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Payment trend scouting - Kurt Schmid, Netcetera
The document discusses various payment trends that have emerged or shown potential. It notes the success of contactless card payments in some countries and mobile wallets. Other trends discussed include use of biometrics for authentication, open banking interfaces, increasing online payments, and merchants integrating payments into their apps. The document also examines blockchain applications that have yet to breakthrough, as well as ideas around IoT payments, walk out retail payments, and banking ecosystems. It invites attendees to a workshop to brainstorm on trends, assess top trends, and discuss the German payments landscape and challenges for banks.
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Payment trend scouting - Kurt Schmid, Netcetera
- 1. Kurt Schmid, MDDigital Payments @ Netcetera Payment Trend Scouting «Payspektiven»
- 2. Trends we haveseen so far Success of contactless card based payments • Despite media criticism on security and data privacy a few years ago • Germany still lagging behind compared to other countries 2 2018 data
- 3. Trends we haveseen so far 3 Success of Mobile Payments / Wallets (e.g. Apple Pay)
- 4. Trends we haveseen so far Use of biometrics for authentication into / within banking apps Open interfaces to banking to comply to PSD2 via Berlin Group et al API • All banks expose services • Some banks consume services to offer view over all bank accounts 4
- 5. Trends we haveseen so far Online payments increasing Merchants app with payment included Better UX and trends for invisible payments (Uber, FreeNow…) 5
- 6. State of PSD2SCA 6
- 7. Ideas and topicswithout breakthroughs Blockchain for standard payments, Asset Tokens, DLT Payment with Wearables (Cloth, Rings….) IoT Payments Walk out in-store payments (like Amazon Go) Access to Account (Statista: In a 2019 survey in the United States, 42 percent of respondents were not aware that some apps used third parties to access users' bank account information, while 19 percent knew that some apps worked like this and 38 percent responded that they were somewhat aware of it. ) 7
- 8. Banking in Germanywhere to go? 8 Geschätzt: 300 Banken in 2030
- 9. Fintechs as challengers:Perception of threat (Source: Cap Gemini World Payments Report 2019) 9
- 10. Fintechs as challengers:Actual status 10 Source: CAPCO DIGITAL SWITZERLAND
- 11. The play ofthe GAFAs (and BATs) 11
- 12. Bigtechs as realthreat 12
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- 14. How much toinvest? 14
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- 16. Clustering Payments Trends 16 Examples:European Scheme Examples: Tokenization Examples: In App Payments New Checkout standard: SRC Trends Card related ID&V, KYC related Technology related UX & Functional Ecosystem related Account related
- 17. Trend: European (card)scheme 17
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- 20. Token Requestors Tokenization nowalso for merchants 20 Token Service Provider OEM Wallets IoT Card Issuer IssuerWallets Merchants new
- 21. First results ~ 6%increase in approval rates communicated by two schemes Approval rate tokens vs. PAN at benchmarked samples Approval rates vary by country, merchant and issuer *Scheme 1: sample of over 50,000 transactions across participating online merchants during 2019, compared to overall ecommerce transactions during the same period 2018. *Scheme 2: Authorization rate lift from decline codes within a sample of 17 merchants. 4 - 9% increased approval rate in randomized comparison between token to PAN-based authorizations at a global PSP (Sept. 2019) PAN TOKEN ~ 6% Increase T
- 22. UX and functionaltrends 22
- 23. EMV® Secure RemoteCommerce: Key points of EMV SRC framework Future standard to make card based e-commerce checkouts more seamless and secure Pay securely via single, consistent SRC checkout button Scheme neutral (EMVCo) successor of Masterpass & Visa Checkout to help interoperability
- 24. EMV® Secure RemoteCommerce framework Secure Remote Commerce 24 SRC shall be the future standard to help card based e-Commerce checkouts to be seamless and secure Will be scheme-neutral (EMVCo) successor of MasterPass & Visa Checkout Targeting guest checkout situation by avoiding entering card data again and again by device and user recognition
- 25. What it lookslike: See it live in the US SRC button
- 26. What it lookslike: Already live in the US 26 SRC Button
- 27. SRC User Experience#1 27 First time enrollment Identified user
- 28. SRC User Experience#2 28 automatic device and user recognition
- 29. Push Provisioning (fromissuer app to merchant apps) 29
- 30. Checkout today 30 Merchant appIssuer app (3DS) Merchant app
- 31. Checkout tomorrow (basedon delegated authentication) 31 Merchant app
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- 33. Stages in ecosystemjourney of banks 33Source: World Payments Report 2019
- 34. The German situation 34 Manyplayers and bodies in Germany Moderate speed, conservative towards innovation Defending where the battle is already lost? Source: World Payments Report 2019
- 35. Workshop invitation Brainstorming onPayspektiven (trends) Assign trends into big picture Select top three trends Asses these three trends: Why, why not? 35
- 36. Europaplatz4 4020Linz Austria kurt.schmid@netcetera.com +43664 11211 00 KurtSchmid Managing Director Digital Payment Kurt.Schmid@netcetera.com https://www.linkedin.com/in/kuschmid/