Presentation for the SuSanA monthly webinar #2 on 26 May 2016 by Ellen Greggio, Programme Advisor , Monitoring & Mapping, WaterAid & Elisa Dehove, Policy Officer, Monitoring and Accountability, WaterAid

1. Collaborative
monitoring
a prerequisite to achieve
universal access to WASH
K E E P W A T C H O N W A S H
Presentation for the SuSanA monthly webinar #2 on 26 May 2016 by Ellen Greggio,
Programme Advisor , Monitoring & Mapping, WaterAid & Elisa Dehove, Policy Officer,
Monitoring and Accountability, WaterAid

2. Why monitoring
country progress in WASH?
• Where are we at & what have we learned? How we act
on it?  Feed into decision-making
Assessment & evidence based decision
making
• How is my country / region doing compared to other?
 Comparison can trigger political leadership.
Progress comparison
• Is my service provider meeting its promise? Is the
feedback loop working?
Accountability

3. Why COLLABORATIVE
monitoring?
• Harmonisation and availability of up to date information
Institutionalisation of systems –
Coordination
• All voices are heard (should specifically seek the voice of those of
marginalized and resource-poor groups so that their challenges
can be addressed by decision makers)
Highlights disparities – Inclusion
• Service providers can’t “spin” the result of their monitoring if it
exposes practices and decisions that reflect poorly on their
stewardship
enhances oversight – Transparency

4. Regional
Water &
Sanitation
monitoring
mechanisms
(ie. Ngor by
AMCOW)
COUNTRY
JMP
GLAAS
National Water &
Sanitation monitoring
mechanisms
Local governments
monitoring
Donors
(i)NGOs
Private sector
Users
PROGRAMME INTERNATIONAL
Other
(SWA…)Financial management
Who is monitoring what?

5. Some examples of
collaborative monitoring

6. Here is the home page of WASHwatch .
WASHwatch is an open online platform ,
specifically created to enhance collaborative
monitoring.

7. An independent platform
A link between the national, regional and
global monitoring
A complement in absence of national
tracking platform

8. Increase transparency & accessibility of WASH
related information
Follow up on country & donors’ WASH
commitments and progress (WASHwatch gathers in one
place all the WASH-related commitments tabled by countries – as
well as reported progress towards these commitments and we try
to gather pieces of evidence that support the reported progress. )
WASHwatch has two main objectives

9. Follow up on country & donors’
WASH commitments and progress
Visit your
country page.
Each country
is broken
down into
three main
sections.
The first tab is
dedicated to
tracking
progress on
declarations
and
commitments

10. Follow up on country & donors’
WASH commitments and progress
On this declarations and commitments tab, you can Cclick on any declaration to view
its commitments and evidence of progress shared by WASHwatch contributors like you
Evidence of progress
is gathered next to
the commitment
they refer to.

11. Follow up on country & donors’
WASH commitments and progress
Declarations and commitments tab: Click on a declaration to view commitments
and evidence of progress shared by WASHwatch contributors like you
Evidence of progress
is gathered next to
the commitment
they refer to.
Final objective
Collecting data
from multiple
sources. Allow
triangulation of
data to feed
evidence based
decision making

12. Increase transparency & accessibility
to WASH related information
Country profile: Find information about monitoring and coordination mechanisms
in a country, as well as main policies.

13. Increase transparency & accessibility
to WASH related information
Statistics: View your country’s WASH-related statistics

14. A concrete example of WASHwatch use by the
Muslim Family Counselling Services with the
support of End Water Poverty
The Muslim Family Counselling
Services (a not-for-profit organization
established in 1990Ghana), with the
support of End Water Poverty,
developed a report on “Realising the
Human Right to Water and sanitation”
based on information gathered on
WASHwatch.

15. In order to develop the report, they first
used the data gathered on WASHwatch
(the policies, the commitments and the
reported progress). But they also asked
local governments in rural areas to share
sub-national data. The government
representatives did not want to share
the information at first but with the help
of other NGOs and traditional leaders,
the Muslim Family Counselling Services
managed to collect the data they
needed.

16. In order to develop the report, they first
used the data gathered on WASHwatch
(the policies, the commitments and the
reported progress). But they also asked
local governments in rural areas to share
sub-national data. The government
representatives did not want to share
the information at first but with the help
of other NGOs and traditional leaders,
the Muslim Family Counselling Services
managed to collect the data they
needed.
• The dissemination of the report: The Muslim Family Counselling
Services (MFCS) shared the report with other NGOs in Ghana, using also the
CONIWAS network of WASH NGOs in Ghana. They also managed to present the
findings to their Member of Parliament.
• The impact of the report: according to Mohammed Bun Bida,
Programmes Director at MFCS, the report:
* shed lights on the true disparities between rural and urban settings that was
wider than what the official national figures were suggesting.
* triggered some political leadership which encouraged
* Pushed national sanitation providers, who were only working in urban setting
before, to work in rural setting as well. (eg. The company Zoomlion)
* Service providers started to consult further with service users in rural settings.

17. MISIndicators
$ ICT
Updatin
g
Data
collection
Data
analysis
PIMS
WaterAid’s
programmes
approach

18. Water & Sanitation services
monitoring
MONITORING - Building block of WASH services
sustainability
 Governments and other service providers - evidence
based planning and service management to improve sector
performance
 Service users and civil society groups - hold providers to
account & call for improved access and service levels
where they are lacking

19. Water & Sanitation services
monitoring
COLLABORATIVE MONITORING - Approach:
› Strengthening institutional WASH services monitoring at
subnational & national level
› Support coordination & harmonisation of monitoring initiatives
Regional
M&E
initiatives
(ie.AMCOW)
JMP
GLAAS
National Water &
Sanitation M&E
Local governments
monitoring
Donors
(i)NGOs
Private sector
Users
Other (like
SWA…)

20. How?
Working with governments
Addressing gaps or blockages of institutional WASH
services data flow and use at sub-national and
national level
Since
early 2000s
INDICATORS
DATA
COLLECTION
DATA ANALYSIS
& REPORTING
DATA UPDATING
DATA USE
ASSESMENT &
ADAPT
MONITORING
Coordinated

21. How?
Working with other sector actors
› Working with WASH sector stakeholders:
 Institutional: from Ministry of Water, Health, Education,
Finance … to local governmental staff
 Service providers: local governments, utilities…
 Sector organisations: NGOs, CBOs, private sector
 Citizens
› Supporting sector coordination & collaboration:
 Data & information flow harmonisation
 Reduce duplication by collaboration
 NGOs / donor reporting cycles alignment with institutional
monitoring

22. Approach
Water point & Sanitation Mapping
Data collection
Paper, mobile etc.
REGULAR DATA COLLECTION +
Data analysis
Evidence for
planning
CITIZENS’ REPORTING
Local government /
Service provider
Citizens /CSOsNGOs Others

23. How?
Water point & Sanitation Mapping
› Monitor distribution and status of water points and
sanitation facilities – coverage & service level
› Improve targeting of marginalised communities - equity
› Highlight service level issues - sustainability

24. Example - Malawi
from mapping to coordinated National
Monitoring (WA + EWB Canada)
Uncoordinated
WASH
Interventions
2002: WA WPM
pilot
2010 WA with EWB:
National Monitoring
Process
Proof of concept +
Evidence generation
Strong sector coordination & collaboration
(Ministry of Water + Health)
“Rural Water Supply and
Sanitation M&E system”:
- Regular data collected by
Health extension workers
- Use of existing information
flows
- Data sharing by Ministries

25. Data updating
Opportunity for collaboration?
Identify what method works where:
› Enumerators
› Respondents
› Users / crowdsourcing
› Sensors
Identify complementary opportunities

26. Collaborative Monitoring
Processes & Tools
PROCESSES TOOLS
› Monitoring harmonisation
 Indicators
 Timeframes
› Data sharing processes
› Open access tools (i.e. mWater)
 Free & accessible to all
 Data collection, analysis and
sharing
 Collaboration & crowdsourcing
 Supporting updating and
longitudinal data
› Sector meetings
 National – i.e. JSR
 Local – i.e. public budget &
planning discussions
› Platforms for data access &
sharing
 Example: WPDx for data sharing
and harmonisation
› Data interoperability between tools
& systems

27. Collaborative Monitoring
Some Resources & links
Links
W&S services
monitoring –
general approach
“From infrastructure to services” – Find here
Use of ICT in
water services
monitoring
MAVC research
World Bank document
Consideration for successful design and use of ICT in WASH
Rural Water
Supply Network
Mapping & Monitoring Theme – Platform for practitioners:
rural-water-supply.net /mapping-monitoring

28. Collaborative
monitoring
a prerequisite to achieve
universal access to WASH
K E E P W A T C H O N W A S H
Presentation for the SuSanA monthly webinar #2 on 26 May 2016 by Ellen Greggio,
Programme Advisor , Monitoring & Mapping, WaterAid & Elisa Dehove, Policy Officer,
Monitoring and Accountability, WaterAid