My INSURER PTE LTD - Insurtech Innovation Award 2024
Managing Director Discusses Open Banking Drivers, Approaches and Implications
1. Peter Zuber
Managing Director Financial Technology
21.03.2018
Good presentations matter!
Netcetera Powerpoint TemplateChances of Open Banking
Drivers, Approaches & Implications
In the perspective of the customer and the incumbent
Enabling
Financial Services
for the Future
4. 4
The democratization of
data
It forces incumbents to make proprietary data
available to anyone with the owner‘s
permission to access it
5. Limited access to data & sharing
What is open banking?
5
Customers
Financial institution
Closed Ecosystem
Data access & sharing bi-directional
Business models are distributed
Banks serve as platforms
Open Ecosystem
Customers
Financial institution Government
Utilities
Payment
providers
An open ecosystem offers a new network of tech-enabled functionalities
7. 7
EU
PSD2 requires every financial
firm to create “communication
interfaces”
Asia Pacific
Singapore, Malaysia and
Australia all consider
mandating banks to provide
access to data
UK
Open Banking Rules require
banks to make a wide range
of data available
USA
Legislators have hinted that
open banking regulations
may be introduced in the
USD
Regulatory trend is clear – more banks are being compelled to share data
1 - Regulations
8. 8
There are two main types of APIs
Private APIs
Allow internal systems to communicate
Example: Bank‘s mobile app connects
to bank‘s core system
Open APIs
Enables third party developer access
Examples: Paypal has APIs allowing third
parties to built their own apps
Most systems can connect to APIs with little adaption, are cloud-based, and accessible 24/7
2 – Enabling Technologies
Uber app (Google Maps)
Mobile-core connection
9. 9
Emergence of non-traditional players
Emergence of new service offerings
Fintechs provide a threat to existing revenue streams and to direct customer relationships
New service offerings provide additional value to customers
New Entrants are developing innovative products that customers want
3 - Competition
10. 10
New expectations
Digital & social experiences
are redefining the use of
technology in banking
Better mobile connectivity
Due to the interconnected
web, customers favor mobile
interactions
Contextual service
Need for intelligent, contextual
services in daily interactions
with providers
Technology companies have altered consumer expectations
4 – Consumer demand
11. 11
NEW DATA SOURCES
Open Banking gives New
Entrants access to customer
data, a valuable commodity
GREATER VIABILITY
New Entrants
can now directly connect to
bank, making them more
viable.
COLLABORATION
Banks more willing to
collaborate, as open APIs
make partnerships simpler
Implications - Opportunities for New Entrants
Open banking offers New Entrants a new universe of opportunities to build business models
12. Implications - How are incumbents responding?
12
Reactive
Proactive
Banks build strategy to get
the most from open banking
Maintain and extend a
dominant position
Banks’ strategies on open banking fall into two camps
Afraid to loose customer
relation and damage the
bank‘s position
Late followers might miss the
train
13. Implications - Why do customers care?
13
Customers focus on services delivered
Services are more personalised/tailored
Access to more suitable, cost-effective products
Enhanced speed, convenience & simplicity
Aggregated accounts enable new insights
15. 1 – App Store Model
15
Crédit Agricole‘s CA Store
In 2014, Crédit Agricole introduced their CA
Store
Customers and Start-ups can register ideas
Customers can download apps that were
developed by the bank itself or by third-
parties
Third parties get access to open APIs in
order to build tools
Banks can control the use of customer data and have lower development costs
https://www.creditagricolestore.fr/
16. 2 – Sandbox Model
16
BBVA‘s API Market
BBVA runs a proprietary platform, called API
Market
They offer a growing API catalog regarding
specific topics
Developers can choose whether they want to
experiment in a „sandbox“ environment with
fake data or operate in production
environment with real data
BBVA uses this approach to develop products in a much faster and cheaper way
https://www.bbvaapimarket.com/
17. 3 – Enabler Model
17
Smaller banks
Large bank‘s platform The Enabler Model
The construction and implementation of
open APIs will be too complex and too
expensive for smaller banks
The large, enabler bank would charge other
banks a fee for using its platform
Large banks act as enablers for smaller banks giving them access to their platforms
18. 4 – Charging for access
18
Charging for access to APIs
Charging third parties is the easiest way for
banks to benefit from open banking
Apart from being a ‘weak‘ strategy and going
against the aim of open banking, regulation
may prevent banks from charging for access
Third parties
$ $$
Banks could charge third parties for accessing their APIs (if the regulator allows it)
19. 5 Conclusion
19
Focus on customer needs, individualize products and services, improve user experience and
anticipate customer needs. While doing so, always stay visible!
Banks actively driving open banking initiatives will be better positioned to maintain
and extend their dominance
Banks can take various approaches to implement open banking, among other the app store
model, the sandbox model, and acting as an enabler for smaller banks
Open Banking impacts you! – Many banks successfully started initiatives already