The document summarizes an invitation-only boardroom discussion event for senior process and technology executives called the IBM Corporate Leaders' Boardroom. It will be held alongside PEX Week 2013 in Orlando, Florida and hosted by IBM. The boardroom format allows an informal discussion of key issues facing executives in aligning people, processes, and technology to drive revenue growth and customer-centric strategies. Discussion topics will include leveraging innovation for global growth, enabling customer-centricity, and using insights to drive sustainable competitive advantages. Attendees in 2012 included executives from Thomson Reuters, UnitedHealth Group, and The McGraw-Hill Companies.

1. IBM CORPORATE
LEADERS BOARDROOM
Exclusive discussion forum for senior leaders strategizing
to align people, process and technology
Part of PEX Networks’
Process Excellence Week 2013
22nd January 2013
Hilton Orlando Bonnet Creek
Orlando FL
Presented by:
www.pexweek.com

2. Who attended the IBM CLB in 2012? IBM CORPORATE
Thomson Reuters SVP Centre for Performance Improvement LEADERS’
United Health Group Vice President, Enterprise Quality BOARDROOM:
The McGraw Hill Companies SVP Business Process Management Running alongside our main PEX Week event,
IBM Corporate Leaders’ Boardroom is an
McKesson Vice President, ReDesign
exclusive, invitation-only boardroom discussion
developed for the most senior process and
CSX Transportation Ast Vice President Process Excellence
technology practitioners.
USAA Vice President, Office of Enterprise Transformation
Hosted by David Lubowe, Vice President and
Advanced Micro Devices Director, Lean Six Sigma Global Leader, Operations and Supply Chain,
IBM Global Business Services and accessible
Capital One Vice President, Consumer Service and Sales only by personal invitation, the Boardroom
provides an invaluable opportunity to engage
Dow Jones Director, Business Process Improvement with executive level peers and formulate a
forward vision for your organisation that will
Staples Vice President Business Processes align people, process and technology to drive
competitive, customer centric business operations.
Johnson & Johnson Director, Process Excellence
IBM Corporate Leaders’ Boardroom tackles the
Johnson Controls Vice President,Global Business Process Improvement issues that matter most to guarantee that your
process strategy for 2013 enables the shift to a
Morning Star Chief Quality Officer customer centric organization, drives top-line
revenue growth and leverages innovation to
AT&T AVP Six Sigma
, create a sustainable competitive advantage.
Citigroup Senior Vice President, Risk Strategy / Capital Analytics
Because the level of seniority in the room is so
high, the agenda differs in its format and topics
Office Depot Vice President, Business Process Improvement
to what you may have previously seen from PEX
JP Morgan Chase Vice President, Corporate Process Improvement Network. Rather than scheduled sessions, this
forum will run like a boardroom meeting, and
Pfizer Sr Director Business Process Management the agenda identifies the points for discussion –
providing a flexible and informal meeting agenda
Merck Sr Director Six Sigma driven by you, the corporate leadership.
IBM Corporate Leaders’ Boardroom discussion topics will include:
1. The Integrated Enterprise:Driving top line revenue growth
Innovation and technology across the globe are growing at a feverish pace, enabling new levels of collaboration and new
business and operating models. In this session participants will discuss how global integration and growth strategies exploit
new sources of productivity to improve process outcomes and drive top line revenue growth.
2. Customer Centric Strategies: Enabling the shift to a customer centric organization
Empowered customers have increasingly higher expectations -- they have access to greater information for decision making
and a hunger for superior products and services. In this session, participants will discuss their experiences and insights on
how organizations are enabling collaboration and innovation to drive customer centricity, and how they are meeting new
imperatives such as improving digital, social, and mobile presence.
3. Sustainability: Leveraging business insights and technology to drive innovation and create
sustainable advantage
Many organizations have assimilated a much more strategic view of sustainability, shifting from a cost and compliance
requirement to recognizing sustainability as a growth strategy. In this session participants will discuss how companies are
differentiating in the marketplace through sustainability programs that create significant value and drive higher
levels of performance.
For more information contact Rupert Glover on +44(0) 207 368 9702 or
rupert.glover@iqpc.co.uk