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Portfolio	
  Management	
  
	
  
Endeavor	
  Management	
   	
   	
   	
   	
  
2700	
  Post	
  Oak	
  Blvd.	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  	
  P	
  +	
  713.877.8130	
  
Suite	
  1400	
   F	
  +	
  713.877.1823	
  
Houston,	
  Texas	
  77056	
   www.endeavormgmt.com	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Portfolio	
  Management	
  
	
  
©	
  2015	
  Endeavor	
  Management.	
  All	
  Rights	
  Reserved.	
   	
   	
  
Page	
  2	
  
	
  
	
  
	
  
Overview	
  
Most	
  enterprises	
  want	
  to	
  improve	
  and	
  grow.	
  	
  They	
  commit	
  resources	
  –	
  people	
  and	
  money	
  –	
  
to	
  make	
  it	
  happen.	
  	
  Often,	
  though,	
  the	
  decisions	
  about	
  how	
  to	
  deploy	
  those	
  resources	
  are	
  
ad	
   hoc	
   and	
   made	
   intuitively.	
   	
   Too	
   often	
   the	
   result	
   is	
   buyer’s	
   remorse.	
   	
   The	
   investments	
  
made	
   turn	
   out	
   in	
   hindsight	
   not	
   to	
   have	
   been	
   the	
   most	
   effective	
   at	
   reaching	
   the	
  
organization’s	
   goals.	
   	
   A	
   portfolio	
   management	
   system	
   establishes	
   a	
   reasoned	
   and	
  
thoughtful	
   decision-­‐making	
   process	
   and	
   provides	
   a	
   frame	
   of	
   reference	
   for	
   exercising	
  
discipline	
  in	
  making	
  these	
  decisions.	
  
Allocation	
  of	
  Resources	
  
All	
   organizations	
   must	
   allocate	
   resources	
   into	
   a	
   collection	
   of	
   high	
   level	
   “buckets.”	
   	
   This	
  
starts	
   with	
   differentiating	
   between	
   two	
   major	
   categories:	
   the	
   unavoidable	
   costs	
   of	
  
operation	
   and	
   the	
   cost	
   of	
   discretionary	
   activities.	
   	
   The	
   former	
   includes	
   doing	
   the	
   work,	
  
paying	
  the	
  bills,	
  getting	
  paid,	
  etc.	
  	
  Decisions	
  about	
  how	
  to	
  spend	
  this	
  money	
  are,	
  essentially,	
  
determined	
  from	
  the	
  bottom	
  up.	
  	
  The	
  organization	
  asks	
  itself,	
  “How	
  many	
  people	
  do	
  we	
  
need	
  to	
  do	
  these	
  things	
  and	
  what	
  are	
  they	
  going	
  to	
  cost.”	
  This	
  is	
  usually	
  called	
  “budgeting.”	
  	
  
The	
   latter	
   category	
   includes	
   a	
   variety	
   of	
   possibilities:	
   capital	
   expansion,	
   research	
   and	
  
development,	
  acquisitions,	
  reorganization,	
  reengineering,	
  etc.	
  	
  These	
  are	
  all	
  opportunities	
  
to	
  innovate	
  in	
  the	
  interests	
  of	
  the	
  organization’s	
  long	
  term	
  future.	
  	
  Making	
  decisions	
  about	
  
how	
  to	
  deploy	
  resources	
  across	
  this	
  array	
  of	
  possibilities	
  is	
  often	
  also	
  called	
  budgeting,	
  but	
  
this	
   is	
   where	
   portfolio	
   management	
   starts	
   to	
   be	
   useful.	
   	
   Is	
   it	
   better	
   to	
   spend	
   money	
   on	
  
developing	
  a	
  new	
  product	
  or	
  to	
  spend	
  it	
  on	
  expanding	
  capacity	
  for	
  the	
  existing	
  product	
  line?	
  	
  
Is	
  it	
  better	
  to	
  reorganize	
  or	
  to	
  reengineer	
  the	
  organization?	
  	
  Is	
  it	
  better	
  to	
  increase	
  the	
  size	
  
of	
  the	
  advertizing	
  department	
  or	
  to	
  acquire	
  an	
  advertizing	
  agency?	
  	
  Expanding	
  the	
  decision-­‐
making	
   to	
   recognize	
   the	
   “pairs”	
   just	
   mentioned	
   is	
   good,	
   but	
   consider	
   the	
   notion	
   that	
  
everything	
   should	
   go	
   through	
   a	
   master	
   “funnel”	
   so	
   that	
   all	
   the	
   candidates	
   get	
   equal	
  
consideration	
   and	
   a	
   fair	
   opportunity	
   to	
   utilize	
   discretionary	
   funds.	
   	
   This	
   does	
   result	
   in	
   a	
  
budget,	
  but	
  it	
  emerges	
  from	
  portfolio	
  management	
  thinking.	
  
At	
  this	
  point,	
  the	
  major	
  resource	
  allocation	
  decisions	
  have	
  been	
  made	
  and	
  a	
  more	
  detailed	
  
portfolio	
  management	
  approach	
  becomes	
  useful.	
  
Portfolio	
  Selection	
  Critical	
  Success	
  factors	
  
Within	
  each	
  of	
  the	
  discretionary	
  spending	
  domains,	
  there	
  are	
  usually	
  a	
  lot	
  of	
  candidates	
  
vying	
  for	
  access	
  to	
  funding.	
  	
  Which	
  R&D	
  projects	
  ought	
  to	
  get	
  attention?	
  	
  Which	
  capital	
  
projects	
  will	
  deliver	
  the	
  most	
  value?	
  	
  What	
  sort	
  of	
  organizational	
  improvement	
  efforts	
  are	
  
most	
  likely	
  to	
  produce	
  truly	
  beneficial	
  results?	
  	
  To	
  make	
  decisions	
  that	
  will	
  not	
  later	
  turn	
  out	
  
to	
  be	
  unfortunate,	
  a	
  systematic	
  approach	
  is	
  needed.	
  	
  
	
  
Portfolio	
  Management	
  
	
  
©	
  2015	
  Endeavor	
  Management.	
  All	
  Rights	
  Reserved.	
   	
   	
  
Page	
  3	
  
	
  
	
  
First,	
  the	
  organization	
  needs	
  a	
  vision	
  and	
  a	
  supporting	
  business	
  strategy	
  that	
  acknowledges	
  
and	
   commits	
   to	
   the	
   relative	
   importance	
   of	
   the	
   particular	
   domain	
   in	
   question.	
   	
   How	
  
important	
  is	
  technology	
  development	
  to	
  fulfilling	
  the	
  business	
  strategy	
  and	
  achieving	
  the	
  
vision?	
  	
  What	
  about	
  capital	
  projects?	
  	
  How	
  about	
  organizational	
  efficiency?	
  	
  Establishing	
  
these	
  mandates	
  at	
  a	
  high	
  level	
  provides	
  a	
  context	
  for	
  innovation	
  planning.	
  	
  Without	
  such	
  a	
  
vision	
  and	
  strategic	
  plan,	
  innovation	
  advocates	
  will	
  not	
  have	
  the	
  credibility	
  they	
  need	
  to	
  get	
  
their	
  opportunities	
  into	
  play.	
  
	
  
Second,	
  the	
  organization	
  needs	
  a	
  domain	
  strategy	
  which	
  supports	
  the	
  business	
  strategy	
  and	
  
vision	
  and	
  provides	
  a	
  framework	
  for	
  prioritizing	
  and	
  selecting	
  projects	
  within	
  the	
  domain.	
  	
  	
  
What’s	
  the	
  best	
  way	
  to	
  spend	
  available	
  capital	
  funds	
  to	
  support	
  the	
  business	
  plan?	
  	
  How	
  
should	
  the	
  R&D	
  budget	
  be	
  spent	
  to	
  reach	
  the	
  vision	
  most	
  expeditiously?	
  	
  In	
  many	
  of	
  these	
  
domain	
  decision-­‐making	
  situations,	
  there	
  is	
  an	
  initial	
  resource	
  allocation	
  step.	
  	
  For	
  a	
  capital	
  
project	
  domain,	
  how	
  much	
  should	
  be	
  spent	
  on	
  “replace	
  in	
  kind	
  /	
  keep	
  it	
  running”	
  projects	
  
(to	
  reduce	
  maintenance	
  costs)	
  versus	
  projects	
  that	
  actually	
  increase	
  capacity/capability?	
  	
  In	
  
an	
  R&D/technology	
  development	
  domain,	
  how	
  much	
  should	
  be	
  spent	
  on	
  customer	
  support	
  
versus	
  incremental	
  improvements	
  versus	
  breakthrough	
  developments?	
  	
  Although	
  it	
  is	
  not	
  
uncommon	
  for	
  organizations	
  to	
  have	
  these	
  domain	
  strategies,	
  the	
  strategies	
  frequently	
  do	
  
not	
  connect	
  directly	
  to	
  the	
  over-­‐arching	
  vision	
  of	
  the	
  business.	
  	
  	
  
	
  
Third,	
  the	
  organization	
  needs	
  a	
  methodology	
  for	
  collecting	
  and	
  screening	
  innovation	
  ideas	
  
to	
  harvest	
  the	
  best	
  prospects.	
  This	
  includes	
  having	
  a	
  specific	
  methodology	
  for	
  viewing	
  the	
  
data,	
   looking	
   both	
   at	
   new	
   ideas	
   and	
   the	
   potential	
   users.	
   Not	
   only	
   should	
   there	
   be	
   a	
  
methodology	
   for	
   identifying	
   the	
   prospects,	
   but	
   for	
   identifying	
   the	
   alternatives	
   as	
   well.	
  	
  
Then,	
   in	
   the	
   context	
   of	
   the	
   business	
   vision,	
   the	
   company	
   must	
   delineate	
   operational	
  
advantages	
  for	
  each	
  candidate.	
   	
  
	
  
Fourth,	
  the	
  organization	
  must	
  have	
  a	
  methodology	
  for	
  ranking/prioritizing	
  the	
  prospective	
  
innovation	
  projects.	
  The	
  purpose	
  is:	
  
1. To	
  provide	
  a	
  balance	
  across	
  the	
  cost,	
  risks	
  and	
  rewards	
  spectrum	
  and	
  
2. To	
  incorporate	
  consideration	
  of	
  resource	
  availability	
  (e.g.,	
  bud	
  
3. get,	
  personnel,	
  facilities)	
  for	
  development	
  and	
  implementation.	
  	
  
In	
   addition,	
   the	
   prioritization	
   system	
   must	
   be	
   able	
   to	
   accommodate	
   different	
   types	
   of	
  
justification.	
  	
  For	
  instance,	
  in	
  a	
  capital	
  projects	
  domain,	
  how	
  
to	
   you	
   compare	
   a	
   capacity	
   expansion	
   to	
   building	
   a	
   new	
  
office	
  building?	
  	
  How	
  do	
  you	
  compare	
  a	
  discretionary	
  safety	
  
improvement	
   project	
   to	
   a	
   discretionary	
   environmental	
  
protection	
   project?	
   	
   (One	
   way	
   to	
   do	
   this	
   is	
   to	
   establish	
   a	
  
dimensionless	
   scale	
   for	
   each	
   type	
   of	
   project	
   so	
   that	
   the	
  
dimensionless	
  scores	
  can	
  be	
  compared	
  directly.)	
  	
  
In	
   this	
   context,	
   the	
   internal	
   lines	
   of	
   business	
   are	
   the	
  
“customers”	
   and	
   they	
   need	
   support	
   to	
   help	
   them	
  
understand	
   what	
   it	
   is	
   reasonable	
   to	
   want	
   or	
   expect	
   from	
  
new	
  initiatives	
  versus	
  what	
  it	
  is	
  possible	
  to	
  get.	
  	
  	
  	
  
Portfolio	
  Management	
  
	
  
©	
  2015	
  Endeavor	
  Management.	
  All	
  Rights	
  Reserved.	
   	
   	
  
Page	
  4	
  
	
  
	
  
	
  
Fifth,	
   the	
   company	
   needs	
   innovation	
   project	
   selection	
   criteria	
   that	
   ensure	
   one	
   of	
   the	
  
following	
  two	
  situations:	
  	
  
1. Business/asset	
   customers	
   (i.e.,	
   users)	
   are	
  
committed	
   and	
   ready	
   to	
   implement	
   each	
  
successful	
  innovation	
  project.	
  	
  
2. The	
   potential	
   for	
   rapid	
   acceptance	
   of	
   a	
   new	
  
technology	
  by	
  asset	
  managers	
  is	
  substantial.	
  	
  
	
  
In	
  recent	
  times,	
  the	
  business	
  management	
  concept	
  has	
  
changed	
   globally	
   from	
   a	
   centralized	
   decision-­‐making	
  
process	
  to	
  today’s	
  decentralization,	
  which	
  transfers	
  the	
  
decision-­‐making	
   to	
   regional	
   business	
   management.	
  	
  
Instead	
   of	
   an	
   organized	
   deployment	
   of	
   the	
   initiative,	
   local	
   business	
   managers	
   are	
   being	
  
given	
  tacit	
  permission	
  to	
  “adopt	
  the	
  innovation”	
  or	
  to	
  “opt	
  out”	
  if	
  they	
  wish,	
  resulting	
  in	
  an	
  
uncertain	
   value	
   proposition	
   as	
   well	
   as	
   a	
   lengthy	
   adoption	
   cycle	
   that	
   extends	
   over	
   years.	
  
Regardless	
  of	
  an	
  initiative’s	
  potential,	
  it	
  cannot	
  succeed	
  without	
  a	
  user	
  willing	
  to	
  put	
  forth	
  a	
  
clear	
   commitment	
   to	
   implement.	
   In	
   terms	
   of	
   time,	
   people	
   and	
   money,	
   what	
   will	
   be	
  
required?	
  And	
  that	
  “commitment	
  to	
  implement”	
  must	
  be	
  a	
  critical	
  determinant	
  of	
  whether	
  
or	
  not	
  the	
  project	
  commences.	
  
	
  
Sixth,	
   for	
   each	
   innovation	
   project,	
   the	
   organization	
   must	
   have	
   formally	
   identified	
   and	
  
charged	
   a	
   Sponsor	
   –	
   or	
   business	
   Executive	
   in	
   Charge	
   (EIC)	
   -­‐-­‐	
   who	
   sets	
   comprehensive	
  
objectives	
  for	
  the	
  project,	
  connects	
  the	
  objectives	
  to	
  the	
  organization’s	
  vision	
  and	
  business	
  
plan,	
  explains	
  the	
  project	
  rationale	
  and	
  clearly	
  establishes	
  both	
  measures	
  of	
  success,	
  and	
  
sensible	
  constraints	
  and	
  boundary	
  conditions.	
  The	
  EIC	
  should	
  be	
  from	
  the	
  “business”	
  side,	
  
representing	
   the	
   business	
   that	
   will	
   benefit	
   from	
   the	
   initiative	
   and	
   provides	
   the	
   project	
  
funding.	
  
Portfolio	
  Governance	
  
A	
  good	
  investor	
  does	
  not	
  spend	
  a	
  lot	
  of	
  care	
  in	
  deciding	
  which	
  stocks	
  to	
  buy	
  and	
  then	
  go	
  to	
  
sleep	
  and	
  hope	
  for	
  the	
  best;	
  the	
  good	
  investor	
  watches	
  the	
  performance	
  of	
  the	
  purchased	
  
stocks	
   and	
   makes	
   adjustments	
   as	
   appropriate.	
   	
   Similarly	
   a	
   good	
   portfolio	
   management	
  
system	
   does	
   not	
   end	
   with	
   deciding	
   which	
   initiatives	
   to	
   fund.	
   	
   It	
   includes	
   a	
   system	
   for	
  
monitoring	
  the	
  initiatives	
  to	
  make	
  sure	
  they	
  are	
  evolving	
  as	
  expected	
  and	
  that	
  the	
  initiatives	
  
still	
  makes	
  sense	
  in	
  an	
  evolving	
  business	
  environment.	
  
This	
  is	
  where	
  portfolio	
  management	
  system	
  intersects	
  with	
  a	
  program/project	
  management	
  
system.	
  	
  In	
  an	
  optimum	
  situation,	
  the	
  program/project	
  management	
  system	
  is	
  based	
  on	
  a	
  
stage	
  and	
  gate	
  approach	
  and	
  the	
  gatekeepers	
  provide	
  the	
  portfolio	
  governance.	
  	
  They	
  are	
  
the	
  ones	
  who	
  “watch	
  the	
  stock”,	
  making	
  sure	
  that	
  the	
  initiative	
  is	
  developing	
  appropriately,	
  
that	
  the	
  objective	
  is	
  being	
  properly	
  honored,	
  that	
  the	
  constraints	
  and	
  boundary	
  conditions	
  
are	
  being	
  respected	
  and	
  that	
  the	
  expenditures	
  and	
  deployment	
  schedule	
  are	
  on	
  track.	
  	
  In	
  
addition,	
   the	
   gatekeepers	
   ensure	
   that	
   the	
   business	
   environment	
   continues	
   to	
   justify	
  
Commitment	
  Required	
  
Business	
  user	
  “commitment	
  to	
  
implement”	
  a	
  new	
  initiative,	
  as	
  
evidenced	
  by	
  a	
  written	
  
implementation	
  plan,	
  is	
  an	
  absolute	
  	
  
threshold	
  requirement	
  for	
  
commencing	
  a	
  project.	
  
Portfolio	
  Management	
  
	
  
©	
  2015	
  Endeavor	
  Management.	
  All	
  Rights	
  Reserved.	
   	
   	
  
Page	
  5	
  
	
  
	
  
continuation	
  of	
  the	
  project;	
  the	
  project	
  may	
  be	
  proceeding	
  flawlessly,	
  but	
  if	
  the	
  business	
  
case	
  is	
  falling	
  apart,	
  the	
  project	
  should	
  be	
  terminated.	
  
Implementation	
  	
  
Portfolio	
  governance	
  continues	
  into	
  implementation.	
  	
  When	
  development	
  is	
  complete,	
  the	
  
“new	
  thing”	
  must	
  make	
  it	
  into	
  the	
  real	
  world.	
  	
  The	
  new	
  capital	
  facility	
  must	
  be	
  operated,	
  
the	
  new	
  product	
  must	
  be	
  marketed	
  and	
  sold,	
  the	
  new	
  IT	
  system	
  must	
  be	
  used.	
  	
  There	
  are	
  
four	
  key	
  success	
  factors	
  in	
  implementation:	
  
First,	
  the	
  organization’s	
  top	
  management	
  should	
  take	
  two	
  specific	
  actions.	
  	
  	
  
1. They	
  should	
  set	
  clear	
  usage/compliance	
  expectations	
  	
  
2. They	
   should	
   thoroughly	
   and	
   effectively	
   communicate	
   these	
   expectations	
   to	
   all	
  
affected	
   managers	
   and	
   employees	
   who	
   are	
   expected	
   to	
   support	
   and	
   utilize	
   the	
  
innovation.	
  	
  
It	
   is	
   not	
   necessary	
   that	
   all	
   potential	
   users	
   adopt	
   the	
   new	
   innovation;	
   however,	
   it	
   is	
  
necessary	
  that	
  sufficient	
  users	
  sign	
  up	
  to	
  be	
  consistent	
  with	
  the	
  original	
  project	
  justification.	
  
	
  
Second,	
  the	
  organization	
  needs	
  to	
  keep	
  affected	
  personnel	
  informed	
  about,	
  and	
  mobilized	
  
around,	
  an	
  innovation’s	
  implementation	
  schedule	
  including	
  milestones,	
  required	
  training,	
  
support	
  systems	
  and	
  deadlines.	
  	
  
	
  
Third,	
  the	
  organization	
  should	
  insist	
  that	
  all	
  affected	
  personnel	
  participate	
  in	
  awareness,	
  
system	
  use,	
  and	
  work	
  process	
  training	
  as	
  relevant	
  to	
  their	
  various	
  roles,	
  learning	
  how	
  to	
  
operate	
  with	
  the	
  new	
  innovation	
  and	
  how	
  to	
  make	
  money	
  with	
  it.	
  
	
  
Fourth,	
  the	
  company	
  needs	
  to	
  measure	
  outcomes	
  of	
  innovation	
  projects	
  in	
  terms	
  of	
  both	
  
project	
   results	
   and	
   the	
   effectiveness	
   of	
   the	
   portfolio/project	
   management	
   system	
   itself.	
  
Again,	
  the	
  real	
  test	
  is	
  whether	
  or	
  not	
  the	
  innovation	
  makes	
  money.	
  	
  Is	
  it	
  a	
  technical	
  success	
  
but	
  a	
  business	
  failure?	
  	
  
Summary	
  and	
  Call	
  to	
  Action	
  
There	
  are	
  always	
  a	
  lot	
  of	
  proposals	
  to	
  use	
  discretionary	
  funds	
  for	
  a	
  variety	
  of	
  purposes.	
  	
  
Mature	
   business	
   processes	
   like	
   Portfolio	
   Management	
   are	
   needed	
   to	
   ensure	
   that	
   the	
  
available	
  funds	
  are	
  distributed	
  in	
  a	
  way	
  that	
  optimally	
  supports	
  the	
  corporate	
  vision	
  and	
  
business	
   strategy.	
   	
   Otherwise,	
   organizations	
   are	
   left	
   with	
   mushy	
   projects	
   that	
   actually	
  
decrease	
   business	
   results	
   and	
   limit	
   careers.	
  
Portfolio	
  Management	
  
	
  
©	
  2015	
  Endeavor	
  Management.	
  All	
  Rights	
  Reserved.	
   	
   	
  
Page	
  6	
  
	
  
	
  
	
  
About	
  Endeavor	
  
Endeavor	
  Management,	
  is	
  an	
  international	
  management	
  consulting	
  firm	
  that	
  collaboratively	
  
works	
   with	
   their	
   clients	
   to	
   achieve	
   greater	
   value	
   from	
   their	
   transformational	
   business	
  
initiatives.	
  Endeavor	
  serves	
  as	
  a	
  catalyst	
  by	
  providing	
  pragmatic	
  methodologies	
  and	
  industry	
  
expertise	
   in	
   Transformational	
   Strategies,	
   Operational	
   Excellence,	
   Organizational	
  
Effectiveness,	
  and	
  Transformational	
  Leadership.	
  
Our	
  clients	
  include	
  those	
  responsible	
  for:	
  
• Business	
  Strategy	
  
• Marketing	
  and	
  Brand	
  Strategy	
  
• Operations	
  
• Technology	
  Deployment	
  
• Strategic	
  Human	
  Capital	
  
• Corporate	
  Finance	
  
The	
  firm’s	
  40	
  year	
  heritage	
  has	
  produced	
  a	
  substantial	
  portfolio	
  of	
  proven	
  methodologies,	
  
deep	
  operational	
  insight	
  and	
  broad	
  industry	
  experience.	
  	
  This	
  experience	
  enables	
  our	
  team	
  
to	
  quickly	
  understand	
  the	
  dynamics	
  of	
  client	
  companies	
  and	
  markets.	
  	
  Endeavor’s	
  clients	
  
span	
  the	
  globe	
  and	
  are	
  typically	
  leaders	
  in	
  their	
  industry.	
  	
  
	
  
Gelb	
   Consulting	
   Group,	
   a	
   wholly	
   owned	
   subsidiary,	
   monitors	
   organizational	
   performance	
  
and	
  designs	
  winning	
  marketing	
  strategies.	
  	
  Gelb	
  helps	
  organizations	
  focus	
  their	
  marketing	
  
initiatives	
  by	
  fully	
  understanding	
  customer	
  needs	
  through	
  proven	
  strategic	
  frameworks	
  to	
  
guide	
  marketing	
  strategies,	
  build	
  trusted	
  brands,	
  deliver	
  exceptional	
  experiences	
  and	
  launch	
  
new	
  products.	
  
	
  
	
  
	
  
	
  
Our	
  websites:	
  
www.endeavormgmt.com	
  
www.gelbconsulting.com	
  
www.gulfresearch.com	
  
	
  

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Portfolio Management

  • 1. Portfolio  Management     Endeavor  Management           2700  Post  Oak  Blvd.                        P  +  713.877.8130   Suite  1400   F  +  713.877.1823   Houston,  Texas  77056   www.endeavormgmt.com                                
  • 2. Portfolio  Management     ©  2015  Endeavor  Management.  All  Rights  Reserved.       Page  2         Overview   Most  enterprises  want  to  improve  and  grow.    They  commit  resources  –  people  and  money  –   to  make  it  happen.    Often,  though,  the  decisions  about  how  to  deploy  those  resources  are   ad   hoc   and   made   intuitively.     Too   often   the   result   is   buyer’s   remorse.     The   investments   made   turn   out   in   hindsight   not   to   have   been   the   most   effective   at   reaching   the   organization’s   goals.     A   portfolio   management   system   establishes   a   reasoned   and   thoughtful   decision-­‐making   process   and   provides   a   frame   of   reference   for   exercising   discipline  in  making  these  decisions.   Allocation  of  Resources   All   organizations   must   allocate   resources   into   a   collection   of   high   level   “buckets.”     This   starts   with   differentiating   between   two   major   categories:   the   unavoidable   costs   of   operation   and   the   cost   of   discretionary   activities.     The   former   includes   doing   the   work,   paying  the  bills,  getting  paid,  etc.    Decisions  about  how  to  spend  this  money  are,  essentially,   determined  from  the  bottom  up.    The  organization  asks  itself,  “How  many  people  do  we   need  to  do  these  things  and  what  are  they  going  to  cost.”  This  is  usually  called  “budgeting.”     The   latter   category   includes   a   variety   of   possibilities:   capital   expansion,   research   and   development,  acquisitions,  reorganization,  reengineering,  etc.    These  are  all  opportunities   to  innovate  in  the  interests  of  the  organization’s  long  term  future.    Making  decisions  about   how  to  deploy  resources  across  this  array  of  possibilities  is  often  also  called  budgeting,  but   this   is   where   portfolio   management   starts   to   be   useful.     Is   it   better   to   spend   money   on   developing  a  new  product  or  to  spend  it  on  expanding  capacity  for  the  existing  product  line?     Is  it  better  to  reorganize  or  to  reengineer  the  organization?    Is  it  better  to  increase  the  size   of  the  advertizing  department  or  to  acquire  an  advertizing  agency?    Expanding  the  decision-­‐ making   to   recognize   the   “pairs”   just   mentioned   is   good,   but   consider   the   notion   that   everything   should   go   through   a   master   “funnel”   so   that   all   the   candidates   get   equal   consideration   and   a   fair   opportunity   to   utilize   discretionary   funds.     This   does   result   in   a   budget,  but  it  emerges  from  portfolio  management  thinking.   At  this  point,  the  major  resource  allocation  decisions  have  been  made  and  a  more  detailed   portfolio  management  approach  becomes  useful.   Portfolio  Selection  Critical  Success  factors   Within  each  of  the  discretionary  spending  domains,  there  are  usually  a  lot  of  candidates   vying  for  access  to  funding.    Which  R&D  projects  ought  to  get  attention?    Which  capital   projects  will  deliver  the  most  value?    What  sort  of  organizational  improvement  efforts  are   most  likely  to  produce  truly  beneficial  results?    To  make  decisions  that  will  not  later  turn  out   to  be  unfortunate,  a  systematic  approach  is  needed.      
  • 3. Portfolio  Management     ©  2015  Endeavor  Management.  All  Rights  Reserved.       Page  3       First,  the  organization  needs  a  vision  and  a  supporting  business  strategy  that  acknowledges   and   commits   to   the   relative   importance   of   the   particular   domain   in   question.     How   important  is  technology  development  to  fulfilling  the  business  strategy  and  achieving  the   vision?    What  about  capital  projects?    How  about  organizational  efficiency?    Establishing   these  mandates  at  a  high  level  provides  a  context  for  innovation  planning.    Without  such  a   vision  and  strategic  plan,  innovation  advocates  will  not  have  the  credibility  they  need  to  get   their  opportunities  into  play.     Second,  the  organization  needs  a  domain  strategy  which  supports  the  business  strategy  and   vision  and  provides  a  framework  for  prioritizing  and  selecting  projects  within  the  domain.       What’s  the  best  way  to  spend  available  capital  funds  to  support  the  business  plan?    How   should  the  R&D  budget  be  spent  to  reach  the  vision  most  expeditiously?    In  many  of  these   domain  decision-­‐making  situations,  there  is  an  initial  resource  allocation  step.    For  a  capital   project  domain,  how  much  should  be  spent  on  “replace  in  kind  /  keep  it  running”  projects   (to  reduce  maintenance  costs)  versus  projects  that  actually  increase  capacity/capability?    In   an  R&D/technology  development  domain,  how  much  should  be  spent  on  customer  support   versus  incremental  improvements  versus  breakthrough  developments?    Although  it  is  not   uncommon  for  organizations  to  have  these  domain  strategies,  the  strategies  frequently  do   not  connect  directly  to  the  over-­‐arching  vision  of  the  business.         Third,  the  organization  needs  a  methodology  for  collecting  and  screening  innovation  ideas   to  harvest  the  best  prospects.  This  includes  having  a  specific  methodology  for  viewing  the   data,   looking   both   at   new   ideas   and   the   potential   users.   Not   only   should   there   be   a   methodology   for   identifying   the   prospects,   but   for   identifying   the   alternatives   as   well.     Then,   in   the   context   of   the   business   vision,   the   company   must   delineate   operational   advantages  for  each  candidate.       Fourth,  the  organization  must  have  a  methodology  for  ranking/prioritizing  the  prospective   innovation  projects.  The  purpose  is:   1. To  provide  a  balance  across  the  cost,  risks  and  rewards  spectrum  and   2. To  incorporate  consideration  of  resource  availability  (e.g.,  bud   3. get,  personnel,  facilities)  for  development  and  implementation.     In   addition,   the   prioritization   system   must   be   able   to   accommodate   different   types   of   justification.    For  instance,  in  a  capital  projects  domain,  how   to   you   compare   a   capacity   expansion   to   building   a   new   office  building?    How  do  you  compare  a  discretionary  safety   improvement   project   to   a   discretionary   environmental   protection   project?     (One   way   to   do   this   is   to   establish   a   dimensionless   scale   for   each   type   of   project   so   that   the   dimensionless  scores  can  be  compared  directly.)     In   this   context,   the   internal   lines   of   business   are   the   “customers”   and   they   need   support   to   help   them   understand   what   it   is   reasonable   to   want   or   expect   from   new  initiatives  versus  what  it  is  possible  to  get.        
  • 4. Portfolio  Management     ©  2015  Endeavor  Management.  All  Rights  Reserved.       Page  4         Fifth,   the   company   needs   innovation   project   selection   criteria   that   ensure   one   of   the   following  two  situations:     1. Business/asset   customers   (i.e.,   users)   are   committed   and   ready   to   implement   each   successful  innovation  project.     2. The   potential   for   rapid   acceptance   of   a   new   technology  by  asset  managers  is  substantial.       In  recent  times,  the  business  management  concept  has   changed   globally   from   a   centralized   decision-­‐making   process  to  today’s  decentralization,  which  transfers  the   decision-­‐making   to   regional   business   management.     Instead   of   an   organized   deployment   of   the   initiative,   local   business   managers   are   being   given  tacit  permission  to  “adopt  the  innovation”  or  to  “opt  out”  if  they  wish,  resulting  in  an   uncertain   value   proposition   as   well   as   a   lengthy   adoption   cycle   that   extends   over   years.   Regardless  of  an  initiative’s  potential,  it  cannot  succeed  without  a  user  willing  to  put  forth  a   clear   commitment   to   implement.   In   terms   of   time,   people   and   money,   what   will   be   required?  And  that  “commitment  to  implement”  must  be  a  critical  determinant  of  whether   or  not  the  project  commences.     Sixth,   for   each   innovation   project,   the   organization   must   have   formally   identified   and   charged   a   Sponsor   –   or   business   Executive   in   Charge   (EIC)   -­‐-­‐   who   sets   comprehensive   objectives  for  the  project,  connects  the  objectives  to  the  organization’s  vision  and  business   plan,  explains  the  project  rationale  and  clearly  establishes  both  measures  of  success,  and   sensible  constraints  and  boundary  conditions.  The  EIC  should  be  from  the  “business”  side,   representing   the   business   that   will   benefit   from   the   initiative   and   provides   the   project   funding.   Portfolio  Governance   A  good  investor  does  not  spend  a  lot  of  care  in  deciding  which  stocks  to  buy  and  then  go  to   sleep  and  hope  for  the  best;  the  good  investor  watches  the  performance  of  the  purchased   stocks   and   makes   adjustments   as   appropriate.     Similarly   a   good   portfolio   management   system   does   not   end   with   deciding   which   initiatives   to   fund.     It   includes   a   system   for   monitoring  the  initiatives  to  make  sure  they  are  evolving  as  expected  and  that  the  initiatives   still  makes  sense  in  an  evolving  business  environment.   This  is  where  portfolio  management  system  intersects  with  a  program/project  management   system.    In  an  optimum  situation,  the  program/project  management  system  is  based  on  a   stage  and  gate  approach  and  the  gatekeepers  provide  the  portfolio  governance.    They  are   the  ones  who  “watch  the  stock”,  making  sure  that  the  initiative  is  developing  appropriately,   that  the  objective  is  being  properly  honored,  that  the  constraints  and  boundary  conditions   are  being  respected  and  that  the  expenditures  and  deployment  schedule  are  on  track.    In   addition,   the   gatekeepers   ensure   that   the   business   environment   continues   to   justify   Commitment  Required   Business  user  “commitment  to   implement”  a  new  initiative,  as   evidenced  by  a  written   implementation  plan,  is  an  absolute     threshold  requirement  for   commencing  a  project.  
  • 5. Portfolio  Management     ©  2015  Endeavor  Management.  All  Rights  Reserved.       Page  5       continuation  of  the  project;  the  project  may  be  proceeding  flawlessly,  but  if  the  business   case  is  falling  apart,  the  project  should  be  terminated.   Implementation     Portfolio  governance  continues  into  implementation.    When  development  is  complete,  the   “new  thing”  must  make  it  into  the  real  world.    The  new  capital  facility  must  be  operated,   the  new  product  must  be  marketed  and  sold,  the  new  IT  system  must  be  used.    There  are   four  key  success  factors  in  implementation:   First,  the  organization’s  top  management  should  take  two  specific  actions.       1. They  should  set  clear  usage/compliance  expectations     2. They   should   thoroughly   and   effectively   communicate   these   expectations   to   all   affected   managers   and   employees   who   are   expected   to   support   and   utilize   the   innovation.     It   is   not   necessary   that   all   potential   users   adopt   the   new   innovation;   however,   it   is   necessary  that  sufficient  users  sign  up  to  be  consistent  with  the  original  project  justification.     Second,  the  organization  needs  to  keep  affected  personnel  informed  about,  and  mobilized   around,  an  innovation’s  implementation  schedule  including  milestones,  required  training,   support  systems  and  deadlines.       Third,  the  organization  should  insist  that  all  affected  personnel  participate  in  awareness,   system  use,  and  work  process  training  as  relevant  to  their  various  roles,  learning  how  to   operate  with  the  new  innovation  and  how  to  make  money  with  it.     Fourth,  the  company  needs  to  measure  outcomes  of  innovation  projects  in  terms  of  both   project   results   and   the   effectiveness   of   the   portfolio/project   management   system   itself.   Again,  the  real  test  is  whether  or  not  the  innovation  makes  money.    Is  it  a  technical  success   but  a  business  failure?     Summary  and  Call  to  Action   There  are  always  a  lot  of  proposals  to  use  discretionary  funds  for  a  variety  of  purposes.     Mature   business   processes   like   Portfolio   Management   are   needed   to   ensure   that   the   available  funds  are  distributed  in  a  way  that  optimally  supports  the  corporate  vision  and   business   strategy.     Otherwise,   organizations   are   left   with   mushy   projects   that   actually   decrease   business   results   and   limit   careers.  
  • 6. Portfolio  Management     ©  2015  Endeavor  Management.  All  Rights  Reserved.       Page  6         About  Endeavor   Endeavor  Management,  is  an  international  management  consulting  firm  that  collaboratively   works   with   their   clients   to   achieve   greater   value   from   their   transformational   business   initiatives.  Endeavor  serves  as  a  catalyst  by  providing  pragmatic  methodologies  and  industry   expertise   in   Transformational   Strategies,   Operational   Excellence,   Organizational   Effectiveness,  and  Transformational  Leadership.   Our  clients  include  those  responsible  for:   • Business  Strategy   • Marketing  and  Brand  Strategy   • Operations   • Technology  Deployment   • Strategic  Human  Capital   • Corporate  Finance   The  firm’s  40  year  heritage  has  produced  a  substantial  portfolio  of  proven  methodologies,   deep  operational  insight  and  broad  industry  experience.    This  experience  enables  our  team   to  quickly  understand  the  dynamics  of  client  companies  and  markets.    Endeavor’s  clients   span  the  globe  and  are  typically  leaders  in  their  industry.       Gelb   Consulting   Group,   a   wholly   owned   subsidiary,   monitors   organizational   performance   and  designs  winning  marketing  strategies.    Gelb  helps  organizations  focus  their  marketing   initiatives  by  fully  understanding  customer  needs  through  proven  strategic  frameworks  to   guide  marketing  strategies,  build  trusted  brands,  deliver  exceptional  experiences  and  launch   new  products.           Our  websites:   www.endeavormgmt.com   www.gelbconsulting.com   www.gulfresearch.com