The document discusses the Internal Champion Programme, which trains employees within an organization to understand the matrix Standard in order to support their organization's accreditation. Internal Champions can obtain a Level 5 Certificate by planning and conducting a review of their organization's information, advice, and guidance services against the matrix Standard. The role of emqc is to manage the assessment and accreditation process. A Mentoring Assessor delivers training and supports Internal Champions. The development program involves pre-course work, a two-day workshop, conducting a review, and ongoing development. The cost for one Internal Champion is £1500 plus VAT. Open training programs are scheduled throughout 2015.

1. Presents
The Internal Champion
Programme

2. What is the Internal Champion
Programme all about?
The matrix Internal Champion Programme is an opportunity for organisations
working with the matrix Standard to train one or more of their own
employees to understand the Standard so that they can support the
organisation in its journey towards re/accreditation.
Internal Champions have an opportunity to gain a SFEDI Level 5 Certificate in
Understanding and Participating in the matrix Standard Assessment Process
and Practice.
To gain the 5 qualification, Internal Champions need to demonstrate that they
have been able to put their learning into practice by planning and undertaking
a review/health-check assessment of their organisation’s information, advice
and guidance service against the matrix Standard.

3. What is the role of emqc?
It is emqc's responsibility to manage and
administer the assessment and accreditation
process for the matrix Standard.
emqc is also a SFEDI centre with responsibility
for the assessment and verification of the
qualification process.

4. Who is the Mentoring Assessor?
The Mentoring Assessor is appointed by emqc to
deliver the two-day workshop and support the
Internal Champions to achieve their qualification
if that is what they want to do.
They can also provide any additional training
and support required to enable the Internal
Champion to fulfil the role as defined by the host
organisation.

5. Who can become an Internal
Champion?
Anyone who is employed by the organisation
can be trained to understand and carry out the
Internal Champion role. Although not
exclusively, it is likely that Internal Champions
will be employed within large organisations and
are trained together to form an Internal
Champion team.
Consultants, contractors etc. are not eligible.

6. The Development Programme
STEP 1
PRE-COURSE WORK
The purpose of this pre-work is to enable delegates to gain an understanding of the
requirements of the matrix Standard by reviewing and commenting on a case study.
They are also required to complete a self-assessment exercise to identify their current
strengths and development needs against the Internal Champion Development
Framework.
Key development needs are recorded on a Personal Development Plan (PDP). Both the
PDP and case study responses are submitted to the Mentoring Assessor at least 48
hours before the workshop.
TIME COMMITMENT - AT LEAST 4 HOURS
STEP 2
TWO-DAY WORKSHOP
During this workshop, delegates will develop an understanding of the matrix
Standard, the assessment process and practice.
TIME COMMITMENT - AT LEAST 16 HOURS + AN HOUR OF EVENING WORK
BETWEEN DAY 1 AND 2

7. Route to Accreditation
STEP 3
REVIEW / HEALTH-CHECK
Delegates who wish to gain the SFEDI Level 5 Certificate in Understanding and Participating in the
matrix Standard Assessment Process and Practice need to demonstrate their competence by
undertaking an objective and credible review/health-check assessment of their organisation’s
information, advice and guidance (IAG) service against the matrix Standard. This involves reviewing
written evidence relating to the service provided, completing at least six interviews with managers
and staff delivering the IAG service, clients receiving the service and partner organisations and
writing up their findings into a report. The ‘naturally occurring evidence’ (including a health-check
assessment plan, interview notes, written report etc) together with a written ‘storyboard’, a
reflective evaluation of own practice, a learning log and an on-going PDP forms the primary
evidence submitted for assessment and verification.
TIME COMMITMENT - AT LEAST 28 HOURS
STEP 4
ONGOING DEVELOPMENT
Whist not mandatory, it is highly recommended that a minimum of 8 hours Continuing Professional
Development is undertaken per year which is supportive and reflective of the Internal Champion
capabilities.
NB: Internal Champions have 6 months from attending the two-day workshop to submit their qualification evidence portfolio.

8. What does the development
programme cost?
The cost of the two day development
programme, and assessment, quality assurance
and certification of the agreed qualification will
be charged £1500 + vat per Internal Champion.
In-house programme costs are variable
depending on the number of delegates.

9. If we only want to train just one or two
Internal Champions are emqc running
open programmes during 2015?
Yes, we have four open programmes scheduled for 2015.
The next programme is scheduled for 19th/20th May 2015.
They will be hosted at;
Unit 8 Business Centre Beeston,
Technology Drive,
Beeston, Nottinghamshire
NG9 2ND
t. 0845 304 8600

10. I am interested in booking my place.
What next?
If you would like to book onto the next
programme please visit matrix Internal
Champion to book your place.
It is on a first come first served basis so book
now to avoid disappointment.
www.emqc.co.uk