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- 1. The Georges Hotel Staffingand Employee Conduct Asmae Qarouach, Rebecca Lawler, Natalia Rosales and Alejandra Solares
- 2. Introduction Our focus Problems overview Employeepolicies and procedures Management and employee performance improvement Staffing procedures
- 3. Employee Policies andProcedures I-9 Background checks Handbook Love contract Disciplinary policies Progressive Policy Single Policy Open-door policy Complaint process
- 4. Employee Background CheckStatistics 2015
- 5. Management Issues No performancereviews Not consistently assigning job duties Lack of professionalism amongst subordinates Too lenient with attendance Inadequate amount of discipline throughout organization
- 6. Employee Issues ● PoorPerformance ● Excessive absences ● No accountability for actions ● Lack of respect for authority or rules & policies ● Lack of training and/or knowledge
- 7. Solutions Create & implementperformance reviews Establish trainings for all employees Enforcing updated discipline policy Provide performance improvement plans, when needed
- 8. Staffing Procedure GOAL: Hire themost qualified
- 9. Identify open positions Create ajob description Determine the outreach Application screening Phone screening interview Pre-employment assessments In person interview Selection of best qualified candidate Draft and send offer letter •Contingencies of employment offer Conduct background check and reference check Employee to sign employment contract
- 10. Strategic Planning Operational vs.strategic Link HR functions to organization’s strategic plan Make decisions supporting future direction Meet employee needs Further assessments of what’s working knowledge on how to change it External HR environment
- 11. Operations Level Tactical Level StrategicLevel Organizational Structure Investment for future strategic planning of human capital Director Cindy Mitchell HR Assistant Savannah Vice President ?
- 12. Conclusion From reactive toproactive Adjustments Preparing the hotel for future growth Smoother management & better performance Human capital - key to the success
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