1. BADMAH HASSAN
Location: Northolt, London, UK · Email: badmah@live.co.uk · Mobile: 074 9889 8066
PROFILE
A flexible,punctual and reliableindividual lookingfor a retail role,which utilizesmy customer serviceskills,teamwork skillsand
ability to establish a strong rapport with customers.
KEY SKILLS
 Customer Serviceskillsasdemonstrated by answeringcustomersquestionsand assistingcustomers to find products.
 Verbal communication skills as expressed by communicating with customers in a clear and friendly way and
communicating appropriately with colleagues about work which is being carried out in the shop.
 Detail oriented asexhibited by carefully checkingstock levels,organising stock and putting out stock in the shop as
needed.
 Proven ability to build a rapportwith customersand colleagues by alwaysbeingbright,friendly andby maintaininga
good senseof humour.
 Teamwork skillsasdisplayedby supporting my colleagues in the shop if they need help and with tasks around the
shop.
 Flexibility asdemonstrated by workingextra hours asneeded,coveringshiftson shortnoticeand by workingdifferent
shift patterns.
 Organisation skillsasrevealed through arrangingstock whichhascomefromthedistributersand puttingout stock as
needed.
 Punctual andReliableasdemonstrated by alwaysarrivingto work on timeand carryingoutthetasksmy manager has
set by the deadline.
 Ability to take initiative and work independently.
 Very calm and patient with customers and colleagues.
 Ability to work under pressure in a busy team and shop environment.
CAREER HISTORY
June 2016 - Present Ealing Council - Cultivate London London, UK
Horticulturalist and Landscape Gardener
 Carrying out all aspects of plant production including seed sowing and other propagation techniques
 Watering plants and general plant care
 Selling plants at farmers markets and community events.
 Maintaining both privategardensandpublicspaces through one-offand ongoingdesignand maintenance contracts.
 Working alongside and interacting with staff in order to provide assistance where needed
June 2015 WHSmith London.UK
Shop Assistant (2 weeks work experience)
 Sorting out stationary and keeping it in order
 Organising various stationary at the warehouse
 Keeping the overall shop floor tidy
 Answering customer questions and helping customers find products
January 2010 –April2010 Acton and West London College London, UK
Recycling Assistant (work experience)
 Collecting and bagging recycling waste
 Using time management spreadsheets to carry out work effectively
 Working in a busy team and assisting supervisor
 Ensuring tidiness of home areas

2. July 2009 –August 2009 Dabshih ElectricalShop London, UK
Customer Service Assistant (paid employment)
 Answering phones and taking messages
 Completing order forms for products
 Assisting customers with queries
 Ensuring customers log in and out of building
April2009 Acton and West London College London, UK
Gym Assistant (2 weeksworkexperience)
 Cleaning the gym equipment and studios
 Booking clients in for workouts and various exercise schemes
 Working closely with client and staff
June 2008 Matalan Uxbridge,UK
Shop Assistant (2 weeks work experience)
 Helping to keep the store organised
 Unloading, organising and putting out new stock
 Assisting with stock paperwork
 Organising the clothes rail
 Answering customer questions and helping customers find products
EDUCATION
June 2016 –Present Ealing Council PathwaysProgramme London,UK
Level 1 Certificatein Employability Skills
Functional SkillsEnglish
Functional SkillsMaths
September 2008–July 2011 Acton and West London College London,UK
ICT– Entry 3 (Pass) Numeracy –Entry 2 (Pass) Literacy –Entry 2 (pass)
Think Print–Enterprise(pass) Transition to employment2 Transition to work in life
September 2003–July 2008 Belvue Northolt,UK
SATs (Standard Assessmenttests)
ADDITIONAL TRAINING
June 2016 –Present Ealing Council PathwaysProgramme London,UK
Safeguarding 14 July 2016
Equality and Diversity 28 July 2016
Green Champions 4 August2016
Health & Safety Level 1 10 August2016
HOBBIES AND INTERESTS
Football, I.C.T, Basketball and Socialising with friends and family
REFERENCES
Available upon request