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Benefits of 
Project Management 
Lauro Canonica 
9th July 2014
Table of Contents 
1. Why do projects fail? 
2. Project managers versus project administrators 
3. A real case example 
4. Why is project management underestimated? 
5. How can we convince people? 
6. Conclusions 
7. Questions and answers 
7/9/2014 Benefits of Project Management 2
Table of Contents 
1. Why do projects fail? 
2. Project managers versus project administrators 
3. A real case example 
4. Why is project management underestimated? 
5. How can we convince people? 
6. Conclusions 
7. Questions and answers 
7/9/2014 Benefits of Project Management 3
Project Success Rates 
(Standish Chaos Report 2009) 
Challenged: 
Delivered late 
or/and overbudget 
44% 
Successful: 
Delivered on time 
and on budget 
32% 
Failed: 
Canceled prior to 
completion 
24% 
7/9/2014 Benefits of Project Management 4
Why do projects fail? 
Lack of User Input 12.8% 
Incomplete Requirements & Specifications 12.3% 
Changing Requirements & Specifications 11.8% 
Lack of Executive Support 7.5% 
Lack of Resources 6.4% 
Unrealistic Expectations 5.9% 
Unclear Objectives 5.3% 
Unrealistic Time Frames 4.3% 
New Technology 3.7% 
Technology Incompetence 7.0% 
7/9/2014 Benefits of Project Management 5
Project Management Issues 
versus Technical Issues 
Project management issues 89.3% 
Technical issues 10.7% 
7/9/2014 Benefits of Project Management 6
Table of Contents 
1. Why do projects fail? 
2. Project managers versus project administrators 
3. A real case example 
4. Why is project management underestimated? 
5. How can we convince people? 
6. Conclusions 
7. Questions and answers 
7/9/2014 Benefits of Project Management 7
Project Manager’s View 
(PMBOK standard) 
Initiation 
Project 
Management 
Processes 
Planning 
Execution 
Monitoring 
and 
Controlling 
Closing 
7/9/2014 Benefits of Project Management 8
Project Administrator’s View 
Initiation 
Project 
Management 
Processes 
Planning 
Execution 
Monitoring 
and 
Controlling 
Closing 
7/9/2014 Benefits of Project Management 9
Which tasks are not done by a project 
administrator? 
• Initiation: 
Analysis of the situation, goal definition, stakeholder management, 
requirements gathering. 
• Planning: 
Scope definition, team building, resources selection, preparation of Work 
Breakdown Structure (WBS). 
• Executing: 
Direct execution, manage team, perform quality assurance. 
• Control: 
measureproject variables, identify corrective actions, manage change 
requests, manage customer expectations. 
• Closing: 
Finalize all activities, share the lessons learned. 
7/9/2014 Benefits of Project Management 10
Table of Contents 
1. Why do projects fail? 
2. Project managers versus project administrators 
3. A real case example 
4. Why is project management underestimated? 
5. How can we convince people? 
6. Conclusions 
7. Questions and answers 
7/9/2014 Benefits of Project Management 11
A real case, the setup 
• Creation of a new web site with a content 
management system (CMS) 
• Plan: 
300’000 CHF, 3 months 
• Team: 
- Customer representative 
- Team leader 
- 4 developers 
- No project manager (to save on costs) 
7/9/2014 Benefits of Project Management 12
A real case, the result 
• Partial success: 
- product delivered 
- over budget: 500’000 CHF (+200’000 CHF) 
- late: 5 months (+2 months) 
- customer and developers frustrated 
7/9/2014 Benefits of Project Management 13
A real case, what happened (1) 
• Missing analysis of the situation 
- Technology discontinued 
• Incomplete goal definition 
- new goals were added during development 
• Missing stakeholder management 
- Unexpected team changes 
- Missing information 
• Missing proper requirements gathering 
- Only high level documentation 
- Requirements per email 
- loss of information 
7/9/2014 Benefits of Project Management 14
A real case, what happened (2) 
• Missing scope definition 
- Continuous changes 
- Developer and customer frustrated 
- Loss in trust 
• Missing change management 
- Disagreements (bug, change or planned?) 
• Missing management of customer expectations 
- The system is too slow 
• Missing “lessons learned” 
- documentation 
- sharing of experiences 
7/9/2014 Benefits of Project Management 15
Table of Contents 
1. Why do projects fail? 
2. Project managers versus project administrators 
3. A real case example 
4. Why is project management underestimated? 
5. How can we convince people? 
6. Conclusions 
7. Questions and answers 
7/9/2014 Benefits of Project Management 16
Top reasons why Project Management 
is underestimated 
• The project is too small and easy! 
Don't check only technical complexity. The project situation and the 
environment can be very complex. 
• A project manager is too expensive! 
A failed project is more expensive. 
• Our team leader is a software guru who can take care of the 
project! 
Project management requires many soft skills. 
• A project manager wastes everybody's time with meetings 
and documentation! 
A qualified and experienced project manager reduces the amount of 
meetings and useless documentation. 
• We want to start immediately, we have no time for 
management! 
Did you ever hear the joke: Sorry I'm too busy to be efficient? 
7/9/2014 Benefits of Project Management 17
Table of Contents 
1. Why do projects fail? 
2. Project managers versus project administrators 
3. A real case example 
4. Why is project management underestimated? 
5. How can we convince people? 
6. Conclusions 
7. Questions and answers 
7/9/2014 Benefits of Project Management 18
How do we promote Project 
Management? 
• Present the results of the Standish Chaos 
Report. 
• Request that all projects are managed by 
certified project managers. 
• Show a quick comparison of project costs as 
shown in the next slide. 
7/9/2014 Benefits of Project Management 19
Project cost example 
• Plan A: 
1 Project manager at 50%, 4 developers 100% for 5 months 
(1000 CHF per day) 
Cost: 100 days*(500 + 4*1000)CHF = 450’000 CHF 
• Plan B: 
4 developers 100% for 5 months. (Risk of 2 months delay) 
Cost: 100 days*(4*1000)CHF = 400’000 (no delay) 
Cost: 140 days*(4*1000)CHF = 560’000 (2 months delay) 
7/9/2014 Benefits of Project Management 20
Table of Contents 
1. Why do projects fail? 
2. Project managers versus project administrators 
3. A real case example 
4. Why is project management underestimated? 
5. How can we convince people? 
6. Conclusions 
7. Questions and answers 
7/9/2014 Benefits of Project Management 21
Conclusions 
Advantages of Project Management: 
• Reduces costs and risks. 
• Makes sure that what is developed is what the 
customer needs. 
• Increases the happiness of customers, 
developers and users. 
7/9/2014 Benefits of Project Management 22
Table of Contents 
1. Why do projects fail? 
2. Project managers versus project administrators 
3. A real case example 
4. Why is project management underestimated? 
5. How can we convince people? 
6. Conclusions 
7. Questions and answers 
7/9/2014 Benefits of Project Management 23
Questions and Answers 
7/9/2014 Benefits of Project Management 24

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Presentation benefitsprojectmanagement09072014

  • 1. Benefits of Project Management Lauro Canonica 9th July 2014
  • 2. Table of Contents 1. Why do projects fail? 2. Project managers versus project administrators 3. A real case example 4. Why is project management underestimated? 5. How can we convince people? 6. Conclusions 7. Questions and answers 7/9/2014 Benefits of Project Management 2
  • 3. Table of Contents 1. Why do projects fail? 2. Project managers versus project administrators 3. A real case example 4. Why is project management underestimated? 5. How can we convince people? 6. Conclusions 7. Questions and answers 7/9/2014 Benefits of Project Management 3
  • 4. Project Success Rates (Standish Chaos Report 2009) Challenged: Delivered late or/and overbudget 44% Successful: Delivered on time and on budget 32% Failed: Canceled prior to completion 24% 7/9/2014 Benefits of Project Management 4
  • 5. Why do projects fail? Lack of User Input 12.8% Incomplete Requirements & Specifications 12.3% Changing Requirements & Specifications 11.8% Lack of Executive Support 7.5% Lack of Resources 6.4% Unrealistic Expectations 5.9% Unclear Objectives 5.3% Unrealistic Time Frames 4.3% New Technology 3.7% Technology Incompetence 7.0% 7/9/2014 Benefits of Project Management 5
  • 6. Project Management Issues versus Technical Issues Project management issues 89.3% Technical issues 10.7% 7/9/2014 Benefits of Project Management 6
  • 7. Table of Contents 1. Why do projects fail? 2. Project managers versus project administrators 3. A real case example 4. Why is project management underestimated? 5. How can we convince people? 6. Conclusions 7. Questions and answers 7/9/2014 Benefits of Project Management 7
  • 8. Project Manager’s View (PMBOK standard) Initiation Project Management Processes Planning Execution Monitoring and Controlling Closing 7/9/2014 Benefits of Project Management 8
  • 9. Project Administrator’s View Initiation Project Management Processes Planning Execution Monitoring and Controlling Closing 7/9/2014 Benefits of Project Management 9
  • 10. Which tasks are not done by a project administrator? • Initiation: Analysis of the situation, goal definition, stakeholder management, requirements gathering. • Planning: Scope definition, team building, resources selection, preparation of Work Breakdown Structure (WBS). • Executing: Direct execution, manage team, perform quality assurance. • Control: measureproject variables, identify corrective actions, manage change requests, manage customer expectations. • Closing: Finalize all activities, share the lessons learned. 7/9/2014 Benefits of Project Management 10
  • 11. Table of Contents 1. Why do projects fail? 2. Project managers versus project administrators 3. A real case example 4. Why is project management underestimated? 5. How can we convince people? 6. Conclusions 7. Questions and answers 7/9/2014 Benefits of Project Management 11
  • 12. A real case, the setup • Creation of a new web site with a content management system (CMS) • Plan: 300’000 CHF, 3 months • Team: - Customer representative - Team leader - 4 developers - No project manager (to save on costs) 7/9/2014 Benefits of Project Management 12
  • 13. A real case, the result • Partial success: - product delivered - over budget: 500’000 CHF (+200’000 CHF) - late: 5 months (+2 months) - customer and developers frustrated 7/9/2014 Benefits of Project Management 13
  • 14. A real case, what happened (1) • Missing analysis of the situation - Technology discontinued • Incomplete goal definition - new goals were added during development • Missing stakeholder management - Unexpected team changes - Missing information • Missing proper requirements gathering - Only high level documentation - Requirements per email - loss of information 7/9/2014 Benefits of Project Management 14
  • 15. A real case, what happened (2) • Missing scope definition - Continuous changes - Developer and customer frustrated - Loss in trust • Missing change management - Disagreements (bug, change or planned?) • Missing management of customer expectations - The system is too slow • Missing “lessons learned” - documentation - sharing of experiences 7/9/2014 Benefits of Project Management 15
  • 16. Table of Contents 1. Why do projects fail? 2. Project managers versus project administrators 3. A real case example 4. Why is project management underestimated? 5. How can we convince people? 6. Conclusions 7. Questions and answers 7/9/2014 Benefits of Project Management 16
  • 17. Top reasons why Project Management is underestimated • The project is too small and easy! Don't check only technical complexity. The project situation and the environment can be very complex. • A project manager is too expensive! A failed project is more expensive. • Our team leader is a software guru who can take care of the project! Project management requires many soft skills. • A project manager wastes everybody's time with meetings and documentation! A qualified and experienced project manager reduces the amount of meetings and useless documentation. • We want to start immediately, we have no time for management! Did you ever hear the joke: Sorry I'm too busy to be efficient? 7/9/2014 Benefits of Project Management 17
  • 18. Table of Contents 1. Why do projects fail? 2. Project managers versus project administrators 3. A real case example 4. Why is project management underestimated? 5. How can we convince people? 6. Conclusions 7. Questions and answers 7/9/2014 Benefits of Project Management 18
  • 19. How do we promote Project Management? • Present the results of the Standish Chaos Report. • Request that all projects are managed by certified project managers. • Show a quick comparison of project costs as shown in the next slide. 7/9/2014 Benefits of Project Management 19
  • 20. Project cost example • Plan A: 1 Project manager at 50%, 4 developers 100% for 5 months (1000 CHF per day) Cost: 100 days*(500 + 4*1000)CHF = 450’000 CHF • Plan B: 4 developers 100% for 5 months. (Risk of 2 months delay) Cost: 100 days*(4*1000)CHF = 400’000 (no delay) Cost: 140 days*(4*1000)CHF = 560’000 (2 months delay) 7/9/2014 Benefits of Project Management 20
  • 21. Table of Contents 1. Why do projects fail? 2. Project managers versus project administrators 3. A real case example 4. Why is project management underestimated? 5. How can we convince people? 6. Conclusions 7. Questions and answers 7/9/2014 Benefits of Project Management 21
  • 22. Conclusions Advantages of Project Management: • Reduces costs and risks. • Makes sure that what is developed is what the customer needs. • Increases the happiness of customers, developers and users. 7/9/2014 Benefits of Project Management 22
  • 23. Table of Contents 1. Why do projects fail? 2. Project managers versus project administrators 3. A real case example 4. Why is project management underestimated? 5. How can we convince people? 6. Conclusions 7. Questions and answers 7/9/2014 Benefits of Project Management 23
  • 24. Questions and Answers 7/9/2014 Benefits of Project Management 24