Mr. Matthews has over 10+ years of ever-growing knowledge and evolving experiences in leadership, management, Desktop, VIP and End user support. Jamal has experience in Information Assurance, system auditing, hardening, and vulnerability. As well as, installation and implementation of windows XP – windows 10; Exchange 2016/O365, Office 365, Microsoft server 2012 SCCM, Managed Cisco switches/routers. His many job responsibilities consisted of technical support, security, optimization of networks and computers. Jamal has managed backups (tape backups) using EMC, Backup Exec. I have been HIPAA trained.
Mr. Matthews has over 10+ years of ever-growing knowledge and evolving experiences in leadership, management, Desktop, VIP and End user support. Jamal has experience in Information Assurance, system auditing, hardening, and vulnerability. As well as, installation and implementation of windows XP – windows 10; Exchange 2016/O365, Office 365, Microsoft server 2012 SCCM, Managed Cisco switches/routers. His many job responsibilities consisted of technical support, security, optimization of networks and computers. Jamal has managed backups (tape backups) using EMC, Backup Exec. I have been HIPAA trained.
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Highly motivated, self-directed technology professional with a broad range of experience, seeks leadership role in
management. Creative problem solver with lean management skills combines with ability to communicate, work well
in teams or on own, and has exceptional depth in operating systems and technical support. CORE COMPETENCIES
Service Now ● Project Management ● Vendor Management ● IT Asset Management
● Sourcing ● ITIL ● IT Procurement ● Six Sigma PROFESSIONAL EXPERIENCE
EMORY UNIVERSITY, ATLANTA, GA
1. Richard V. Periu 12 Lake Stockholm Terrace, Stockholm, NJ 07460
862-354-7792 rvperiu@gmail.com
Summary
Highly motivated A+ certified IT professional with technical expertise and analytical skills to diagnose and support
PC network technical problems and communicate effectively with end users. Dedicated to ongoing learning and
developing a career in Information Technology with a growing organization.
Certifications
CompTIA A+ (March 2014)
Education/Training
PC AGE Career Institute ― Parsippany, NJ 12/2013 – 01/2015
Internetwork Engineering Certificate
Technical Skills
• Install Windows 7, Windows XP Professional, Windows Vista Business and Linux; NTFS permissions,
diagnosing, troubleshooting, and support; backup and recovery
• Install Windows Server 2008 and Windows Server 2003; creating and administering user and group accounts;
configure TCP/IP protocol suite; administer file and print services
• Active Directory design and implementation, manage and administer group policy configuration;
implement/configure Windows 2008 security options
• Configure DNS, WINS, DHCP, WSUS, IIS (SharePoint, Streaming Media) and Terminal Services
• TCP/IP installation, IP addressing and subnetting; diagnose and troubleshoot
• Operating Systems: Windows Server 2008 and 2003, Windows 7/XP, Vista, Linux
• Install/configure motherboards, NICs, SCSI & peripheral devices, upgrade memory, adapters
• Ethernet switches and routers, network cabling
• Install and configure Cisco 2600 series routers and Cisco switches (CLI); routing protocols, configure WAN,
STP, VLANs, NAT, Access lists, troubleshooting LAN/WAN problems
• Use of VMware, Oracle VM, Virtual PC for testing/troubleshooting
• Proficient in Microsoft Office and Outlook
Employment History
Support Technician 01/2015 – Present
Zero-In Media, Sparta, NJ
• Troubleshoot and resolve hardware, software, and networking issues.
• Maintain hardware and software records.
• Provided business-clients with efficient support – Responded to phone calls and emails.
• Provide remote assistance via LogMeIn and VPN.
• Install software, configure and test customer PC’s, analyze functionality of peripheral appendages.
• Run regular checks, tests, and tracking procedures to prevent or identify problems.
Crisis Aide 10/2011 – 01/2015
Windsor Academy, Woodland Park, NJ
• Supervise, mentor, and assist children in day to day activities in school.
• Verbally deescalate students in crisis situation; work with nonverbal and verbal individuals.
• Offer companionship and provide goal setting assistance such as independent living.
• Complete daily incident reports as needed; correspond with staff during incidents.
Assets Protection 08/2012 – 3/2013
Target, Rockaway, NJ
• Minimize theft and fraud to increase profitability.
• Cultivate partnerships and develop great team work.
TAOM Technician 01/2003 – 05/2010
2. USMC Sergeant
• Mentored, supervised, led, and trained Marines of the Tactical Data Systems Maintenance (TDSM) section.
• Planned, coordinated, and conducted preventive and corrective maintenance of the AN/TYQ-23(V)4 Tactical
Air Operations Module (TAOM), AN/MSQ-124 Air Defense Communication Platform(ADCP),AN/TYQ-87
Sector Anti-Air Warfare Facility (SAAWF) and ancillary equipment.
• Reported the status of equipment, progress of work and parts availability to the TDS Maintenance Chief.
• Ordered, tracked, received, and installed parts in support of the TDS shop requirements.
• Supervised junior technicians in the employment, corrective maintenance, and preventive maintenance of all
assigned equipment.
• Reported training and qualification discrepancies of maintenance personnel in MOS 5979 to the TDS
Maintenance Chief.
• Operated/maintained tactical data links. TDL A, TDL J, Link 16, Sat J, BLOS J to other C2 nodes AN/TYQ-
23(V)4 Tactical Air Operations Module(TAOM)
AN/MSQ-124 Air Defense Communication Platform (ADCP) and all ancillary Equipment
AN/TYQ-87 Sector anti-Air Warfare Facility (SAAWF) TAOM Interface Group(TIG) for all unit requirements
JRE Joint Range Extension.
• Supported and served as the Composite Tracking Network (CTN) crew chief, ensured effective performance,
safety, and execution of a five Marine team operating a CTN system when required.
• Controlled cryptographic items and communication security materials NCO; responsible for the all security,
handling, and storage of controlled and classified materials