Hector Tirado is seeking a position that allows him to use his experience and education in information technology and networking. He has a Bachelor's degree in Networking Information Technology and minors in Graphics Technology. His experience includes positions as a Senior System Technician at Xerox Business Services and Document Control Supervisor at Xerox State Healthcare, where he helped with helpdesk support, ensured security of documents and systems, and administered systems and databases. He also has experience as a Security Infrastructure Engineer at Cigna, where he worked on international projects installing security appliances and supported network security tools.
Mr. Matthews has over 10+ years of ever-growing knowledge and evolving experiences in leadership, management, Desktop, VIP and End user support. Jamal has experience in Information Assurance, system auditing, hardening, and vulnerability. As well as, installation and implementation of windows XP – windows 10; Exchange 2016/O365, Office 365, Microsoft server 2012 SCCM, Managed Cisco switches/routers. His many job responsibilities consisted of technical support, security, optimization of networks and computers. Jamal has managed backups (tape backups) using EMC, Backup Exec. I have been HIPAA trained.
I am Having 11 years of IT experience as a IT Professionals in Pakistan, Oman and UAE would like to get a challenging position in IT Infrastructure field under efficient and professional management so as to extend my knowledge and skills that can be utilized to fullest of its growth. I have experience such as -
·IT Planning, IT Infrastructure Management, IT Support ,IT Budget, Project Planning ,Data center Design and Planning , Hardware Sizing
·Administration, Installation and Maintenance of Windows Server 2003, 2008 ,Ms. Exchange Server 2007 and 2010,Configuration of Active Directory, DNS,DHCP,VMware Virtualization , Installation and Maintenance of SAP ERP ECC 6.0 Server, Microsoft Dynamics GP , SQL Server 2005 and 2008 .
·Installation of Linux Centos , Ubuntu , Debian ,Suse Open Exchange , Citrix XenApp 5.0
·Installation and Configuring of Cisco Routers, Switches, RAID,LAN,IP VPN,MPLS,VLAN, WAN, Firewall, Access Point, VoIP Phone, Avaya IP Office, Access Control Security Systems, SAN and NAS,CCTV,NVR and MDVR. Backup Planning.
Mr. Matthews has over 10+ years of ever-growing knowledge and evolving experiences in leadership, management, Desktop, VIP and End user support. Jamal has experience in Information Assurance, system auditing, hardening, and vulnerability. As well as, installation and implementation of windows XP – windows 10; Exchange 2016/O365, Office 365, Microsoft server 2012 SCCM, Managed Cisco switches/routers. His many job responsibilities consisted of technical support, security, optimization of networks and computers. Jamal has managed backups (tape backups) using EMC, Backup Exec. I have been HIPAA trained.
I am Having 11 years of IT experience as a IT Professionals in Pakistan, Oman and UAE would like to get a challenging position in IT Infrastructure field under efficient and professional management so as to extend my knowledge and skills that can be utilized to fullest of its growth. I have experience such as -
·IT Planning, IT Infrastructure Management, IT Support ,IT Budget, Project Planning ,Data center Design and Planning , Hardware Sizing
·Administration, Installation and Maintenance of Windows Server 2003, 2008 ,Ms. Exchange Server 2007 and 2010,Configuration of Active Directory, DNS,DHCP,VMware Virtualization , Installation and Maintenance of SAP ERP ECC 6.0 Server, Microsoft Dynamics GP , SQL Server 2005 and 2008 .
·Installation of Linux Centos , Ubuntu , Debian ,Suse Open Exchange , Citrix XenApp 5.0
·Installation and Configuring of Cisco Routers, Switches, RAID,LAN,IP VPN,MPLS,VLAN, WAN, Firewall, Access Point, VoIP Phone, Avaya IP Office, Access Control Security Systems, SAN and NAS,CCTV,NVR and MDVR. Backup Planning.
Computer Skills
- VB.NET, SQL, Oracle and DBASE, and Unix.
-Networking: Wireless Networking, Ethernet , TCP/IP Protocol, IP Addressing and Microsoft Visio, IBM compatible computers
-Software/Operating System: MS SQL Server, Windows Enterprise Server, Microsoft
MS Office ( 2003, 2007,2010,2013)
(Word, Excel, Power Point, Outlook)
Assembling of PC’s
Installation & Troubleshooting of Software’s & Hardware Devices
Installation & Troubleshooting of Operating System
Installation & Configuration of Wireless Access Point, Bluetooth..
Supporting Of Computer Software & Networking.
Working with Outlook & Outlook Express, outlook 2007,outlook 2010,outlook 2013.
Troubleshooting Software through remotely using Net meeting
Active Directory Management, Group Policy Management
Configuration of DNS, DHCP Servers
Installation & Troubleshooting of Client Operating System.
Antivirus installation and updating the virus definition file
systems monitoring, all hotels application and servers
opera end user support
telnet system management and network management
Computer Skills
- VB.NET, SQL, Oracle and DBASE, and Unix.
-Networking: Wireless Networking, Ethernet , TCP/IP Protocol, IP Addressing and Microsoft Visio, IBM compatible computers
-Software/Operating System: MS SQL Server, Windows Enterprise Server, Microsoft
MS Office ( 2003, 2007,2010,2013)
(Word, Excel, Power Point, Outlook)
Assembling of PC’s
Installation & Troubleshooting of Software’s & Hardware Devices
Installation & Troubleshooting of Operating System
Installation & Configuration of Wireless Access Point, Bluetooth..
Supporting Of Computer Software & Networking.
Working with Outlook & Outlook Express, outlook 2007,outlook 2010,outlook 2013.
Troubleshooting Software through remotely using Net meeting
Active Directory Management, Group Policy Management
Configuration of DNS, DHCP Servers
Installation & Troubleshooting of Client Operating System.
Antivirus installation and updating the virus definition file
systems monitoring, all hotels application and servers
opera end user support
telnet system management and network management
1. HECTORL. TIRADO JR.
99 Jerome Dr., New Britain, CT 06053 | 860.251.9064 | HectorTirado@live.com
Objective
· I am seeking a company where I can use my experience and education to help the company meet and surpass its goals.
Education
SCHOOL OF ENGINEERING, SCIENCE AND TECHNOLOGY| 2008 | CENTRAL CONNECTICUT STATE UNIVERSITY
· Major: Networking Information Technology
· Minor: Graphics Technology
· Related coursework: Information Processing Introduction to Computers: Visual Basic Programming Computer
Hardware Architecture: A+ Certification Class Introduction to Networking Technologies: Intro to Cisco Networking
Devices: Advanced Cisco Course Computer System Administration Internet Technologies Security+ Certification
course
Experience
SR. SYSTEM TECHNICIAN | XEROX BUSINESS SERVICES | 2015
DOCUMENT CONTROL SUPERVISOR | XEROX STATE HEALTHCARE, LLC | AUGUST 2009 - FEBRUARY2014
· Helpdesk support for computers, applications, internal and remote servers.
· Ensure CIA (Confidentiality,Integrity, Availability) of documents and systems
· Manage AAA – Authentication, Authorization and Accounting of users
· Administration of systems and databases
· Create Network account for new employees
· Set up VirtualPrivate Network tokens
· Update internalweb information database (intranet subpages)
· Create OS images for newPCs deployments
· Responsible of support,maintenance and troubleshoot of Opex Scanner
· Create Monthly Document Control Report to Managers
· Create monthly reports to Department of Social Services
· Installation, configuration and troubleshoot of Mavro Software
· Monitor/Maintain/Support Mavro server – test and production
· Maintain/Support FileNet Capture Proapplication and server
· Oversee/Maintain/Support MavroKeying Station, Mavro Dashboard (reporting and information processing tools)
· Assigned daily tasks to team members on a daily basis
· Overseen daily imaging quality assurance to ensure all documents received are scanned to the system
· Investigate, evaluate,resolve system errors and create all documentation
· Maintain Access database on daily processing
· Create,update and implement Training materials.
· Assist management translating Eligibility and Spend-Down letter English to Spanish.
· Completed IBM –Capture ProAdministration Training (Completed Date August 2010 -Costa Mesa, CA)
2. Page 2
· Attended Creative Leadership for Managers,Supervisors and team leaders Seminar 10/2011
· Attended ConneCT and Access Health training
· Leading the fullintegration of Datacap Imaging Software for the state CT and NJ in both environment test and prod
using Server 2008
SECURITY INFRASTRUCTURE ENGENEER | CIGNA | JUNE 2008 – DECEMBER 2008
· Worked on an InternationalProject – Finjan Deployment for Asia Offices Installing/Configuring Finjan Servers (Security
Appliance)
· Coordinate/Assisted in TLS Email encryption implementation with partner companies
· Improve productivity by designing TLS customer website for scheduling purposes
· Support Brightmail, WorldSecure servers
· Provide Desktop Support to internaland externalcustomers using Vantive Troubleshooting Ticket System
· Service Center Ticket System
· Monitor/troubleshoot/configure HTTP Traffic –using Finjan server
· Troubleshooting/ Websense issues
· Assist the Distributed Test Environment Team setting up servers; configure Active Directory w/ Rights and
Permissions, IIS servers set up.
· Lead in Archer Framework Suite – Upgrade - Documenting solutions to problems, writing installation and configuration
run book
Skills & Abilities
MANAGEMENT
· Hire, manage and supervise Document Control Personnel (30)
· Oversee opening, scanning and indexing of all incoming mail and outgoing Department of Social Services
correspondence
· Created/update procedure manuals and training materials
LEADERSHIP
· Leading the fullintegration of Datacap Imaging Software for the state of Connecticut and New Jersey in both
environment test and production using Server 2008
· I am an Active member of the Connecticut Air National Guard
OTHER
· Bi-Lingual Spanish-English
· Government Security Clearance
· Department of Social Services EMS system
· Windows OS 7/8
· Microsoft Office Suite 2010/365
· Network Security
· Installing/Configuring/Troubleshooting Printers
· Installing/Troubleshooting Software/Hardware on Desktops and Laptops
· Wired/Wireless Network Configurations
· SymantecMail Security Appliances
· Windows Server 2003/2008
· Websense