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www.pharmaceutical-logistics.com
Register online or fax your registration to +44 (0) 870 9090 712 or call +44 (0) 870 9090 711
@SMIPHARM
CHAIRS FOR 2017:
•	Tony Wright, CEO, Exelsius
•	Bob Hayes, Director, Seer Pharma
EXPERT SPEAKER PANEL INCLUDE:
•	Glen Hodgson, Head of Healthcare, GS1
•	Jim Shaw, Head of Sourcing & Supply, AstraZeneca
•	Rebecca Jackson, VR/IWR Manager,
Randomisation and Trial Supply Services, 	
Johnson and Johnson
•	Jasmin Hellwig, Senior Comparator Specialist,
Merck, Sharp and Dohme
•	Mark Champ, Logistics Supervisor, GSK
•	Gaetano Carubia, TSMS Control Strategy & Process
Monitoring Consultant, Eli Lilly
•	Chris Wallace, Senior Director International Supply
Chain, Sanofi Genzyme
•	Jason Breakwell, Vice Chairman, TAPA
KEY BENEFITS FOR 2017:
•	Gain key regulatory updates and effects of the
newly-implemented EU GDP Guidelines
•	Explore the impact of the Falsified Medicines
Directive to the supply chain
•	Find out more about the latest innovations in
technology and their applications in clinical trial
logistics
•	Discuss approaches to supply chain visibility and
anti-counterfeiting technology
•	Discover time and temperature controlled risk
strategies
•	Join insightful discussions on pharmaceutical
logistics in emerging markets
18TH - 19TH
MAY
2017
COPTHORNE TARA HOTEL, KENSINGTON, LONDON, UK
SMi Presents the 11th annual conference and exhibition on…
Pharmaceutical
Logistics
Transforming supply chain visibility and management
BOOK BY 31ST JANUARY TO SAVE £400
BOOK BY 28TH FEBRUARY TO SAVE £200
BOOK BY 31ST MARCH TO SAVE £100
Pharmaceutical Logistics
Day One | Monday 18th May 2017 	 www.pharmaceutical-logistics.com
08.30	 Registration & Coffee
09.00	 Chairman’s Opening Remarks
Tony Wright, CEO, Exelsius
MEETING THE DEMANDS OF TEMPERATURE REGULATION AND WAREHOUSING
09.10	 Update on IATA’s Pharma Handling Certification Program CEIV
•	discussion on how to improve the level of competency,
operational and technical preparedness for temperature-
sensitive air freight shipments
•	What the IATA CEIV Pharma certification program entails
and how it can revolutionise your distribution strategy
•	How to approach the issue of the pharma cargo
community collaboration and its present global status
•	What the organisation does, how it does it and why it
	 does it
Francisco Rizzuto, Cargo Specialist Manager, IATA
(International Air Transport Association)
09.50	 Shipping GSK’s Crown Jewels, frozen by sea
•	How to ship high value discovery samples from Spain to
	 the US
•	Saving more than £250K- how we accomplished this
•	Experience of damping the temperature fluctuation
associated with the defrost cycle for the reefer
Mark Champ, Logistics Supervisor, GSK
10.30 	 Morning Coffee
11.00	 Optimising warehouse management
•	Moving from 20th to 21st century in material management
and storage
•	Technology enabled solutions to ensure accuracy of
inventory, compliance and control
•	Three joint changes – new facility, new skills and new
improved process
Jim Shaw, Head of Sourcing & Supply, AstraZeneca
11.40 	 Qualification of ocean shipments of temperature sensitive
products
•	Case study on the qualification exercise we are currently
working on
•	Brief background into containers and affect they have on
shipping
•	How to develop a robust qualification strategy - the steps
we took to ensure this
•	An example of an ocean shipping route and loading plan
•	Examples of shipping studies, Process Flow and good
practices when monitoring, shock/ vibration
Gaetano Carubia, TSMS Control Strategy & Process Monitoring
Consultant, Eli Lilly
12.20	 Networking Lunch
CHALLENGES WITHIN CLINICAL TRIAL LOGISTICS
	
13.30	 The Impact of Innovation… on the patient, the clinical trial,
the technology, and you
•	The increased use of technology in healthcare and what it
means for the patient
•	What exactly is ‘innovation’ when applied to clinical
research, and are we really doing it?
•	The technical implications of innovation
•	How to embrace change and be an Innovation Leader
Rebecca Jackson, Senior Manager, Solution Architecture,
Johnson and Johnson
14.10	 	Leveraging demand forecasting to optimise supply flow
•	Approaches to effective demand planning strategies
•	Methods to facilitate short term supply mitigation
•	Offshoring of supply chain processes to Bangalore
Juan Francisco del Castillo Mazzini, Senior Supply Chain
Consultant, Novo Nordisk
14.50	 Afternoon Tea
15.20	 	Sourcing comparators for Chinese clinical supplies
•	Scenarios in sourcing comparators clinical supplies
	 - China as case study
•	Approaches to maintaining flexibility while matching supply
and demand
•	Challenges involved in outsourcing comparator drug
sourcing - what are the ways around this?
•	Ways to increase speed of supply
Jasmin Hellwig, Senior Comparator Specialist, MSD
16.00	 GDP – Stop talking, more action
•	How to implement GDP and work with key stakeholders to
ensure a compliant and secure supply chain
•	Case study (Implementing a global GDP complaint QMS for
a 3PL provider
•	Developing good relationships and a collaborative
approach to compliance
Amy Shortman, CEO, ASC Associates
16.40	 Chairman’s Closing Remarks and Close of Day One
Register online at www.pharmaceutical-logistics.com
OFFICIAL PUBLICATIONS:OFFICIAL MEDIA PARTNER
SPONSORSHIP AND EXHIBITION OPPORTUNITIES
SMi offer sponsorship, exhibition, advertising and branding packages, uniquely tailored to complement your company’s marketing strategy. Prime
networking opportunities exist to entertain, enhance and expand your client base within the context of an independent discussion specific to your
industry. Should you wish to join the increasing number of companies benefiting from sponsoring our conferences please call:
Alia Malick on +44 (0) 20 7827 6168 or email: amalick@smi-online.co.uk
Pharmaceutical Logistics
www.pharmaceutical-logistics.com	 Day Two | Tuesday 19th May 2017
08.30	 Registration & Coffee
09.00	 Chairman’s Opening Remarks
Bob Hayes, Director, Seer Pharma
STRATEGIES TO MAINTAIN SUPPLY CHAIN SECURITY, VISIBILITY AND
ANTI-COUNTERFEITING
OPENING ADDRESS
09.10 	 An approach to global supply chain security in the
pharmaceutical industry
•	How a pharmaceutical company with a global supply
chain designs and manages its security system to mitigate
the risk of physical damage, diversion, temperature
excursion, bribery and corruption
•	Using internal and external networks as well as technology
the presentation highlights the need for a multi-layered
approach
•	Demonstrate case studies where incidents occurred
and what the corrective actions were to mitigate
re-occurrences. This will include looking at investigations
such as paper trails, CCTV footage and forensic analysis to
identify the root cause of the incident
•	Supply chain routes by road air and sea
Tom Cochrane, Head of Security Operations, Mundipharma
09.50	 GS1 standards – a critical tool in the fight against
counterfeiting
•	Standards as a tool to prevent counterfeiting
•	Regulatory bodies taking action
•	Authentication or traceability – Europe & the world
Glen Hodgson, Head of healthcare, GS1
10.30 	 Morning Coffee
11.00	 The impact of the Falsified Medicines Directive to the supply
chain
•	Falsified Medicines Directive & Delegated Regulation
•	Development of European Medicines Verification Systems
•	The cost implications for the operators
•	Status of national implementation and latest developments
Martin FitzGerald, Deputy Director General, European
Healthcare Distribution Association (GIRP)
	
11.40 	 How TAPA mitigates supply chain security risks
•	Identification & evaluation of supply chain Risks
•	Intelligence analysis
•	Mitigation measures for facilities and transportation
•	Collaborative approaches
Jason Breakwell, Vice Chairman, Transported Asset Protection
Association (TAPA)
12.20	 Networking Lunch
REGULATORY CONSIDERATIONS
13.30	 Developing Time and temperature controlled supply chain
risk strategies for emerging markets: Dedicated to Eurasia and
Middle East
•	What makes emerging markets different?
•	What are the specific challenges? By region
•	What has been Sanofi Genzyme’s approach?
•	How has Sanofi Genzyme mitigated the risk(s)?
•	What can you do to mitigate your risks?
Chris Wallace, Senior Director International Supply Chain,
Sanofi Genzyme
14.10	 Risk Management – Back to Basics
•	The regulatory requirement for risk-based approach to GDP
compliance
•	Why managing risk efficiently and effectively is good for
business
•	Industry trends – FMEA, the preferred methodology
•	An FMEA model that works!
Bob Hayes, Director, Seer Pharma
14.50	 Afternoon Tea
15.20	 Maintaining control and managing supplies to the patients
•	Control of movement of supplies to depots and study sites
•	Global Shipment Integration
•	Monitoring trends in shipping lanes
•	Personal experiences of visiting a study site
Details to be confirmed
16.00	 Temperature mapping in the Ambient Environment
•	Requirements and guidance.
•	Types of ambient areas to be mapped; static and mobile
•	Temperature logger placement; rationale and practical
applications
•	Real example graph profiles
•	The control measures used
Chris Bell, Director, TEDAC
16.40	 Chairman’s closing remarks and close of day two
Alternatively fax your registration to +44 (0)870 9090 712 or call +44 (0)870 9090 711
SUPPORTED BY
Want to know how you can get involved? Interested in promoting your services to this market?
Contact Honey De Gracia, SMi Marketing on
+44 (0)20 7827 6102 or email: hdegracia@smi-online.co.uk
Please complete fully and clearly in capital letters. Please photocopy for additional delegates.
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PHARMACEUTICAL LOGISTICS
Conference: 18th - 19th May 2017, Copthorne Tara Hotel, Kensington, London, UK
4 WAYS TO REGISTER
FAX your booking form to +44 (0) 870 9090 712
PHONE on +44 (0) 870 9090 711
ONLINE at www.pharmaceutical-logistics.com
POST your booking form to: Events Team, SMi Group Ltd, Ground & First Floor,
1 Westminster Bridge Road London, SE1 7XW
If you have any further queries please call the Events Team on tel +44 (0) 870 9090 711 or you can email them at events@smi-online.co.uk
Payment: If payment is not made at the time of booking, then an invoice will be issued and must
be paid immediately and prior to the start of the event. If payment has not been received then
credit card details will be requested and payment taken before entry to the event. Bookings within
7 days of event require payment on booking. Access to the Document Portal will not be given until
payment has been received.
Substitutions/Name Changes: If you are unable to attend you may nominate, in writing, another
delegate to take your place at any time prior to the start of the event. Two or more delegates may
not ‘share’ a place at an event. Please make separate bookings for each delegate.
Cancellation: If you wish to cancel your attendance at an event and you are unable to send
a substitute, then we will refund/credit 50% of the due fee less a £50 administration charge,
providing that cancellation is made in writing and received at least 28 days prior to the start of the
event. Regretfully cancellation after this time cannot be accepted. We will however provide the
conferences documentation via the Document Portal to any delegate who has paid but is unable
to attend for any reason. Due to the interactive nature of the Briefings we are not normally able to
provide documentation in these circumstances. We cannot accept cancellations of orders placed
for Documentation or the Document Portal as these are reproduced specifically to order. If we
have to cancel the event for any reason, then we will make a full refund immediately, but disclaim
any further liability.
Alterations: It may become necessary for us to make alterations to the content, speakers, timing,
venue or date of the event compared to the advertised programme.
Data Protection: The SMi Group gathers personal data in accordance with the UK Data Protection
Act 1998 and we may use this to contact you by telephone, fax, post or email to tell you about
other products and services. Unless you tick here □ we may also share your data with third parties
offering complementary products or services. If you have any queries or want to update any of the
data that we hold then please contact our Database Manager databasemanager@smi-online.
co.uk or visit our website www.smi-online.co.uk/updates quoting the URN as detailed above your
address on the attached letter.
Unique Reference Number
Our Reference P-206
Terms and Conditions of Booking
DELEGATE DETAILS
Payment must be made to SMi Group Ltd, and received before the event,
by one of the following methods quoting reference P-206 and the delegate’s
name. Bookings made within 7 days of the event require payment on booking,
methods of payment are below. Please indicate method of payment:
□ UK BACS Sort Code 300009, Account 00936418
□ Wire Transfer Lloyds TSB Bank plc, 39 Threadneedle Street, London, EC2R
8AU
	 	 Swift (BIC): LOYDGB21013, Account 00936418
IBAN GB48 LOYD 3000 0900 9364 18
□ Cheque We can only accept Sterling cheques drawn on a UK bank.
□ Credit Card □ Visa □ MasterCard □ American Express
All credit card payments will be subject to standard credit card charges.
Card No: □□□□ □□□□ □□□□ □□□□
Valid From □□/□□ Expiry Date □□/□□
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Cardholder’s Name:
Signature: Date:
I agree to be bound by SMi’s Terms and Conditions of Booking.
Card Billing Address (If different from above):
DOCUMENTATION
I cannot attend but would like to Purchase access to the following Document
Portal/Paper Copy documentation. Price Total
□ Access to the conference documentation
on the Document Portal £499.00 + VAT £598.80
□ The Conference Presentations – paper copy £499.00 - £499.00
(or only £300 if ordered with the Document Portal)
PAYMENT
VAT
VAT at 20% is charged on the attendance fees for all delegates. VAT is also charged
on Document portal and literature distribution for all UK customers and for those EU
Customers not supplying a registration number for their own country here
CONFERENCE PRICES GROUP DISCOUNTS AVAILABLE
I would like to attend: (Please tick as appropriate) Fee TOTAL
□ Conference only £1499.00 + VAT £1798.80
PROMOTIONAL LITERATURE DISTRIBUTION
□ Distribution of your company’s promotional
literature to all conference attendees £999.00 + VAT £1198.80
The conference fee includes refreshments, lunch, conference papers, and access to
the Document Portal. Presentations that are available for download will be subject
to distribution rights by speakers. Please note that some presentations may not be
available for download. Access information for the document portal will be sent to
the e-mail address provided during registration. Details are sent within 24 hours post
conference.
VENUE Copthorne Tara Hotel, Kensington, London, UK
□ Please contact me to book my hotel
Alternatively call us on +44 (0) 870 9090 711,
email: events@smi-online.co.uk or fax +44 (0) 870 9090 712
□ Book By 31st January to Save £400 off the conference price
□ Book By 28th February to Save £200 off the conference price
□ Book By 31st March to Save £100 off the conference price
EARLY BIRD
DISCOUNT
Fateja Begum

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Pharmaceutical logistics 2017

  • 1. www.pharmaceutical-logistics.com Register online or fax your registration to +44 (0) 870 9090 712 or call +44 (0) 870 9090 711 @SMIPHARM CHAIRS FOR 2017: • Tony Wright, CEO, Exelsius • Bob Hayes, Director, Seer Pharma EXPERT SPEAKER PANEL INCLUDE: • Glen Hodgson, Head of Healthcare, GS1 • Jim Shaw, Head of Sourcing & Supply, AstraZeneca • Rebecca Jackson, VR/IWR Manager, Randomisation and Trial Supply Services, Johnson and Johnson • Jasmin Hellwig, Senior Comparator Specialist, Merck, Sharp and Dohme • Mark Champ, Logistics Supervisor, GSK • Gaetano Carubia, TSMS Control Strategy & Process Monitoring Consultant, Eli Lilly • Chris Wallace, Senior Director International Supply Chain, Sanofi Genzyme • Jason Breakwell, Vice Chairman, TAPA KEY BENEFITS FOR 2017: • Gain key regulatory updates and effects of the newly-implemented EU GDP Guidelines • Explore the impact of the Falsified Medicines Directive to the supply chain • Find out more about the latest innovations in technology and their applications in clinical trial logistics • Discuss approaches to supply chain visibility and anti-counterfeiting technology • Discover time and temperature controlled risk strategies • Join insightful discussions on pharmaceutical logistics in emerging markets 18TH - 19TH MAY 2017 COPTHORNE TARA HOTEL, KENSINGTON, LONDON, UK SMi Presents the 11th annual conference and exhibition on… Pharmaceutical Logistics Transforming supply chain visibility and management BOOK BY 31ST JANUARY TO SAVE £400 BOOK BY 28TH FEBRUARY TO SAVE £200 BOOK BY 31ST MARCH TO SAVE £100
  • 2. Pharmaceutical Logistics Day One | Monday 18th May 2017 www.pharmaceutical-logistics.com 08.30 Registration & Coffee 09.00 Chairman’s Opening Remarks Tony Wright, CEO, Exelsius MEETING THE DEMANDS OF TEMPERATURE REGULATION AND WAREHOUSING 09.10 Update on IATA’s Pharma Handling Certification Program CEIV • discussion on how to improve the level of competency, operational and technical preparedness for temperature- sensitive air freight shipments • What the IATA CEIV Pharma certification program entails and how it can revolutionise your distribution strategy • How to approach the issue of the pharma cargo community collaboration and its present global status • What the organisation does, how it does it and why it does it Francisco Rizzuto, Cargo Specialist Manager, IATA (International Air Transport Association) 09.50 Shipping GSK’s Crown Jewels, frozen by sea • How to ship high value discovery samples from Spain to the US • Saving more than £250K- how we accomplished this • Experience of damping the temperature fluctuation associated with the defrost cycle for the reefer Mark Champ, Logistics Supervisor, GSK 10.30 Morning Coffee 11.00 Optimising warehouse management • Moving from 20th to 21st century in material management and storage • Technology enabled solutions to ensure accuracy of inventory, compliance and control • Three joint changes – new facility, new skills and new improved process Jim Shaw, Head of Sourcing & Supply, AstraZeneca 11.40 Qualification of ocean shipments of temperature sensitive products • Case study on the qualification exercise we are currently working on • Brief background into containers and affect they have on shipping • How to develop a robust qualification strategy - the steps we took to ensure this • An example of an ocean shipping route and loading plan • Examples of shipping studies, Process Flow and good practices when monitoring, shock/ vibration Gaetano Carubia, TSMS Control Strategy & Process Monitoring Consultant, Eli Lilly 12.20 Networking Lunch CHALLENGES WITHIN CLINICAL TRIAL LOGISTICS 13.30 The Impact of Innovation… on the patient, the clinical trial, the technology, and you • The increased use of technology in healthcare and what it means for the patient • What exactly is ‘innovation’ when applied to clinical research, and are we really doing it? • The technical implications of innovation • How to embrace change and be an Innovation Leader Rebecca Jackson, Senior Manager, Solution Architecture, Johnson and Johnson 14.10 Leveraging demand forecasting to optimise supply flow • Approaches to effective demand planning strategies • Methods to facilitate short term supply mitigation • Offshoring of supply chain processes to Bangalore Juan Francisco del Castillo Mazzini, Senior Supply Chain Consultant, Novo Nordisk 14.50 Afternoon Tea 15.20 Sourcing comparators for Chinese clinical supplies • Scenarios in sourcing comparators clinical supplies - China as case study • Approaches to maintaining flexibility while matching supply and demand • Challenges involved in outsourcing comparator drug sourcing - what are the ways around this? • Ways to increase speed of supply Jasmin Hellwig, Senior Comparator Specialist, MSD 16.00 GDP – Stop talking, more action • How to implement GDP and work with key stakeholders to ensure a compliant and secure supply chain • Case study (Implementing a global GDP complaint QMS for a 3PL provider • Developing good relationships and a collaborative approach to compliance Amy Shortman, CEO, ASC Associates 16.40 Chairman’s Closing Remarks and Close of Day One Register online at www.pharmaceutical-logistics.com OFFICIAL PUBLICATIONS:OFFICIAL MEDIA PARTNER SPONSORSHIP AND EXHIBITION OPPORTUNITIES SMi offer sponsorship, exhibition, advertising and branding packages, uniquely tailored to complement your company’s marketing strategy. Prime networking opportunities exist to entertain, enhance and expand your client base within the context of an independent discussion specific to your industry. Should you wish to join the increasing number of companies benefiting from sponsoring our conferences please call: Alia Malick on +44 (0) 20 7827 6168 or email: amalick@smi-online.co.uk
  • 3. Pharmaceutical Logistics www.pharmaceutical-logistics.com Day Two | Tuesday 19th May 2017 08.30 Registration & Coffee 09.00 Chairman’s Opening Remarks Bob Hayes, Director, Seer Pharma STRATEGIES TO MAINTAIN SUPPLY CHAIN SECURITY, VISIBILITY AND ANTI-COUNTERFEITING OPENING ADDRESS 09.10 An approach to global supply chain security in the pharmaceutical industry • How a pharmaceutical company with a global supply chain designs and manages its security system to mitigate the risk of physical damage, diversion, temperature excursion, bribery and corruption • Using internal and external networks as well as technology the presentation highlights the need for a multi-layered approach • Demonstrate case studies where incidents occurred and what the corrective actions were to mitigate re-occurrences. This will include looking at investigations such as paper trails, CCTV footage and forensic analysis to identify the root cause of the incident • Supply chain routes by road air and sea Tom Cochrane, Head of Security Operations, Mundipharma 09.50 GS1 standards – a critical tool in the fight against counterfeiting • Standards as a tool to prevent counterfeiting • Regulatory bodies taking action • Authentication or traceability – Europe & the world Glen Hodgson, Head of healthcare, GS1 10.30 Morning Coffee 11.00 The impact of the Falsified Medicines Directive to the supply chain • Falsified Medicines Directive & Delegated Regulation • Development of European Medicines Verification Systems • The cost implications for the operators • Status of national implementation and latest developments Martin FitzGerald, Deputy Director General, European Healthcare Distribution Association (GIRP) 11.40 How TAPA mitigates supply chain security risks • Identification & evaluation of supply chain Risks • Intelligence analysis • Mitigation measures for facilities and transportation • Collaborative approaches Jason Breakwell, Vice Chairman, Transported Asset Protection Association (TAPA) 12.20 Networking Lunch REGULATORY CONSIDERATIONS 13.30 Developing Time and temperature controlled supply chain risk strategies for emerging markets: Dedicated to Eurasia and Middle East • What makes emerging markets different? • What are the specific challenges? By region • What has been Sanofi Genzyme’s approach? • How has Sanofi Genzyme mitigated the risk(s)? • What can you do to mitigate your risks? Chris Wallace, Senior Director International Supply Chain, Sanofi Genzyme 14.10 Risk Management – Back to Basics • The regulatory requirement for risk-based approach to GDP compliance • Why managing risk efficiently and effectively is good for business • Industry trends – FMEA, the preferred methodology • An FMEA model that works! Bob Hayes, Director, Seer Pharma 14.50 Afternoon Tea 15.20 Maintaining control and managing supplies to the patients • Control of movement of supplies to depots and study sites • Global Shipment Integration • Monitoring trends in shipping lanes • Personal experiences of visiting a study site Details to be confirmed 16.00 Temperature mapping in the Ambient Environment • Requirements and guidance. • Types of ambient areas to be mapped; static and mobile • Temperature logger placement; rationale and practical applications • Real example graph profiles • The control measures used Chris Bell, Director, TEDAC 16.40 Chairman’s closing remarks and close of day two Alternatively fax your registration to +44 (0)870 9090 712 or call +44 (0)870 9090 711 SUPPORTED BY Want to know how you can get involved? Interested in promoting your services to this market? Contact Honey De Gracia, SMi Marketing on +44 (0)20 7827 6102 or email: hdegracia@smi-online.co.uk
  • 4. Please complete fully and clearly in capital letters. Please photocopy for additional delegates. Title: Forename: Surname: Job Title: Department/Division: Company/Organisation: Email: Company VAT Number: Address: Town/City: Post/Zip Code: Country: Direct Tel: Direct Fax: Mobile: Switchboard: Signature: Date: I agree to be bound by SMi’s Terms and Conditions of Booking. ACCOUNTS DEPT Title: Forename: Surname: Email: Address (if different from above): Town/City: Post/Zip Code: Country: Direct Tel: Direct Fax: PHARMACEUTICAL LOGISTICS Conference: 18th - 19th May 2017, Copthorne Tara Hotel, Kensington, London, UK 4 WAYS TO REGISTER FAX your booking form to +44 (0) 870 9090 712 PHONE on +44 (0) 870 9090 711 ONLINE at www.pharmaceutical-logistics.com POST your booking form to: Events Team, SMi Group Ltd, Ground & First Floor, 1 Westminster Bridge Road London, SE1 7XW If you have any further queries please call the Events Team on tel +44 (0) 870 9090 711 or you can email them at events@smi-online.co.uk Payment: If payment is not made at the time of booking, then an invoice will be issued and must be paid immediately and prior to the start of the event. If payment has not been received then credit card details will be requested and payment taken before entry to the event. Bookings within 7 days of event require payment on booking. Access to the Document Portal will not be given until payment has been received. Substitutions/Name Changes: If you are unable to attend you may nominate, in writing, another delegate to take your place at any time prior to the start of the event. Two or more delegates may not ‘share’ a place at an event. Please make separate bookings for each delegate. Cancellation: If you wish to cancel your attendance at an event and you are unable to send a substitute, then we will refund/credit 50% of the due fee less a £50 administration charge, providing that cancellation is made in writing and received at least 28 days prior to the start of the event. Regretfully cancellation after this time cannot be accepted. We will however provide the conferences documentation via the Document Portal to any delegate who has paid but is unable to attend for any reason. Due to the interactive nature of the Briefings we are not normally able to provide documentation in these circumstances. We cannot accept cancellations of orders placed for Documentation or the Document Portal as these are reproduced specifically to order. If we have to cancel the event for any reason, then we will make a full refund immediately, but disclaim any further liability. Alterations: It may become necessary for us to make alterations to the content, speakers, timing, venue or date of the event compared to the advertised programme. Data Protection: The SMi Group gathers personal data in accordance with the UK Data Protection Act 1998 and we may use this to contact you by telephone, fax, post or email to tell you about other products and services. Unless you tick here □ we may also share your data with third parties offering complementary products or services. If you have any queries or want to update any of the data that we hold then please contact our Database Manager databasemanager@smi-online. co.uk or visit our website www.smi-online.co.uk/updates quoting the URN as detailed above your address on the attached letter. Unique Reference Number Our Reference P-206 Terms and Conditions of Booking DELEGATE DETAILS Payment must be made to SMi Group Ltd, and received before the event, by one of the following methods quoting reference P-206 and the delegate’s name. Bookings made within 7 days of the event require payment on booking, methods of payment are below. Please indicate method of payment: □ UK BACS Sort Code 300009, Account 00936418 □ Wire Transfer Lloyds TSB Bank plc, 39 Threadneedle Street, London, EC2R 8AU Swift (BIC): LOYDGB21013, Account 00936418 IBAN GB48 LOYD 3000 0900 9364 18 □ Cheque We can only accept Sterling cheques drawn on a UK bank. □ Credit Card □ Visa □ MasterCard □ American Express All credit card payments will be subject to standard credit card charges. Card No: □□□□ □□□□ □□□□ □□□□ Valid From □□/□□ Expiry Date □□/□□ CVV Number □□□□ 3 digit security on reverse of card, 4 digits for AMEX card Cardholder’s Name: Signature: Date: I agree to be bound by SMi’s Terms and Conditions of Booking. Card Billing Address (If different from above): DOCUMENTATION I cannot attend but would like to Purchase access to the following Document Portal/Paper Copy documentation. Price Total □ Access to the conference documentation on the Document Portal £499.00 + VAT £598.80 □ The Conference Presentations – paper copy £499.00 - £499.00 (or only £300 if ordered with the Document Portal) PAYMENT VAT VAT at 20% is charged on the attendance fees for all delegates. VAT is also charged on Document portal and literature distribution for all UK customers and for those EU Customers not supplying a registration number for their own country here CONFERENCE PRICES GROUP DISCOUNTS AVAILABLE I would like to attend: (Please tick as appropriate) Fee TOTAL □ Conference only £1499.00 + VAT £1798.80 PROMOTIONAL LITERATURE DISTRIBUTION □ Distribution of your company’s promotional literature to all conference attendees £999.00 + VAT £1198.80 The conference fee includes refreshments, lunch, conference papers, and access to the Document Portal. Presentations that are available for download will be subject to distribution rights by speakers. Please note that some presentations may not be available for download. Access information for the document portal will be sent to the e-mail address provided during registration. Details are sent within 24 hours post conference. VENUE Copthorne Tara Hotel, Kensington, London, UK □ Please contact me to book my hotel Alternatively call us on +44 (0) 870 9090 711, email: events@smi-online.co.uk or fax +44 (0) 870 9090 712 □ Book By 31st January to Save £400 off the conference price □ Book By 28th February to Save £200 off the conference price □ Book By 31st March to Save £100 off the conference price EARLY BIRD DISCOUNT Fateja Begum