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ROLL NO. 2009-927
Speaking with the students
Clarity
• Grammar
• Vocabulary
• Voice tone
• Logical thinking
• In ‘you’ statement individuals make judgment
• ‘I’ statement represent effective form of
communication
reference:- Burgess, ‘I’ messages and ‘you’
messages.2003. Bantam Books. New York
DEALING WITH CONFLICT
Four styles
• Aggressive style
• Manipulated style
• Passive style
• Assertive style
Aggressive style
• People run roughshod
• They become demanding
Passive style
• Create environment where the individuals
demand his desires
• This suppose usually weak and
unsuccessful
Assertive style
• People express their feeling
• Its ability to express positive and negative
ideas
http://ezinearticles.com/?Assertive-Communication---6-Tips-For-
Effective-Use&id=10259
STRATEGIES TO BECOME
ASSERTIVE
• Evaluate your rights
• Express feeling
• Make request
GUIDELINES FOR MAKING
REQUEST
• Keep your request simple
• Avoid asking more than one thing at a
time
• Don’t apologize for your request
• Describe the benefits of your request
GUIDELINES FOR MAKING
REQUEST
• Keep your request simple
• Avoid asking more than one thing at a
time
• Don’t apologize for your request
• Describe the benefits of your request

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Ppt 1 TOMADO DE LA WEB

  • 2. Speaking with the students Clarity • Grammar • Vocabulary • Voice tone • Logical thinking
  • 3. • In ‘you’ statement individuals make judgment • ‘I’ statement represent effective form of communication reference:- Burgess, ‘I’ messages and ‘you’ messages.2003. Bantam Books. New York
  • 4. DEALING WITH CONFLICT Four styles • Aggressive style • Manipulated style • Passive style • Assertive style
  • 5. Aggressive style • People run roughshod • They become demanding
  • 6. Passive style • Create environment where the individuals demand his desires • This suppose usually weak and unsuccessful
  • 7. Assertive style • People express their feeling • Its ability to express positive and negative ideas http://ezinearticles.com/?Assertive-Communication---6-Tips-For- Effective-Use&id=10259
  • 8. STRATEGIES TO BECOME ASSERTIVE • Evaluate your rights • Express feeling • Make request
  • 9. GUIDELINES FOR MAKING REQUEST • Keep your request simple • Avoid asking more than one thing at a time • Don’t apologize for your request • Describe the benefits of your request
  • 10. GUIDELINES FOR MAKING REQUEST • Keep your request simple • Avoid asking more than one thing at a time • Don’t apologize for your request • Describe the benefits of your request