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Making Scrum Stick Inside Heavy Regulated Industries (2012) Laszlo Szalvay
Laszlo Szalvay is a VP at CollabNet who oversees their global Scrum business. He has extensive experience helping organizations adopt and scale agile practices. Prior to CollabNet, he co-founded Danube, a leader in Scrum tools and training, which was later acquired by CollabNet. He is a recognized expert in implementing distributed agile environments and addressing cultural challenges.
December 10th Cleared Job Fair Job Seeker HandbookClearedJobs.Net
The Cleared Job Fair Job Seeker Handbook lists all the cleared facilities employer companies that will be exhibiting at the Cleared Job Fair on December 10th. The Job Seeker Handbook provides a full company description, contact information and positions that the company is hiring for.
The document announces upcoming events for the Undergraduate Economics Association, including guest speakers from BU and the OECD. Applications are being accepted for positions on the executive board, with responsibilities and qualifications outlined for the President and other officer roles. The application process and timeline is also described.
Blackbook is a science-based retention technology platform that uses surveys and social connections to measure employee embeddedness and identify flight risks. It aims to reduce employee turnover, which costs companies on average 150% of an employee's annual salary to replace. Blackbook's approach has been proven to increase productivity, engagement, and embeddedness. Their goal is to launch in 8 cities within 12 months with 100 customers, 25k users, and a $2 million run rate.
Implementation of a Virtual Customer Care Program: How to Guarantee Success 0...VIPdesk
Presented by: Jack Heacock, Sr. Vice President TelCoa, The Telework Coalition
Topics Include:
-Virtual customer care: in-house or outsource?
-Hiring, training, retaining, coaching and supervising a virtual workforce
-Workforce management
-Industries best suited for virtual customer care
-Best practices and case studies
The Maven Group is a service disabled veteran owned small business specializing in information technology and engineering recruiting and consulting services. It was incorporated in North Carolina in 2003 and assists Fortune 500 companies, government agencies, and prime vendors in filling IT and engineering positions. The Maven Group aims to be a partner to both clients and candidates by providing flexible solutions and expertise to meet critical needs.
Clearvale overview for Social Intranet and Social CRMAndrea Rubei
The document discusses enterprise social networks and how they enable knowledge sharing and collaboration within and outside organizations. It provides an overview of BroadVision Clearvale, an enterprise social network platform, and how it can be used to create intranets, extranets, and social CRM solutions to engage employees and customers. BroadVision Clearvale is positioned as a next generation eBusiness solution that leverages social media technologies to improve communication, innovation, and business performance.
Making Scrum Stick Inside Heavy Regulated Industries (2012) Laszlo Szalvay
Laszlo Szalvay is a VP at CollabNet who oversees their global Scrum business. He has extensive experience helping organizations adopt and scale agile practices. Prior to CollabNet, he co-founded Danube, a leader in Scrum tools and training, which was later acquired by CollabNet. He is a recognized expert in implementing distributed agile environments and addressing cultural challenges.
December 10th Cleared Job Fair Job Seeker HandbookClearedJobs.Net
The Cleared Job Fair Job Seeker Handbook lists all the cleared facilities employer companies that will be exhibiting at the Cleared Job Fair on December 10th. The Job Seeker Handbook provides a full company description, contact information and positions that the company is hiring for.
The document announces upcoming events for the Undergraduate Economics Association, including guest speakers from BU and the OECD. Applications are being accepted for positions on the executive board, with responsibilities and qualifications outlined for the President and other officer roles. The application process and timeline is also described.
Blackbook is a science-based retention technology platform that uses surveys and social connections to measure employee embeddedness and identify flight risks. It aims to reduce employee turnover, which costs companies on average 150% of an employee's annual salary to replace. Blackbook's approach has been proven to increase productivity, engagement, and embeddedness. Their goal is to launch in 8 cities within 12 months with 100 customers, 25k users, and a $2 million run rate.
Implementation of a Virtual Customer Care Program: How to Guarantee Success 0...VIPdesk
Presented by: Jack Heacock, Sr. Vice President TelCoa, The Telework Coalition
Topics Include:
-Virtual customer care: in-house or outsource?
-Hiring, training, retaining, coaching and supervising a virtual workforce
-Workforce management
-Industries best suited for virtual customer care
-Best practices and case studies
The Maven Group is a service disabled veteran owned small business specializing in information technology and engineering recruiting and consulting services. It was incorporated in North Carolina in 2003 and assists Fortune 500 companies, government agencies, and prime vendors in filling IT and engineering positions. The Maven Group aims to be a partner to both clients and candidates by providing flexible solutions and expertise to meet critical needs.
Clearvale overview for Social Intranet and Social CRMAndrea Rubei
The document discusses enterprise social networks and how they enable knowledge sharing and collaboration within and outside organizations. It provides an overview of BroadVision Clearvale, an enterprise social network platform, and how it can be used to create intranets, extranets, and social CRM solutions to engage employees and customers. BroadVision Clearvale is positioned as a next generation eBusiness solution that leverages social media technologies to improve communication, innovation, and business performance.
Today's organizations are deeply embedded in complex ecosystems. Understanding your company's space in its ecosystem can help you anticipate market challenges and help your company thrive during change. This article, originally published by CIO.com, explains what an ecosystem is and why curing ecosystem blindness is essential for leaders today.
More: http://partneringresources.com/change-leadership-resources/
Badgeville Summit, Engage 2012 - CASE STUDY : EMC Gamifies Global ECN Community Badgeville, Inc.
EMC implemented a gamification program called RAMP to recognize, award, and motivate participation in their global ECN community. The program used badges and levels to increase user engagement by 20% and drive various social activities. Lessons from the initial launch informed plans to expand functionality, integrate additional platforms, and deliver more value to internal clients.
This document discusses building and managing online communities. It provides an overview of key elements for community engagement including technology features, content programming, user experience design, moderation, and metrics. Community goals and objectives, target audiences, and launch planning are also addressed. The focus is on listening to members, embracing their feedback, and using the community to support business goals like new product insights and increased brand loyalty.
Ace Net Company And Services Presentationokciscodude
Quanxi Technologies, LLC operates as ACE Network Consulting, a Tulsa-based IT consulting firm. They specialize in network infrastructure, security, and Microsoft-based solutions. Their services include network management, migrations, assessments, and project management. They target small and mid-sized businesses across various industries. Their goal is to build long-term relationships with clients by providing relevant technology solutions through their skilled team and Living IT business philosophy.
CEMEX is a leading global building materials company with annual sales of $14 billion in 2010. It has a presence in over 50 countries and supplies cement, ready-mix concrete, aggregates, and other construction products and services. CEMEX is becoming a more globally integrated company by locating processes and functions in optimal locations to serve all areas of its business. It is revolutionizing its collaboration culture through new practices, technologies, and motivators to enhance collaboration across the company. CEMEX introduced a new platform called "Shift" to facilitate innovation through collaboration by enabling employee networks, communication, and idea sharing on a global scale.
EMC Proven Professional Knowledge Sharing 2010 Book of AbstractsEMC
This document contains the abstracts from the 2010 EMC Proven Professional Knowledge Sharing competition. It begins with introductions from EMC leaders about the importance of knowledge sharing. The abstracts are then presented in the following categories: Best of Cloud, Best of Skills, Best of Consolidation, and so on for topics like Backup/Recovery, Storage, Virtualization, and more. Each abstract summarizes an article on best practices for that topic in under 3 sentences.
The chief information officer (CIO) position often has a short tenure due to the high failure rate of IT projects. CIOs can help ensure their long-term success by cutting lower priority projects during economic downturns, investing in cost-saving initiatives, and focusing on strategic projects that position the company for future growth opportunities like mergers. Taking on more strategic roles focused on the future of technology in the organization can help CIOs weather economic storms and modernize their positions.
Supporting and Enabling External EngagementBCE A&E
The document summarizes a project at Northumbria University that led to opening up the university's strict institutional IT systems. In 2006, Dr. Erik Bohemia wanted to enable global collaboration for design students but the university's IT systems were locked down. Through discussions with the university's Learning Technologies team member Ben Lovett, they started a project to explore using open source web 2.0 tools for international partnerships. This eventually led to a university-wide rollout of open source software and communication tools. The project changed the university by making IT resources more open and collaborative both internally and externally.
Using Hidden Networks to Identify and Develop High PotentialsMaya Townsend
~~Slides from May 17, 2012 presentation at the North East HR Association conference~~
How often have you realized, only after an employee has left the company, how critical he or she actually was to the business? Have you ever found your company in dire straits because key positions have been empty for too long? Or have you hired a promising new executive only to see that person fail after just a short time on the job?
If so, you’re not alone. Sixty-four percent of new executives hired from the outside fail at their jobs, according to HR Review. And companies regularly fail to recognize the value of individuals or roles until they’re gone.
Succession planning helps improve the situation. But the data most companies use to make decisions about development and succession is incomplete.
The missing piece is the organization’s networks. Networks show the hidden relationships within organizations and identify deeply trusted employees, subject matter experts, innovation leaders, effective implementers, and problem solvers. They show who is deeply trusted, who people go to for leadership, and who might shine on their performance reviews but can’t work well with others.
Knowledge of the information embedded in networks can help leaders identify high potentials more effectively, make better decisions about succession, and craft more accurate and effective development plans.
More: http://partneringresources.com/organizational-networks-and-talent/
1) The document discusses boundary spanning leadership and how developing networks can drive collaboration and innovation. It focuses on a case study of the biotech company Merrimack Pharmaceuticals.
2) Merrimack takes a unique multi-disciplinary and team-based approach to drug discovery aimed at more efficiently progressing ideas into novel cancer therapies. It is organized into cross-functional project teams called PODs.
3) A network analysis was conducted to understand how well Merrimack had developed as a networked organization and to identify critical boundaries to collaboration. Several strategies for spanning boundaries like managing, forging common ground, and discovering new frontiers were discussed.
This document provides summaries of sessions from the IBM CONNECT 2012 conference on social business. The sessions discuss how leading companies are using social technologies to transform their business, engage employees, innovate products and services, and gain insights from data. Specific sessions highlight experiences from Bayer MaterialScience, Premier Health, Asian Paints, BASF, Genworth Financial, and Presbyterian Healthcare Services in leveraging social media and collaboration platforms.
This document provides summaries of sessions from the IBM CONNECT 2012 conference on social business. The sessions discuss how leading companies are using social technologies to transform their business, engage employees, innovate products and services, and gain insights from data. Specific sessions highlight how Bayer MaterialScience, Premier Health, Continental AG, BASF, Asian Paints, and Presbyterian Healthcare Services are applying social business approaches.
Great changes are occurring throughout organizations worldwide. New and rapidly evolving web 2.0 networking technologies promise the next generation advances in information technology and business capabilities. An increase array of multimedia communications technologies such as virtual workspaces, social networking tools, web conferencing applications, text messaging, internet phone services, and as if you are there video meetings are creating new possibilities for organizations to more quickly and effectively connect people.
The document discusses stakeholder engagement and co-creation in projects to reduce risks. It advocates using a "net∞WORK mindset" and viewing organizations as complex networks of relationships. Co-creating projects with stakeholders is presented as building social capital that reduces risks. The document provides examples of using social networks and collaboration tools to engage stakeholders and outlines seven essentials for co-creating projects.
How to be Relevant in 2010: Selecting Technologies that are Business Enablersguestec6ddc1
With limited budgets, staff, and time, CIO's must be shrewd in selecting the right projects, methods and technologies. Irrespective of elegance or merit, technologies must be evaluated in the context of business value.
The document is an invitation and agenda for the BPM Leaders Meeting taking place on October 20-21, 2011 in Amsterdam. It will bring together senior BPM leaders from different industries to share best practices for strategic BPM implementation through structured discussions and knowledge sharing. The goal is for attendees to walk away with actionable strategies, guidance on BPM evolution, and solutions to their most critical BPM challenges. The agenda outlines the facilitated discussion sessions and themes around strategic BPM transformation, architectural design, governance frameworks, and integrating BPM with other process improvement methods.
The document summarizes an invitation-only boardroom discussion event for senior process and technology executives called the IBM Corporate Leaders' Boardroom. It will be held alongside PEX Week 2013 in Orlando, Florida and hosted by IBM. The boardroom format allows an informal discussion of key issues facing executives in aligning people, processes, and technology to drive revenue growth and customer-centric strategies. Discussion topics will include leveraging innovation for global growth, enabling customer-centricity, and using insights to drive sustainable competitive advantages. Attendees in 2012 included executives from Thomson Reuters, UnitedHealth Group, and The McGraw-Hill Companies.
PEO programs provide leadership and enterprise growth support through various advisory services, workshops, and solutions. Their programs focus on leadership development, innovation, alignment with strategy, and accelerated execution. PEO's goal is to accelerate leader and enterprise velocity towards career, business, and life objectives in the fastest and smartest way possible. They offer confidential peer advisory teams, leadership accelerator workshops, coaching, and networking opportunities to provoke new thinking and build high-performing leaders and organizations. For more information on their programs, contact a PEO advisor.
This document provides information about sponsoring an event called PEX Week hosted by PEX Network. It discusses the benefits of sponsorship, including access to senior decision makers from major companies. PEX Week is described as the largest annual gathering of process professionals and a chance for sponsors to meet prospects and current partners. Details are given about the audience breakdown by region, job function, company size and industry to help sponsors understand the potential customers that will be attending.
Today's organizations are deeply embedded in complex ecosystems. Understanding your company's space in its ecosystem can help you anticipate market challenges and help your company thrive during change. This article, originally published by CIO.com, explains what an ecosystem is and why curing ecosystem blindness is essential for leaders today.
More: http://partneringresources.com/change-leadership-resources/
Badgeville Summit, Engage 2012 - CASE STUDY : EMC Gamifies Global ECN Community Badgeville, Inc.
EMC implemented a gamification program called RAMP to recognize, award, and motivate participation in their global ECN community. The program used badges and levels to increase user engagement by 20% and drive various social activities. Lessons from the initial launch informed plans to expand functionality, integrate additional platforms, and deliver more value to internal clients.
This document discusses building and managing online communities. It provides an overview of key elements for community engagement including technology features, content programming, user experience design, moderation, and metrics. Community goals and objectives, target audiences, and launch planning are also addressed. The focus is on listening to members, embracing their feedback, and using the community to support business goals like new product insights and increased brand loyalty.
Ace Net Company And Services Presentationokciscodude
Quanxi Technologies, LLC operates as ACE Network Consulting, a Tulsa-based IT consulting firm. They specialize in network infrastructure, security, and Microsoft-based solutions. Their services include network management, migrations, assessments, and project management. They target small and mid-sized businesses across various industries. Their goal is to build long-term relationships with clients by providing relevant technology solutions through their skilled team and Living IT business philosophy.
CEMEX is a leading global building materials company with annual sales of $14 billion in 2010. It has a presence in over 50 countries and supplies cement, ready-mix concrete, aggregates, and other construction products and services. CEMEX is becoming a more globally integrated company by locating processes and functions in optimal locations to serve all areas of its business. It is revolutionizing its collaboration culture through new practices, technologies, and motivators to enhance collaboration across the company. CEMEX introduced a new platform called "Shift" to facilitate innovation through collaboration by enabling employee networks, communication, and idea sharing on a global scale.
EMC Proven Professional Knowledge Sharing 2010 Book of AbstractsEMC
This document contains the abstracts from the 2010 EMC Proven Professional Knowledge Sharing competition. It begins with introductions from EMC leaders about the importance of knowledge sharing. The abstracts are then presented in the following categories: Best of Cloud, Best of Skills, Best of Consolidation, and so on for topics like Backup/Recovery, Storage, Virtualization, and more. Each abstract summarizes an article on best practices for that topic in under 3 sentences.
The chief information officer (CIO) position often has a short tenure due to the high failure rate of IT projects. CIOs can help ensure their long-term success by cutting lower priority projects during economic downturns, investing in cost-saving initiatives, and focusing on strategic projects that position the company for future growth opportunities like mergers. Taking on more strategic roles focused on the future of technology in the organization can help CIOs weather economic storms and modernize their positions.
Supporting and Enabling External EngagementBCE A&E
The document summarizes a project at Northumbria University that led to opening up the university's strict institutional IT systems. In 2006, Dr. Erik Bohemia wanted to enable global collaboration for design students but the university's IT systems were locked down. Through discussions with the university's Learning Technologies team member Ben Lovett, they started a project to explore using open source web 2.0 tools for international partnerships. This eventually led to a university-wide rollout of open source software and communication tools. The project changed the university by making IT resources more open and collaborative both internally and externally.
Using Hidden Networks to Identify and Develop High PotentialsMaya Townsend
~~Slides from May 17, 2012 presentation at the North East HR Association conference~~
How often have you realized, only after an employee has left the company, how critical he or she actually was to the business? Have you ever found your company in dire straits because key positions have been empty for too long? Or have you hired a promising new executive only to see that person fail after just a short time on the job?
If so, you’re not alone. Sixty-four percent of new executives hired from the outside fail at their jobs, according to HR Review. And companies regularly fail to recognize the value of individuals or roles until they’re gone.
Succession planning helps improve the situation. But the data most companies use to make decisions about development and succession is incomplete.
The missing piece is the organization’s networks. Networks show the hidden relationships within organizations and identify deeply trusted employees, subject matter experts, innovation leaders, effective implementers, and problem solvers. They show who is deeply trusted, who people go to for leadership, and who might shine on their performance reviews but can’t work well with others.
Knowledge of the information embedded in networks can help leaders identify high potentials more effectively, make better decisions about succession, and craft more accurate and effective development plans.
More: http://partneringresources.com/organizational-networks-and-talent/
1) The document discusses boundary spanning leadership and how developing networks can drive collaboration and innovation. It focuses on a case study of the biotech company Merrimack Pharmaceuticals.
2) Merrimack takes a unique multi-disciplinary and team-based approach to drug discovery aimed at more efficiently progressing ideas into novel cancer therapies. It is organized into cross-functional project teams called PODs.
3) A network analysis was conducted to understand how well Merrimack had developed as a networked organization and to identify critical boundaries to collaboration. Several strategies for spanning boundaries like managing, forging common ground, and discovering new frontiers were discussed.
This document provides summaries of sessions from the IBM CONNECT 2012 conference on social business. The sessions discuss how leading companies are using social technologies to transform their business, engage employees, innovate products and services, and gain insights from data. Specific sessions highlight experiences from Bayer MaterialScience, Premier Health, Asian Paints, BASF, Genworth Financial, and Presbyterian Healthcare Services in leveraging social media and collaboration platforms.
This document provides summaries of sessions from the IBM CONNECT 2012 conference on social business. The sessions discuss how leading companies are using social technologies to transform their business, engage employees, innovate products and services, and gain insights from data. Specific sessions highlight how Bayer MaterialScience, Premier Health, Continental AG, BASF, Asian Paints, and Presbyterian Healthcare Services are applying social business approaches.
Great changes are occurring throughout organizations worldwide. New and rapidly evolving web 2.0 networking technologies promise the next generation advances in information technology and business capabilities. An increase array of multimedia communications technologies such as virtual workspaces, social networking tools, web conferencing applications, text messaging, internet phone services, and as if you are there video meetings are creating new possibilities for organizations to more quickly and effectively connect people.
The document discusses stakeholder engagement and co-creation in projects to reduce risks. It advocates using a "net∞WORK mindset" and viewing organizations as complex networks of relationships. Co-creating projects with stakeholders is presented as building social capital that reduces risks. The document provides examples of using social networks and collaboration tools to engage stakeholders and outlines seven essentials for co-creating projects.
How to be Relevant in 2010: Selecting Technologies that are Business Enablersguestec6ddc1
With limited budgets, staff, and time, CIO's must be shrewd in selecting the right projects, methods and technologies. Irrespective of elegance or merit, technologies must be evaluated in the context of business value.
The document is an invitation and agenda for the BPM Leaders Meeting taking place on October 20-21, 2011 in Amsterdam. It will bring together senior BPM leaders from different industries to share best practices for strategic BPM implementation through structured discussions and knowledge sharing. The goal is for attendees to walk away with actionable strategies, guidance on BPM evolution, and solutions to their most critical BPM challenges. The agenda outlines the facilitated discussion sessions and themes around strategic BPM transformation, architectural design, governance frameworks, and integrating BPM with other process improvement methods.
The document summarizes an invitation-only boardroom discussion event for senior process and technology executives called the IBM Corporate Leaders' Boardroom. It will be held alongside PEX Week 2013 in Orlando, Florida and hosted by IBM. The boardroom format allows an informal discussion of key issues facing executives in aligning people, processes, and technology to drive revenue growth and customer-centric strategies. Discussion topics will include leveraging innovation for global growth, enabling customer-centricity, and using insights to drive sustainable competitive advantages. Attendees in 2012 included executives from Thomson Reuters, UnitedHealth Group, and The McGraw-Hill Companies.
PEO programs provide leadership and enterprise growth support through various advisory services, workshops, and solutions. Their programs focus on leadership development, innovation, alignment with strategy, and accelerated execution. PEO's goal is to accelerate leader and enterprise velocity towards career, business, and life objectives in the fastest and smartest way possible. They offer confidential peer advisory teams, leadership accelerator workshops, coaching, and networking opportunities to provoke new thinking and build high-performing leaders and organizations. For more information on their programs, contact a PEO advisor.
This document provides information about sponsoring an event called PEX Week hosted by PEX Network. It discusses the benefits of sponsorship, including access to senior decision makers from major companies. PEX Week is described as the largest annual gathering of process professionals and a chance for sponsors to meet prospects and current partners. Details are given about the audience breakdown by region, job function, company size and industry to help sponsors understand the potential customers that will be attending.
The document summarizes a presentation given at the Global Conference 2012 about Chesapeake Energy implementing an HR Help Desk using Oracle's PeopleSoft in just 10 weeks with the help of Apex IT. It provides an overview of Chesapeake Energy, the need for an HR Help Desk, the project timeline and team, how the implementation was a success through early planning and an experienced implementation team, and lessons learned.
Stott and May is a boutique international search consultancy founded in 2009 and specializing in finance, technology, IT, and infrastructure recruitment. It was formed by experienced recruitment sector investors with track records of founding, growing, and selling recruitment firms. The company focuses on building long-term client relationships and has experienced consultants specializing in areas like SAP, IT infrastructure, and other technical domains. It differentiates itself through its experienced teams, networks of high-caliber candidates, and partnership-focused approach to client services.
This document is the May/June 2008 issue of the AIIM E-DOC Magazine. It contains articles on topics related to enterprise content management such as defining ECM strategies, developing sound records retention schedules, integrating ECM with service-oriented architectures, planning ECM projects, and using Microsoft SharePoint for ECM. It also includes a case study on how a company automated document-based processes using capture and workflow tools. Upcoming changes to the magazine are noted, indicating it will be renamed to "Infonomics" starting with the September/October issue to feature a new design and improved content.
Alfresco is an open source enterprise content management company that has experienced significant growth since its founding in 2005. It now has over 550 enterprise customers, 70 new employees, and 3.4 million community downloads worldwide. The company has achieved 22 consecutive quarters of year-over-year growth and over $125 million in cumulative sales across 54 countries. Alfresco's CEO outlined its continued focus on customers, partners, marketing, and development as it works toward an IPO within the next two years.
Knowledge & Information Management for Oil & Gas USARosa Cortez
Drive growth, manage risk and maximize production through effective knowledge management
As a KIM professional, you have just emerged from the worst economic downturn in history, and recently witnessed the largest oil spill in US history be attributed to a massive process failure.
Now is your chance to step into the spotlight and to show your organisation just how influential KIM can be in driving growth, managing risk and retaining margins.
In order to do that you’re going to need the latest tools and techniques, as well as the skills to strategically manage human capital, organizational change, and enterprise transformation.
EvokedSet is a technology consultancy that provides PR, e-marketing, and website development services. It has been ranked a top 40 technology consultancy and top 50 consultancy outside of London. Services include media relations, news creation, e-newsletters, online advertising, and website development. Client testimonials praise EvokedSet's outstanding service and ability to generate high media profiles. The presentation provides details on EvokedSet's service offerings and processes for PR, e-newsletters, website lead generation, and getting started with the company.
Trinity Ventures is a boutique venture capital firm with over $1 billion under management that focuses on early stage investments in technology and services companies in the consumer and business sectors. They take a partnership approach in working with CEOs and provide dedicated resources and guidance to help portfolio companies improve operations and execute exit strategies. Some of Trinity's notable successful investments and exits include PhotoBucket, Extreme Networks, SciQuest, LoopNet, Blue Nile, and Starbucks.
The Responsible Business Summit 2011 is a two-day conference focused on corporate responsibility and sustainability. It will feature keynote speeches from the CEOs of several major international companies on critical CR issues. Attendees will have the opportunity to choose from over 20 focused workshop sessions on topics related to stakeholder engagement, performance measurement, communications and more. The event is expected to draw over 400 senior sustainability and CR professionals and provide a valuable forum for benchmarking best practices and networking.
Accenture is a global management consulting and outsourcing firm with over 186,000 employees. It has been recognized as a leader in knowledge sharing and social learning. Accenture's social learning mission is to enable employees to learn from each other and bring the best practices to clients. The company focuses on building a collaborative culture through connection, contribution, and cultivation between employees. Accenture develops social learning programs using five building blocks: leadership and culture, governance, technology, user experience, and purposeful community activities.
Mike Lynch has over 20 years of experience as a C-level technology leader, with a proven track record of driving business value through innovative technology solutions and strategic planning. He has expertise in areas such as ERP implementations, eCommerce strategies, process improvement, and developing technology strategies aligned with business objectives. Lynch's leadership focuses on collaborative relationships, career development, and delivering projects on-time and within budget.
The document summarizes a presentation about developing world-class customer experiences. It discusses the importance of customer experience for business results and provides an overview of how organizations can achieve excellence through building customer-centricity, aligning the organization, enabling agility, developing key proficiencies, prioritizing targets, and focusing on consistent execution and performance management.
Future Focus Infotech is an Indian IT consulting firm with over 2000 employees providing strategic IT HR consulting services through four brands - TechSource, TechSearch, TechSoft, and TechServ - to help customers address challenges in identifying, deploying, and managing their human resources. The company has offices across India as well as in the United States and United Arab Emirates, and works with large clients like IBM, TCS, and Infosys to provide staffing solutions and software development services.
Ecosystem Environment for Starting a Semiconductor CompanySteve Szirom
Management presentation on the complex ecosystem necessary for a successful semiconductor startup. Covers key issues: marketing, finacial, legal, PR, funding, and technology.
Ecosystem Environment for Starting a Semiconductor Company
PEX Network Media Kit
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Excellence Conferences and Online Knowledge
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2. So what exactly is the Process Excellence Network?
The Process Excellence (PEX) Network is an Using this market intelligence we select the issues
integrated learning and networking opportunity for highlighted as the greatest challenges and ventures
senior players in the Process Excellence community. with the greatest potential return for the PEX
By drawing on 40 years’ experience in the industry, a community. From this we create a tailored range
huge bank of digital resources and an international of resources and materials to help PEX Network
What is Process
Excellence Network v social media profile, we are in a unique position to
place you in front of the customers you desire.
Members overcome the challenges they themselves
have highlighted.
Who we’ve worked The PEX Network, a division of IQPC, is a new These education opportunities are presented through
with v generation B2B media company, presenting multiple a variety of channels, from online interaction (such
opportunities for education, knowledge collaboration as web conferences or podcasts), to physical events
5 reasons to join the and specialist networking to its membership. where knowledge sharing is combined with an intense
PEX Network v networking experience.
We carry out direct research through targeted one-
Benefits of to-one interviews, as well as wider-reach market As a result, senior Process Excellence professionals
sponsorship v surveys to find out what is generating results. More from across the globe benefit from PEX Network
importantly, this also gives us a picture of what isn’t membership. They are able to use both our online
working any more, enabling us to provide up to date portal and our face to face events to advance their
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conferences v information and thinking to our readership. personal ability and accelerate the success of their
own PEX programs.
Sponsorable online
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For more information please visit: www.PEXNetwork.com, call
+44 (0) 207 368 9500 or email: enquire@PEXNetwork.com
3. Our Contributors
In the past decade, Process Excellence Network is proud to have featured online contribution and speaking
sessions from world class leaders. Highlights include:
DEFENSE WORLD RENOWNED LEADERS
Jack Welch, former CEO GE
Lord Sebastian Coe KBE Chairman LOCOG
Rudy Guiliani, One of the world’s most respected leaders
What is Process
Excellence Network v Tim Smit CBE CEO The Eden Project
Stephen Spear, Author: ‘Chasing the Rabbit & High Performance through High Velocity Discovery’
Roy Templin CFO Whirlpool
Who we’ve worked
with v Matt Fisher
DEFENSE
COO EFQM
Air Commodore Dennis Green Royal Australian Air Force
5 reasons to join the
PEX Network v Gen. Colin Powell, USA (Ret.)
FINANCE
Secretary of State (2001-2005)
Abhijit Gupta Chief Architect & SOA Lead, Deutsche Bank
Benefits of
sponsorship v Bernhard Joos
Cathy Reber
Vice President, IT Head of Workflow Competence Centre
Vice President, Global Business Transformation
Credit Suisse
American Express Australia
Carl Rossey CIO & COO and Member of the Board Raiffeisen Bank
Face to face
conferences v Jem Eskenazi
Toby Redshaw
CIO
Global CIO
Groupama Insurances
Aviva
QUALITY
Sponsorable online
v
Dan Jones Founder Chairman of the Lean Enterprise Academy, UK
editorial Daniel Chan CIO, New York State, Office of Temporary & Disability Assistance (former CIO of the year 2010)
Morgan Jones General Manager, Master Black Belt South Pacific BOC
Laurel LaBauve Corporate VP Lean Six Sigma Merck
Par tnering companies v COMMS
Mr. Ashutosh Pandey, Global IT, Quality & Process Manager Nokia Siemens Networks
Jim Cosco VP & CQO Motorola Mobility - Home
TRAVEL
Ian Coucher Deputy Chief Executive Network Rail (now CEO)
Paul Coby CIO & Head of BA Services British Airways
DATA/RESEARCH
Anu George CQO, Data Division Morningstar
Derek Miers Principal Analyst Forrester Research
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Who we’ve worked significant value to
with v promotion prior to the event. Any content you release online is archived for a full 12
months, giving users a massive window in which to access it and become a new lead. i-nexus. Working with
the team to reach out to
5 reasons to join the
v 3. Lead generation our target audience has
PEX Network The interactive nature of our face-to-face and online customer contact turns a generic proved very effective,
both in raising awareness
user into a qualified sales lead. Behind that is a dedicated marketing team here to
of the i-nexus brand and
Benefits of optimise any further communication with them after the event.
sponsorship v educating the market on
the emerging discipline
4. Thought leadership of Business Execution. As
Face to face We carefully advise the thought leaders we work with to enable maximum audience
conferences v engagement and benefit – when our members benefit, so will you.
such I would not hesitate
to recommend working
with PEX Network and
Sponsorable online 5. Integration plan to continue using
editorial v The single reason that keeps us head and shoulders above the competition. Our this platform to drive new
integrated multi-channel offering enables you to simultaneously benefit from all of the business in the future”
opportunities above, with a bespoke report to monitor your successes. Tina Prajapati, Marketing
Par tnering companies v By working with our business development experts you can create tailored marketing
Manager for i-nexus
plans and place your content in front of your ideal audience with no research, email
lists or PR agencies in sight.
For more information please visit: www.PEXNetwork.com, call
+44 (0) 207 368 9500 or email: enquire@PEXNetwork.com
5. Benefits of sponsorship
By hosting sponsored webinars, interviews and By sponsoring one of our face to face conferences,
podcasts on the PEX Network, your brand can: your organization can:
• Be seen as innovators across the fast-growing • Access our global portfolio of conferences,
communication channels and social networks in the arranging meetings with high-level decision makers
What is Process industry. to make sure you meet the right people. Sponsors
Excellence Network v • Establish a long-term and consistent route to can also capitalise on strategic guesting
market when promoting new ideas and products. programmes available at these events.
Who we’ve worked All material remains live for twelve months, providing • Enjoy risk-free investment. You need to be sure your
with v significant longevity of your investment. are spending your money wisely, and our 90%
• Create opportunities to build relationships with rebook rate with existing customers is a testament
a qualified prospective audience across specific to our quality of service.
5 reasons to join the
PEX Network v industries. • Invest in your most immediate business needs.
• Raise credibility and awareness of your organisation, By selecting the most relevant conferences from
either across the board or in a specific area. across our global portfolio, we can tailor bespoke
Benefits of
sponsorship v • Secure high-quality lead information by knowing sponsorship packages to your individual
who has interacted with your content. requirements every time.
• Position your business and thought leadership
Face to face You also have the opportunity to support this activity
conferences v with more traditional methods of promotion. By using
alongside a premium product. Every single PEX
Network event is fresh and innovative, addressing
our member-profiling data, you can deliver the right the delegates’ most immediate needs. Sponsors
Sponsorable online messages to the right people - either with direct e-shots
editorial v or banner advertising. Tailoring our display ads in this
are encouraged to influence the scope and agenda
of the events, further increasing brand affinity with
way allows us to marry up the content our users enjoy the audience.
with the products they are likely to be interested in.
Par tnering companies v
“As a new sponsor, we were very pleased with the “We’ve been involved with the PEX Network events
organization, content and personal attention at this for about 7 years - it’s a good range of folks, from
conference. We highly recommend getting en- experienced to those just getting started and a
gaged with the PEX Network. The level of contacts community of people that really want to share best
and quantity of leads obtained were excellent.” practices and work together.”
NC State University The Quality Group
6. Face to face conferences
Upcoming events for 2011
Online: “The event is very
• Business Process Excellence for Financial Services professional and it is a
• Business Process Excellence for Pharmaceuticals, Biotechnology and Medical Devices pleasure to work with the
What is Process IQPC [PEX NETWORK]
Excellence Network v United States: staff. Please ensure the
• Business Process Excellence for Telecoms & Utilities (Miami) staff stays consistent
Who we’ve worked
• Energy Process Excellence Network (Houston) year over year! Our
with v Europe:
experience as a first time
exhibitor was very good
• Process Excellence Week Europe (London) and I would recommend
5 reasons to join the • Business Process Excellence for Pharmaceuticals, Biotechnology and Medical the event to other
PEX Network v Devices (London) vendors. I would like
• Operational Excellence France Paris (French language) to be more involved for
Benefits of • Nordic Process Excellence (Stockholm) future events”
sponsorship v • Lean Leaders III (London) Quantum6
• Energy Process Excellence Network (Aberdeen)
• Business Process Excellence for Telecoms & Utilities (Brussels) “This is always a
Face to face
conferences v • Benelux Process Excellence (Brussels) watershed event for
• CEE Process Excellence (Warsaw) us and we come back
every year. We had a
Sponsorable online Asia:
editorial v • Process Excellence Week India (New Delhi)
few concerns this year
with the impact of the
economy but I can tell
A sample of sponsorship opportunities is below – every package is tailored to suit our partner: you we’ve had some
Par tnering companies v Lead Sponsor Technology Showcase Session Leader Sponsor real good conversations
• Overall chairmanship of conference Session Sponsor • Track session facilitation with client with prospective clients
• Lead branding on site • Logo inside brochure • Logo inside brochure whose needs still aren’t
• Keynote plenary session with client • Showcase session • Logo on web
• Keynote panel session • Logo on website • Delegate list being met.”
• Workshop • Delegate list • 50 words on brochure
• Lead logo on website and brochure • Exhibition space SBTI
• 50 words on brochure
• Delegate list • Exhibition space • 2 delegate passes
• 100 words on brochure • 2 delegate passes
• Email marketing campaign
• Double exhibition space
• 6 delegate passes
7. Sponsorable online editorial
If customers can’t see you, they have no reason to trust you.
By investing in online thought leadership, you can earn this trust. Essentially you strike a bargain with potential
customers; your intellectual capital exchanged for their time. This positions your company as a leader in its field
and keeps you front of mind when it comes to making purchasing decisions.
What is Process
Excellence Network v The key to all of this is getting in front of the right audience, and that’s where the PEX Network comes in. We get
your content in front of the right people, be that on our portal, direct emails or via social media. For every piece
of thought leadership you produce, we run tailored promotional campaigns, marketing directly to senior decision
Who we’ve worked makers so you get high level, qualified leads.
with v
The following editorial products are available for sponsorship on the PEX Network:
5 reasons to join the Webinars Whitepapers, articles and press releases
PEX Network v Direct and real-time learning opportunities for your desired These tried and tested editorial tools are used to educate
audience. With a webinar you can put your messaging in readers and help influence the Process Excellence
Benefits of front of anyone in the world, capitalising on a global range community. We promote all articles via our newsletter and
sponsorship v of potential new customers. Benefits include: social media channels, arenas of warm contacts who are
hungry for new information. Benefits include:
• Gated entry - all attendees profiled for effective lead
Face to face generation • Reader details shared with your organisation
conferences v • Promoted via PEX marketing channels for 6-8 weeks • Users profiled for effective lead generation
• Webinar made available for 12 months, so lead • Archived for 12 months
generation can continue • Whitepapers promoted via senior marketing activity for up
Sponsorable online • Highly targeted leads, with an average of 150+ to 4 weeks (articles and press releases for 1 week)
editorial v registrants per session for you to contact afterwards
Interviews Whitepapers, articles and press releases
Par tnering companies v Interviews may be done either in a video or audio (podcast) In addition to video interviews, we are able also to host and
format and are an effective way of reinforcing your promote sponsored video packages. This must editorial in
company’s brand and expertise. nature, but can contain up to a 30 second commercial at
the beginning and will be clearly labelled “Sponsored by”
• Select your own speaker
with your branding. Benefits include:
• Conducted by PEX Network team
• Archived for 12 months • Gated: users profiled for effective lead generation
• Educate potential customers • All downloads sent directly to sponsor
• Position your organisation as innovative and forward thinking • Archived for 12 months
• Promoted via senior marketing activity for up to 4 weeks
8. Partnering companies
Here are just some of the companies who have benefited
from partnering with the PEX Network in the past:
What is Process
Excellence Network v
Who we’ve worked
with v
5 reasons to join the
PEX Network v
Benefits of
sponsorship v
Face to face
conferences v
Sponsorable online
editorial v
Par tnering companies v
For more information please visit: www.PEXNetwork.com, call
+44 (0) 207 368 9500 or email: enquire@PEXNetwork.com