The document summarizes a learning labs program in West London to improve care for patients aged 65 and over. It describes how the population has high levels of diversity and health issues vary significantly between areas. The program called My Care My Way brings together different services to provide holistic care. Learning labs were set up in GP practices to help the My Care My Way team strengthen commitment, improve patient experience, clarify roles, and capture learning. Through cycles of planning, action, and reflection, the labs helped develop the service model and grow a culture of rapid learning. Outcomes included more person-centered, consistent care and improved staff experience, leadership, and working relationships.
Presentation by Carli Sheers and Liza Seubert, Strengthening Consumer Voice: Using art and stories to educate and shift mental health stigma. Presented at the Western Australian Mental Health Conference 2019.
Presentation by Antonella Segre, of Connect Groups - Social Prescribing: An old concept but a new way forward. Presented at the Western Australian Mental Health Conference 2019.
Julie Hendry: Creating a culture to ensure good patient safety, quality and e...The King's Fund
Julie Hendry, Director of Quality and Patient Experience at Mid-Staffordshire NHS Foundation Trust, gives a background to previous care failings at the trust, and explains how the culture of care has since been transformed to ensure patients are safe and well cared for.
Presentation by Angie Perkins and Anna Scott of Zonta House Refuge Association. Recvery Support Program, presented at the Western Australian Mental Health Conference 2019.
Presentation by Katie Curo of Befriend Inc. - Activities Aren't Relationships: Supporting relationship outcomes using social identity approaches. Presented at the Western Australian Mental Health Conference 2019.
Presentation by Carli Sheers and Liza Seubert, Strengthening Consumer Voice: Using art and stories to educate and shift mental health stigma. Presented at the Western Australian Mental Health Conference 2019.
Presentation by Antonella Segre, of Connect Groups - Social Prescribing: An old concept but a new way forward. Presented at the Western Australian Mental Health Conference 2019.
Julie Hendry: Creating a culture to ensure good patient safety, quality and e...The King's Fund
Julie Hendry, Director of Quality and Patient Experience at Mid-Staffordshire NHS Foundation Trust, gives a background to previous care failings at the trust, and explains how the culture of care has since been transformed to ensure patients are safe and well cared for.
Presentation by Angie Perkins and Anna Scott of Zonta House Refuge Association. Recvery Support Program, presented at the Western Australian Mental Health Conference 2019.
Presentation by Katie Curo of Befriend Inc. - Activities Aren't Relationships: Supporting relationship outcomes using social identity approaches. Presented at the Western Australian Mental Health Conference 2019.
Developing a working relationship: embracing the prevention agenda and integr...UKFacultyPublicHealth
Developing a working relationship: embracing the prevention agenda and integrated care - presentation at the Faculty of Public Health annual conference 2016
Presentation by Monique Platell - Principals of Optimal Mental Health Care for Adolescents and the impact of system-wide barriers. Presented at the Western Australian Mental Health Conference 2019.
Presentation by Phoebe Joyce, from Mentally Healthy WA - Helping school communities to be well and stay well. Presented at the Western Australian Mental Health Conference 2019.
Social Prescribing | Dudley | Building Health PartnershipsSEUK2014
As part of the Building Health Partnerships programme Dudley are launching a social prescribing pilot. This presentation was given as part of an action learning day on social prescribing hosted by Swindon Building Health Partnerships group. For more information about the Building Health Partnerships programme www.socialenterprise.org.uk/buildinghealthpartnerships
Presentation by Lucy Jestin and Richelle Seales. Womens Health and Family Services, Be Well program. Presented at the Western Australian Mental Health Conference 2019.
Presentation by Auditor General - Caroline Spencer, An audit of access to State-managed adult mental health services.
Presented at the Western Australian Mental Health Conference 2019.
The Portage Therapeutic Community - Drug Addiction Rehabiliation Portage
Presented by Allan Farkas, Director of Portage's residential drug addiction rehabiliation centre for adolescents in Beaconsfield, Québec at the International Council on Alcoholism and Addictions Conference
October 11 to 16, 2009
www.portage.ca
NHS Quality conference - Kerry Clarke and Samuel GyasiAlexis May
“Community Wellbeing Services tender – involvement team”
This engaging presentation will demonstrate how Northamptonshire Healthcare NHS Foundation Trust (NHFT) practiced: People first, working together for patients in everything we do. The team of service users, carers and staff supported the development of a Community Wellbeing Service bid from June to September 2014. All involved were valued as experts and important in the development of a robust tender submission. We are looking forward to sharing with you the journey experienced by the people involved in developing the service delivery model including the lessons learnt. We are hoping that you will be inspired to involve others more and to consider how our learning can support your organisation to take the next steps.
Presentation by Tracey Hennessy and Tracy Wilson, North Metropolitan TAFE, The Fine Balance of Peer Work. Presented at the Western Australian Mental Health Conference 2019.
Presentation by Kathryn Falloon, Dr Serene Teh and Tracy Coward - A positive behavior support approach for mental health consumers. Presented at the Western Australian Mental Health Conference 2019.
NHS Quality conference - Lesley GoodburnAlexis May
“Insight and involvement – creating the difference that makes a difference”
How to collate, aggregate and triangulate patient experience, clinical effectiveness and safety data across GP practices, NHS England, CCGs and providers to create themes and trends and make improvements to services based on patient and clinical feedback.
A description of culture change principles. Why culture change works, and why consumers will demand culture change communities as awareness grows.
A description of the Texas Culture Change Coalition's history, principles, and how it serves as a resource to spread culture change awareness and educational opportunities.
A great start to your culture change journey with a guide to culture change tools and resources.
Bristol - building a truly healthy city, pop up uni, 12.00, 3 september 2015NHS England
Expo is the most significant annual health and social care event in the calendar, uniting more NHS and care leaders, commissioners, clinicians, voluntary sector partners, innovators and media than any other health and care event.
Expo 15 returned to Manchester and was hosted once again by NHS England. Around 5000 people a day from health and care, the voluntary sector, local government, and industry joined together at Manchester Central Convention Centre for two packed days of speakers, workshops, exhibitions and professional development.
This year, Expo was more relevant and engaging than ever before, happening within the first 100 days of the new Government, and almost 12 months after the publication of the NHS Five Year Forward View. It was also a great opportunity to check on and learn from the progress of Greater Manchester as the area prepares to take over a £6 billion devolved health and social care budget, pledging to integrate hospital, community, primary and social care and vastly improve health and well-being.
More information is available online: www.expo.nhs.uk
Day 1: Challenges and opportunities for better detection, diagnosis and clini...KTN
The focus of this session is to explore how the UK health system is currently responding to the increasing number of patients with multiple long-term conditions and the impacts of healthcare inequalities on patient outcomes. We will also explore opportunities for businesses to bring about much needed innovations in the prevention, early diagnosis and management of multi-morbidity.
Developing a working relationship: embracing the prevention agenda and integr...UKFacultyPublicHealth
Developing a working relationship: embracing the prevention agenda and integrated care - presentation at the Faculty of Public Health annual conference 2016
Presentation by Monique Platell - Principals of Optimal Mental Health Care for Adolescents and the impact of system-wide barriers. Presented at the Western Australian Mental Health Conference 2019.
Presentation by Phoebe Joyce, from Mentally Healthy WA - Helping school communities to be well and stay well. Presented at the Western Australian Mental Health Conference 2019.
Social Prescribing | Dudley | Building Health PartnershipsSEUK2014
As part of the Building Health Partnerships programme Dudley are launching a social prescribing pilot. This presentation was given as part of an action learning day on social prescribing hosted by Swindon Building Health Partnerships group. For more information about the Building Health Partnerships programme www.socialenterprise.org.uk/buildinghealthpartnerships
Presentation by Lucy Jestin and Richelle Seales. Womens Health and Family Services, Be Well program. Presented at the Western Australian Mental Health Conference 2019.
Presentation by Auditor General - Caroline Spencer, An audit of access to State-managed adult mental health services.
Presented at the Western Australian Mental Health Conference 2019.
The Portage Therapeutic Community - Drug Addiction Rehabiliation Portage
Presented by Allan Farkas, Director of Portage's residential drug addiction rehabiliation centre for adolescents in Beaconsfield, Québec at the International Council on Alcoholism and Addictions Conference
October 11 to 16, 2009
www.portage.ca
NHS Quality conference - Kerry Clarke and Samuel GyasiAlexis May
“Community Wellbeing Services tender – involvement team”
This engaging presentation will demonstrate how Northamptonshire Healthcare NHS Foundation Trust (NHFT) practiced: People first, working together for patients in everything we do. The team of service users, carers and staff supported the development of a Community Wellbeing Service bid from June to September 2014. All involved were valued as experts and important in the development of a robust tender submission. We are looking forward to sharing with you the journey experienced by the people involved in developing the service delivery model including the lessons learnt. We are hoping that you will be inspired to involve others more and to consider how our learning can support your organisation to take the next steps.
Presentation by Tracey Hennessy and Tracy Wilson, North Metropolitan TAFE, The Fine Balance of Peer Work. Presented at the Western Australian Mental Health Conference 2019.
Presentation by Kathryn Falloon, Dr Serene Teh and Tracy Coward - A positive behavior support approach for mental health consumers. Presented at the Western Australian Mental Health Conference 2019.
NHS Quality conference - Lesley GoodburnAlexis May
“Insight and involvement – creating the difference that makes a difference”
How to collate, aggregate and triangulate patient experience, clinical effectiveness and safety data across GP practices, NHS England, CCGs and providers to create themes and trends and make improvements to services based on patient and clinical feedback.
A description of culture change principles. Why culture change works, and why consumers will demand culture change communities as awareness grows.
A description of the Texas Culture Change Coalition's history, principles, and how it serves as a resource to spread culture change awareness and educational opportunities.
A great start to your culture change journey with a guide to culture change tools and resources.
Bristol - building a truly healthy city, pop up uni, 12.00, 3 september 2015NHS England
Expo is the most significant annual health and social care event in the calendar, uniting more NHS and care leaders, commissioners, clinicians, voluntary sector partners, innovators and media than any other health and care event.
Expo 15 returned to Manchester and was hosted once again by NHS England. Around 5000 people a day from health and care, the voluntary sector, local government, and industry joined together at Manchester Central Convention Centre for two packed days of speakers, workshops, exhibitions and professional development.
This year, Expo was more relevant and engaging than ever before, happening within the first 100 days of the new Government, and almost 12 months after the publication of the NHS Five Year Forward View. It was also a great opportunity to check on and learn from the progress of Greater Manchester as the area prepares to take over a £6 billion devolved health and social care budget, pledging to integrate hospital, community, primary and social care and vastly improve health and well-being.
More information is available online: www.expo.nhs.uk
Day 1: Challenges and opportunities for better detection, diagnosis and clini...KTN
The focus of this session is to explore how the UK health system is currently responding to the increasing number of patients with multiple long-term conditions and the impacts of healthcare inequalities on patient outcomes. We will also explore opportunities for businesses to bring about much needed innovations in the prevention, early diagnosis and management of multi-morbidity.
Nick Goodwin - Bringing integrated care to lifeAge UK
Dr Nick Goodwin, Senior Fellow, The King's Fund - presentation from Age UK's For Later Life conference, 25th April.
For more information: www.ageuk.org.uk/forlaterlife
Dr Aillen Keel CBE (Deputy CMO)'s keynote speech 'Better Health After Cancer,' at the SCPN's 'Be Active Against Cancer Conference,' Tuesday 4th February 2014.
The psychological impact of living with and beyond cancer - reportAlex King
Earlier diagnosis and advances in treatment mean that more people are living with and beyond cancer,1 with approximately half of those diagnosed today living for ten years or more.2 Alongside positive clinical outcomes is the need to identify the key psychological challenges faced by individuals experiencing longterm cancer survival, and whether current provision of psychological support and services meet the needs of this relatively new group of patients. It is important to note that the psychological challenges faced during long-term survivorship are often not independent of those experienced at other points in a patient’s journey, including diagnosis, during or at completion of treatment, remission or at no evidence of disease (NED). As such, a broader view is necessary to ensure that psychological challenges faced in long-term survivorship are not addressed in isolation and individual impact is acknowledged.
Many European countries include referral pathways to psychological support in cancer care guidelines however, this is not always the case in the UK. For example, lung cancer guidelines do not include psychological assessment, referral pathways to psychological support or mention psychological burden.3 Existing guidance relating to the supportive and palliative care for adults with cancer was published by the National Institute for Health and Care Excellence (NICE) in 2004.4 Since then, the cancer treatment landscape has seen significant advances with earlier diagnosis and improved survival rates alongside changes within the wider environment including the advent of social media and other digital resources.
The ‘Psychological Support for Patients Living with Cancer - Patient Workshop’ aimed to identify the uniting, unmet psychological needs of people living with and beyond cancer. The workshop found the following key themes: • Prioritising quality of life (QoL) • Challenge of re-introduction to the community following treatment • The impact of cancer on families and carers
When addressing the provision of psychological support and ways in which current services could be improved, the following areas were discussed: • Integrating psychological support into the treatment pathway • Improving timing and communication • Securing timely support • Acknowledging differences • Getting support for families and carers
The wider environment, existing initiatives and the resulting workshop learnings will help inform MSD’s wider understanding of this topic and help to shape future planning regarding MSD’s contribution to support the psychological well-being of patients living with and beyond cancer.
Jacquie White, Deputy Director of NHS England Long Term Conditions, Older People & End of Life Care and Claire Cordeaux SIMUL8 Executive Director for Health & Social Care were invited by Centers for Medicare & Medicaid Services to discuss how NHS England work in chronic disease.
Integrated personal commissioning, innovate stage, 1pm, 3 september 2015NHS England
Expo is the most significant annual health and social care event in the calendar, uniting more NHS and care leaders, commissioners, clinicians, voluntary sector partners, innovators and media than any other health and care event.
Expo 15 returned to Manchester and was hosted once again by NHS England. Around 5000 people a day from health and care, the voluntary sector, local government, and industry joined together at Manchester Central Convention Centre for two packed days of speakers, workshops, exhibitions and professional development.
This year, Expo was more relevant and engaging than ever before, happening within the first 100 days of the new Government, and almost 12 months after the publication of the NHS Five Year Forward View. It was also a great opportunity to check on and learn from the progress of Greater Manchester as the area prepares to take over a £6 billion devolved health and social care budget, pledging to integrate hospital, community, primary and social care and vastly improve health and well-being.
More information is available online: www.expo.nhs.uk
Lesley Strong and Hazel Carpenter: integrating community and social care serv...The King's Fund
Lesley Strong and Hazel Carpenter discuss how Kent County Council, Kent and Medway NHS and Social Care Partnership Trust, Kent Community Health NHS Trust and the clinical commissioning groups have been working together to join up community health and social care services in the county.
Components of integrated care include: a system of risk stratification to determine which high-risk patients the multidisciplinary team are going to work with; co-located, mobile and flexible teams; a single assessment process with assistive technology at the core; and health and social care co-ordinators appointed in some localities.
ILC expert roundtable: Delivering prevention in an ageing world - Democratisi...ILC- UK
During this roundtable, we shared a draft consultation paper, collating insights from ongoing discussions with stakeholders on what works in making prevention easy and accessible to all, including learnings from the ongoing COVID-19 pandemic.
Medical Technology Tackles New Health Care Demand - Research Report - March 2...pchutichetpong
M Capital Group (“MCG”) predicts that with, against, despite, and even without the global pandemic, the medical technology (MedTech) industry shows signs of continuous healthy growth, driven by smaller, faster, and cheaper devices, growing demand for home-based applications, technological innovation, strategic acquisitions, investments, and SPAC listings. MCG predicts that this should reflects itself in annual growth of over 6%, well beyond 2028.
According to Chris Mouchabhani, Managing Partner at M Capital Group, “Despite all economic scenarios that one may consider, beyond overall economic shocks, medical technology should remain one of the most promising and robust sectors over the short to medium term and well beyond 2028.”
There is a movement towards home-based care for the elderly, next generation scanning and MRI devices, wearable technology, artificial intelligence incorporation, and online connectivity. Experts also see a focus on predictive, preventive, personalized, participatory, and precision medicine, with rising levels of integration of home care and technological innovation.
The average cost of treatment has been rising across the board, creating additional financial burdens to governments, healthcare providers and insurance companies. According to MCG, cost-per-inpatient-stay in the United States alone rose on average annually by over 13% between 2014 to 2021, leading MedTech to focus research efforts on optimized medical equipment at lower price points, whilst emphasizing portability and ease of use. Namely, 46% of the 1,008 medical technology companies in the 2021 MedTech Innovator (“MTI”) database are focusing on prevention, wellness, detection, or diagnosis, signaling a clear push for preventive care to also tackle costs.
In addition, there has also been a lasting impact on consumer and medical demand for home care, supported by the pandemic. Lockdowns, closure of care facilities, and healthcare systems subjected to capacity pressure, accelerated demand away from traditional inpatient care. Now, outpatient care solutions are driving industry production, with nearly 70% of recent diagnostics start-up companies producing products in areas such as ambulatory clinics, at-home care, and self-administered diagnostics.
Explore our infographic on 'Essential Metrics for Palliative Care Management' which highlights key performance indicators crucial for enhancing the quality and efficiency of palliative care services.
This visual guide breaks down important metrics across four categories: Patient-Centered Metrics, Care Efficiency Metrics, Quality of Life Metrics, and Staff Metrics. Each section is designed to help healthcare professionals monitor and improve care delivery for patients facing serious illnesses. Understand how to implement these metrics in your palliative care practices for better outcomes and higher satisfaction levels.
CHAPTER 1 SEMESTER V - ROLE OF PEADIATRIC NURSE.pdfSachin Sharma
Pediatric nurses play a vital role in the health and well-being of children. Their responsibilities are wide-ranging, and their objectives can be categorized into several key areas:
1. Direct Patient Care:
Objective: Provide comprehensive and compassionate care to infants, children, and adolescents in various healthcare settings (hospitals, clinics, etc.).
This includes tasks like:
Monitoring vital signs and physical condition.
Administering medications and treatments.
Performing procedures as directed by doctors.
Assisting with daily living activities (bathing, feeding).
Providing emotional support and pain management.
2. Health Promotion and Education:
Objective: Promote healthy behaviors and educate children, families, and communities about preventive healthcare.
This includes tasks like:
Administering vaccinations.
Providing education on nutrition, hygiene, and development.
Offering breastfeeding and childbirth support.
Counseling families on safety and injury prevention.
3. Collaboration and Advocacy:
Objective: Collaborate effectively with doctors, social workers, therapists, and other healthcare professionals to ensure coordinated care for children.
Objective: Advocate for the rights and best interests of their patients, especially when children cannot speak for themselves.
This includes tasks like:
Communicating effectively with healthcare teams.
Identifying and addressing potential risks to child welfare.
Educating families about their child's condition and treatment options.
4. Professional Development and Research:
Objective: Stay up-to-date on the latest advancements in pediatric healthcare through continuing education and research.
Objective: Contribute to improving the quality of care for children by participating in research initiatives.
This includes tasks like:
Attending workshops and conferences on pediatric nursing.
Participating in clinical trials related to child health.
Implementing evidence-based practices into their daily routines.
By fulfilling these objectives, pediatric nurses play a crucial role in ensuring the optimal health and well-being of children throughout all stages of their development.
Deep Leg Vein Thrombosis (DVT): Meaning, Causes, Symptoms, Treatment, and Mor...The Lifesciences Magazine
Deep Leg Vein Thrombosis occurs when a blood clot forms in one or more of the deep veins in the legs. These clots can impede blood flow, leading to severe complications.
Navigating Challenges: Mental Health, Legislation, and the Prison System in B...Guillermo Rivera
This conference will delve into the intricate intersections between mental health, legal frameworks, and the prison system in Bolivia. It aims to provide a comprehensive overview of the current challenges faced by mental health professionals working within the legislative and correctional landscapes. Topics of discussion will include the prevalence and impact of mental health issues among the incarcerated population, the effectiveness of existing mental health policies and legislation, and potential reforms to enhance the mental health support system within prisons.
Leading the Way in Nephrology: Dr. David Greene's Work with Stem Cells for Ki...Dr. David Greene Arizona
As we watch Dr. Greene's continued efforts and research in Arizona, it's clear that stem cell therapy holds a promising key to unlocking new doors in the treatment of kidney disease. With each study and trial, we step closer to a world where kidney disease is no longer a life sentence but a treatable condition, thanks to pioneers like Dr. David Greene.
Leading the Way in Nephrology: Dr. David Greene's Work with Stem Cells for Ki...
PPL West London CCG- My care my way learning labs- PEN 2017
1. Learning Labs
Dr Laura Cecilia Porro, Consultant at PPL
West London, My Care, My Way: Learning Labs
@Innovation_Unit @WLondonCCG@PPLThinks
2. Introduction
About West London
The population in the area covered by West London CCG is unusual in that it has a
large proportion of older working age residents and very few children, as well as high levels
of international migration and cultural diversity. Localities within West London have varied
prevalence rates of key risk factors and chronic diseases, depending on their level of
deprivation.
Lowest obesity
prevalence rate:
3.21%
Highest obesity
prevalence rate:
10.68%
Lowest smoking
prevalence rate:
13.38%
Highest
smoking
prevalence rate:
24.36%
Lowest diabetes
prevalence rate:
3.20%
Highest
diabetes
prevalence rate:
8.00%
Variation in life
expectancy between
deprived and affluent
wards
Men 6.9
years
Women
2.5 years
3. What did it feel like to be a patient in West
London?
Rita is confused about
the numerous
professionals she sees
Jeanette is worried
about her future and
about falling
Bridget is not active
and spends most of the
day in bed
Rita is aggressive and this
leads her to be in hospital /
care home, rather than in
her own home
Jeanette is increasingly
frail and has several falls
Bridget is depressed and
her family does not know
how to manage her end of
life
Nobody has the full picture of
what Rita wants or needs: she
has to wait a long time to be
seen and assessed properly
Jeanette is isolated: she is not
accessing the services she
needs and is thus
deteriorating quickly
Bridget’s family does not
understand that Bridget is
approaching the end of her life
and cannot plan accordingly
Fragmentation
Duplication
of efforts
Multiple
access
points
4. My Care, My Way addresses these challenges
My Care, My Way is a new way of working with people aged 65 and over. It brings
together physical health, social care, mental health and the voluntary sector
services to plan and deliver care with patients that meet their holistic needs.
5. Roles
My Care, My Way depends on each and every one of the team working together
with commitment and passion.
The core My Care My team is made up of five main roles, who draw on a wider
network of expertise which could include mental health nurses, social workers,
geriatricians, pharmacists and carers amongst others. This core team bring a wide set
of clinical skills alongside motivational interviewing, coaching, communication and
listening skills.
Case
managers
Senior case
managers
GPs
Health and
Social Care
Assistants
Patients
6. How did we help My Care, My Way?
Strengthen the commitment, culture and practice across the new service,
from leaders to front line clinical and non-clinical staff, and partners
Improve relationships with patients and partnership working, and
improve patient experience
Ensure that clinical staff and community partners from all organisations
involved understand their role and how it fits with the wider aims of the
programme
Empower staff to implement the new service model and deliver better
outcomes for patients
Capture learning from the support programme, to improve MCMW as it will be
rolled out across a wider area
7. What did we do?
Each GP practice team was supported to set
up and facilitate a Learning Lab in their
practice.
Through fortnightly cycles of planning, action
and reflection, learning lab teams were
supported to develop practical responses to
emergent and complex challenges.
Plan
DoStudy
Act
8. What did we achieve?
People's experience of care
• Person-centred practice focused on improving people's experiences
and outcomes
• Improved continuity and consistency
Staff experience and engagement
• Developed a more standardised service delivery model for MCMW
team
• Grew a culture of rapid learning and adaptation
• Built recognition for the work and benefits of MCMW
• Improved working culture and relationships within / between teams
System leadership
• Improved clinical and organisational leadership at a practice level
• Aligned practice level leadership and system leadership
• Grew demand for the refined MCMW model from a wider group of
providers
9. What does it feel like to be a patient in
West London now?
Rita is aggressive and this
leads her to be in hospital /
care home, rather than in
her own home
Bridget’s family does not
understand that Bridget is
approaching the end of her life
and cannot plan accordingly
Patient
focused and
holistic
Rita tells her story once to
the appropriate
professional and has one
main point of contact
Janette gets appropriate
home adaptations and
advice to manage her bills
Bridget is seen by an MDT
who ensure she is as
comfortable as possible
Rita’s needs are supported
holistically, to avoid crises
and exacerbations
Janette regains her ability
to move around and some
of her independence
Arrangements are made to
support Bridget’s desire to
die at home
One professional ensures
that Rita receives
appropriate help, as quickly
as possible
Janette maintains and
improves her condition,
and she accesses the
community
Bridget’s end of life needs
and wishes are recorded;
the family makes
appropriate arrangements