1. Pre- Course Assessments
& Compliance?
Ph: (07) 3283 7881
Fax: (07) 3283 1997
www.mwtrain.com.au
Training that Creates Change
2. What is compliance?
A high quality VET system needs clear and relevant standards against
which providers and regulators can be held accountable.
…………………………
Clear and relevant standards are also critical in ensuring that
providers know what they need to do in order to be compliant and
what they can expect from VET regulators.
https://www.google.com.au/webhp?sourceid=chrome-instant&ion=1&espv=2&ie=UTF-
8#q=what++compliance+means+in+the+VET+sector
4. SRTO 2015
The RTO’s training and assessment strategies and
practices are responsive to industry and learner
needs and meet the requirements of training
packages and VET accredited courses.
Standard
1:
5. Responsive to the learner and industry
SRTO 2015
Standard 1. The RTO’s training and assessment strategies and
practices are responsive to industry and learner needs and meet
the requirements of Training Packages and VET Accredited Courses
1.1 The RTO’s training and assessment strategies and practices,
including volume of learning, are consistent with the requirements of
training packages and VET accredited courses and enable each
learner to meet the requirements for each unit of competency or
module in which they are enrolled.
How?
6. What do you have to do?
Clause 1.2
For the purposes of Clause 1.1, the RTO determines the
amount of training they provide to each learner with
regard to:
• the existing skills, knowledge and the experience of
the learner
1.1
• Determine what potential learners have
to be able to do before they start
• Categorise this into the reading, writing,
numeracy, oral communication and
learning levels required for the learner to
have at the end the training
• Determine what level of experience or
expertise is required for the learner to
have as a graduate
7. How do you do it?
1.1
Meet the requirements of the
Training Package
• Establish what the requirements are
e.g. the Language, Literacy & Numeracy (LLN) Skills
using the Australian Core Skills Framework (ACSF) and/or
the employability skills e.g. the Core Skills For Work
(CSfW) Framework
• Validate this against an ISC summary or
other industry validators
Entry requirements
Identify any mandatory requirements
for learners commencing the
program………………….. …
identify any areas where learners may
need additional support (e.g. if they have
low English levels) ………….
http://www.asqa.gov.au/users-guide-to-the-standards-for-registered-training-
organisations-2015/about-the-standards-for-rtos/standard-one/clauses/clauses-1.1--
1.4.html
8.
9. Determining the LLN standards in a
Training Package
http://www.industry.gov.au/SKILLS/FORTRAININGPROVIDERS/AUSTRALIANCORESKILLSFRAMEWORK/Pages/default.aspx
Australian Core Skills Framework
The Australian Core Skills Framework (ACSF) is a tool
which assists both specialist and non-specialist English
language, literacy and numeracy practitioners
describe an individual’s performance in the five core
skills of learning, reading, writing, oral communication
and numeracy.
From Pre- Level 1 to Level 5
National Foundation Skills Strategy
for Adults
Through the strategy all Australian
governments have committed to a
target that, by 2022, two thirds of
working age Australians will have
literacy and numeracy skills at
Level 3 or above.
(refers to the levels in the Adult Literacy and Life Skills
Survey undertaken in 2006 by the Australian Bureau of
Statistics).
10. Determining the Employability Skills in a
Training Package
http://www.industry.gov.au/skills/ForTrainingProviders/CoreSkillsForWorkDevelopmentalFramework/Pages/default.aspx
Core Skills for Work Developmental Framework
The Core Skills for Work Developmental Framework describes a set
of non-technical skills, knowledge and understandings that
underpin successful participation in work. These skills are often
referred to as employability or generic skills. They include skills such
as problem solving, collaboration, self-management,
communication and information technology skills.
From Stage1: Novice to Stage 5: Expert
operating in the workplace or getting into it
communicating with others
actually doing your job
National Foundation Skills Strategy
for Adults
The Australian Government funded
the development of a new Core
Skills for Work Framework, which
assists with the identification,
description and measurement of
employability skills.
11. 1.1 Meet the requirements of the Training Package
- which can be determined by analysing units of competency in that qualification to
determine their level of ACSF and stage for the CSfW
Foundation Skills
This section describes language, literacy,
numeracy and employment skills incorporated
in the performance criteria that are required
for competent performance
15. 1.1 Meet the
requirements of the
Training Package
BSBIND201 -
Work
effectively in
a business
environment
16. IBSA sample : BSBIND201 - Work
effectively in a business environment
Reading, Writing, and Oral
Communication: Foundation Skills
Reviews documentation to identify relevant information for
requirements of job role and organisation
Completes documentation necessary for work tasks and
reporting requirements using clear, concise and accurate
grammar and language
Clarifies requirements and responsibilities of job role and
organisation by using effective questioning and listening
techniques to seek advice, information and feedback
Contributes to an effective working environment by
communicating with others, by behaving courteously and
using non-discriminatory language
ACSF Sample activities at level equivalent to the
statements from the Unit of Competency
Reading Level 3
Interprets information in a range of formats that has been
produced using familiar software programs, e.g. memos,
instant messages, reports, spreadsheets or data presentations
Writing Level 3
Completes workplace records and forms accurately and
legibly using correct technical and enterprise specific
vocabulary
Oral Communication Level 3
Actively participates in a small group discussion, e.g. to solve
a problem or share an opinion on a subject of interest to a
group, such as reducing waste or planning a group activity
17. 1.1 Meet the
requirements of the
Training Package
BSBIND201 -
Work
effectively in
a business
environment
18. Core Skills For Work: BSBIND201 - Work
effectively in a business environment
Advanced
Beginner
Generally understands what to communicate,
with whom and how in highly familiar, routine
work situations
Identifies, and takes steps to follow, accepted
communication practices and protocols in
immediate work context e.g. ways of
communicating with those in authority
Skill Cluster Skill Area Focus Area
Interact with
others
2a. Communicate
for work
Respond to communication
systems, practices and
protocols
Interact with others
• Recognises common differences
in other people and implements
basic strategies to address own
reaction to these differences
• Uses basic communication
strategies to implement and
complete work tasks including
seeking advice when required
19. How do you
show this?
Name of RTO
RTO Management
Code
Title of
qualification
Version
BSB20115
Certificate II in Business
1
Foundation
Skills
Australian Core
Skills Framework
ACSF (LLN)
Core Skills for
Work (CSfW)
Minimum level ACSF Level 3
Advanced Beginner
• Has some practical experience of the Skill
Area and is beginning to recognise
patterns (e.g. routines, regular responses,
links and connections) that help
understanding and influence action.
• Is still reliant on explicit ‘rules’ and on
assistance to identify priorities, but can
apply these more autonomously in familiar,
routine situations
Training and
Assessment
Strategy
20.
21. Responsive to the learner and industry
SRTO 2015
Learner Support
1.7 The RTO determines the support needs of individual learners
and provides access to the educational and support services
necessary for the individual learner to meet the requirements of the
AQF qualification, skill set or VET course as specified in training
packages or VET accredited courses.
How?
22. So what are the support parameters?
RTOs must to be able to demonstrate they identify, for each learner, any additional support
required and that this support is made available, either directly or via arrangements with a
third party.
At minimum, support should include:
• identifying particular requirements such as literacy, numeracy, English language or
physical capabilities learners would need to complete each course
• developing strategies to make support available where gaps are identified.
• While a formal assessment process is not required, you must be able to demonstrate how
your RTO identifies support needs (for example, by requiring learners to complete a self-
assessment as part of the enrolment process).
• Where additional support requirements have been established, you must be able to
demonstrate that this support has been made available.
http://www.asqa.gov.au/users-guide-to-the-standards-for-registered-training-organisations-2015/about-the-standards-for-rtos/standard-one/clauses/clause-1.7.html
23. What do you have to do?
1.7 This may include providing:
• Language, Literacy and
Numeracy (LLN) support
http://www.asqa.gov.au/users-guide-to-the-standards-for-registered-training-
organisations-2015/about-the-standards-for-rtos/standard-one/clauses/clause-
1.7.html
• Have a process to identify the level of
experience and expertise of the learner
• Cross reference the learner’s needs to what
you as an RTO can provide
• Provide the support options to that learner
24. How do you do that?
1.7
Determine the learners needs
• Assess what the learner skills are in
terms of vocational and foundation
skills
• Compare those skills to that required
by Training package
• Determine support parameters
1. Design a pre-course assessment that identifies the LLN and
employability skills of the learner that is benchmarked to the
ACSF and CSfW required by the qualification
2. Decide what support you can afford i.e. Small group or 1:1
tuition
3. Provide the Vocational Trainer with Learner guides that
develop the LLN skills within the context of the unit or
qualification e.g. Teach2Learn resources
25. How do you
show this?
Name of RTO
RTO Management
Code
Title of
qualification
Version
BSB20115
Certificate II in Business
1
Pre-Training
Assessment
A Pre-Training Assessment is conducted with
enrolment to determine the Foundation Skills
of the learner in relation to the requirements
of the course.
It is expected that the learner will gain the
requisite Foundation Skills during the course
delivery so an ACSF 2 and CSfW Novice is
accepted entry to the course.
(SRTO 2015 - Standard 1.The RTO’s training and assessment
strategies and practices are responsive to industry and
learner needs and meet the requirements of Training
Packages and VET Accredited Courses & Standard 5: Each
learner is properly informed and protected)
Training and
Assessment
Strategy
27. But what if the ISC has not provided you
with the ACSF and CSfW information?
As ASQA provides in their example case study – select the crucial core skill
required for that qualification or skillset or unit
Or
as IBSA ‘s Foundation Skills provide 2 or 3 specific core skills – just develop a pre-
course assessment for those only
Or
If you need an overall picture of what that person can do and know then develop
a pre-course assessment to gain a gist of that person’s ACSF level and CSfW stage
28. Case study: Getting the calculations right
GHI Training identifies that a qualification requires the ability to carry out complex
calculations quickly and accurately. On their website, this information is provided so
potential learners are aware of this requirement. The website also includes information
about optional tutorials (available at extra cost for learners who need additional support in
this area).
As part of the RTO’s enrolment process, learners undertake a short assessment based on
the type of calculations they will need to be able to complete. Assessment results
determine whether the learner will need additional support or whether the learner should
undertake further study in this area prior to enrolling in the course.
If a learner is identified as needing additional support, the RTO arranges tutorials to allow
the learner to increase their skills prior to when these components are scheduled in the
course.
http://www.asqa.gov.au/users-guide-to-the-standards-for-registered-training-
organisations-2015/about-the-standards-for-rtos/standard-one/clauses/clause-1.7.html
29. Teach2Learn Sample activities at
level equivalent to the statements
from the Unit of Competency
Numeracy Level 4
Represents statistical system information
and data (e.g. customer satisfaction
survey results, phone enquiry data or
customer profiles), and analyses and
interprets the data using graphical and
numerical processes (e.g. graphs, charts
or averages) to show different
interpretations and influences
30. Case study: Getting the communication right
ACME Training identifies that the unit requires the ability to review relevant
documents, complete these documents accurately and appropriately; and
demonstrate confidence and courtesy when asking for directions or clarification.
As part of the RTO’s enrolment process, learners undertake a short assessment
based on the type of reading, and writing they will need to be able to complete.
Also an interview to clarify their goals and understanding of English. Assessment
results determine whether the learner will need additional support or whether the
learner should undertake further study in this area prior to enrolling in the course.
If a learner is identified as needing additional support, the RTO arranges tutorials to
allow the learner to increase their skills prior to when these components are
scheduled in the course.
IBSA ‘s Foundation Skills provide 2 or 3 specific core skills
31. T2L sample : BSBIND201 - Work
effectively in a business environment
Teach2Learn Sample activities
at level equivalent to the
statements from the Unit of
Competency
Oral Communication Level 3
Actively participates in a small group
discussion, e.g. to solve a problem or
share an opinion on a subject of
interest to a group, such as reducing
waste or planning a group activity
32. Generally understands what to
communicate, with whom and how in
highly familiar, routine work situations
Identifies, and takes steps to follow,
accepted communication practices
and protocols in immediate work
context e.g. ways of communicating
with those in authority
Navigate the world of work: Stage
of expertise = Advanced Beginner
T2L sample : BSBIND201 - Work
effectively in a business environment
33. Case study: Getting the profile right
ACME Training identifies that the qualification requires the ability to read and
complete forms commonly used in social or workplace situations ,and can explain
their personal details and training or workplace goals.
As part of the RTO’s enrolment process, learners undertake a short assessment that
enables them to demonstrate the extent of their reading, writing, and numeracy
skills. Also an interview to explain their workplace or training goals or experience,
which will reveal their level of speaking and understanding English. Assessment
results determine whether the learner will need additional support or whether the
learner should undertake further study in this area prior to enrolling in the course.
If a learner is identified as needing additional support, the RTO arranges tutorials to
allow the learner to increase their skills prior to when these components are
scheduled in the course.
If you need an overall picture of what that person can do
and know then develop a pre-course assessment to gain
a gist of that person’s ACSF level and CSfW stage
34. Pre-Course Assessment: Part One
Complete the form (written and verbal Interview)
Personal details
(1.03,1.04;1.05,1.06)
What is your name, address and
contact details?
USI …………………………………………………………………………………….
Title Mr Mrs. Ms. Miss. Master. Dr. Other …………………….
Name ………………………………………………………………………………
Address …………………………………………………………………………..
Contact phone .………………………………………………………………..
Email ………………………………………………………………………………
Age (1.09,1.10,1.11)
When were you born?
How old are you?
How old are you as of today’s date in
years, months and weeks and days?
(2.01.2.02; 2.09,2.10,2.11)
Date of Birth ………….………../……………………/…………………………
Age ………………………
…………………………………………………………………………………………
…………………………………………………………………………………………
………………………………………………………………………………………..
Enrolment Form : ACSF Levels
35. Enrolment Form : CSfW stages
Pre-Course Assessment: Part Two
Complete the form (written and verbal Interview)
Tick a box to say:
1 - Not at all 2- A little 3- Somewhat 4 – Mostly 5 - Definitely
1.NAVIGATETHE
WORLDOFWORK
a) Manage career and work life 1 2 3 4 5
I know what I would like to do for my career and work life.
I have made a start towards my career and work life.
I know I can apply for jobs and can do so without help
I look for different ways to learn to help me improve my work skills
Total
b) Work with roles, rights and responsibilities 1 2 3 4 5
I can do my own work without needing help
I know my legal rights and responsibilities in the workplace
I help others in my workplace to do the right thing legally
I know how to change to suit different workplaces
I know I can apply rules and procedures in my role and like to help towards
their improvement
Total
36. Level 2 Learning
Reading
Writing
Numeracy
Oral
Communication
identifies possible areas for
training
reads form without support
writes (min.) two sentences
in response to questions on
form
shows some variation in
spelling that does not
interfere with the overall
meaning
identifies time and actions
from own history
explains personal situation
and previous achievements
Assessor Guide: ACSF descriptors
Mostly 1s Novice
Has little or no practical experience
of the Skill Area on which to base
actions.
Is highly reliant on explicit ‘rules’
(e.g. instructions, processes,
procedures, models), guidance
and support and priorities
determined by others, to guide
activities.
Mostly 2s Advanced
Beginner
Has some practical experience of
the Skill Area and is beginning to
recognise patterns (e.g. routines,
regular responses, links and
connections) that help
understanding and influence
action.
Is still reliant on explicit ‘rules’ and
on assistance to identify priorities,
but can apply these more
autonomously in familiar, routine
situations.
Assessor Guide: CSfW Stages
Enrolment Form : Foundation Skills
39. Pre- Assessment
SRTO 2015
Standard 5. Each learner is properly informed and protected.
5.1 Prior to enrolment or the commencement of
training and assessment, whichever comes first, the
RTO provides advice to the prospective learner about
the training product appropriate to meeting the
learner’s needs, taking into account the individual’s
existing skills and competencies.
When?
40. What do you have to do?
http://www.asqa.gov.au/users-guide-to-the-standards-for-registered-training-organisations-2015/about-the-standards-for-rtos/standard-five/clauses/clauses-5.1--5.4.html
Your RTO must provide clear information to prospective learners to enable them to decide if your RTO and course is suitable for
them, taking into account their existing skills and knowledge and any specific needs. Prior to enrolment or commencement of
training or assessment activities (in this context, assessment includes the collection or analysis of evidence for recognition of prior
learning activities), you must provide clear information to learners about the following:
Course Outline
Full course code and title
Venue, length and mode/s of delivery and/or assessment
Fee information
Student Handbook
Support services
Fee information
Funding entitlements
Third party arrangements (if applicable
Consumer rights
Enrolment Policy
Entry requirements
Funding entitlements
Consumer rights
41. How do you do it?
Course Outline
Documents to be available
On website
In print for face to face
Common element?
Prospective students MUST acknowledge they
have read and understood the requirements of
the course they are choosing to enrol in
Sign by clicking to go on or handwritten
signature
Complete the pre-assessment
Samples ….
Policy and Procedures
Student Handbook
42. Policy and
Procedures
Enrolments Policy
Purpose
RTO is committed to providing quality training and assessment in
accordance with the Standards for Registered Training Organisations (SRTOs
2015). As such, RTO is required to comply with relevant Commonwealth,
State and Territory laws regarding and including anti-discrimination and
equal opportunity. RTO is committed to providing the best practice,
professional products and services to its clients and acknowledges it can
only succeed in this with effective and efficient quality processes.
The purpose of this policy is to provide a fair and equitable process for client
enrolment and ensure clients are provided with accurate and sufficient
information to make an informed choice about their enrolment and chosen
course.
Policy Principles
Information to Clients
a) Prior to enrolment each client is provided with access to a Student
Handbook, Course Information, and client policies. (See Client Information
Policy)
Language, Literacy and Numeracy Abilities of Clients
a) Clients intending to enrol for training are assessed on their language,
literacy and numeracy abilities to determine their capability to successfully
undertake the training and determine whether any additional support is
needed. This is a Pre-Course Assessment as part of the Enrolment Kit. (See
Access & Equity Policy)
43. Student
Handbook
Language, Literacy & Numeracy Support
RTO is required to enrol students who are able to demonstrate the
requisite Foundation Skills levels for each qualification or course.
These levels are proscribed by the units of the qualification in the
Training Package.
Each prospective students will complete a Pre-Course Assessment
on the Foundation Skills – Language, Literacy and Numeracy, and
Employability skills – that are embedded in every unit of every
qualification delivered by the Vocational trainer.
However, additional support is also provided during the courses
for language, literacy and numeracy acquisition in relation to the
specific vocational area. These can be in forms of specific learner
guides or one-to-one support from the trainer.
44. Course
Outline
Entry Requirements
There are no specific entry requirements for
this qualification, although it is expected that
candidates will demonstrate language,
literacy and numeracy skills to potential to
undertake study at Certificate II level.
A Pre-Training Assessment is conducted with
enrolment to determine the Foundation Skills
of the learner in relation to the requirements
of the course.