This document discusses trends in mobile technology and how libraries can provide services for mobile users. It notes that mobile devices are becoming the primary way people access the internet. It outlines trends like social media, location-aware apps, QR codes, and augmented reality. It provides examples of how libraries can create mobile-friendly websites, apps, and content like the catalog, databases, and special collections. It also discusses mobile reference, instruction, and using technologies like SMS, videos, and QR codes to engage users on their devices.
Presented as a webcast for Western New York Library Resources Council on April 6, 2011.
Presented as a webcast for METRO on Aug 16, 2010.
Given as a webinar for Nylink Feb 19, 2010.
Presented at the Long Island Library Resources Council November 16, 2009.
Presented at the Law Library Association of Greater New York (LLAGNY) on May 1, 2009.
Previous version presented at NEASIS&T Mobile Mania, November 5, 2008.
Presented as a webcast for Western New York Library Resources Council on April 6, 2011.
Presented as a webcast for METRO on Aug 16, 2010.
Given as a webinar for Nylink Feb 19, 2010.
Presented at the Long Island Library Resources Council November 16, 2009.
Presented at the Law Library Association of Greater New York (LLAGNY) on May 1, 2009.
Previous version presented at NEASIS&T Mobile Mania, November 5, 2008.
This session will provide a netiquette refresher, an introduction to handheld librarianship and a general discussion of Web 2.0 tools and toys used with handheld devices.
This is a presentation given at Online Northwest 2010 by Kim Griggs and Hannah Gascho Rempel about how we designed our mobile library site and recommendations for how libraries can design their own mobile library site.
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For PDFs of print materials developed for this conference and links to research conducted for this presentation, please visit http://engagingyouraudience.wordpress.com
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This session will provide a netiquette refresher, an introduction to handheld librarianship and a general discussion of Web 2.0 tools and toys used with handheld devices.
This is a presentation given at Online Northwest 2010 by Kim Griggs and Hannah Gascho Rempel about how we designed our mobile library site and recommendations for how libraries can design their own mobile library site.
Taming the Mobile Landscape: Creating a framework to analyze mobile usage acr...Megan Hurst
In this presentation for the LITA HoLT Interest Group panel on "Data-Driven Libraries: Capturing User Behavior Across Library Platforms" at the 2015 American Library Association Annual Conference, we look at mobile complexities and trends in the "open web" mobile landscape, in EBSCO Discovery Service (EDS), and for one EDS customer, Moody Library at Houston Baptist University (HBU), and outline a framework for HBU to better understand their patron's mobile behaviors and needs in order to improve mobile library services.
Engaging Your Audience Through Online Technologies: Session 2HRMM
Presented at the Museums in Conversation Conference, April 15, 2013, Syracuse, NY. This presentation covers a more in-depth overview of some of the specific technologies you can use in the museum.
For PDFs of print materials developed for this conference and links to research conducted for this presentation, please visit http://engagingyouraudience.wordpress.com
Emerging Technologies for Libraries and Librarians, 2013Jennifer Baxmeyer
Slides from a presentation given to students in Professor Andrew P. Jackson's "Organization and Management: Public Libraries" class in the Graduate School of Library and Information Studies at Queens College in Queens, NY.
Keynote Address delivered by Dr. Catherine Quimpo-Castaneda, CHED NCR Director, at PAARL's Conference on the theme "The Power of Convergence: Technology and Connectivity in the 21st Century Library and Information Services" held on Nov. 11-13, 2009 at St Paul College, Pasig City
The Philippine Association of Academic/Research Librarians, Inc. in cooperation with the National Commission for Culture and the Arts (NCCA) – National Committee on Library and Information Services (NCLIS), National Library of the Philippines and the National Committee on Resource Description and Access (NCRDA) is sponsoring a two-day Public Consultation and Training Workshop on RDA Policy and Action Plan for Philippine Libraries to be held at the UST Miguel de Benavides Library, University of Santo Tomas, España, Manila on March 27-28, 2014.
lecture presented by Susan O. Pador at PAARL’s Seminar /Parallel Session-workshop on Library and Web 2011 (Holy Angel University, Angeles City, Pampanga, 19-20 August 2010)
lecture presented by Michael A. Pinto at PAARL’s Seminar /Parallel Session-workshop on Library and Web 2011 (Holy Angel University, Angeles City, Pampanga, 19-20 August 2010)
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Mobile Trends and Services for Libraries
1. Mobile Trends and Services
for Libraries
Meredith Farkas
Norwich University
http://www.flickr.com/photos/williambrawley/4310319103
/
2. Why should libraries care
about mobile devices?
• 4.1 billion SMS messages being sent daily
• Over 276 million wireless users (source: CITA
Wireless Industry Survey, 2009).
• 32% of Americans have used a cell phone or
Smartphone to access the internet this year
(source: Pew, April 2009).
• The mobile device will be the primary
connection tool to the internet for most
people by 2020. (Source: Pew, Dec. 2008).
3. Why should libraries care
about mobile devices?
• 2009 NMC/Educause Horizon Report named
mobile devices one of the major trends in
education with an adoption horizon of one year
or less.
• More than half of undergraduates own an
internet-capable mobile device (source: ECAR
Study of Undergraduate Students and IT, 2009)
• 94% of students send & receive text messages
(source: Ball State University, 2009).
4. Where educational institutions stand
Source: Educause. (2009). Spreading the Word: Messaging and Communications
in Higher Education. http://net.educause.edu/ir/library/pdf/EKF/EKF0902.pdf
6. Mobile social software
• Three types
– Social software that can be used on mobile
devices
– Social software designed primarily for mobile
devices
– Social software specifically designed for mobile
devices
• Most are location-aware
7.
8. Twitter
• Microblogging – sharing information in 140
characters or less
• People “follow” your Twitter feed and get
updates of your news and that of their other
friends chronologically
• Hugely popular
• Can use via web, cell phone, desktop apps, IM,
etc.
9. Location-aware mobile technologies
• Uses GPS, compass, RFID, etc. to determine
where a user’s orientation to other people,
places, things, etc.
http://www.flickr.com/photos/psd/21055837/
17. 2D Barcodes
• QR (Quick Response) codes – most common.
• Scan to access information or take action
– Pull up text content
– Dial a phone number or send a txt
– Pull up a web page
– Pulls up images or video
– Pulls up a poll or survey
• Need a QR code reader.
19. QR Codes
• Very big in Japan, growing in use in Europe.
Not big in U.S. yet.
• In U.S. mainly see on products,
sometimes museums.
• Google is putting QR codes at
local businesses with link to the
business’ Google Place page.
20. QR code generators and readers
• Generators
– Kaywa http://qrcode.kaywa.com/
– QR Stuff http://www.qrstuff.com/
– i-nigma
http://www.i-nigma.com/personal/Create.asp
27. First, assess
• What mobile technologies do your patrons
use?
• How many access the web via a mobile
device? Which one(s) are most prevalent?
• What library services would users actually
want to use via a mobile device?
• What library services can you make accessible
via a mobile device?
• Are other units on campus or municipalities
designing mobile apps or sites?
29. Library Website
• Questions to ask:
– Do you create a separate mobile version of your
site or just serve up a different style sheet based
on the device?
– Do you design for the most commonly-used
smartphones or also design for mobile devices
with small screens?
– Do you use a detection algorithm to redirect
mobile users to the mobile site or make them go
to a separate URL?
30. Design tips
• Break information into tasks and let users drill
down to what they need (not too many clicks!).
• Put most-used content at the top.
• Minimize scrolling.
• Icons and text links are better than either alone.
• Shorten text to minimal amount needed.
• Minimize the need to type whenever possible.
31. What to include on mobile website
• Depends on library and what users actually use.
– Catalog search
– Databases/federated search if they have mobile
interfaces
– Circ info (due dates, holds)
– Room/computer reservations
– Reference info/widgets/forms
– Hours
– Links to useful mobile content
34. Library apps
• Users can install and easily access specific
library functions/info.
• For smartphones.
• Most libraries that have an app also have a
mobile-friendly website.
• Have to design for specific operating systems
– most designed for iPhone.
38. Mobile catalog search
• WorldCat Local (Boopsie)
• SirsiDynix (BookMyne) – for iPhone
• III (AirPac)
• Polaris (Mobile PAC)
• LibraryThing (Library Anywhere)
• Serials Solutions (Summon) – web-scale discovery
• Build it yourself
– Create plain-text translation
39. Content
• Here are some of the major vendors offering mobile interfaces:
– American Institute of Physics iResearch iPhone application
– EBSCOhost Mobile
– Hoover's Mobile company information
– IEEE XPlore
– Lexis/Nexis Get Cases and Shepardize
– PubMed for Handhelds medical database
– Questia iPhone application (iTunes link)
– Refworks Mobile
– Westlaw legal research database
– EBL Ebook Library
– Google Books
– OverDrive
– Safari Books Online
– Amazon Kindle for the iPhone
– Zotero
40. Content: Special collections
• WolfWalk http://www.lib.ncsu.edu/wolfwalk/
• Duke Mobile Digital Collections
http://www.youtube.com/watch?
v=iHK3E4N7w6o
44. QR Codes
• Provide additional information on physical
resources
– GeoHistorian Project
http://www.rcet.org/dvcproject/geohistorian.html
– Read-alikes of popular books (Contra Costa County
Library)
– QR codes in the stacks to take users to the mobile
catalog (Columbus Metropolitan Library)
– Historical images of buildings, locations, etc.
– Pull up or bookmark a website with more info
50. SMS reference
• Not limited by location (point of need)
• Messages need to be short (150 characters or
less)
• Patrons may be charged for messages they
send and receive
• Only useful for brief transactions
• IM reference can also be done on most
smartphones (Mobile AIM, libraryh3lp, etc.)
51. Screencasts
• Movie taken of your desktop
• Good for demonstrating library databases,
website, etc.
• Audio narration, captioning, highlighting,
spotlighting, interactive components
• Various export options (depending on software)
• Example:
http://library2.norwich.edu/guide/index.php/Ho
w_to_Use_Academic_Search_Premier
57. • Send a text to the reference librarian
• Library tours
• Library scavenger hunts for orientation
Other ideas for QR codes
http://2d-
code.co.uk/google-
qr-code-scavinger-
hunt/
58. Questions?
Links and slides at
http://meredithfarkas.wetpaint.com
Gmail: mgfarkas
Twitter/Flickr/FriendFeed/AIM:
librarianmer