Eric Wagner is a user experience designer who is passionate about solving problems and designing intuitive experiences for users. He enjoys concerts, self-improvement, Asian food, design, and satire in his free time. As a designer, Eric's process involves research, ideation, design, testing, and iteration. He provided an example of a past project where he led the redesign of a self-improvement website through user research, prototyping, and testing. Eric provided his contact information and links to follow him on social media.
This proposal of work contains details and samples of the user centric design process I follow. I have been trying to find a good graph that represents the process, but at the end I have decided to make my own! ;)
UX planning is a journey on which you must contemplate four elements in order to achieve harmony. It is only then that you will have mastered Zen and the Art of UX Planning. This deck was created for the 2012 Midwest UX Conference in Columbus, OH.
There are a range of different tools and methods for defining target groups such as interviews, observations, questionnaires etc.. This report describes the Persona method, and is based upon the work of Alan Cooper, the inventor of the Personas approach.
This proposal of work contains details and samples of the user centric design process I follow. I have been trying to find a good graph that represents the process, but at the end I have decided to make my own! ;)
UX planning is a journey on which you must contemplate four elements in order to achieve harmony. It is only then that you will have mastered Zen and the Art of UX Planning. This deck was created for the 2012 Midwest UX Conference in Columbus, OH.
There are a range of different tools and methods for defining target groups such as interviews, observations, questionnaires etc.. This report describes the Persona method, and is based upon the work of Alan Cooper, the inventor of the Personas approach.
There are key things that will give you a much better chance at success. While these are well documented in numerous books, articles, and videos - there are still many stakeholders that don't subscribe to some basic truths, like: product decisions should be based on evidence, or having dedicated UX Designers on product teams.
Jeremy will go over his top ten questions to ask any team to see if they're heading toward launching a great product experience.
This presentation was originally given @ Refresh Dallas on 2/12/15
Qkrowd 'Working Well' info for prospective partnersAcuity Design
We are seeking partners for a core team to bid for funds from the Design Council's 'Working Well' contest.
The contest is seeking ways of engaging digitally with young people who are not in education, employment or training.
We are seeking UK based charities or agenices that support or mentor young people.
Our opening bid must be sent by 20th June 2012.
Case Study: UX Research & Strategy Proposal to Drive Revenue GrowthJune UX
Each year, the QRCA (Qualitative Research Consultants Associations) holds a contest for its members to respond to a fictional RFP.
At the conference, I met several market researchers who were curious about the types of research I conduct as a UX researcher—beyond usability testing. To help answer that question, I created this proposal from the perspective of a design researcher and strategist.
Product + UX: How to combine strengths to make something truly great! *Updated*Jeremy Johnson
*Updated version for Vista UX Conference Keynote* With modern organizations finally starting to embrace User Experience as part of their product teams, and product leaders moving to more strategic roles within these teams, how can we combine the strengths of both roles to make something truly great?
Future-Proofing the Web: Choosing the Optimal Mobile Design StrategyHuge
This report, first in a series, focuses on how businesses should choose a mobile design strategy. It considers the rapid evolution of the mobile ecosystem, the exponential growth in devices, and how the right design strategy can not only address these issues, but provide solutions that support the overall goals of a business.
UX Research Proposal - Microsoft Word - Regional differences among usersAnusha Radhakrishnan
Project Proposal for a research study to understand Microsoft's document editing software (DES) users in varying regions to improve customer support service and provide input to software development team.
Course: Experience Design
Term: Spring 2014
MS in Human Computer Interaction
Natural Language Processing and Search for Real Estate in India - Part 1Agrima Nagar
This project is a treatise on Organic Search and Natural Language Processing search for Housing. How can Data-driven design help drive in conversion for Housing and help in market positioning of the brand.
Qkrowd is our idea for an app to enable young people to find locally people who shares their passions so they can meet and make new jobs together.
Using concepts like digital tribes, crowd sourcing and hyper-local mapping, we can build an app that can work anywhere and engage people how they want.
The app allows existing national & EU agencies to engage with young unemployed people in a new digital way and offer them the support they want.
There are key things that will give you a much better chance at success. While these are well documented in numerous books, articles, and videos - there are still many stakeholders that don't subscribe to some basic truths, like: product decisions should be based on evidence, or having dedicated UX Designers on product teams.
Jeremy will go over his top ten questions to ask any team to see if they're heading toward launching a great product experience.
This presentation was originally given @ Refresh Dallas on 2/12/15
Qkrowd 'Working Well' info for prospective partnersAcuity Design
We are seeking partners for a core team to bid for funds from the Design Council's 'Working Well' contest.
The contest is seeking ways of engaging digitally with young people who are not in education, employment or training.
We are seeking UK based charities or agenices that support or mentor young people.
Our opening bid must be sent by 20th June 2012.
Case Study: UX Research & Strategy Proposal to Drive Revenue GrowthJune UX
Each year, the QRCA (Qualitative Research Consultants Associations) holds a contest for its members to respond to a fictional RFP.
At the conference, I met several market researchers who were curious about the types of research I conduct as a UX researcher—beyond usability testing. To help answer that question, I created this proposal from the perspective of a design researcher and strategist.
Product + UX: How to combine strengths to make something truly great! *Updated*Jeremy Johnson
*Updated version for Vista UX Conference Keynote* With modern organizations finally starting to embrace User Experience as part of their product teams, and product leaders moving to more strategic roles within these teams, how can we combine the strengths of both roles to make something truly great?
Future-Proofing the Web: Choosing the Optimal Mobile Design StrategyHuge
This report, first in a series, focuses on how businesses should choose a mobile design strategy. It considers the rapid evolution of the mobile ecosystem, the exponential growth in devices, and how the right design strategy can not only address these issues, but provide solutions that support the overall goals of a business.
UX Research Proposal - Microsoft Word - Regional differences among usersAnusha Radhakrishnan
Project Proposal for a research study to understand Microsoft's document editing software (DES) users in varying regions to improve customer support service and provide input to software development team.
Course: Experience Design
Term: Spring 2014
MS in Human Computer Interaction
Natural Language Processing and Search for Real Estate in India - Part 1Agrima Nagar
This project is a treatise on Organic Search and Natural Language Processing search for Housing. How can Data-driven design help drive in conversion for Housing and help in market positioning of the brand.
Qkrowd is our idea for an app to enable young people to find locally people who shares their passions so they can meet and make new jobs together.
Using concepts like digital tribes, crowd sourcing and hyper-local mapping, we can build an app that can work anywhere and engage people how they want.
The app allows existing national & EU agencies to engage with young unemployed people in a new digital way and offer them the support they want.
How to build a great user experience design portfolio and tell stories that get you hired. By Troy Parke and Patrick Neeman, presented at the Seattle Information Architecture & User Experience Meetup. Thanks Misty Melissa Weaver!
Creating Professional Portfolios - Top 10 UX Portfolio Questions and Story Ex...uxhow
UW HCDE (Human Centered Design & Engineering)
Creating professional portfolios - specifically, the kind you bring with you to a job interview that discusses a few projects in depth, rather than many projects in breadth.
Includes:
- Top 10 UX Portfolio Questions
- How to Tell a Story
- Examples of Portfolios and Presentations
Where we designed a LinkedIn spinoff platform that connects people who want to practice skills and those who want to build their passion projects. Retrospective: https://medium.com/@AdrianMhLin/a-project-on-a-platform-for-projects-447be3d0827e#.8ic16ur52
Requirements Engineering for the HumanitiesShawn Day
This workshop explores how requirements engineering can be employed by digital and non-digital humanities scholars (and others) to conceptualise and communicate a research project.
requirementsEngineeringAs the field of digital humanities has evolved, one of the biggest challenges has been getting the marrying technical expertise with humanities scholarly practice to successfully deliver sustainable and sound digital projects. At its core this is a communications exercise. However, to communicate effectively demands an ability to effectively translate, define and find clarity in your own mind.
Designing User-Centered Digital Experiences
Explore the process of designing intuitive and engaging digital experiences during this presentation. From conducting thorough research and analysis to understand user needs and business goals, to creating wireframes, prototypes, and final interfaces, this process is designed to create user-centered solutions. Learn how a focus on the user drives each step and leads to successful digital products.
Transforming Digital Government Services Workshop - Tuesday 21st OctoberPrecedent
Is your government organisation digitally reactive, strategic or transformational?
In an age where technological opportunities are increasing by the second, government organisations can't afford to be left behind.
Twenty-first century government organisations must be innovators and use technology to their advantage to deliver optimum services to their most important stakeholder - their users, be they a resident, business owner, customer or visitor.
This breakfast briefing session will cover three major elements necessary to spark organisation-wide digital change in your government organisation:
1. Discovery - understanding your current digital state and user's increasing expectations
2. Strategy - creating prioritised actions and a vision of your digital future state
3. Implementation - delivering tailored digital solutions for government to exceed your stakeholder's needs and expectations
This exclusive workshop is for senior decision makers who are digital champions within their government organisation, looking to drive real digital change.
How do you know you're ready for a Design Sprint?Highland
For leaders who want their teams to embrace human-centered approaches and collaborate in new ways, Sprints are a fantastic way to start.
Join Highland’s CX Practice Director David Whited and Lead Experience Designer Amrita Kulkarni as they share how Research Sprints and Design Sprints make Design Thinking—a reliable methodology to address complex, ambiguous problems—accessible in a way they have never been before. David and Amrita will introduce the purpose and philosophy of Sprints, talk through the differences between Research and Design Sprints, and what kind of issues, problems, or opportunities are the right fit for each.
We’ll be joined by Jennifer Severns, CXO, and Jennifer O’Brien, Innovation and Insights Manager, from the American Marketing Association, who will share how their organization has used Sprints to catalyze a culture of Design Thinking at the AMA. They will reflect on the realities of introducing Sprints and Design Thinking into an established organization, sharing advice for helping others think and work in new ways.
Attendees will learn:
- How are Research Sprints different from Design Sprints
- When is the right time or moment to conduct a Sprint
- What it takes for Sprints to be successful
- How to amplify Sprint outcomes for change in your organization
Bring ideas to life faster! Learn digital prototyping & process prototyping to create interactive models & streamline your design for smoother workflow.
Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page pmgdscunsri
Figma is a cloud-based design tool widely used by designers for prototyping, UI/UX design, and real-time collaboration. With features such as precision pen tools, grid system, and reusable components, Figma makes it easy for teams to work together on design projects. Its flexibility and accessibility make Figma a top choice in the digital age.
Storytelling For The Web: Integrate Storytelling in your Design ProcessChiara Aliotta
In this slides I explain how I have used storytelling techniques to elevate websites and brands and create memorable user experiences. You can discover practical tips as I showcase the elements of good storytelling and its applied to some examples of diverse brands/projects..
PDF SubmissionDigital Marketing Institute in NoidaPoojaSaini954651
https://www.safalta.com/online-digital-marketing/advance-digital-marketing-training-in-noidaTop Digital Marketing Institute in Noida: Boost Your Career Fast
[3:29 am, 30/05/2024] +91 83818 43552: Safalta Digital Marketing Institute in Noida also provides advanced classes for individuals seeking to develop their expertise and skills in this field. These classes, led by industry experts with vast experience, focus on specific aspects of digital marketing such as advanced SEO strategies, sophisticated content creation techniques, and data-driven analytics.
Between Filth and Fortune- Urban Cattle Foraging Realities by Devi S Nair, An...Mansi Shah
This study examines cattle rearing in urban and rural settings, focusing on milk production and consumption. By exploring a case in Ahmedabad, it highlights the challenges and processes in dairy farming across different environments, emphasising the need for sustainable practices and the essential role of milk in daily consumption.
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANEFebless Hernane
CapCut is an easy-to-use video editing app perfect for beginners. To start, download and open CapCut on your phone. Tap "New Project" and select the videos or photos you want to edit. You can trim clips by dragging the edges, add text by tapping "Text," and include music by selecting "Audio." Enhance your video with filters and effects from the "Effects" menu. When you're happy with your video, tap the export button to save and share it. CapCut makes video editing simple and fun for everyone!
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
Can AI do good? at 'offtheCanvas' India HCI preludeAlan Dix
Invited talk at 'offtheCanvas' IndiaHCI prelude, 29th June 2024.
https://www.alandix.com/academic/talks/offtheCanvas-IndiaHCI2024/
The world is being changed fundamentally by AI and we are constantly faced with newspaper headlines about its harmful effects. However, there is also the potential to both ameliorate theses harms and use the new abilities of AI to transform society for the good. Can you make the difference?
2. About Me
Who I am and what I like
Hi there, I’m Eric
I'm a User Experience Designer and I’m insatiably curious.
I’ve tried my hand at everything from marketing to
advertising, and I have chosen to pursue what I am
deeply passionate about.
User experience design is more than just designing
for users. It’s designing for people—error-prone,
emotional and imperfect people. I care about
asking why. I care about solving problems. I
care about designing for intuition.
Things I like
Check out this
picture of me!
Concerts Self-Improvement
Psych Thrillers
Asian Food
Design
Satire
3. My Process
How I get things done
Research Ideate Design Test
Iterate!
5. t
tSelf Hackathon
Objective
This was a three-week client project in
which the client wanted to increase user
engagement, merge its four existing
websites, and draw more visitors to
their live workshops.
Self Hackathon provides online
programs, live workshops, and
corporate training in a variety of self-
improvement topics in order to hack
your mind, rewire your brain, and
upgrade your life.
My Role
As design lead for this group project, I
was responsible for creating all client-
ready documentation, including the style
guide, designing all wireframes in varying
fidelity, and creating, testing and iterating
with the interactive prototype.
I conducted usability testing, synthesized
research, and created deliverables
including a comprehensive research
report, user flows, journey map,
wireframes, and an interactive prototype
showcasing our final design.
Solution
We redesigned the website,
consolidated its digital entities, and
presented our process to the client.
The client was not only blown away by
our work, but asked us to continue
working with the company after we
graduated from General Assembly.
Client Project
6. t
Competitive Research
Three of four competitor sites have an explicit
link in the primary navigation explaining how
or why their product or service works.
All competitors have multiple calls to action
varying from logging into member portals to
starting/signing up for the service.
Contextual Inquiry
I've done a hackathon, where
there's a developer and a
creative for 24 hours. Is that this?
I need more information to
understand what it is before
signing up. . . It’s hard to tell
how to get involved. I feel like I
closed out of the modal so
now I can’t sign up. Do you just
show up to things?
Seems more self-help-y. I can’t
think of how [science] would be
related. When I think ‘scientific,’
I think primary source, from a
journal, from a doctor, maybe
a study.
Clearly explain the
meaning behind the
term “hacking”
Provide information
about the service
upfront so users feel
knowledgeable
about it
- Show data and
citations to back
scientific claims
- Showcase credentials
of research, experts
and founder
Takeaways
Actual user statements
“
“
“
Response
7. t
Information Architecture
Through user testing,
we devised a new
primary navigation
and renamed Live
Events to Workshops.
Affinity Mapping
All interviewees were high-level professionals who
were interested in self-improvement, and had either
taken a class or used a product related to self-
improvement at least several times this past year.
Personas
Charles
Nyssa
Self-improvement is holistic, and she
believes everyone has his/her own path
towards it.
Professional self-improvement is directly
correlated to success in his personal life.
8. t
Wireframe Iterations
Journey Map
After attending workshops, users mentioned it was
difficult retaining and finding time to practice
techniques they learned. By sending users a
notification directing them back to the site to a
workshop recap page, we close the circle, support
users in continuing these practices, and emphasize
long-term benefits of premium content.
Home page
iterations from
initial sketches to
final design!
9. t
Content Strategy
4
1. We created an icon
system to establish
consistency with
corresponding
information.
2. What I’m Reading
shows Patrycja is
down-to-earth and
still learning too.
3. We provide
transparency and
structure in describing
the online program and
the feedback loop.
4. We encourage users to test their
confidence upfront to sample what
kind of feedback they’d receive, then
prompt them to sign up.
2
1
1
3
4
4
10.
11. t
t
Recurring Payment Feature
Kickstarter
Objective
This was a two-week project in which
we were tasked with designing a
recurring payment feature for popular
crowdfunding site, Kickstarter.
My Role
As project manager, I focused on
managing our schedule, research,
feature definition, design, and testing.
As UX designer, I built and tested the
prototypes at varying levels of fidelity.
I led and collaborated in user research
methods including affinity mapping,
persona development, and feature
prioritization.
Solution
Creators should be able to launch
projects that provide the option for
recurring payments, and backers
should be able to discover and fund
these projects.
12. t
From our brief and our competitive analyses we determined we needed
to conduct user interviews with project creators, backers, and a third
group, subscribers, aka people who subscribe to services like Birchbox.
User Research Personas
Backer
Pat
the Sympathetic
Supporter
Creator
Maki
the Friendly
Philanthropist
Kathryn
the Scrupulous
Saver
Subscriber
User interviews provided us with deep
insights into the pleasures, pains, contexts
and behaviors of our users.
“ My friend sent an email blast, ‘I don't
normally do this. . . sorry everyone.’
Response: Design message templates to
ease feeling of shame when asking others
for donations
Actual user statement:
13. Design Charrettes
We used a method called design
charrettes to concept designs to facilitate
individual maximum creative input to
then discuss and give feedback, ending in
a combined maximum creative output.
My wireframes were featured in this
Instagram account!
I sketched and tested
these wireframes to see if
users could navigate the
newly integrated features.
Sketching
14. Hi-Fi Wireframes
I was responsible for creating the wireframes through
each iteration. This is the user flow of creating a
templatized message.
1. Select project you
want to update
2. Choose type of
message you want
to write
3. Select recipients
of your message
4. Edit the template
to your liking
Drag and drop widgets to
customize and brand your
message!
5. Preview your message
before sending
16. t
LinkedIn
This was a two-week project in which
we solved any problem we saw in the
world using design.
We created an opportunity for
professionals to give back to their
community, practice teaching and
recruit talent in order to help their
passion projects come to life. Those
with less experience can work on real
projects under professionals in their
desired field while gaining practical
work experience.
Objective My Role
This was a very collaborative effort, and as
UX Designer, I focused on the technical
background research, competitive
research, concepting, and interpreting
data from user interviews.
I created the hi-fi clickable mobile
prototype through multiple iterations and
testing as well as the user journey map.
Solution
We designed a native iOS app that
provided a platform for people with
similar interests to connect and
collaborate in person to help passion
projects and side projects come to life.
LinkedIn Projects
17. t
Since there were not many competitors of LinkedIn’s
scale in this untapped niche market, we compared
companies who excelled in one aspect of our product.
Competitive Research
Professional Social Networking
Portfolio Hosting/Job Posting
Mentoring
Grip Shapr
Coroflot Behance
College Mentors
for Kids
CollegeMentors.org
User Interviews
Through user interviews, five out of seven
users mentioned they learn best while
applying skills, particularly in group
projects.
Four out of seven users mentioned that a
sense of community is helpful to learning.
Showing interests helps
personalize profiles
Background checks
provide reassurance for
mentees
Takeaways
Displays credentials to
establish experience
level
18. t
We created two
personas based on
our user interviews,
to help guide us in
our design direction.
Personas
Journey Map
Feature Prioritization
Using the Moscow
Method to cater
to our personas,
we decided what
features we must,
should, could and
won’t design in
order to create
our MVP.
I created this journey map to illustrate the user
experience before and after using LinkedIn Projects.
Before the advent of LinkedIn Projects, people
wanting to pursue their passion projects had no way
of connecting with other like-minded, talented
people to work with. Once they use the app, people
can find others who complement their skill set while
acquiring new skills from each other in order to
realize their passion projects.
19. t
Annotated Wireframes
1. Project details
at a glance
2. Relevant user
information
stands out
3. View the activity
of your connections
at a glance
4. View past, current
and saved projects
5. Press floating action
button to create a
new project
6. Profile information
can be populated
from LinkedIn’s API
7. As a project creator,
you can view pending
and approved
applicants, and project
details
8. Creators can view
applicant details
to coordinate
collaboration
1
1
2
3
3
4
5
6
7
8
20. t
Hi-Fi Wireframes
Participants were recruited from
our team’s research pool, as well
as at random, to maintain
continuity while creating
opportunities to observe new
behaviors. I created and tested
the hi-fi prototype with these
screen designs.
Branding
In order to brand our app as separate but
still associated with LinkedIn we created
and tested various names and logos for our
app before deciding on the final version.
Usability Testing
21. Tools
What I use to get things done
Wireframing Prototyping Collaborating What I’m learning
Learning new stuff is cool.
22. Contact
How to reach me
ericwagner1017@gmail.com 954.288.4090 /@eric.wagner
Follow me on the ‘Gram!
Thanks!
/ericjwagner @swagner1017/ericwagner1017