This document compares McDonald's and KFC, identifying their points of parity as being family oriented, having good taste, atmosphere, ambience, fast service, and being trustworthy restaurant chains. It notes McDonald's points of difference as celebrating parties, offering kids' happy meals, and having a mascot, while KFC's differences are being crispy, spicy, favored by youth, recommendable, building attachment, caring for customers, and having more loyal patrons. Both value customer satisfaction, success, reliability, and varied menus.