Feedback should provide evidence to support compliments or criticisms, with the objective of improving performance in a fair and neutral way. When giving feedback, set regular review meetings to discuss goals, current reality, options for improvement, and plans for moving forward using facts without judgment so the employee can draw their own conclusions. Pay attention to body language and take notes during feedback meetings to have productive conversations.

1. How do I give
feedback?

2. In General
Feedback should always be evidence based
Compliments mean more if they are based on
evidence
Criticism is easier to handle with concrete
examples

3. Objectives
The purpose of feedback is to improve
performance
Feedback should be fair and neutral

4. Other Tips
Always give the opportunity for the employee to ask
questions
Giving them the facts, without judgment is far more
powerful so the employee can draw their
conclusions as to what happened
Remember to set regular review meetings

5. The GROW Model
Goal
Reality
Options
Way & Timing

6. In The Meeting (cont)
Be aware of their body language as well as
their words
Keep notes on what is said
Make sure that you are paying attention to
what they are saying

7. Questions
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