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Kurt Schmid, MD Digital Payments @ Netcetera
Payment Trend Scouting
«Payspektiven»
Trends we have seen so far
Success of contactless card based payments
• Despite media criticism on security and data
privacy a few years ago
• Germany still lagging behind compared to other
countries
2
2018 data
Trends we have seen so far
3
 Success of Mobile Payments / Wallets (e.g. Apple Pay)
Trends we have seen so far
Use of biometrics for
authentication into / within
banking apps
Open interfaces to banking to
comply to PSD2 via Berlin
Group et al API
• All banks expose services
• Some banks consume
services to offer view over
all bank accounts
4
Trends we have seen so far
Online payments increasing
Merchants app with payment included
Better UX and trends for invisible
payments (Uber, FreeNow…)
5
State of PSD2 SCA
6
Ideas and topics without breakthroughs
Blockchain for standard payments, Asset Tokens, DLT
Payment with Wearables (Cloth, Rings….)
IoT Payments
Walk out in-store payments (like Amazon Go)
Access to Account (Statista: In a 2019 survey in the United States, 42 percent of respondents were not aware that
some apps used third parties to access users' bank account information, while 19 percent knew that some apps worked
like this and 38 percent responded that they were somewhat aware of it. )
7
Banking in Germany where to go?
8
Geschätzt: 300 Banken in 2030
Fintechs as challengers: Perception of threat
(Source: Cap Gemini World Payments Report 2019)
9
Fintechs as challengers: Actual status
10
Source: CAPCO DIGITAL SWITZERLAND
The play of the GAFAs (and BATs)
11
Bigtechs as real threat
12
Readiness
13
How much to invest?
14
Where to go?
15
Clustering Payments Trends
16
Examples: European Scheme
Examples: Tokenization
Examples: In App Payments
New Checkout standard: SRC
Trends
Card
related
ID&V, KYC
related
Technology
related
UX &
Functional
Ecosystem
related
Account
related
Trend: European (card) scheme
17
Initiatives
18
CPACE
(ECPC)
EMPSA
EPI
(PEPSI)X PAY
#DKHIPPOS
Technology trend: tokenization
19
Token Requestors
Tokenization now also for merchants
20
Token
Service
Provider
OEM Wallets
IoT
Card
Issuer
IssuerWallets
Merchants
new
First results
~ 6% increase in approval rates
communicated by two schemes
Approval rate tokens vs. PAN at benchmarked samples
Approval rates vary by country, merchant and issuer
*Scheme 1: sample of over 50,000 transactions across participating online merchants during
2019, compared to overall ecommerce transactions during the same period 2018.
*Scheme 2: Authorization rate lift from decline codes within a sample of 17 merchants.
4 - 9% increased approval rate in randomized
comparison between token to PAN-based
authorizations at a global PSP (Sept. 2019)
PAN TOKEN
~ 6%
Increase
T
UX and functional trends
22
EMV® Secure Remote Commerce:
Key points of EMV SRC framework
Future standard to make card based e-commerce
checkouts more seamless and secure
Pay securely via single, consistent SRC checkout
button
Scheme neutral (EMVCo) successor of Masterpass
& Visa Checkout to help interoperability
EMV® Secure Remote Commerce framework
Secure Remote Commerce
24
 SRC shall be the future standard to help card based e-Commerce checkouts to be seamless and
secure
 Will be scheme-neutral (EMVCo) successor of MasterPass & Visa Checkout
 Targeting guest checkout situation by avoiding entering card data again and again by device
and user recognition
What it looks like: See it live in the US
SRC button
What it looks like: Already live in the US
26
SRC Button
SRC User Experience #1
27
First time enrollment Identified user
SRC User Experience #2
28
automatic device and user
recognition
Push Provisioning (from issuer app to merchant apps)
29
Checkout today
30
Merchant app Issuer app (3DS) Merchant app
Checkout tomorrow (based on delegated authentication)
31
Merchant app
Ecosystem
32
Stages in ecosystem journey of banks
33Source: World Payments Report 2019
The German situation
34
Many players and bodies in
Germany
Moderate speed,
conservative towards
innovation
Defending where the battle
is already lost?
Source: World Payments Report 2019
Workshop invitation
Brainstorming on Payspektiven (trends)
Assign trends into big picture
Select top three trends
Asses these three trends: Why, why not?
35
Europaplatz4
4020Linz
Austria
kurt.schmid@netcetera.com
+43664 11211 00
Kurt Schmid
Managing Director Digital Payment
Kurt.Schmid@netcetera.com
https://www.linkedin.com/in/kuschmid/

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Payment trend scouting - Kurt Schmid, Netcetera

  • 1. Kurt Schmid, MD Digital Payments @ Netcetera Payment Trend Scouting «Payspektiven»
  • 2. Trends we have seen so far Success of contactless card based payments • Despite media criticism on security and data privacy a few years ago • Germany still lagging behind compared to other countries 2 2018 data
  • 3. Trends we have seen so far 3  Success of Mobile Payments / Wallets (e.g. Apple Pay)
  • 4. Trends we have seen so far Use of biometrics for authentication into / within banking apps Open interfaces to banking to comply to PSD2 via Berlin Group et al API • All banks expose services • Some banks consume services to offer view over all bank accounts 4
  • 5. Trends we have seen so far Online payments increasing Merchants app with payment included Better UX and trends for invisible payments (Uber, FreeNow…) 5
  • 7. Ideas and topics without breakthroughs Blockchain for standard payments, Asset Tokens, DLT Payment with Wearables (Cloth, Rings….) IoT Payments Walk out in-store payments (like Amazon Go) Access to Account (Statista: In a 2019 survey in the United States, 42 percent of respondents were not aware that some apps used third parties to access users' bank account information, while 19 percent knew that some apps worked like this and 38 percent responded that they were somewhat aware of it. ) 7
  • 8. Banking in Germany where to go? 8 Geschätzt: 300 Banken in 2030
  • 9. Fintechs as challengers: Perception of threat (Source: Cap Gemini World Payments Report 2019) 9
  • 10. Fintechs as challengers: Actual status 10 Source: CAPCO DIGITAL SWITZERLAND
  • 11. The play of the GAFAs (and BATs) 11
  • 12. Bigtechs as real threat 12
  • 14. How much to invest? 14
  • 16. Clustering Payments Trends 16 Examples: European Scheme Examples: Tokenization Examples: In App Payments New Checkout standard: SRC Trends Card related ID&V, KYC related Technology related UX & Functional Ecosystem related Account related
  • 20. Token Requestors Tokenization now also for merchants 20 Token Service Provider OEM Wallets IoT Card Issuer IssuerWallets Merchants new
  • 21. First results ~ 6% increase in approval rates communicated by two schemes Approval rate tokens vs. PAN at benchmarked samples Approval rates vary by country, merchant and issuer *Scheme 1: sample of over 50,000 transactions across participating online merchants during 2019, compared to overall ecommerce transactions during the same period 2018. *Scheme 2: Authorization rate lift from decline codes within a sample of 17 merchants. 4 - 9% increased approval rate in randomized comparison between token to PAN-based authorizations at a global PSP (Sept. 2019) PAN TOKEN ~ 6% Increase T
  • 22. UX and functional trends 22
  • 23. EMV® Secure Remote Commerce: Key points of EMV SRC framework Future standard to make card based e-commerce checkouts more seamless and secure Pay securely via single, consistent SRC checkout button Scheme neutral (EMVCo) successor of Masterpass & Visa Checkout to help interoperability
  • 24. EMV® Secure Remote Commerce framework Secure Remote Commerce 24  SRC shall be the future standard to help card based e-Commerce checkouts to be seamless and secure  Will be scheme-neutral (EMVCo) successor of MasterPass & Visa Checkout  Targeting guest checkout situation by avoiding entering card data again and again by device and user recognition
  • 25. What it looks like: See it live in the US SRC button
  • 26. What it looks like: Already live in the US 26 SRC Button
  • 27. SRC User Experience #1 27 First time enrollment Identified user
  • 28. SRC User Experience #2 28 automatic device and user recognition
  • 29. Push Provisioning (from issuer app to merchant apps) 29
  • 30. Checkout today 30 Merchant app Issuer app (3DS) Merchant app
  • 31. Checkout tomorrow (based on delegated authentication) 31 Merchant app
  • 33. Stages in ecosystem journey of banks 33Source: World Payments Report 2019
  • 34. The German situation 34 Many players and bodies in Germany Moderate speed, conservative towards innovation Defending where the battle is already lost? Source: World Payments Report 2019
  • 35. Workshop invitation Brainstorming on Payspektiven (trends) Assign trends into big picture Select top three trends Asses these three trends: Why, why not? 35
  • 36. Europaplatz4 4020Linz Austria kurt.schmid@netcetera.com +43664 11211 00 Kurt Schmid Managing Director Digital Payment Kurt.Schmid@netcetera.com https://www.linkedin.com/in/kuschmid/