gshweajh hert t rhtehwrty t ht egrjh

1. Anjuman–i-Islam’s
M.H.SabooSiddikCollegeofEngineering
8,SabooSiddikPolytechnicRoad,Byculla,Mumbai-8
(2020-2021)

2. ASSIGNMENT INDEX
Third Year Engineering
Subject: Business Communicationand Ethics Semester:V
Name:___________________ RollNo:._______ Div:. _____
Sr. No. Module No. Date Assignment Name Sign
SubjectTeacher’s

3. Anjuman–i–Islam’s
M.H. Saboo Siddik College of Engineering
Rubric for Assignment of Business Communication & Ethics
Student Name:_________________Roll No:_________ Branch:______
Date of Submission:__________
Marks 10 7 4
Understanding Clearly presents
all
the major point
related to
question/topic
Presents the
main
idea with
missing
one or two
points
Weakly presents
the main idea to
question/topic
Organisation Excellent and
systematic
presentation of
ideas
and views, with
suitable
figure/diagram
Good overall
organization
includes some
ideas with
suitable
figure/diagram
No proper sense
of organization,
weak
presentation
within complete
meaning

4. Content/languag
e
Related content
with proper
explanation.
Readability,
Good
language with
proper
usage of
grammar
Related content
with fair
explanation.
Readability,
good
language with
proper usage of
grammar
Unorganized
content of a
generalized
nature
and with vague
sentences
Attendance and
time assignment
assessment
Written and
submitted
on time on the
given
date
Written and
submitted later
with
permission
Written and
submitted just
before the
submission
SubjectTeacher’s

5. Module 1: Advanced Technical Writing: Project/ Problem
Based Learning (PBL)
1. Assume that you have just returned from a seminar to which you were
deputed by the company. Write a memo to your immediate boss, reporting to
him the important matters discussedatthe seminar. Also point out their
relevance to the company's business.
Hello Sir,
I recently attended a seminar focusing on the importance of CSR (Corporate Social
Responsibility). I must, first of all, thank you for choosing me for this opportunity as this seminar
gave me an opportunity to communicate with thousands of people at such a big platform as this.
Many corporate tend to take CSR lightly and for granted.
But the truth is it this society that makes a company what it is today. One of the major external
factors is social factors. Being a responsible part of society, we should acknowledge our duties
towards it. This will help us in:
• Improving the productivity of our employees.
•Improving our people and market
•Better communication with the stakeholders
• Developing a powerful tool of communication
•A positive effect on laws and regulations
•Creating a long-term relationship with employees and stakeholders
The management should consider all these benefits and formulate CSR policies as soon as
possible to make a stronger hold on the market.
Your's Faithfully
ABC

6. 2. Hindustan TransportCompany Ltd., Aurangabad has decided to establisha
computer centre to train its employees in using modern means of recording,
storing, retrieving and transmitting information. You have recently been
employed by the company to setup this centre and then to train its employees
in using the computer facilities for day-to-day operations. Write a technical
proposal, containing a comprehensive plan for setting up this centre and
training the employees. The proposalis to be submitted to the Vice- President
(Engineering).
A Technical Proposal
For
A Computer Training Center for the Employees
By Professional Computer Trainer
Hindustan Transport Company Ltd. Aurangabad
Executive summary:
1- Project Title: Establish of a computer training center for employees
2- Name and designation of Proposer: Rahul Jain, Computer Professional
3- Postal address of the Proposer: Advanced Computer Institute, Aurangabad
4- Duration of the project: I week for setup and 3-week complete training
5-Amount of money required: (a) Non recurring
1- Hardware-80,000/
2-Software-15,000/
(b) Recurring
Daily training fees-3000/- per employee

7. Brief Description:
As an employee of a modern transport company to compete with the modern world, it is necessary to
have a better training of computer knowledge which must help in the transport company modern
means of recording, storing, retrieving and transmitting information will help the company to do a lot
more quicker and paper less tasks with the help of computer.
Statement of problem:
This computer institute has been conducting a number of training program for various group of
organization and management. All of these programs require the development of an ability for
effective technical and professional computer skills. In the past it has conducted computer training
for improving employee technical skills both for in service staff of the institute and
professionalorganization

8. Objectives:
The objective of this proposal is to improve technical skills. Typical Objectives for
computer training are improving one’s ability to use modern means of recording,
storing, retrieving and transmitting information. The main topics in this computer
training is using of software developed for recording, storing, retrieving and
transmitting further the information. Also, how to restore the accidentally deleted
information for the backup database servers of the company.
Technical plan: It is proposal for 4-weeks computer training which will take 1 week
for setup of computer training center and 3 weeks of complete training. Air-
conditioned halls are required at your organization for the setup of training center.
Equipment/material Estimate cost(in INR) Topics
1- Computer tables 3000/- For setting up computers
for training
2- CPUs 10000/- For running the heavy
training software
3- Computer peripherals 3000/- For typing
4- Storage servers 9000/- For storing the data
5- Software 2500/- For training
Total 27500/- Per Setup
Management plan: The computer training program setup and training will be done by
our institute at your company premises. We have 16 years of experience in this field.
The supervision and management of our training will be done by our best faculty
members. There names and designation will be provided at your company so they can
enter and give the training to the company employees.
Cost estimation: The Total sum of 25 lakh is required for the training expenditure out
of these 14 lakhs for the setting up systems and software installations part. The details
of the items of expenditure are given in the technical plan section. In addition, an
estimated sum of 3lakh is required for recurring expenditure. The all budget is for
complete 1 + 3 weeks setup and training part.
Conclusion: The goal for running 3-week long computer training is to ensure that
your employees are completely computer skilled for the modern means of recording,
storing, retrieving and transmitting information you asked for. Professional computer
training is the important part

9. Module 2: Employment Skills
Draft a Cover Letter and Resume to submit to the company of your
choice.
Civil engineering resume for freshers
Full Name
Address:
Contact no:
Email id:
Objective
Seeking for a challenging position as a Civil Engineer, where I can use my planning,
designing and overseeing skills in construction and help grow the company to achieve
its goal.
Key Skills:
● Excellent Mathematical skills
● High level of professionalism
● Active listener
● Team player
● Confident
● Eye for detail
● Quick learner
Technical skills:
● Auto CAD 3D
● Micro station
Education Qualifications:
● Master in Civil Engineering from DB college with A grades
● Bachelor degree in Civil Engineering from DB college with A grades

10. Certification:
● Engineer in Training (EIT) certification
● Auto CAD 3D certification
● PE certification
Achievements:
● Best student of year during HSC
● Best Dancer award during college competition
● Won swimming competition
Hobbies:
● Cricket
● Reading books
Languages:
● Hindi
● English
● Marathi

11. Prepare a Statement of Purpose for the Masters course to submit to a
foreign university of your choice.
7th Quarterly meeting
of AICTE committee
Ref. no. 2XF324
Date: 2nd November 2020
To the members of committee.
NOTICE is hereby given to all members of review committee that the 7th quarterly
meeting has been called to discuss the below mentioned points with 10 board
members appointed for AICTE.
To study quality of technical education in Mumbai.
To discuss about new generation technologies requirement.
Relevance of the above mentioned point to social needs and national requirement.
VENUE: Ground floor conference room.
Date & Time: 10th November 2020.
By Order,
Name
Secretary
Cc: To all members of committee

12. MODULE 3: BUSINESS MEETINGS
Draft a Cover Letter and Resume to submit to the company of your
choice.
The AICTE has appointed a 10 members committee to study the quality of technical
education in Mumbai and its relevance to the social needs and national requirements.
Assuming yourself as the Secretary of the Review Committee draft a Notice and
Agenda for the 7th quarterly meeting of the committee. Following points can be used
for the agenda:
Identification of the points on which information is to be sought from institutions.
Confirmation of the minutes of the previous meeting.
Any other matter with the permission of the Chairman.
Appointment of four research assistants for collection & organization of data.
Date for the next meeting.
Extension of tenure of the committee from 4 to 6 months.
Conduct the above meeting during a tutorial session and write down the minutes of
this meeting.

13. AGENDA
7th Quarterly ReviewCommittee Meeting to be held on 10th November, 2020.
(Wednesday, 4:00 PM).
Opening discussion (3-5 minutes)
Introduction of guest members of AICTE.
Overview and cause for meet discussion.
Confirmation of minutes of previous meeting. (6th Quarterly Review Committee
Meeting).
Important Points to discuss (20 minutes)
Identification of points on which information is to be sought from institutions.
Appointment of 4 research assistances for collection & organization of data.
To discuss the loan sanction for the fundamental supplies. (Pen, Note pad, Preferably
a Laptop, etc.)
To review the work of the appointed committee.
Matters of decisions (10 minutes)
Extension of tenure of committee from 4 to 6 months.
To discuss any other matter with permission of chairman.
End of the meet (5min).
To set Date of next meeting.

14. Module 4: Technical/ Business Presentations
1. Explain the steps for making effective slides.
Answer :
Use the slide master feature to create a consistent and simple design template. It is
fine to vary the content presentation (bulleted list, two-column text, text and image,
etc.), but be consistent with other elements such as font, colors and background.
Simplify and limit the number of words on each screen. Use key phrases and include
only essential information.
Limit punctuation and avoid putting words in all-capital letters. Empty space on the
slide will enhance readability.
Use contrasting colors for text and background. Light text on a dark background is
best. Patterned backgrounds can reduce readability.
Avoid the use of flashy transitions such as text fly-ins. These features may seem
impressive at first but are distracting and get old quickly.
Overuse of special effects such as animation and sounds may make your presentation
“cutesy” and could negatively affect your credibility.
Use good-quality images that reinforce and complement your message. Ensure that
your image maintains its impact and resolution when projected on a larger screen.
If you use builds (lines of text appearing each time you click the mouse), have content
appear on the screen in a consistent, simple manner; from the top or left is best. Use
the feature only when necessary to make your point, because builds can slow your
presentation.
Limit the number of slides. Presenters who constantly “flip” to the next slide are
likely to lose their audience. A good rule of thumb is one slide per minute.

15. Learn to navigate your presentation in a nonlinear fashion. PowerPoint allows the
presenter to jump ahead or back without having to page through all the interim slides.
Know how to and practice moving forward and backward within your presentation.
Audiences often ask to see a previous screen again.
If possible, view your slides on the screen you’ll be using for your presentation. Make
sure the slides are readable from the back row seats. Text and graphic images should
be large enough to read but not so large as to appear “loud.”
Have a Plan B in the event of technical difficulties. Remember that transparencies and
handouts will not show animation or other special effects.
Practice with someone who has never seen your presentation. Ask them for honest
feedback about colors, content and any effects or graphic images you’ve included.
Do not read from your slides. The content of your slides is for the audience, not for
the presenter.
Do not speak to your slides. Many presenters face their presentation onscreen rather
than their audience.
Do not apologise for anything in your presentation. If you believe something will be
hard to read or understand, don’t use it.

16. Module 5: Interpersonal Skills
Q. Answer in one sentence
1. Which interpersonal skill do you need to have to express your thoughts in a
straight way?
-> Effective verbal communication is one of many interpersonal skills we need to
have in order to express our thoughts in a straight way.
2. Which interpersonal skill you should possess to understand others?
-> Empathy and Active listening are the skills we should possess to understand others.
Q. Answer in detail.
3. Write the advantage of time management.
-> Effective time management is the productive use of your time, allowing you to get
everything you had planned done. It’s organizing and planning your time between the
tasks you have to complete. This can include assignments, projects, study groups, or
extracurriculars.
Few of the advantages of time management are:-
Proper time management helps you achieve your goals faster. Instead of getting
caught up in multitasking, you focus on one activity at a time for a specified duration.
This way, you give it your best, which results in you achieving your goals faster.
It improves your performance. When you learn to block time out of your day for all
your important tasks, you’ll have a better idea of everything you need to accomplish
and how long each task should take. When you have a schedule to follow, you’ll
likely find that you spend less time deciding what to work on or procrastinating and
more time getting down to important work.
It helps you produce better work. Time management helps you prioritize your tasks so
that you ensure you have enough time available to complete every project. The quality
of your work increases when you’re not rushing to complete it ahead of a fast
approaching deadline.
It helps in reducing your stress. It’s easy to become anxious when you have a full list
of tasks to accomplish both for work and in your personal life. Good time
management can help you prioritize your to-do list and set aside the time needed for
your most important tasks, so you know exactly what you need to do and how much

17. time you have available to complete everything. Prioritizing your tasks and giving
yourself enough time to accomplish them can help reduce your stress levels.
It helps you become more efficient. When you understand how to manage your time
effectively, you’ll become more focused at work which allows you to accomplish
more with less time available.
4. What steps should you take for better Conflict Resolution?
-> Conflict resolution is the process of resolving a dispute between two or more
people. Conflict can occur between individual coworkers, between managers, between
a manager and a member of their team or between a service provider and a customer
or client. It can also occur between groups of people, such as between management
and their workforce or between entire departments. Conflict resolution is essential to
maintaining a productive workforce and high workplace morale.
Few steps in order to achieve better Conflict Resolution are:-
Use active listening:- If you’ve ever felt someone was not listening while you were
talking, you understand why the issue is the source of many conflicts—and prevents
successful conflict resolution. To avoid this, employ active listening techniques to
ensure the other individual you are not only listening but engaged with what they have
to say. Give active feedback as you listen, including acknowledging what the other
person has just said and affirming what you’ve heard; then, expect similar treatment
as you respond.
Make a compromise:- In some cases, a solution where both parties come away a
winner is not possible. In this situation, brainstorming and collaboration can result in
conflict resolution without satisfying both parties’ needs. Instead, both parties must let
go of one or more terms in favor of ending the conflict and moving forward.
Clarify what the disagreement is. Clarifying involves getting to the heart of the
conflict. The goal of this step is to get both sides to agree on what the disagreement is.
To do this, you need to discuss what needs are not being met on both sides of the
conflict and ensure mutual understanding.
Establish a common goal for both parties.To accomplish this, discuss what each party
would like to see happen and find a commonality in both sides as a starting point for a
shared outcome. That commonality can be as simple as “both sides want to end the
conflict.”

18. 5. In your view how interpersonal skills can make you a leading factor?
-> Interpersonal skills are the social skills we use to interact with others at work.
These behaviours form part of an individual’s emotional intelligence, and encompass
a wide array of capabilities, such as:
Verbal communication
Non-verbal communication
Empathy
Negotiation
Conflict management
Influence
Active listening
Regardless of the industry or the discipline you work in, interpersonal skills are
integral to career success — especially in order to make you a leading factor. Strong
interpersonal skills enable leaders and many other people to foster meaningful
relationships with their team, engage and motivate employees, navigate setbacks, and
address the root cause of poor performance. In fact, multiple studies have shown that
people with high emotional intelligence create more connected and motivated teams.
Interpersonal skills are important for communicating and working with groups and
individuals in your personal and professional life. People with strong interpersonal
skills tend to build good relationships and can work well with others. They understand
family, friends, coworkers and clients well. People often enjoy working with
colleagues who have good interpersonal skills. Other benefits of interpersonal skills
include the ability to solve problems and make good decisions. You can use
interpersonal communication skills and the ability to understand others to come to the
best solution or make the best decision for everyone involved. If we were to describe
interpersonal skills, we would say that these are a set of skills that prove beneficial to
us in almost every aspect of life. In any activity that requires us to interact with other
people, whether it is a job interview, a personal relationship, or a business deal,
interpersonal skills help you achieve success and happiness. Good interpersonal skills
are essential to succeed in all walks of life, whether it’s the workplace, personal
relationships or politics.

19. Module 6: Corporate Ethics
Explain the types of intellectual property rights.
Intellectual property rights are legal rights that provide creators protection for original
works, inventions, or the appearance of products, artistic works, scientific
developments, and so on. There are four types of intellectual property rights (IP):
patents, trademarks, copyrights, and trade secrets.
The purpose of intellectual property rights is to encourage new creations, including
technology, artwork, and inventions, that might increase economic growth.
Intellectual property rights increase the incentives for individuals to continue to
produce things that further create job opportunities and new technologies, while
enabling our world to improve and evolve even faster. Intellectual Property Drives
Economic Growth and Competitiveness
Types of Intellectual Property Rights:
Patent
A patent is used to prevent an invention from being created, sold, or used by another
party without permission. Patents are the most common type of intellectual property
rights that come to people’s minds when they think of intellectual property rights
protection. A Patent Owner has every right to commercialize his/her/its patent,
including buying and selling the patent or granting a license to the invention to any
third party under mutually agreed terms.
There are three different categories that patents can fall under:
Utility: A utility patent protects the creation of a new or improved product, process,
composition of matter, or machine that is useful.
Design: A design patent protects the ornamental design on a useful item.
Plant: A plant patent protects new kinds of plants produced by cuttings or other
nonsexual means.

20. Trademark
Trademarks are another familiar type of intellectual property rights protection. A
trademark is a distinctive sign which allows consumers to easily identify the particular
goods or services that a company provides. Some examples include McDonald’s
golden arch, the Facebook logo, and so on. A trademark can come in the form of text,
a phrase, symbol, sound, smell, and/or color scheme. Unlike patents, a trademark can
protect a set or class of products or services, instead of just one product or process.
Copyright
Copyright does not protect ideas. Rather, it only covers “tangible” forms of creations
and original work–for example, art, music, architectural drawings, or even software
codes. The copyright owner has the exclusive right to sell, publish, and/or reproduce
any literary, musical, dramatic, artistic, or architectural work created by the author.
Trade Secret
Trade secrets are the secrets of a business. They are proprietary systems, formulas,
strategies, or other information that is confidential and is not meant for unauthorized
commercial use by others. This is a critical form of protection that can help businesses
to gain a competitive advantage.
Although intellectual property rights protection may seem to provide a minimum
amount of protection, when they are utilized wisely, they can maximize the benefit
and value of a creation and enable world-changing technology to be developed,
protected, and monetized.