PROVIDE GUERIDON SERVICE
DEDY WIJAYANTO
DEDY WIJAYANTTO 1
Part 4-
Preparing cocktails
DEDY WIJAYANTTO 2
Types of cocktails
There are five different methods to making a cocktail:
• Shaken
• Blended
• Built
• Stirred
• Layered
DEDY WIJAYANTTO 3
Shaken
The ingredients are placed into a cocktail shaker,
shaken and then strained into a glass.
• Between the Sheets
• Brandy Alexander
• Daiquiri
• Golden Dream
DEDY WIJAYANTTO 4
Blended
Ingredients are placed into a blender and blended.
• Pina Colada
• Frozen Daiquiri
• Margarita
DEDY WIJAYANTTO 5
Built
These are simply mixed in the glass in which they will be
served.
They include floating liqueur on top of the built drink.
• Harvey Wallbanger
• Singapore Sling
• Rusty Nail
• Tequila Sunrise
DEDY WIJAYANTTO 6
Stirred
The ingredients are placed into a mixing glass (called
a ‘bar glass’) and stirred together with ice and then
strained into the glass in which they are served.
• Martini
• Gibson
• Cosmopolitan
DEDY WIJAYANTTO 7
Layered
These are built in the glass they are served in (a
liqueur) glass.
The intention is that the drinker sips one layer at a
time, enjoying the different tastes that the cocktail
presents.
• B52
• Oil Slick
• Traffic Lights
DEDY WIJAYANTTO 8
• Fortified wines are base wines which are
strengthened or ‘fortified’ by the addition of grape
spirit or brandy
• The standard industry size serve for a fortified wine
is 60 mls
DEDY WIJAYANTTO 9
Types of fortified wines
• Sherries
• Vermouth
• Ports
• Muscat
• Tokay
• Frontignac
Preparing specialist coffee
DEDY WIJAYANTTO 10
Liqueur/spirit coffees
• Another popular after-dinner drink is the range of
liqueur/spirit coffees
• The main difference between liqueur coffees and
spirit coffees, is that liqueur coffees don’t have
added sugar but spirit coffees have sugar added
DEDY WIJAYANTTO 11
Techniques to make specialist coffee
• Ready the glass or mug
• Prepare good-quality, strong, black coffee
• Put 30 ml of the required spirit or liqueur into the
glass/mug
• Add sugar if required
• Pour in coffee
• Stir to disperse liquor and/or melt sugar
• Float fresh cream on top
• Serve immediately
DEDY WIJAYANTTO 12
Prepare accompaniments
DEDY WIJAYANTTO 13
• There are endless accompaniments that can be served with food
and beverage items
• Most menu items will have traditional accompaniments that
compliment or contrast tastes, textures and colours
Roast accompaniments
DEDY WIJAYANTTO 14
Accompaniments for roasted meat
• Roast lamb Mint sauce and gravy
• Roast mutton Onion sauce and gravy
• Roast pork Sage and onion stuffing, apple sauce and gravy
• Roast veal Thyme, lemon and parsley stuffing and gravy
• Roast beef Yorkshire pudding, horseradish sauce and gravy
DEDY WIJAYANTTO 15
Accompaniments for roasted meat
• Roast chicken Thyme, lemon and parsley stuffing and gravy
• Roast duck Sage and onion stuffing, apple sauce and gravy
• Roast turkey Chestnut or parsley stuffing, bread sauce, gravy, cranberry
sauce/jelly
• Roast game Cranberry sauce
DEDY WIJAYANTTO 16
Accompaniments for roasted meat
Roasted meats are normally served with:
• Roasted vegetables including potato,
pumpkin and carrots
• Steamed vegetables including cauliflower and
broccoli
DEDY WIJAYANTTO 17
Accompaniments for roasted meat
Roasted meats are normally served with:
• Roasted vegetables including potato,
pumpkin and carrots
• Steamed vegetables including cauliflower and
broccoli
Seafood accompaniments
DEDY WIJAYANTTO 18
Accompaniments for seafood
• Lemon wedges or slices
• Tartare sauce
• Chilli Sauce
• Tabasco sauce
• Mayonnaise
• Dill
• Parsley
• Salsa
DEDY WIJAYANTTO 19
Accompaniments for seafood
Seafood is normally served with:
• Rice
• Potatoes – normally French fries
• Salad
Salad accompaniments
DEDY WIJAYANTTO 20
Salad dressings
Some form of dressing is commonly served with salad.
Salads are usually served with a dressing to combine the
ingredients, to add flavour and to lubricate.
The two main dressings are:
• Vinaigrette (French dressing)
• Mayonnaise
DEDY WIJAYANTTO 21
Making vinaigrette
• Vinaigrette is a mixture of oil, vinegar, salt and pepper
• As a general rule of thumb, the recommended ratio of oil to vinegar
is 2 parts oil to 1 part vinegar
Type equation here.
DEDY WIJAYANTTO 22
DEDY WIJAYANTTO 23
Accompaniments for salads
Salad is normally served with:
• Bread – sticks, croutons, toasted
• An accompaniment to a meat
Dessert accompaniments
DEDY WIJAYANTTO 24
Accompaniments for desserts
• Sauces – hot or cold
• Coulis – pureed fruit
• Fruit
• Ice cream
• Yoghurt
• Cream – fresh, whipped, clotted
• Custard
Cheese accompaniments
DEDY WIJAYANTTO 25
Accompaniments for cheese
• Nuts
• Dried fruit
• Fresh fruit
• Olives
• Pate
• Dips
• Cured meats
DEDY WIJAYANTTO 26
Accompaniments for cheese
• Pickled vegetables
• Crudités (vegetable sticks)
• Crackers
• Bread
• Rolls
• Toast
• Bread sticks
• Wines, tokays, muscats and ports
Involve and entertain guests
DEDY WIJAYANTTO 27
• A major reason for introducing gueridon service in
an establishment is to enhance the customer
dining experience
• The best way to do this is include and interact with
the customer
DEDY WIJAYANTTO 28
Explain the process
• Preparation process
• Cooking process
• Choice of ingredients
• Where ingredients can be sourced
• Culinary terms customers may not be aware of
• Cooking styles used
• Service options available
DEDY WIJAYANTTO 29
Other techniques to involve and entertain
• Telling the history of gueridon service
• Telling of the history of the dish being prepared
• Advising guests of the alternatives available within
the recipe for the dish being prepared
• Seeking guest preferences and making
suggestions for dish variations
• Allowing guests to sample products
• Provision of showmanship
Present finished menu items
DEDY WIJAYANTTO 30
• The actual food and beverages that the guests
consume is only part of the total dining experience
• The service of those items is another vital part of the
experience
• It is not just about handing over a plate of food or a
beverage but to ensure the customer has everything
they require to enjoy the meal, be it cutlery, condiments
or additional sauces
DEDY WIJAYANTTO 31
Key points when serving food and beverage
• Do it quickly
• Do it professionally
• Ensure the hygienic presentation of completed
items
• Ensure consistency in neatness, balance and
serve sizes
• Ensure the use of correct service wear, cutlery and
glassware
DEDY WIJAYANTTO 32
DEDY WIJAYANTTO 33
Serving food
• Place meat at the 6 o’clock position
• Announce each meal and cooking style
• Allow access by all when preparing
shared platters
• Ensure adequate service cutlery
• Ensure sufficient sauce containers or
accompaniments
DEDY WIJAYANTTO 34
Serving beverages
• Place the beverage to the right of the seated
customer
• Should handle glassware by the base or the stem
• All drinks should be announced
• Ensure adequate straws and garnishes
• Use coasters or napkins under drinks
DEDY WIJAYANTTO 35
Ensuring adequate side dishes / condiments
• Tomato sauce
• Tabasco sauce
• Mustards
• Tartare sauce
• More butter
• More bread or rolls
• Side salad
• Bowl of chips
• Onion rings
Present finished menu items
DEDY WIJAYANTTO 36
Ensuring adequate eating utensils
• Extra cutlery
• Extra crockery
• Extra glassware
• More serviettes
• A finger bowl
• A scrap bowl
Present finished menu items
DEDY WIJAYANTTO 37
Complete additional activities
• Offering additional food and beverage
• Checking customer satisfaction
• Thank and leave
Clear and clean trolleys, equipment and utensils
DEDY WIJAYANTTO 38
Now that all food and beverage items prepared through gueridon
service has been completed it is now time to remove the trolley from
the customer table and to prepare it for upcoming service.
• What activities need to take place at the end of a gueridon activity
or session?
DEDY WIJAYANTTO 39
Remove trolley
The first step is to remove the trolley to an appropriate location,
preferably in the kitchen.
• Takes the used trolley out of view of customer
• Frees up space in the dining environment
• Allows ease of clearing, cleaning and
replenishing
DEDY WIJAYANTTO 40
Clear trolley and items
The next step is to clear all used items off the gueridon
trolley. This may include used:
• Pots and pans
• Utensils
• Plates
• Food containers
• Glassware
• Napkins
• Service ware
DEDY WIJAYANTTO 41
Store unused perishables
In many cases there are unused items that can be
reused, include
• Sugar, salt and pepper packets
• Napkins
• Sealed condiments
• Decorations
• Garnishes
• Unused cutlery, crockery and other service items
DEDY WIJAYANTTO 42
Dispose of left over food
At the end of each gueridon session and at the end of
trade you may be required to dispose leftover food
and other items used during service.
Naturally this is essential:
• Visually
• Hygienically
DEDY WIJAYANTTO 43
Reusing items
Items that can be re-used include:
• Butters and dairy products
• Cooking oils and proprietary sauces
• Salt and pepper
DEDY WIJAYANTTO 44
Clean trolley
Pieces of gueridon equipment and items may need to
be:
• Cleaned and left out ready for the next shift
• Cleaned and stored away ready for use some time
in the future
• Turning off specified electrical items
DEDY WIJAYANTTO 45
Replenish trolley
• Once the trolley is clean it is now time to replenish
the trolley with all items that will be required for the
next service cycle
• There are many items that need to be replenished
on a gueridon trolley.
DEDY WIJAYANTTO 46
Store trolley
The last step is to store the gueridon trolley in the
appropriate location, including:
• Ensuring staff and equipment safety
• Ensuring all items are cleaned
• Ensuring that food-related items are
protected from contamination
• Ensure any gas supply is turned off or removed
• Making sure items are returned to their nominated
locations
• Checking individual items
DEDY WIJAYANTTO 47
See you again.
deddywijayanto@stptrisakti.ac.id
DEDY WIJAYANTTO 48

Part 4 provide gueridon service

  • 1.
    PROVIDE GUERIDON SERVICE DEDYWIJAYANTO DEDY WIJAYANTTO 1 Part 4-
  • 2.
    Preparing cocktails DEDY WIJAYANTTO2 Types of cocktails There are five different methods to making a cocktail: • Shaken • Blended • Built • Stirred • Layered
  • 3.
    DEDY WIJAYANTTO 3 Shaken Theingredients are placed into a cocktail shaker, shaken and then strained into a glass. • Between the Sheets • Brandy Alexander • Daiquiri • Golden Dream
  • 4.
    DEDY WIJAYANTTO 4 Blended Ingredientsare placed into a blender and blended. • Pina Colada • Frozen Daiquiri • Margarita
  • 5.
    DEDY WIJAYANTTO 5 Built Theseare simply mixed in the glass in which they will be served. They include floating liqueur on top of the built drink. • Harvey Wallbanger • Singapore Sling • Rusty Nail • Tequila Sunrise
  • 6.
    DEDY WIJAYANTTO 6 Stirred Theingredients are placed into a mixing glass (called a ‘bar glass’) and stirred together with ice and then strained into the glass in which they are served. • Martini • Gibson • Cosmopolitan
  • 7.
    DEDY WIJAYANTTO 7 Layered Theseare built in the glass they are served in (a liqueur) glass. The intention is that the drinker sips one layer at a time, enjoying the different tastes that the cocktail presents. • B52 • Oil Slick • Traffic Lights
  • 8.
    DEDY WIJAYANTTO 8 •Fortified wines are base wines which are strengthened or ‘fortified’ by the addition of grape spirit or brandy • The standard industry size serve for a fortified wine is 60 mls
  • 9.
    DEDY WIJAYANTTO 9 Typesof fortified wines • Sherries • Vermouth • Ports • Muscat • Tokay • Frontignac
  • 10.
    Preparing specialist coffee DEDYWIJAYANTTO 10 Liqueur/spirit coffees • Another popular after-dinner drink is the range of liqueur/spirit coffees • The main difference between liqueur coffees and spirit coffees, is that liqueur coffees don’t have added sugar but spirit coffees have sugar added
  • 11.
    DEDY WIJAYANTTO 11 Techniquesto make specialist coffee • Ready the glass or mug • Prepare good-quality, strong, black coffee • Put 30 ml of the required spirit or liqueur into the glass/mug • Add sugar if required • Pour in coffee • Stir to disperse liquor and/or melt sugar • Float fresh cream on top • Serve immediately
  • 12.
  • 13.
    Prepare accompaniments DEDY WIJAYANTTO13 • There are endless accompaniments that can be served with food and beverage items • Most menu items will have traditional accompaniments that compliment or contrast tastes, textures and colours
  • 14.
    Roast accompaniments DEDY WIJAYANTTO14 Accompaniments for roasted meat • Roast lamb Mint sauce and gravy • Roast mutton Onion sauce and gravy • Roast pork Sage and onion stuffing, apple sauce and gravy • Roast veal Thyme, lemon and parsley stuffing and gravy • Roast beef Yorkshire pudding, horseradish sauce and gravy
  • 15.
    DEDY WIJAYANTTO 15 Accompanimentsfor roasted meat • Roast chicken Thyme, lemon and parsley stuffing and gravy • Roast duck Sage and onion stuffing, apple sauce and gravy • Roast turkey Chestnut or parsley stuffing, bread sauce, gravy, cranberry sauce/jelly • Roast game Cranberry sauce
  • 16.
    DEDY WIJAYANTTO 16 Accompanimentsfor roasted meat Roasted meats are normally served with: • Roasted vegetables including potato, pumpkin and carrots • Steamed vegetables including cauliflower and broccoli
  • 17.
    DEDY WIJAYANTTO 17 Accompanimentsfor roasted meat Roasted meats are normally served with: • Roasted vegetables including potato, pumpkin and carrots • Steamed vegetables including cauliflower and broccoli
  • 18.
    Seafood accompaniments DEDY WIJAYANTTO18 Accompaniments for seafood • Lemon wedges or slices • Tartare sauce • Chilli Sauce • Tabasco sauce • Mayonnaise • Dill • Parsley • Salsa
  • 19.
    DEDY WIJAYANTTO 19 Accompanimentsfor seafood Seafood is normally served with: • Rice • Potatoes – normally French fries • Salad
  • 20.
    Salad accompaniments DEDY WIJAYANTTO20 Salad dressings Some form of dressing is commonly served with salad. Salads are usually served with a dressing to combine the ingredients, to add flavour and to lubricate. The two main dressings are: • Vinaigrette (French dressing) • Mayonnaise
  • 21.
    DEDY WIJAYANTTO 21 Makingvinaigrette • Vinaigrette is a mixture of oil, vinegar, salt and pepper • As a general rule of thumb, the recommended ratio of oil to vinegar is 2 parts oil to 1 part vinegar
  • 22.
  • 23.
    DEDY WIJAYANTTO 23 Accompanimentsfor salads Salad is normally served with: • Bread – sticks, croutons, toasted • An accompaniment to a meat
  • 24.
    Dessert accompaniments DEDY WIJAYANTTO24 Accompaniments for desserts • Sauces – hot or cold • Coulis – pureed fruit • Fruit • Ice cream • Yoghurt • Cream – fresh, whipped, clotted • Custard
  • 25.
    Cheese accompaniments DEDY WIJAYANTTO25 Accompaniments for cheese • Nuts • Dried fruit • Fresh fruit • Olives • Pate • Dips • Cured meats
  • 26.
    DEDY WIJAYANTTO 26 Accompanimentsfor cheese • Pickled vegetables • Crudités (vegetable sticks) • Crackers • Bread • Rolls • Toast • Bread sticks • Wines, tokays, muscats and ports
  • 27.
    Involve and entertainguests DEDY WIJAYANTTO 27 • A major reason for introducing gueridon service in an establishment is to enhance the customer dining experience • The best way to do this is include and interact with the customer
  • 28.
    DEDY WIJAYANTTO 28 Explainthe process • Preparation process • Cooking process • Choice of ingredients • Where ingredients can be sourced • Culinary terms customers may not be aware of • Cooking styles used • Service options available
  • 29.
    DEDY WIJAYANTTO 29 Othertechniques to involve and entertain • Telling the history of gueridon service • Telling of the history of the dish being prepared • Advising guests of the alternatives available within the recipe for the dish being prepared • Seeking guest preferences and making suggestions for dish variations • Allowing guests to sample products • Provision of showmanship
  • 30.
    Present finished menuitems DEDY WIJAYANTTO 30 • The actual food and beverages that the guests consume is only part of the total dining experience • The service of those items is another vital part of the experience • It is not just about handing over a plate of food or a beverage but to ensure the customer has everything they require to enjoy the meal, be it cutlery, condiments or additional sauces
  • 31.
    DEDY WIJAYANTTO 31 Keypoints when serving food and beverage • Do it quickly • Do it professionally • Ensure the hygienic presentation of completed items • Ensure consistency in neatness, balance and serve sizes • Ensure the use of correct service wear, cutlery and glassware
  • 32.
  • 33.
    DEDY WIJAYANTTO 33 Servingfood • Place meat at the 6 o’clock position • Announce each meal and cooking style • Allow access by all when preparing shared platters • Ensure adequate service cutlery • Ensure sufficient sauce containers or accompaniments
  • 34.
    DEDY WIJAYANTTO 34 Servingbeverages • Place the beverage to the right of the seated customer • Should handle glassware by the base or the stem • All drinks should be announced • Ensure adequate straws and garnishes • Use coasters or napkins under drinks
  • 35.
    DEDY WIJAYANTTO 35 Ensuringadequate side dishes / condiments • Tomato sauce • Tabasco sauce • Mustards • Tartare sauce • More butter • More bread or rolls • Side salad • Bowl of chips • Onion rings
  • 36.
    Present finished menuitems DEDY WIJAYANTTO 36 Ensuring adequate eating utensils • Extra cutlery • Extra crockery • Extra glassware • More serviettes • A finger bowl • A scrap bowl
  • 37.
    Present finished menuitems DEDY WIJAYANTTO 37 Complete additional activities • Offering additional food and beverage • Checking customer satisfaction • Thank and leave
  • 38.
    Clear and cleantrolleys, equipment and utensils DEDY WIJAYANTTO 38 Now that all food and beverage items prepared through gueridon service has been completed it is now time to remove the trolley from the customer table and to prepare it for upcoming service. • What activities need to take place at the end of a gueridon activity or session?
  • 39.
    DEDY WIJAYANTTO 39 Removetrolley The first step is to remove the trolley to an appropriate location, preferably in the kitchen. • Takes the used trolley out of view of customer • Frees up space in the dining environment • Allows ease of clearing, cleaning and replenishing
  • 40.
    DEDY WIJAYANTTO 40 Cleartrolley and items The next step is to clear all used items off the gueridon trolley. This may include used: • Pots and pans • Utensils • Plates • Food containers • Glassware • Napkins • Service ware
  • 41.
    DEDY WIJAYANTTO 41 Storeunused perishables In many cases there are unused items that can be reused, include • Sugar, salt and pepper packets • Napkins • Sealed condiments • Decorations • Garnishes • Unused cutlery, crockery and other service items
  • 42.
    DEDY WIJAYANTTO 42 Disposeof left over food At the end of each gueridon session and at the end of trade you may be required to dispose leftover food and other items used during service. Naturally this is essential: • Visually • Hygienically
  • 43.
    DEDY WIJAYANTTO 43 Reusingitems Items that can be re-used include: • Butters and dairy products • Cooking oils and proprietary sauces • Salt and pepper
  • 44.
    DEDY WIJAYANTTO 44 Cleantrolley Pieces of gueridon equipment and items may need to be: • Cleaned and left out ready for the next shift • Cleaned and stored away ready for use some time in the future • Turning off specified electrical items
  • 45.
    DEDY WIJAYANTTO 45 Replenishtrolley • Once the trolley is clean it is now time to replenish the trolley with all items that will be required for the next service cycle • There are many items that need to be replenished on a gueridon trolley.
  • 46.
    DEDY WIJAYANTTO 46 Storetrolley The last step is to store the gueridon trolley in the appropriate location, including: • Ensuring staff and equipment safety • Ensuring all items are cleaned • Ensuring that food-related items are protected from contamination • Ensure any gas supply is turned off or removed • Making sure items are returned to their nominated locations • Checking individual items
  • 47.
  • 48.