- #17 Being able to identify the levers that will truly improve performance
- #21 Cohorts 10-12 delegates, 10 days training and practical assessment practice. By developing people to assess an organisation they become much more aware of the gaps and this can also be an incredibly powerful way of developing future leaders and managers so they develop a very deep understanding of the principles before taking more senior roles.
- #26 The courses are interdependent and build on one another to create a comprehensive capability programme, the entry point is Discover and then Explore Dependent on need the next step is Leader (if you are a leader), Manager (if you are a manager), Champion (if you are a change agent). We’d recommend that Leaders and Managers also go on Champion as this is about transition Finally if you want to be able assess organisations in your group of companies the Master trains OPX assessors to be able to assess your organisations Ideal state is to follow the process. However Adam is leaving so rather than Explore, Explore, Explore to build a pipeline, we are running Explore, Manager, Leader. This isn’t ideal.
- #28 All the other programmes are developed from our research and learning of working with our customers over the past 20 years and are uniquely designed to develop capability to understand, lead, manage, change and assess EE using the Shingo model and thinking. A principles lead approach rather than a command and control approach Discover - we deliver Discover as an affiliate of Utah State University Shingo Institute faculty. Delegates learn about the Principles, Systems Tools approach and learn how to identify the behaviours congruent with Shingo thinking. They assess the host site and give feedback on findings and opportunities Explore – builds on the Discover workshop, deepens the understanding of principles and of what is meant by a systemic approach. Delegates assess the host site through the application of a systemic model to identify findings and opportunities that will have biggest leverage Champion – Importantly this module focuses on the human/emotional side of change and the transition people have to make when faced with change, explores the key steps required for sustaining successful change. They assess the host site and give feedback on findings and opportunities Leader – Assesses the role of leader in the dynamic modern world, most leadership thinking hasn’t changed for over 100 years. The course looks at the role of leadership in developing culture and systems thinking in organisations. They assess the host site and give feedback on findings and opportunities Manager – Getting the balance right between developing capability and delivering results. Deepening the understanding and collaboration across the enterprise. They assess the host site and give feedback on findings and opportunities Master – Development of internal assessors. Background and understand, hands on practical training, leading to accreditation.