BASIS Quality Forum Presents
“Poor Business Analysis -The Culprit of IT project Failure”
The Problem Statement
Statistics on Project success rate
Finding the reason : the Culprit
The solutions
The stakeholders role
Ecosystem of a successful Project
Project Communication Plan PowerPoint Presentation SlidesSlideTeam
Are you worried about making impressive PowerPoint presentation? Don't feel so as we have countless PowerPoint templates on our website that can help you create your PPT even more attractive. This content-ready project communication plan PowerPoint presentation has appropriate slides to show various channels of communication. With this project charter PPT graphics, you can present flow of business information. By using our project management steps PPT slides are designed to demonstrate project charter, communication management, project plan, communication planning, communication management strategy, strategic communication and reporting. Our professionally designed project management PPT backgrounds can convey your business ideas more effectively. The business communication strategy PPT slides are custom designed to meet the need of current professional scenario. You can download this content ready project communication plan presentation to give an overview of the relationship between different types of information. Tell us your audience and aim and will choose the right Project Communication Plan PowerPoint Presentation Slides for you. Dont bore, alienate or confuse your audience with a bad presentation.
This is an interactive action-oriented presentation of how supply chain project management both drove and enabled a Sainsburys division to find its missing stock valued at over £3million GBP.
Project Communication Plan PowerPoint Presentation SlidesSlideTeam
Are you worried about making impressive PowerPoint presentation? Don't feel so as we have countless PowerPoint templates on our website that can help you create your PPT even more attractive. This content-ready project communication plan PowerPoint presentation has appropriate slides to show various channels of communication. With this project charter PPT graphics, you can present flow of business information. By using our project management steps PPT slides are designed to demonstrate project charter, communication management, project plan, communication planning, communication management strategy, strategic communication and reporting. Our professionally designed project management PPT backgrounds can convey your business ideas more effectively. The business communication strategy PPT slides are custom designed to meet the need of current professional scenario. You can download this content ready project communication plan presentation to give an overview of the relationship between different types of information. Tell us your audience and aim and will choose the right Project Communication Plan PowerPoint Presentation Slides for you. Dont bore, alienate or confuse your audience with a bad presentation.
This is an interactive action-oriented presentation of how supply chain project management both drove and enabled a Sainsburys division to find its missing stock valued at over £3million GBP.
The presentation is about ERP Implementation failure case study of the Famous Choclate manufacturing brand Heshey's. What went wrong and what could have been done? is explaind!
The role of e business in supply chain managementJohns Joseph
E-business is the execution of business transactions via the
internet.One of the primary benefits of e-business is its ability to cut costs. This technology eliminates the need to have a physical presence.e-business strategies like social media and online advertising involve lower costs than traditional marketing which allows startups and small companies to reach their target audience.
(i) Cycle View (ii) Push & Pull View of the Supply Chain, Supply Chain Responsiveness. Strategic Fit between Business Strategy and Supply Chain Strategy, Achievement of Strategic Fit through different steps, Obstacles to achieving Strategic Fit.
Ein Enterprise-Ressource-Planning-System (ERP-System), oder zu Deutsch die Ressourcenplanung eines Unternehmens, dient der Unterstützung, Bündelung und Steuerung aller notwendigen Geschäftsprozesse innerhalb eines Unternehmens. Jetzt mehr erfahren: https://www.das-erp-system.de/lexikon/was-ist-ein-erp-system/
ERP Implementation Failure with example of Hershey and HPSamanway Bera
Enterprise resource planning or ERP implementation failure explanation with an example of Hershey and HP and general solution on the basis of that ERP implementation.
The world is changing – how about your Operations Strategy?
The world is changing rapidly – same goes for your customers and suppliers. You are required to constantly improve your operations. Is optimising your current operating model sufficient or do you need to rethink?
A great Operations Strategy is what makes the sum of all operational capabilities of your business a competitive advantage.
Does your Operations Strategy fit in relation to environmental changes or changes in future customer demand?
Problem Statement Solution PowerPoint Presentation Slides SlideTeam
A problem statement is a description of business issues, and how problems to be addressed. Use our Problem Statement Solution PowerPoint Presentation Slides to execute project improvement Process. If you need to solve a problem, you must understand the problem. With the help of these case study, PPT slides you can identify and explain the problems. It assists to identify the gap between the current state and desired state of the project. This problem statement PowerPoint complete deck contains content ready high resolution designs, that can be used by project teams to work toward developing a solution. The content given in this Presentation has been researched by our team of experts. All slides are easy to customize. Users can edit these templates as per their requirements. Incorporate problem solution PPT slides for problem analysis. Download project problem statement PowerPoint templates to showcase solutions and strategies for business problems. Halt errors from happening with our Problem Statement Solution PowerPoint Presentation Slides. Highlight and improve on existing flaws.
New Product Development Plans PowerPoint Presentation SlidesSlideTeam
If you are looking forward to implementing your conception to the market and need to proceed with drafting the concept, creating the design, producing the product or service, and determining it in the marketing, then you can positively cease your search. Our new product development plans PowerPoint presentation slides have been created after a thorough search for your service and time saving. Executed with various developed plans like management, operation plans, marketing launch plan, marketing communication plan, digital marketing plan, and budgeting plan. Excellent representation has been done here by including intrinsic icons and color schemes. Column chart, radar chart, and stacked column bar graphs have been shown here for your personalization and implication of ideas. This eye-catching design is built in with appealing colors which will bind the viewer's interest throughout the presentation and encourage business professionals to think innovatively, along with supporting them to drive right through the audience attention. Include this aesthetic design to leave with gratifying results. Get folks interested in cohesive action with our New Product Development Plans PowerPoint Presentation Slides. Influence the joining of hands.
Plan and set marketing goals with this content ready Agile Sales Powerpoint Presentation Slides. Showcase key pieces of agile marketing implementation using ready to use scrum marketing PPT visuals. The professionally designed agile marketing process PowerPoint complete deck includes set of ready to use templates such as agile marketing introduction, how does it work, outline, values, role of agile marketing team, agile marketing process, value proposition, manifesto, agile approach to marketing, key pieces of implementation, sprints, stand-up meetings, board to track project progress, teamwork, benefits, etc. Utilize scrum sales process presentation deck to identify the opportunities and set team roles. Important sales concepts like mindset shift, experimental, iteration, small releases, adherence to agile manifesto, servant leadership, team, and collaboration can be easily displayed with the help of agile marketing Powerpoint template. Download visually appealing agile methodology PPT slides to demonstrate key principles of agile sales. Our Agile Sales Powerpoint Presentation Slides distinguish fair from foul. They guide you along in an ethical fashion.
Importance of early project requirements definitionMaveric Systems
This slideshow highlights the need to budget adequate time and resources to the requirements management process early in the project execution lifecycle and the importance of a mature requirements management process to ensure project success.
The presentation is about ERP Implementation failure case study of the Famous Choclate manufacturing brand Heshey's. What went wrong and what could have been done? is explaind!
The role of e business in supply chain managementJohns Joseph
E-business is the execution of business transactions via the
internet.One of the primary benefits of e-business is its ability to cut costs. This technology eliminates the need to have a physical presence.e-business strategies like social media and online advertising involve lower costs than traditional marketing which allows startups and small companies to reach their target audience.
(i) Cycle View (ii) Push & Pull View of the Supply Chain, Supply Chain Responsiveness. Strategic Fit between Business Strategy and Supply Chain Strategy, Achievement of Strategic Fit through different steps, Obstacles to achieving Strategic Fit.
Ein Enterprise-Ressource-Planning-System (ERP-System), oder zu Deutsch die Ressourcenplanung eines Unternehmens, dient der Unterstützung, Bündelung und Steuerung aller notwendigen Geschäftsprozesse innerhalb eines Unternehmens. Jetzt mehr erfahren: https://www.das-erp-system.de/lexikon/was-ist-ein-erp-system/
ERP Implementation Failure with example of Hershey and HPSamanway Bera
Enterprise resource planning or ERP implementation failure explanation with an example of Hershey and HP and general solution on the basis of that ERP implementation.
The world is changing – how about your Operations Strategy?
The world is changing rapidly – same goes for your customers and suppliers. You are required to constantly improve your operations. Is optimising your current operating model sufficient or do you need to rethink?
A great Operations Strategy is what makes the sum of all operational capabilities of your business a competitive advantage.
Does your Operations Strategy fit in relation to environmental changes or changes in future customer demand?
Problem Statement Solution PowerPoint Presentation Slides SlideTeam
A problem statement is a description of business issues, and how problems to be addressed. Use our Problem Statement Solution PowerPoint Presentation Slides to execute project improvement Process. If you need to solve a problem, you must understand the problem. With the help of these case study, PPT slides you can identify and explain the problems. It assists to identify the gap between the current state and desired state of the project. This problem statement PowerPoint complete deck contains content ready high resolution designs, that can be used by project teams to work toward developing a solution. The content given in this Presentation has been researched by our team of experts. All slides are easy to customize. Users can edit these templates as per their requirements. Incorporate problem solution PPT slides for problem analysis. Download project problem statement PowerPoint templates to showcase solutions and strategies for business problems. Halt errors from happening with our Problem Statement Solution PowerPoint Presentation Slides. Highlight and improve on existing flaws.
New Product Development Plans PowerPoint Presentation SlidesSlideTeam
If you are looking forward to implementing your conception to the market and need to proceed with drafting the concept, creating the design, producing the product or service, and determining it in the marketing, then you can positively cease your search. Our new product development plans PowerPoint presentation slides have been created after a thorough search for your service and time saving. Executed with various developed plans like management, operation plans, marketing launch plan, marketing communication plan, digital marketing plan, and budgeting plan. Excellent representation has been done here by including intrinsic icons and color schemes. Column chart, radar chart, and stacked column bar graphs have been shown here for your personalization and implication of ideas. This eye-catching design is built in with appealing colors which will bind the viewer's interest throughout the presentation and encourage business professionals to think innovatively, along with supporting them to drive right through the audience attention. Include this aesthetic design to leave with gratifying results. Get folks interested in cohesive action with our New Product Development Plans PowerPoint Presentation Slides. Influence the joining of hands.
Plan and set marketing goals with this content ready Agile Sales Powerpoint Presentation Slides. Showcase key pieces of agile marketing implementation using ready to use scrum marketing PPT visuals. The professionally designed agile marketing process PowerPoint complete deck includes set of ready to use templates such as agile marketing introduction, how does it work, outline, values, role of agile marketing team, agile marketing process, value proposition, manifesto, agile approach to marketing, key pieces of implementation, sprints, stand-up meetings, board to track project progress, teamwork, benefits, etc. Utilize scrum sales process presentation deck to identify the opportunities and set team roles. Important sales concepts like mindset shift, experimental, iteration, small releases, adherence to agile manifesto, servant leadership, team, and collaboration can be easily displayed with the help of agile marketing Powerpoint template. Download visually appealing agile methodology PPT slides to demonstrate key principles of agile sales. Our Agile Sales Powerpoint Presentation Slides distinguish fair from foul. They guide you along in an ethical fashion.
Importance of early project requirements definitionMaveric Systems
This slideshow highlights the need to budget adequate time and resources to the requirements management process early in the project execution lifecycle and the importance of a mature requirements management process to ensure project success.
Many organizations struggle with implementing process improvement. A key enabler is the skill of the change agent. This presentation examines the core skills and concepts needed to be an effective change agent.
It is focusing on behalf of Digtialleverage Consulting Services providing Business Development Services by using Technologies in an appropriate manner at a right time in right place.This can offer as on-Site or offshore model.
هذه المحاضرة تتحدث عن إدارة تحقيق المنافع
Benefits Realization Management.
قمت فيها بشرح تعريف إدارة تحقيق المنافع
Benefits Realization Management
ودعمت الشرح بمثال عملي لتسهيل المفهوم.
تطرقت إلى الحاجة التي دعت إلى ظهور هذا المفهوم وكيف أن تطبيق إدارة تحقيق المنافع
Benefits Realization Management
يسهم في تحسين نسب نجاح المشاريع فضلا على المساهمة الفاعلة في تحقيق استراتيجية المؤسسات مدعما بأرقام من بحوث قامات بها ال
PMI.
انتقلت بعدها إلى شرح
Benefits Realization Management Framework
والذي يحدد إطار عمل لإدارة تحقيق المنافع. حيث يدعم هذا الإطار وكيفية يمكن تعريف المنافع ومن ثم العمل على قياسها ومتابعتها وضمان تحققها أثناء تنفيذ المشاريع والبرامج مرورا بالقيام بكل ما يلزم باستدامة المنافع بعد انتهاء المشاريع والبرامج وانتقالها للتشغيل وإدارات المؤسسات الأخرى.
انتقلت بعدها لتعريف دور مكتب إدارة المشاريع المؤسسي
EPMO
في هذا الإطار ودور مدير المشروع اثناء مراحل المشروع المختلفة.
تم شرح الموضوع من جانب عملي بحيث يسهل تطبيق هذه المفهوم في مؤسساتنا والاستفادة منه.
This slide deck is compiled from different studies and learning from organizations like PMI, KPMG and Harvard Business review.
It will go through project budget, scope, schedule and also continuous improvement, learning and changes.
Good for finding also tools and methodologies to make successful, continuous improvement to your management and especially leadership.
[Project] FRAMEWORK FOR SUPPORTING “BUSINESS PROCESS REENGINEERING “-BASED BU...Biswadeep Ghosh Hazra
A short presentation on Business Process Re-engineering Based Models. It consists of Strategic, Project Management, Information Technology, Top Management and Cultural Factors. There are various models/frameworks and indicators like- Porters 5 Forces Model, 4 CSFs for BPR Implementation, From-to analysis, Financial Indicators.
Yonix presents: It’s all about stakeholder communicationyonix
It’s all about stakeholder communication: The role of business analysis in determining the success of projects.
As business analysts, it's our job to encourage collaboration and communication between technical and non-technical stakeholders. We represent the requirements of business stakeholders and translate this to our technical team members, and vice versa. We are the in essence, conduits of information.
A large majority of project failures are attributed to the requirements and analysis phases. Are we really doing what is required to meet business and stakeholder expectations?
During this session, Jody Bullen, CEO of Yonix will present some findings from a recent New Zealand survey, highlighting common business analysis problems faced in software development.
Spend Analysis Identified as Key to CPO SuccessBill Kohnen
Spend Analysis is the most powerful process and tool available to Purchasing Leaders. However, only the highest performing organizational are taking full advantage of the proven and guaranteed cost, efficiency and organizational benefits.
In this business analysis training session, you will learn about Introduction to Business Analysis. Topics covered in this course are:
Introduction to Business Analysis
• Business Process – What and Why?
• Who is a Project Manager?
• Who is a Business Analyst?
• What is Business Analysis and why is it important?
• Roles, Responsibilities and necessary Skills for a Business Analyst
To know more, visit this link: https://www.mindsmapped.com/courses/business-analysis/getting-started-with-business-analysis-fundamentals/
eSavvy webinar: Top 5+1 Tips of How to Maximize the ROI of a CRM InvestmenteSavvy
Do you want to know how to maximize the return of investment in a CRM system? Are you interested to find out how to truly use a CRM system to its full potential and how you can benefit from doing so? Then watch our next webinar, during which our Managing Director David Goad will share with you top tips on how to maximize the ROI of a CRM investment. David has been involved in more than 200 Business Application Implementations and was one of the contributing authors of the proven project management methodology recommended by Microsoft – Dynamics Sure Step. He will use his vast experience and project management knowledge to provide you with valuable insights about how to select your new CRM, how to prepare for CRM deployment projects and what to do during and after the project to maximize the results from your investment.
Essentials of Automations: The Art of Triggers and Actions in FMESafe Software
In this second installment of our Essentials of Automations webinar series, we’ll explore the landscape of triggers and actions, guiding you through the nuances of authoring and adapting workspaces for seamless automations. Gain an understanding of the full spectrum of triggers and actions available in FME, empowering you to enhance your workspaces for efficient automation.
We’ll kick things off by showcasing the most commonly used event-based triggers, introducing you to various automation workflows like manual triggers, schedules, directory watchers, and more. Plus, see how these elements play out in real scenarios.
Whether you’re tweaking your current setup or building from the ground up, this session will arm you with the tools and insights needed to transform your FME usage into a powerhouse of productivity. Join us to discover effective strategies that simplify complex processes, enhancing your productivity and transforming your data management practices with FME. Let’s turn complexity into clarity and make your workspaces work wonders!
How to Get CNIC Information System with Paksim Ga.pptxdanishmna97
Pakdata Cf is a groundbreaking system designed to streamline and facilitate access to CNIC information. This innovative platform leverages advanced technology to provide users with efficient and secure access to their CNIC details.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Maruthi Prithivirajan, Head of ASEAN & IN Solution Architecture, Neo4j
Get an inside look at the latest Neo4j innovations that enable relationship-driven intelligence at scale. Learn more about the newest cloud integrations and product enhancements that make Neo4j an essential choice for developers building apps with interconnected data and generative AI.
GraphSummit Singapore | The Art of the Possible with Graph - Q2 2024Neo4j
Neha Bajwa, Vice President of Product Marketing, Neo4j
Join us as we explore breakthrough innovations enabled by interconnected data and AI. Discover firsthand how organizations use relationships in data to uncover contextual insights and solve our most pressing challenges – from optimizing supply chains, detecting fraud, and improving customer experiences to accelerating drug discoveries.
Sudheer Mechineni, Head of Application Frameworks, Standard Chartered Bank
Discover how Standard Chartered Bank harnessed the power of Neo4j to transform complex data access challenges into a dynamic, scalable graph database solution. This keynote will cover their journey from initial adoption to deploying a fully automated, enterprise-grade causal cluster, highlighting key strategies for modelling organisational changes and ensuring robust disaster recovery. Learn how these innovations have not only enhanced Standard Chartered Bank’s data infrastructure but also positioned them as pioneers in the banking sector’s adoption of graph technology.
Unlocking Productivity: Leveraging the Potential of Copilot in Microsoft 365, a presentation by Christoforos Vlachos, Senior Solutions Manager – Modern Workplace, Uni Systems
Observability Concepts EVERY Developer Should Know -- DeveloperWeek Europe.pdfPaige Cruz
Monitoring and observability aren’t traditionally found in software curriculums and many of us cobble this knowledge together from whatever vendor or ecosystem we were first introduced to and whatever is a part of your current company’s observability stack.
While the dev and ops silo continues to crumble….many organizations still relegate monitoring & observability as the purview of ops, infra and SRE teams. This is a mistake - achieving a highly observable system requires collaboration up and down the stack.
I, a former op, would like to extend an invitation to all application developers to join the observability party will share these foundational concepts to build on:
UiPath Test Automation using UiPath Test Suite series, part 6DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 6. In this session, we will cover Test Automation with generative AI and Open AI.
UiPath Test Automation with generative AI and Open AI webinar offers an in-depth exploration of leveraging cutting-edge technologies for test automation within the UiPath platform. Attendees will delve into the integration of generative AI, a test automation solution, with Open AI advanced natural language processing capabilities.
Throughout the session, participants will discover how this synergy empowers testers to automate repetitive tasks, enhance testing accuracy, and expedite the software testing life cycle. Topics covered include the seamless integration process, practical use cases, and the benefits of harnessing AI-driven automation for UiPath testing initiatives. By attending this webinar, testers, and automation professionals can gain valuable insights into harnessing the power of AI to optimize their test automation workflows within the UiPath ecosystem, ultimately driving efficiency and quality in software development processes.
What will you get from this session?
1. Insights into integrating generative AI.
2. Understanding how this integration enhances test automation within the UiPath platform
3. Practical demonstrations
4. Exploration of real-world use cases illustrating the benefits of AI-driven test automation for UiPath
Topics covered:
What is generative AI
Test Automation with generative AI and Open AI.
UiPath integration with generative AI
Speaker:
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Alt. GDG Cloud Southlake #33: Boule & Rebala: Effective AppSec in SDLC using ...James Anderson
Effective Application Security in Software Delivery lifecycle using Deployment Firewall and DBOM
The modern software delivery process (or the CI/CD process) includes many tools, distributed teams, open-source code, and cloud platforms. Constant focus on speed to release software to market, along with the traditional slow and manual security checks has caused gaps in continuous security as an important piece in the software supply chain. Today organizations feel more susceptible to external and internal cyber threats due to the vast attack surface in their applications supply chain and the lack of end-to-end governance and risk management.
The software team must secure its software delivery process to avoid vulnerability and security breaches. This needs to be achieved with existing tool chains and without extensive rework of the delivery processes. This talk will present strategies and techniques for providing visibility into the true risk of the existing vulnerabilities, preventing the introduction of security issues in the software, resolving vulnerabilities in production environments quickly, and capturing the deployment bill of materials (DBOM).
Speakers:
Bob Boule
Robert Boule is a technology enthusiast with PASSION for technology and making things work along with a knack for helping others understand how things work. He comes with around 20 years of solution engineering experience in application security, software continuous delivery, and SaaS platforms. He is known for his dynamic presentations in CI/CD and application security integrated in software delivery lifecycle.
Gopinath Rebala
Gopinath Rebala is the CTO of OpsMx, where he has overall responsibility for the machine learning and data processing architectures for Secure Software Delivery. Gopi also has a strong connection with our customers, leading design and architecture for strategic implementations. Gopi is a frequent speaker and well-known leader in continuous delivery and integrating security into software delivery.
GraphSummit Singapore | The Future of Agility: Supercharging Digital Transfor...Neo4j
Leonard Jayamohan, Partner & Generative AI Lead, Deloitte
This keynote will reveal how Deloitte leverages Neo4j’s graph power for groundbreaking digital twin solutions, achieving a staggering 100x performance boost. Discover the essential role knowledge graphs play in successful generative AI implementations. Plus, get an exclusive look at an innovative Neo4j + Generative AI solution Deloitte is developing in-house.
Removing Uninteresting Bytes in Software FuzzingAftab Hussain
Imagine a world where software fuzzing, the process of mutating bytes in test seeds to uncover hidden and erroneous program behaviors, becomes faster and more effective. A lot depends on the initial seeds, which can significantly dictate the trajectory of a fuzzing campaign, particularly in terms of how long it takes to uncover interesting behaviour in your code. We introduce DIAR, a technique designed to speedup fuzzing campaigns by pinpointing and eliminating those uninteresting bytes in the seeds. Picture this: instead of wasting valuable resources on meaningless mutations in large, bloated seeds, DIAR removes the unnecessary bytes, streamlining the entire process.
In this work, we equipped AFL, a popular fuzzer, with DIAR and examined two critical Linux libraries -- Libxml's xmllint, a tool for parsing xml documents, and Binutil's readelf, an essential debugging and security analysis command-line tool used to display detailed information about ELF (Executable and Linkable Format). Our preliminary results show that AFL+DIAR does not only discover new paths more quickly but also achieves higher coverage overall. This work thus showcases how starting with lean and optimized seeds can lead to faster, more comprehensive fuzzing campaigns -- and DIAR helps you find such seeds.
- These are slides of the talk given at IEEE International Conference on Software Testing Verification and Validation Workshop, ICSTW 2022.
Generative AI Deep Dive: Advancing from Proof of Concept to ProductionAggregage
Join Maher Hanafi, VP of Engineering at Betterworks, in this new session where he'll share a practical framework to transform Gen AI prototypes into impactful products! He'll delve into the complexities of data collection and management, model selection and optimization, and ensuring security, scalability, and responsible use.
Generative AI Deep Dive: Advancing from Proof of Concept to Production
Poor business analysis The Culprit of IT project Failure
1. BASIS Quality Forum Presents
“Poor Business Analysis
-The Culprit of IT project
Failure” Karim Majumder
Rezaul
(Business Analysis Professional)
2. Agenda
• Introduction by M Manjur Mahmud –
Convener BASIS Quality Forum
• The Problem Statement
• Statistics on Project success rate
• Finding the reason : the Culprit
• The solutions
• The stakeholders role
• Ecosystem of a successful Project
• Q&A
3. The Problem
Most IT Projects Deliver Little or No Business Value
• Too many failed or challenged projects.
• Significant functionality is developed but never used.
• Projects seldom deliver benefits identified in the
business case.
5. Project Success Rates
Category
Description
Original
1994
Waterfall
2011
Agile
2011
Successful
Project
Completed on time and budget,
with all features and functions
as specified.
16%
14%
42%
Challenged
Project
Completed, but were over budget,
late, or lacking some originallyspecified features and functions.
53%
57%
49%
Project
Impaired/Fail
ed
Abandoned or cancelled at some
point and thus became a total loss.
31%
29%
9%
Source: Standish Group Chaos Reports
6. It Gets Worse!!!
The following projects would have been considered successful if
they had delivered all planned scope on-time and on budget using
the CHAOS criteria, but …
• Solution was ultimately not used and withdrawn because of
lack of user adoption
• Solution did not deliver on business case
• Solution did not deliver expected business benefits
• Solution had poor usability, poor performance, or high error
rates requiring rework
7. Waste: 45% of Functionality is never used
Source: Standish Group Report at XP Conference 2002 by Jim Johnson
8. Where are the Benefits?
• “78% of Information Systems projects failed to realize even 50%
of the originally identified benefits.” Source: Management Today
• “Only 40% of CFOs find that their IT investments are producing
the returns they expected. ” Source: Gartner, How to Optimize IT Investment Decisions
• “30-40% of systems to support business change deliver no
benefit whatsoever.” Source: OGC, Successful Delivery Toolkit
9. The Culprit
Most Projects Deliver Little or No Business Value
Poor business analysis is at the root of most project failures.
o Poor requirements
o Poor communications between business and development teams.
o Business cases are mostly used to secure funding and are not used to
manage project outcomes.
o Low business analysis maturity levels for most organizations
10. Top 3 Reasons for Challenged Projects
1. Lack of User Input
2. Incomplete Requirements
3. Changing Requirements
All of these are symptoms of
Poor Business Analysis
Source: Standish Chaos Report, 2011
11. The Cost of Poor Business Analysis
1. Companies with poor business analysis capability will have three times as many project
failures as successes.
2. 68% of companies are more likely to have a marginal project or outright failure than a
success due to the way they approach business analysis. In fact, 50% of this group’s
projects were “runaways” which had any 2 of the following:
• Taking over 180% of target time to deliver.
• Consuming in excess of 160% of estimated budget.
• Delivering under 70% of the target required functionality.
1. Companies pay a premium of as much as 60% on time and budget when they use poor
requirements practices on their projects.
2. Over 41% of the IT development budget for software, staff, and external professional
services will be consumed by poor requirements at the average company using average
analysts versus the optimal organization.
3. The vast majority of projects surveyed did not utilize sufficient business analysis skills
to consistently bring projects in on time and budget. The level of competency required is
higher than that employed within projects for 70% of the companies surveyed.
Source: Business Analysis Benchmark, IAG Consulting
13. Effective Business Analysis Must Address Solution
Planning, Solution Delivery and Benefits Realization
Solution Planning
•Develop business case
•Define solution scope
•Identify stakeholder needs
•Develop requirements
Solution Delivery
•Monitor project delivery
•Assess and validate solution
•Define transition requirements
•Engage stakeholders
Benefits Realization
•Measure performance based on KPIs
•Assess performance
•Optimize as needed
14. Business Analysis is Much More than Requirements
Requirements
•Requirements Elicitation
•Requirements Development
•Requirements Management
Enterprise Analysis
•Problem Analysis
•Business Case
Organization and Process Change
•Business Process Modeling
•Business Process Improvement
•Stakeholder Analysis and Communications
•Organizational Readiness
•Organizational Change Management
Manage Delivery of Value
•Solution Assessment and Validation
•Business Benefits Realization
•Enterprise Portfolio Management
15. Business Analyst Role:
More About the Business than IT
•
•
•
•
•
•
•
•
•
•
Business outcome oriented
Business process improvement skills
Organizational change skills
Broad (not deep) IT technical knowledge
Customer management skills
Ability to conceptualize and think
creatively
Can articulate a vision
Interpersonal skills, ethics, and integrity
Negotiation and conflict management skills
Analytical and communication skills
16. A Balanced Scorecard View of Business Value
Financial
Stakeholder
Delivering a positive ROI for
stakeholders by increasing
revenues, decreasing costs.
Satisfying the needs of
internal and external
stakeholders.
Internal Business Process
Learning and Growth
Improving performance
by reducing cycle time,
eliminating waste, avoiding
defects, increasing
efficiency, and spending less
time on non-value added
activities.
Helping users adopt the
solution resulting in
increased skills, high
employee satisfaction, and
bringing innovation to new
and existing products.
18. Change Project Success Focus to Delivering Value
• The ultimate success of a project involves much more than
successfully delivering the solution on time, on budget, and
with all planned scope.
• The main criteria for success is whether the business
benefits as proposed during the initial business case were
achieved.
19. Why is a Business Case Needed?
• A well-defined business case is an essential first step
for delivering more value to the business.
• The successful business case allows the decision maker
to confidently choose a course of action. In
the end, it answers the question: “Should we
undertake this initiative?”
• The Business Case should not be used just for funding.
It should be updated and used in the benefits
realization management process.
20. Requirements: Three Perspectives
• Business Perspective – What business needs must be satisfied,
and what metrics identify that the project is successful?
• Customer/User Perspective – What problems needs to be
solved how will users interact with the solution?
• Technical Perspective – What technology changes are
required to ensure that the project’s objectives will be
accomplished?
Not adequately addressing all three of these perspectives
will result in a suboptimal solution.
21. 5 Types of Requirements
• According to IIBA’s BABOK, there are
five types of requirements.
• The vast majority of requirements
management tool only addresses
solution requirements.
• Business stakeholder and transition
requirements cannot be not ignored to
achieve maximum value.
• If your current requirements tool does
not support all 5 types of
requirements, find a different tool!
Business Requirements
Stakeholder Requirements
Solution Requirements
Functional
Nonfunctional
Transition Requirements
22. Good Requirements are Needed to Achieve Value
Requirement Type
Goal
Business Requirements
Maximize business value
Stakeholder
Requirements
Achieve user adoption and minimize post-implementation productivity
drop
Solution Requirements
Shorten delivery cycle and eliminate waste through less rework and
prioritization
Transition Requirements
Minimize post-implementation productivity drop
23. The Case for Good Requirements
Quality and Cost Savings
As much as a 200:1 cost savings
results from finding errors in the
requirements stage versus finding
errors in the maintenance stage of
the software lifecycle.
56% of all bugs can be traced to
errors made during the
requirements stage
24. How can better Collaboration between
the Solution Team and Stakeholders Help?
• Lack of user input is the #1 cause of project failures.
• Joint ownership of requirements results in lower costs and
higher quality solutions.
• Organization change goes more smoothly when users and
other stakeholders are involved through the entire lifecycle.
• Effective business analysis is the key for better collaboration
between stakeholders and developers.
25. Joint Responsibility for Requirements
Makes a Big Difference
Who owns Primary
Responsibility for Requirements
Budget
% of
Target
Time
% of Target
IT
162.9
172
91.4
172.9
Business
196.5
245.3
110.1
201.3
Jointly Owned
143.4
159.3
103.7
163.4
Source IAG Business Analysis Benchmark, 2008
Functionality
% of Target
Stakeholder Time
% of Target
26. Engage your Stakeholders!!!
• Learn background and purpose of project
• Document and express needs
• Document business rules
• Gather relevant background materials
• Review and validate requirements
• Participate in requirement prioritization
• Review design documents
• Participate in software and prototype demonstrations
• Participate in retrospectives and capturing lessons learned
• Provide additional information for unclear requirements
• Build test scenarios and test cases for user acceptance testing
• Perform user acceptance tests
• Approve changes to requirement specifications
• Define transition requirements
• Help prepare the organization for change
27. What is Solution Scope?
Project Scope
Solution Scope
Project Scope includes the
work needed to create a
product or deliver a service or
result. Project Scope defines
the work required to create
and deploy the product. The
project scope statement is
prepared by the project
manager.
The Solution Scope describes
the characteristics, features,
or functions of the product or
service to be built. Solution
scope is all about the solution
to be implemented: how will
it look, how will it function,
and other characteristics, etc.
A business analyst prepares
the product or solution scope.
28. Why is Solution Scope important?
• Solution scope consists of high-level Features of the proposed solution.
• Features should be prioritized based on business value.
• Features are used to capture stakeholder needs and organize requirements.
• Using features significantly reduces solution scope creep.
• Using features is highly-beneficial for both Agile and Waterfall
development, as well as implementation of Commercial Packages.
• Managing Features = Managing Business Value
Carefully defined solution scope is key to
prevent scope creep, deliver value, and
serve as a basis for gathering user needs and
developing requirement specifications.
29. Two Types of Value for the User
Value is helping the user get a job done faster, more
conveniently, and less expensively than before.
Pain Relievers
Gain Creators
30. Identify and Understand Your Users
• Identify all your various types of users
• Prepare a persona for each user type
• The personas should contain:
Responsibilities
Systems and Services Used
Profile
Expectations
• Review the persona with real users to
ensure that it adequately represents
their view.
31. What are the Key Reasons Expected Business
Benefits are not Achieved?
• The business problem was poorly defined giving rise to a
flawed business case.
• The business case was poorly developed and established an
incorrect or unrealistic expectation.
• Requirements for the solution were inaccurate,
incomplete, or were poorly defined.
• Delivery of the solution was poorly executed.
• The technical solution was fundamentally flawed.
• The delivered solution was not effectively adopted by the
business.
• The business changed significantly between inception and
project completion.
33. Benefits Realization Management
• Benefits realization starts with defining a realistic
business case.
• Benefits do not just happen.
• Benefits realization has its own lifecycle.
• Benefits rarely happen according to plan.
• Benefits realization is a continuous process of envisioning
results, implementing, checking intermediate results, and
dynamically adjusting the path leading from investments
to business results.
• Benefits realization is a process that can and must be
managed, just like any other business process.
35. Benefits Realization Management
1. Validate and Re-Validate the Business Case
2. Create Benefit Realization Accountability
3. Create a Benefit Realization Management Plan
4. Measure and Evaluate Benefits Realization at Key Points
5. Identify Problems and Document Solutions
6. Continually Optimize Processes, Organization, and
Technology to Achieve Benefits
7. Create a Benefits Dashboard
36. Poll
To what extent does your organization perform
benefits realization management ?
• Done for every project
• Never
• Occasionally for high profile projects
37. Portfolio Management
Portfolio Management is a corporate, strategic level process for
coordinating successful delivery across an organization's entire set of
programs and projects.
•To obtain the highest return from your available resources given
an acceptable level of risk.
•To ensure balance – in terms of investment types and organizational
strategies.
•To ensure funding allocations reflect business priorities.
•To reallocate funds when performance deteriorates and/or priorities
change.
•To manage dependencies, constraints and minimize double counting of
benefits.
•To manage Portfolio-level risk and uncertainty.
•To provide transparent reporting on performance from strategic
intent to benefits realization.
38. Portfolio Management is More Than Just Projects
Project
Portfolio
Stakeholder
Portfolio
Process
Portfolio
IT Service
Portfolio
Strategy
People
Process
Technology
PPM
Org. Change
BPM
ITSM
• Project Portfolio Management (PPM) is often not understood or
embraced and is often managed quite haphazardly.
• PPM is often has different tools and processes and
organizations to manage projects, processes, applications, and
IT services.
• Enterprise portfolio management involves addressing strategy,
people, process, and technology.
39. Portfolio Management
Managing for Value
Evaluate
Value
Alignment
Fit
Innovation
Are the benefits worth the effort and risk?
•Value
•Alignment
•Fit
•Innovation
Do the projects contribute to the strategic
goals of the company?
Optimize
Do we have the resources and skills to
complete the project?
Are we willing to invest something new and
will we gain a competitive advantage?
•Re-Scope
•Re-Classify
•Re-Assign (resources)
•Re-Design (merge)
•Remove (cancel)
•Reschedule
Monitor
•KPIs
•Solution Delivery
•Benefits Realization
•Stakeholder Satisfaction
40. Business Value Lifecycle
Portfolio Management
“Doing the Right Projects”
•
•
•
•
•
Solution Scoping
Business Case
Prioritization
Approval
Closing projects
that are no longer
important
Portfolio Governance
Project Delivery
“Doing Projects Right”
•
•
•
•
•
Requirements
Design
Build
Test
Deploy
Project Management
Business Analysis
Enterprise Portfolio Management
Benefits Realization
“Harvesting the Benefits”
• Measure
• Evaluate
• Optimize
41. The Culprit is traced by the Team
So resist it for Project Success
42. Next Generation Business Analysis:
IIBA’s Business Analysis Framework
Version 3 is coming
There are big changes coming in the
role of business analysis. The focus will
be much more on understanding
stakeholders and their needs,
analyzing change, and delivering value.
Understanding how to use these
components and the relationships
between them results in understanding
your stakeholders, what they value, and
how to better deliver that value.
Project Scope: Project Scope includes all the work needed to be done to create a product, or deliver a service, or result. Project Scope is all about the project, it defines the work required to create and deploy the product. The project scope statement is prepared by the project manager.
Solution Scope: The Product or Solution Scope is the characteristics, features, or function of the product or service that is to be built. Solution scope is all about the solution to be implemented: how will it look like, how will it function, and others characteristics etc. A business analyst prepares the product or solution scope.
Benefits realization starts with defining a realistic business case that becomes the future management operating model rather than an instrument that is abandoned after the investment decision.
Benefits do not just happen. They don’t just automatically appear when a new technology is delivered. A benefits stream flows and evolves over time as people learn to use it.
Benefits realization has its own lifecycle which must be overseen by a senior staff member for management until completion. This is management to the end of the life of the product as per the business case, not the end of the project life cycle.
Benefits rarely happen according to plan. A forecast of benefits to support the business case for an investment is just an early estimate. It is unlikely to turn out as expected, much like corporate earnings forecasts. You have to keep checking, just as you would with a financial investment that fluctuates in value on the securities market.
Benefits realization is a continuous process of envisioning results, implementing, checking intermediate results and dynamically adjusting the path leading from investments to business results. Benefits realization is a process that can and must be managed, just like any other business process.
Validate and Re-Validate the Business Case - Pull the business case down from the proverbial “shelf” at multiple checkpoints during a project to validate assumptions, ensure that the scope and direction of the investment is on track, and discuss variations with business and IT owners. Consideration should be given to utilizing an unbiased party (someone from finance, audit, etc?) to conduct the checkpoints in conjunction with the project sponsor.
Create a Benefit Realization Accountability An explicit role of the project sponsor should be to “own” the business case and be on the hook to achieve the benefit. Make it part of their performance objectives. A company has a much higher chance of accomplishing benefits if a) a benefit achievement plan is created during the investment itself, and b) a person or group is assigned the accountability to make it happen and/or report on the progress.
Create a Benefit Realization Workplan for Each Project Many investments have longer-tailed benefits, such as shutting down old server infrastructure or combining applications that require a “waiting period,” such as insurance policy renewal. These actions must be taken at the appropriate time for a company to fully achieve that hard dollar benefit that, if not addressed, will be found years later in a new cost-cutting assessment.
Track Multi-Year Benefit Requirements - Particularly with companies that have sophisticated TMOs (Technology Management Offices) or PMOs (Program Management Offices), all the significant benefits within a company’s portfolio should be tracked using project management software, in the same way the company charts multiple initiatives within a program.
Create a Benefits Dashboard - Promote transparency and accountability across the whole leadership team Foster a culture of joint accountability through benefit and business case transparency. Develop a joint business case scorecard to ensure business unit and IT leaders both have a “stake in the game”.