The document discusses how user-generated content and social software features can enhance access to digital cultural heritage materials. It defines social software as tools that allow online communication, collaboration, and community-building. Tags and annotations created by users bring similar content together and make it more findable using people's own vocabularies. However, tagging lacks control and standards. The document suggests improving tagging through personalization, social features like comments and groups, and recommendations based on user interests to foster interaction and build communities around digital collections.

2. Web 1.0: Democratized access to information

3. Web 2.0: Democratized participation

4. What is social software? My definition: To be defined as social software, a tool must meet at least two of the following conditions: 1. It allows people to communicate, collaborate and build community online 2. It can be syndicated, shared, reused or remixed, or it facilitates syndication 3. It allows people to easily learn from and capitalize on the behavior or knowledge of others

8. Many ways to describe... dog brooklyn ice cream factory Ice Cream NY corgi summer girl ice cream LaSalle puppy bad owner How will people search for this?

9. Where the tags are

16. Improving tagging

17. Improving tagging

20. Examples: Commenting

29. Examples: Tagging

38. Personal collections

44. Examples: Recommendations