This document outlines the key processes involved in drug development and distribution including drug formulation, ingredient sourcing and traceability, quality management systems, warehouse management, order processing, regulatory compliance, and customer relationship management. It discusses stages from research and development through manufacturing, warehousing, sales, and quality control to ensure safety and meet regulatory requirements.

1. Drug discovery
Formulation
adjustments
Ingredient and
material
sourcing
Traceability
and batch
control
Returns and
recalls
Sales calls and
product
education
Two-stage
receipt and
inspection
Documentation
with lots and
expiry dates
Allocation of
lots and serial
numbers
Order taking
via
representatives
Order
management
and releases
Batch job
creation
Bill of Materials
Engineering Change
Control
Purchase Orders
Requisitions
Lot Traceability
Serial Tracking
Inspections
Warehouse Management
Quality Management
Work in Progress
Lot Traceability
Serial Tracking
Inspections
Quality Management
Quality Management
Warehouse Management
Inventory Control
Sales Order Processing
POD
Despatch
RMA
CMS
General Ledger, Cash Book, EFT, Assets, System Administration, SYSPRO Reporting Services
Administration
Drug
formulation
Ingredient
traceability and
tracking
Testing and
inspection
Warehouse
management
Receiving and
inspections
Control of lots
and serial
numbers
Analysis of
customer
buying trends
Warehouse Put-Away
Compliance to
regulatory
warehousing
storage
Compliance to
regulatory
warehousing
storage
Application for
classification
and
registration
Quality systems
regulation
Audited order
despatch
Controlled area
access
Patent
registration
Auditedissueofcontrolledingredients
Research and
Development
Ingredient
Sourcing
Product
Manufacture
Warehousing SOP
Customer
Management
Controlled area
access
Authorised
P.O.D.
Service and
repair
SYSPRO integration Framework
Automated feedback into Regulatory Requirement Applications
Clinical trials
Regulatory
agency
approval
MarketResearch
Drugapprovalandregistration
Forecasting
Material Requirements Planning
Forecasting